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4.8 from 11814 reviews
Leathers

The food. No need for a 3 course meal at lunchtime. How about a salad type buffet. Anyway, the quality of the food left much to be desired(too stodgy. Breakfast hot food wasn’t kept warm Cabin was good, especially the shower No swimming spots as advertised Sail Croatia staff excellent, crew not so Bicycling very good. Excellent concept

- Anonymous, 07/10/2024 08:25, Travelled in a Couple

Ceira, Sales Rep at Sail Croatia replied 2024-10-09:

Hi there - Thank you for your review! We’re glad to hear you enjoyed the cabin, especially the shower, and that you found our bicycling concept to be excellent. It's also great to know that our staff made a positive impression on you. We appreciate your thoughts on the meal structure and quality and regret your disappointment. Our chefs aim to provide a variety of meals using fresh, local produce, and we have found with the small kitchen space onboard, the 3 courses work best and produce less food waste than lunch bufftets. We are sorry that due to the unusually poor weather conditions, some swim stops were not possible.Your insights are invaluable to us, and we hope to enhance your experience in the future. Thank you once again for your review!

Good but could be better …

The whole schedule felt very rushed. Once we reached each island we invariably had very little time to enjoy the destination of our cycle ride - which at times was quite arduous especially for those without e-bikes - before returning to the boat for lunch. The food provided was generally poor with limited fruit available at breakfast and no means of keeping the hot food hot for anyone who didn’t arrive at breakfast promptly at the start. The three course meal served at lunchtime with a hot main seemed totally inappropriate when a more relaxed cold buffet would have been preferred by most on board. Sometimes we were given no time to explore particular port as we had to cycle to the other side of the island to meet the boat in time for lunch and there were no impromptu swim stops off the boat as shown in your videos. On the whole I did really enjoy the week - the crew and guides were excellent although a little more flexibility from the captain would have been appreciated.

- Deborah, 30/09/2024 15:33, Travelled in a Couple

Marijana, Sales Rep at Sail Croatia replied 2024-10-02:

Thank you very much for taking the time to provide us with your detailed feedback. We are happy to hear that you really enjoyed the week overall and appreciated the efforts of our crew and guides. This September has been unusually challenging weather-wise, and our team worked hard to adapt routes to ensure we could still deliver a great cycling experience. We are sorry that due to the unusually poor weather conditions, swim stops were not possible and that at times, you felt the schedule was rushed. Regarding food provided onboard, our chefs aim to provide a variety of meals using fresh, local produce, and we have found with the small kitchen space onboard the 3 courses work best and produce less food waste than lunch buffets. We generally receive high ratings for our onboard meals - with a score of 4.64 out of 5 throughout the entire 2024 season on our Premier Ships. We do however appreciate all of your feedback which has been passed on to the relevant teams so we can continue to improve our services. Thank you again, and we hope to welcome you onboard again in the future.

Good

Travelled with a group of 12. Overall a great experience,. Although, we all felt rushed when riding , I can appreciate that when on a boat there are things we don’t know that may cause the riding time to be rushed, like having to deal with weather and docking times. These things should be taken in to consideration when choosing routes and times of riding. More time for sightseeing and swimming would have made my experience a lot better. The crew and guides did an amazing job. Would definitely refer friends to Sail Croatia.

- Debbie, 30/09/2024 07:30, Travelled with Friend/s

Sail and Cykling on the Croatian islands.

The cabins were cold and the first nigt on board the boat we could hardly sleep due to the chill in the cabin. We could not control the tempreture in the cabin. The cabin had lower standard than we expected. The food served on board was not good.Breakfast was good but lunch and grill could have been better.. I had the feeling during the trip that we were alwayes in a hurry. and the cykling tours not relaxed.Not much time for fotos or to observe the scenery etc. Nevertheless we enjoyed the trip.The staff was friendly and helpful at all times.

