First impression on boarding our allocated ship Eos, a three masted motor sailer, was we had drawn the short straw. It wasn’t as modern or sleek as most of the cruisers around us in Split harbour and our below deck cabin was tiny and cramped. However what followed was a week of brilliant fun and adventure that made the shortcomings of the accommodation seem a minor point. A new picture postcard location every day, beautiful ports, swim stops in secluded bays and a great group of fellow travellers from around the globe who we got to know on our daily hikes and evenings in the local bars cafes and restaurants. Our guides Mate and Lola were knowledgeable, responsible but also fun. The crew were great and the food on board was varied and tasty. The hikes were challenging but rewarding too, though I personally would have preferred more climbs with a bar at the top! We made some great friends and have fabulous memories of our week around the Islands of Croatia. Thanks to all.
- Tony, 26/09/2023 06:21, Travelled in a Couple
Hi Tony! Thank you for your 4-star review! We loved reading about your adventures on our Hike cruise and we are really happy to hear you had a wonderful time onboard. We appreciate all your comments regarding the destinations, delicious meals served, daily hikes and swimming out at sea in lovely secluded bays, thank you. Your kind comments will be passed on to the crew to enjoy also. I see you booked a Premier ship, which are more traditional in style. We have a wide range of ships in our fleet and the ships you refer to in the harbour, were likely to be a higher category ship such as Premier Plus ships, as these are more modern in style. We are thrilled to know you enjoyed your cruise overall, and you had a week full of fun and adventure and also made some new friends on your cruise - we're sure memories to last a lifetime! We hope to welcome you back for another Active Adventure soon!
Beautiful coves where anchor was dropped to allow us to swim off the swimming deck in crystal clear sea. Towns and villages were fantastic, each had a unique charm and some had summer music concerts to entertain. Hikes were enjoyable if challenging in the humidity. Whilst short in distance they all involved walking up steep and rugged terrain, do pack hiking poles! Mate was our experienced and very knowledgeable guide, we had complete trust in him. Decks were kept clean and tidy, there was always space to sunbathe. Meals onboard were tasty and well presented, a captain’s dinner was provided free one evening. Not rated 5 stars as our ship EOS (21 cabins) was tired and a little “crusty” in places, we were expecting a higher standard and more spacious accommodation. A good mix of English speaking passengers onboard, all respectful to each other and we made new friends for life.
- Carol, 25/09/2023 06:02, Travelled in a Couple
Hi Carol, thank you for your 4-star review! We are really happy to hear you had a wonderful time onboard our Hike cruise, and appreciate all your comments regarding the boat cleanliness, delicious meals onboard, daily hikes, destinations and swimming out at sea in lovely secluded bays, thank you. It sounds like you were able to fully immerse yourself in the country and culture, which we love hearing about! Your kind comments will be passed on to Mate and the rest of the crew. All Premier ships include ensuite bathrooms and air-conditioning, and each of our ships are unique in style. We aim to provide transparency for all ship types offered, and you will find the ship options outlined on our website under the Hike page. We are thrilled to know you have made life-long friends Carol, and we hope to welcome you back for another Active Adventure soon!
Loved the friendliness and openness of the crew and guides - showed us the best of Croatian people. There were a few "buts" - there were tv-s in cabins, but they didn't work, the lock of our cabin broke, took a while to get it sorted. The drinks on board cost twice that on shore - I only had 2 classes of wine during the trip and loads on shore - maybe the price policy needs to be worked on... I did also have a question about the wages of the crew and guides - maybe Sail Croatia should pay them more, add it to the overall cost and not do the whole "usually our guests leave tip that much". If people want to add extra tip, they could but this passive agressive - leaving the envelope and instructions how much people need to tip, is leaving a bit of unpleasant shadow to the trip.
- Anonymous, 22/05/2023 05:17, Travelled in a Couple
Hi there, thank you so much for your 4 star review and for joining us this season. We are so pleased to read how happy you were with the crew and guides on your cruise and I will be sure to pass your kind words on! Please be assured that your feedback is very important to us and has been well received. It is only with such feedback we can improve our services and experience for guests, where possible. The points you have raised will be passed onto the correct teams, so thank you for bringing these to our attention. We do have a blog on tipping available on the website as this is not compulsory in Croatia, so is entirely up to the individual if they wish to leave a tip. We wish to thank you for a pleasant week on board.
-1st view of boat was filthy cabins and carpets -no welcome on-board - left to wonder around -1st 2nights no air conditioning -3rd night no hot water -couldn't lock cabin door -no key for internal locker -hostess very rude & didn't know how to work equipment to provide hot water or couldn't be bothered. -Staff underwear hanging outside out cabin door. -bedding not changed until after 5th night even though we were sweating like mad with no air con. -would have been good to have sea toys/paddleboard/laylo type etc. to enjoy. -couldn't buy single glass of wine, had to buy whole bottle. Also fridge was broken so couldn't be kept for next day. -on return from hikes, no staff available to serve drinks. Thankfully our tour guide Mate dealt with these issues as without him it could have been a whole lot worse. Mate deserves full credit for making this an enjoyable trip regardless of the issues we continually faced.