- Pall, 26/09/2024 17:53, Travelled with Family

Ceira, Sales Rep at Sail Croatia replied 2024-10-02:

Hi Pall, thank you for sharing your feedback with us. We're pleased to hear that you enjoyed your trip and found our staff friendly and helpful, though we're sorry to learn that some aspects didn't meet your expectations. Regarding the temperature in your cabin, we’d like to mention that the AC units onboard also have a heating function. Our Onboard Rep would have been more than happy to assist with this, had they been made aware of your discomfort. We appreciate your feedback on the meals. While breakfast met expectations, we'll pass your comments on to our team regarding the lunches served. In terms of the cycling pace, our Cycle cruises are designed for the more active traveler who enjoys a faster-paced itinerary. However, for those seeking a more relaxed experience with plenty of time to take in the scenery and capture photos, we offer other options such as our Explorer or Elegance cruises. These might be more suited to a leisurely travel experience in the future. Thank you again for your feedback. We hope to welcome you back onboard soon for another adventure.

I wanted a bit more!

The trip exceeded my expectations in some respects - we had the most wonderful crew who went out of their way to navigate around bad weather to ensure we could continue to cycle. They went beyond their call of duty. The aspects I believe could have been better in particular, is the food. The offering is tremendous in quantity but lacks sophistication and creativity. I was looking forward to having a Mediterranean experience but if fell short. Why serve mostly apples and bananas when figs and grapes were in season and readily available. The coffee machine was not working, and no cappuccinos was on offer but rather just brewed coffee. I trust that effort in this area could go a long way to improve the overall experience. All in all, it was an enjoyable trip in a wonderful country with exquisite crew members.

- Anonymous, 25/09/2024 13:02, Travelled in a Couple

Marijana, Sales Rep at Sail Croatia replied 2024-10-01:

Thank you for taking the time to share your thoughts about your recent trip with us. We are thrilled to hear that the experience exceeded your expectations in several areas, particularly the outstanding efforts of our crew. They take great pride in providing the best possible service, and it’s wonderful to know they were able to make your trip enjoyable, even in challenging weather conditions. We sincerely appreciate your feedback regarding the food. While we strive to offer a generous selection, we do take your feedback onboard regarding incorporating seasonal fruits such as figs and grapes. Great suggestion! We regret the inconvenience caused by the coffee machine and the absence of cappuccinos during your trip. We do understand how important quality coffee is to many of our guests. Your insights are invaluable to us as we constantly work to enhance the overall experience, and we hope to welcome you back in the future. Thank you again for choosing us, and for your thoughtful feedback.

Sadly,Not all it was made out to be!

The so called premier ship was nothing like, much smaller than expected, the cabins were small and several needed attention. However the Captain and crew were very good at their job with boat and passenger safety spot on. They were all very friendly and helpful, with the male crew having to man handle over 30 bikes on and off the boat at every port, well done them. The cycle tours were rather disappointing as there were over 30 cyclist of varying ability, the front runners would be way ahead leaving the slower ones way behind. Not enough stops to enjoy the wonderful scenery and a chance for photos, ☹️ 25.00€, in cash, per person to enter the Mljet National Park, bit steep to cycle around the lakes, no stops to enjoy! Cycle guides would stop and give a little talk about the history of which ever island we were on. The food on the boat was OK but far too much at lunch time, so lots of waste, shame. The weather was not the best but that is not a fault! ⛈️ It was an experience for sure!

- Cymraes, 22/09/2024 13:23, Travelled in a Couple

Ceira, Sales Rep at Sail Croatia replied 2024-10-02:

Dear Cymraes, Thank you for your feedback. We’re glad to hear that you appreciated the professionalism of our captain and crew, as well as their efforts with the bikes. Our Cycle Cruises are designed to accommodate all levels of cyclists, from beginners to advanced. By providing two guides - one at the front and one at the back - we aim to ensure everyone can cycle at their own pace. We're sorry to hear that you felt there weren’t enough opportunities to stop for photos. We will share this with the relevant department for review, and we appreciate your input on this. Mljet National Park is spectacular and definitely worth the visit. We advise on our website that the entrance fee is at an additional cost and payable locally. We’re disappointed to hear about the issues with the meals, as this is not reflective of the experience we aim to provide. We hope to welcome you back, with better weather, to experience another Cycle adventure.

Cycle and Sail

More info ahead of time about boarding place and process. Better communication about the agenda, activities etc. Maybe a "white board" with cycling distances, times, degree of difficulty, planned stops etc. Also, more info ahead for non cyclists and which stops we were having dinner on our own. Announcements were not made ahead of time and were difficult to hear with engines running. More time to explore port towns. Especially Brac....no time after the ride to see the port. Food and crew were fantastic. Trip was fantastic and the rides were great

- merci, 13/09/2024 10:25, Travelled with Friend/s

Lillevik

A. Make aircondition in cabin to work. B. Reduce information from the Cycling guide. Too much Information for the next day. C. More time to swim during time on board from one port to another D. We all had electric bikes. The Cycling was shorter Than expected.

- Henning, 09/09/2024 13:46, Travelled with Friend/s

Marijana, Sales Rep at Sail Croatia replied 2024-10-01:

Dear Henning, Thank you for taking the time to share your feedback. We genuinely value all input, as it helps us improve and ensure that our trips meet the diverse expectations of our guests. We understand that you felt the cycling routes were shorter than expected and that there could have been more opportunities for swim stops. We aim to balance both activities in a way that suits the varying preferences of our guests, but we appreciate your thoughts and will certainly take them into consideration. Regarding the information provided by the cycle guide, it’s our goal to ensure that all guests have the context and details they need for a safe and enjoyable experience. However, we understand that preferences for information can vary, and we will review how we can provide a balance between giving useful details while not overwhelming our guests. Upon checking our internal reports, there were no reports of issues regarding the air-conditioning in your cabin. We have a rigorous process in place for any issues that arise onboard, which is outlined in your pre-departure information. Following this process ensures that no incident is left unreported and gives us the best chance to resolve this during the cruise for you. Your feedback is invaluable to us so we do thank you for taking the time to provide it. We hope to welcome you back on another adventure soon.

Croatian fun

Booking system, we booked 6 mths in advanced, requested an above cabin but was told none available, several passengers got above cabin and only booked weeks in advance. Also check the actual names on the booking, we were husband and wife, they thought 2 females so got single beds! Food - very basic, military/camp style. Lots of hearty foods for colder weather, minimal salads or fresh foods, it was summer! It doesn't take much to be creative and add some flare to the meals - fresh herbs, chopped fresh fruit not tinned fruit salad!!!!! Cocktails - needs attention to detail - use proper cocktail glasses, get the fruit and decorations, make it an experience we want to repeat. Also very costly, if cheaper with flare more would have been bought. Option for more group activities, especially in the evenings. Offer group dinner on the last night. I'm sure there are plenty of restaurants in Split that would welcome a group of 30+ or you have a business relationship with that could offer this.

- Anonymous, 14/08/2024 03:18, Travelled in a Couple

Marijana, Sales Rep at Sail Croatia replied 2024-09-05:

Thank you for sharing your feedback regarding your recent Sail Croatia Cycle Cruise. We truly appreciate the time you've taken to provide your thoughts, as it helps us to understand where we can make improvements and enhance the experience for our guests. At the time of your booking, we only had Lower Deck cabins available which is what you booked. Our availability does change quickly based on any cancellations and new bookings that we receive, so we always encourage our travellers to check back with us in case of an opening. It is also possible to upgrade whilst on the cruise when there is availability. You simply needed to liaise with your onboard representative who would have been happy to facilitate this for you. We apologize for the mix-up regarding the genders of your travelling party. We will ensure that our team is more attentive to such details to avoid similar situations. This however had no bearing regarding the bed type in your cabin as any particular bedding needs to be requested to us as a preference. I have checked our correspondence with yourself and I was unable to locate any double bed preference advised to our sales team. We appreciate your feedback on the food selection. Our aim is to provide meals that cater to a wide range of tastes and dietary needs, but we understand that in summer, guests may prefer lighter options. We do appreciate your suggestions for more group activities, particularly in the evenings, and the idea of a group dinner on the final night is fantastic. We have certainly passed all your comments to our relevant teams as these insights and suggestions will help us improve, and we look forward to the opportunity to welcome you back on board in the future.

Excellent biking in Croatia

Overall I was quite satisfied with our boat, including our cabin. The crew members were friendly and helpful as were the leaders of the cycling trips. who did an amazing job, both on land and on sea. Areas where I would like to see improvement include having a Keurg in the dining area where it would be possible to get a cup of coffee earlier than a half hour before breakfast. Provide the cooked breakfast food hot. Lighter entrees with local seasonings would improve lunch entrees. A glass of wine served with the Captain's Dinner would be appropriate. Name tags for all should be provided and worn at least early in the trip. Include the day, Monday, Tuesday, etc., along with the name of the Island and towns where there will be stops. I hope my suggestions are helpful.