- Anthony, 27/06/2022 12:27, Travelled in a Couple
Hi there Anthony, thank you for your review. We are really pleased to hear that your rep Mate was helpful and professional and made your trip enjoyable. We have a rigorous process in place for handling any issues that may arise whilst you are on the sail, which is included in the Pre-departure information emailed to you before the tour. Following this process gives us the opportunity to try to resolve an issue during the trip, and work with you in finding a suitable solution to ensure all parties are happy, if given this opportunity. Guests are encouraged to report incidents themselves to their Onboard Representative, and if they feel no action is taken by their Onboard Representative, you are then welcome to escalate this to our Operations Manager and/or Managing Director. This ensures that no incident is left unreported, especially if we are made aware of the issue, and gives us the best chance to resolve this during the cruise for you. Upon checking our internal records, I could not find any reports raised to your representative regarding the air-conditioning, cabin door lock, broken fridge and key for internal locker. I understand that on the 2nd day the Captain was made aware there was no hot water, and this was rectified within 20 minutes. We operate a mid-week cabin service which includes changing of bedding. I'm afraid paddle boards are not included on our cruises however, at times past guest may leave their water toys onboard for others to enjoy. Upon checking the feedback for the week, guests have provided 4-5 star ratings from the meals onboard to the cabins and Tour Guide. We really do hope that your time in Croatia was enjoyable and that the issues experienced didn't detract from your overall enjoyment.
Food - consistently good - thanks to Rosa and Marco ehi did a great job Hikes & Information - excellent - (Matè and Kristijan are brilliant and worked well together) Boat - could have been better. Bathrooms need upgrading and/or more frequent cleaning.. Also better deck chairs and sun beds/cushions for sun bathing on the boat. The dining area was lovely and well maintained. The crew were helpful and friendIy.
- Russell, 30/09/2019 12:40, Travelled in a Couple
Hey Russell, Thank you for your review! We're pleased to hear you enjoyed your time on our cruise and found the food to be good quality - what our chefs do within a small space is just amazing! We are pleased that the crew made you feel welcomed and were helpful and friendly. Your comments on the boat itself will be taken onboard for future improvements, we appreciate this. Thank you again and we hope to see you back on another cruise soon!
We were well taken care of by the staff of Sail Croatia. Food was great. Scenery was lovely. Suggestions for island restaurants were great. One suggestion: Make sure each level of hikers has an accompanying guide. In several situations the advanced group had two guides and the moderate group had none.
- Jana, 23/09/2019 16:48, Travelled in a Couple
Many thanks for your review of your Hike cruise with us this season on board Milena. We are so pleased to read that the staff really took care of you on board, that you enjoyed the delicious meals served and also that you enjoyed exploring beautiful Croatia with us! I will be sure to pass your further feedback onto our Operations Manager. Thank you for joining us.
Visiting different places each day with good mix of group and self-guided activities with excellent staff support
- Lindon, 24/06/2019 19:22, Travelled in a Couple
Thanks for the 5-star review :-)
Good food, company and exercise. Well trained staff, beautiful weather.
- Rodney, 18/09/2018 13:24, Travelled in a Couple
The country the sea the guides people on the boat Would have preferred a better boat
- Paul , 11/09/2017 11:25, Travelled in a Couple
The breakfasts and lunches were very good. The passengers all mixed well. Some of the walks were different from those in the itinerary. Disappointed that we did not stop in Korcula Town as advertised. Most nights were quite noisy so don't expect to get much sleep.
- Anonymous, 27/06/2017 11:33, Travelled in a Couple
Hiking was great, we liked our guides very much. Some problems were with noise in ports specially when our boat was parked my party boats for overnight stay. We could not sleep till 3am. Life hack for next sailors, bring ear plugs with you))). Do not take wine on board it is spoiled by the high temperature on board. Food on board was good. Next tour will be for us bikes)
- Artem, 26/06/2017 21:21, Travelled in a Couple
ANA our Cruise Manager was both professional and efficient. In particular l appreciated she was approachable at any time in a people friendly manner, felt we knew her which was refreshing. The crew were delightful, cook great but more fish would be appreciated. Passengers were a great friendly mix of all ages and a pleasure to be in their company. I would recommend Sail Croatia and wish you well.m
- Anonymous, 19/06/2017 07:51, Travelled in a Couple
Thank you for your review. We are pleased to hear you enjoyed our popular Hike cruise. Thank you for your comments regarding your Cruise Mananger Ana - these will be passed on to her. It's so nice to know you had a good mix of people on your cruise, sounds like you had some great company. Thank you for recommending us to others!