- Elaine, 24/06/2024 10:58, Travelled in a Couple

Ceira, Sales Rep at Sail Croatia replied 2024-06-27:

Hi Elaine. Thank you for your 3-star review on our Cycle cruise - we are pleased to hear that you were satisfied with your cabin and the boat overall, and that you found our crew and Cycle guides to be friendly and helpful. We appreciate your suggestions for improvements and will certainly consider them as we strive to enhance our guest experience. Your ideas, such as providing an early coffee option, ensuring hot breakfast foods, offering lighter entrees, serving a glass of wine with the Captain's Dinner, providing name tags, and including the day of the week, are all valuable insights. Thank you once again for your constructive feedback. We hope to welcome you back on board for another memorable cruise in the future.

Great biking in Croatia

Meals and cycling should receive separate ratings. Our biking experience was better than we could have anticipated. Milah was professional and delightful. Andre was a great host and server; however, meal times degraded the experience for us. Breakfasts were never served hot, and lunches often consisted of lots of heavy noodles with heavy cream sauce and tenderized meat. Portions were always large, but the food was generally unappealing. We'd read reviews about gourmet fare on this experience and found nearly universally unappealing meals. The Captain's meal demonstrated the cook's capacity to make fine food, but it had been hiding until then. I would heartily recommend Sail Croatia for the challenging cycling experience, but would warn potential participants that meal time may more closely resemble a teenager's summer camp experience than an upscale adult experience.

- Harry, 24/06/2024 10:24, Travelled in a Couple

Marijana, Sales Rep at Sail Croatia replied 2024-06-27:

Hi Harry, thank you for taking the time to share your experience with us. We are thrilled to hear that you enjoyed your biking experience and that it exceeded your expectations! It’s wonderful to know that our crew and your guide contributed positively to your trip. We appreciate your kind words and your willingness to recommend us. Your feedback is invaluable as it helps us improve our services continuously. We are sorry to hear that the quality of the food did not meet your expectations. We take all feedback seriously and will be addressing this with our team to ensure that we can enhance our culinary offerings for future trips. Thank you once again for your feedback and for choosing our Cycle Croatia cruise. We hope to have the pleasure of welcoming you on another adventure soon.

Vélo très bien, croisière beaucoup moins

Bonne nourriture Vélo trop programmé en fonction de l'horaire du capitaine du bateau ( manque de temps pour prendre des photos) Cabine trop spartiate, confort à améliorer ( rangement minimaliste et difficilement accessible) Climatisation qui ne fonctionne pas ou trop Navigation trop matinale (réveil au bruit des moteurs à l'aube) Paiement en argent comptant sur le bateau pas pratique Personnel de cabine attentif et serviable

- Daniel, 14/06/2024 19:50, Travelled in a Couple

Ceira, Sales Rep at Sail Croatia replied 2024-06-19:

Hi Daniel, Thank you for your 3-star review. We are pleased to hear you enjoyed the delicious meals onboard and our helpful crew - your comments are appreciated and we are very pleased to see the overall rating for your week onboard was 4.6 out of 5 stars. We are disheartened to hear you were disappointed with some aspects of the cruise. Our captain's work in line with the itinerary, ensuring all guests enjoy the entire experience; onboard at sea vs Cycling through the various islands, whilst ensuring the boat is docked in to each port in a timely manner. We appreciate your comments on the cabin, air-conditioning and cash payments. Sailing times can vary and your helpful Onboard Rep will advise every day of the departure times to set expectations. Thank you again for your valued comments and suggestions.

Disappointed

Tour guides were really great. Rides were awesome. Food was mediocre, but the rooms could be GREATLY improved for little cost. A thicker mattress, better sheets and a nicer comforter goes a long way. Also, we believe the pictures on your website were misleading for the accommodations.

- Anonymous, 27/05/2024 08:20, Travelled in a Couple

Marijana, Sales Rep at Sail Croatia replied 2024-05-28:

Hi there, thank you for your review. We are pleased to hear that the Tour guides were really great and that the rides were awesome. We are disappointed to hear that your view of the cabins did not match those of your fellow travellers onboard. I have checked the feedback collected for this departure and the cabins received an average score of 4.73 out of 5, however we appreciate your suggestion for improvements which we have shared with our Operations team. Once again thank you for joining us this spring.

Dunbrovnik to split

If we could have been able to book better mountain bikes ..

- Kathleen, 20/05/2024 21:10, Travelled in a Couple

Sail cycle

Was a fun trip and weather was fantastic. Only down side was the quality of the boat and the quality of the food. Food was bland, stodgy and without any vegetables or salad. Boat had many issues including no hot water, door handle fell off and air conditioning didn’t work. However the crew was genuine and friendly.

- Phillip, 13/05/2024 06:49, Travelled in a Couple

Cayley, Sales Rep at Sail Croatia replied 2024-05-15:

Hello Phillip, we wish to thank you for taking the time to review your Cycle cruise with us this season. We are very happy to read you had a fun trip and the weather was on your side, this is great! We are also pleased that you found the crew to be genuine and friendly. We are sorry to hear that you found the food bland and we will make sure that this feedback is passed onto our Operations team for improvement. Thank you for a wonderful week on board exploring Croatia with us.

Overall sale Croatia review

If I were to ever use Sail Croatia again, I would not confirm a booking until they confirm their boat. The boat accommodations, and the food were mediocre at best.

- Michella, 21/10/2023 18:30,

Cayley, Sales Rep at Sail Croatia replied 2023-10-23:

Hello Michella, thank you for taking the time to review your cruise with us this summer. We have a number of Premier ships in our fleet, all offering air-conditioning and private ensuite cabins. We're unable to confirm your ship name on our Cycle cruises until one week prior to departure however, we do appreciate your feedback here. Thank you for joining us!

Bike holiday

Room was ok, but noisy, never again sleep in the back of the boot/ breakfast ok/ lunch ok/ship fine/ crew friendly and good/ bikes good/ biketours on the island great/ leader of the bike group Andrej did a very good job/

- Ton, 16/10/2023 08:20, Travelled in a Couple

Review

Food quality onboard was uneven. Guides were pleasant and knowledgeable. Boat crew was professional and very nice, but the boat was dank, smelled bad at times and seemed to have deferred maintenance issues. It wasn’t nearly as nice as other SC boats we saw.

- Fred Slotkin, 02/10/2023 00:56,

Ceira, Sales Rep at Sail Croatia replied 2023-10-05:

Hi Fred, thank you for your 3-star review. We are really pleased to hear that you found the guides a welcomed inclusion, thank you. All cruises include 3-course lunches which is usually a starter, main and dessert - I'm sorry to hear you were unhappy with the lunches served, our chefs aim to provide a variety of meals using fresh, local produce. It's great to see from the feedback provided for your departure that the breakfast was rated 4.9 and lunches 4.8 out of 5 stars. At times if there is bad weather, smell can occur in the bathroom emitting from the shower drains. This is very specific with small ship cruising and it is due to the movement of the ships on the water whereby this movement opens up airflow at the back of the pipe and into the bathroom. This is addressed in the Welcome Speech by the Sail Croatia Representative on board. We also offer Premier Plus ships which are more modern in style, perhaps these are the ship types you refer to. We hope you enjoyed Croatia as a whole with the rest of your group. Thank you for joining us this season Fred.

Fun time on Afrodita!

Rooms could be updated with fresh paint and new beds. Bedding and towels need replacing. The bike tour guide should have more small bike tools that riders could use to adjust to their own bike to suit size rather than waiting for guide to do. I felt lunch was too big as it was dinner style. most people preferred lighter food for lunch.

- Shirley, 27/09/2023 19:30, Travelled with Friend/s

Ceira, Sales Rep at Sail Croatia replied 2023-10-02:

Hi Shirley! Thank you for your 3-star review. It's great to see from the feedback you provided, that you enjoyed other aspects of the cruise and would recommend us, that's wonderful, thank you! There is a mid-weekly cleaning service where towels and bedding are changed, and rubbish is removed. If guests are in need of further towels, these can be provided upon request. Prior to your cruise, we request height details and each bicycle is adjusted and tailored to match your height. In regards to the bike tools, our guides will have these available if needed and they can be requested for personal use. As for the meals, we understand that strenuous cycling each day requires proper nourishment, due to this we offer hearty 3-course lunches to fuel you for your cycling adventures. In saying this, we appreciate your comments and suggestions, and these will be shared with the relevant team for continual improvements.

Wonderful guides but the boat needs improvement

When you travel and are doing rigorous exercise everyday in the heat more than a two towel per week seems necessary. Also the towels were all very old. The bedding needs more frequent changing. The bike ride difficulty needs more specific disclosure. Three hours in the saddle is a long time. Provide beach towels, more fresh vegetables. Also snacks for long hard rides, the riders without e bikes could have used it.

- Jayne, 25/09/2023 01:15, Travelled with Family

Marijana, Sales Rep at Sail Croatia replied 2023-09-25:

Hi Jayne, Thank you for taking the time to review your cruise with us this summer. We are so pleased to hear you found our guides to be wonderful! Thank you for your further feedback which has been passed on to the relevant departments. All information regarding the itinerary and level of difficulty each day can be found on our website and is available before making the selection and booking. Our experienced sales consultants are also available for any questions that may arise during the booking process and assist with making informed decisions. Thank you so much for joining us!

Bujnowicz

Nina, Josip and crew were great Just offer e bikes to all bikers! There were people who chose regular bikes and found it too challenging! I felt the cleanliness of cabins could be improved. Please purchase proper shower curtains to prevent flooding! Remove carpeting out of cabins! Breakfast was great and instead of lunch offer dinner at a later time so that you weren’t rushed when off the boat to return for lunch. It is hard to ride after a large meal. Try to avoid riding in the late afternoon due to heat! Offer more opportunities to swim off the boat! Not enough variety if fresh fruit in the morning. Would be nice to have snacks offered before dinner like the first day. Charge more and include wine and beer at dinner. We were not expecting to be charged for the national park! That should be advertised. We should not be paying our bar bill between 3-5pm on Friday night! Should be offered later or Saturday morning.

- Cindy, 18/09/2023 17:13,

Ceira, Sales Rep at Sail Croatia replied 2023-09-21:

Hi Cindy, Thank you for your valuable feedback. It's great to hear the onboard crew were a welcomed inclusion - we appreciate your lovely comments. We provide two bicycle types; Hybrid and E-bikes, and guests can select the most suited option. We want to clarify that the National Park entrance fee is a separate charge as outlined on our website, under the itinerary page for Mljet. We appreciate your other suggestions, such as; proper shower curtains and carpet removal. Included is a mid-weekly cabin cleaning service which includes a linen/towel change and rubbish removal. Your feedback about the variety of fresh fruit in the morning is duly noted. Although lunches are included, depending on the daily schedule, at times lunches may be swapped for dinner. The swim stops are fabulous and we wish there were more also, in saying this, weather dependent, you will enjoy at least 1 swim stop per day. The bar tab is generally settled on either Friday or Saturday, depending on our guests individual departure timings. Your input helps us enhance the overall guest experience and we appreciate all your comments.

Sail Cycle tour

I would not have paid extra for top deck premium cabin. Ours was at the stern and when stacked alongside other boats the noise until 4am from those boats gave sleepless nights on 3 out of 7 nights (even using earplugs).

- Anonymous, 19/06/2023 06:27, Travelled in a Couple

Ceira, Sales Rep at Sail Croatia replied 2023-06-19:

Hi there and thank you for your review. Across all our boats we offer both Lower Deck and Above Deck cabins. Above Deck cabins are generally at the same level as the salon area and Lower Deck cabins are beneath the hull of the boat, (above water level) which can be much quieter and cooler, so we recommend these cabins if you are wanting to avoid noise from surrounding areas. Our boats must adhere to the strict midnight curfew whereby all boats must turn off the music and respect the night peace. I'm unable to comment on the noise from other companies boats. Thank you.

Review of cycle tour

The weather was poor this could not be changed and it meant itinerary had to be changed. We stayed in Lombardo two nights and in Stari Grad by car ferry two nights. In both cases the marinas were very close being Korcula and Stari Grad. There was nothing to do where we did moor. That seems cheap or just wanting to reduce work in unloading and loading of bikes. The bike rides were largely on main roads. This was not clear in advertising material.

- Barry, 22/05/2023 04:27,

Marijana, Sales Rep at Sail Croatia replied 2023-05-31:

Hi Barry, Thank you for taking the time to provide us with your review. As the weather was challenging, the Captain indeed had to adjust the itinerary. We received wonderful feedback across our departures from other travellers regardless of the weather so we are sorry that in this instance, alternative activities were not up to your expectations. Our advertised Cycle Croatia routes have a detailed outline of the daily itinerary on the website where we include that a ride makes its way through the many villages on the island and their picturesque stone houses via paved and gravel roads. We do appreciate your feedback and we hope to see you again with us at another time when the weather will hopefully be better!

Darren’s review

The boat and staff were exceptional, food was too much, costs for trip reasonable

- Darren , 05/10/2022 05:03, Travelled in a Couple

Where were the fresh fruit and veggies?

The food on the cruise was terrible. The boat was ok. The crew was awesome but the horrible food turned this from a perfect experience to one where having to eat on board was the low point of each day.

- Anonymous, 05/10/2022 03:26, Travelled with Friend/s

Ceira, Sales Rep at Sail Croatia replied 2022-10-06:

Thank you for your review. We appreciate your 4 star feedback rating for the boat overall and 5 stars for the crew, thank you. We have high expectations for all our meals served onboard, and our chefs aim to provide guests with lovely meals. We are sorry to hear you did not find the meals enjoyable and we will take your comments onboard for future improvements. We appreciate you taking the time to post your review. Thank you.

Split to Dubrovnik

Depart on other day than Saturday. ALL boats seem to follow the same schedule so each port has a mass of boats tied up to one another and many of them are party boats with too much noise late into the evening or early morning. Sadly, Croatia is a victim of it’s success and beauty and is too crowded for us.

- Craig, 26/09/2022 05:55, Travelled in a Couple

Ceira, Sales Rep at Sail Croatia replied 2022-10-06:

Thank you for your review Craig. We offer a range of cruises departing on various days during the week. On all our boats, we have a strict midnight curfew - music is turned off and those that wish to continue into the evening / early morning, are encouraged to do so in the towns so that those onboard can get some rest. We are unable to enforce this on other company boats however, we do wish that night peace is respected at all times. We appreciate all your comments, thank you.

Not premium class for sure

Panniers on the bikes Cleaner rooms More food options

- David , 26/09/2022 05:55, Travelled with Friend/s

Ceira, Sales Rep at Sail Croatia replied 2022-10-06:

Thank you for your comments here David, these will all be taken onboard and we hope you enjoyed all other aspects of your cruise.

2 star boat, two star food, 5 star crew

Paniers on bikes, better quality food and choices, better communications

- Glenn , 26/09/2022 02:25, Travelled with Friend/s

Ceira, Sales Rep at Sail Croatia replied 2022-10-07:

Thank you for your review - we are happy to know you found the crew to be of great value, thank you. We aim to provide a variety of meals suitable for all guests, however we understand that at times this is not to everyone's individual taste. Thanks for all your comments here.

Ok but could of been better

The bathrooms were smelly and cabins small , food was ok . Bar staff were great and crew very nice

- Paula, 19/09/2022 07:04, Travelled with Friend/s

Ceira, Sales Rep at Sail Croatia replied 2022-10-06:

Thank you for your review - we are pleased to hear that the bar staff and crew were great. We thank you for your groups 3 and 4 star reviews. However we are sorry to hear of the issues experienced onboard. We would have been able to resolve these issues for you immediately if we were made aware at the time. We thank you for bringing this to our attention and this will be passed on to the Operations Team.

Speed right by the most beautiful sights in the world

1. The Dalmation coast is superb and made the trip worthwhile. The friendly crew and spectacular destinations made up for a lot of daily flaws. 2. Food is 2 out of 5 at best. There were times were we ate mediocre food on the boat while docked at a port with great restaurants. 3. Too many stops for swimming off the boat when there's a beautiful beach in sight, just out of reach. Also, when there was a beach stop, it was usually around 45 minutes - what good is that? 4. When cycled right past many points of spectacular scenery that would have been nice to soak in and maybe take a picture or two. When we did stop, it was usually a baren intersection or a town that wasn't as nice a town we sped thru. 5. The bathrooms below deck smelled of sewage. I know the crew must have know this as there were air fresheners in the bathrooms to mask the smell. 6. The trip really ends a day early, on Friday afternoon when the boat arrives in Split and the crew starts closing up.

- Dignan, 30/08/2022 13:26, Travelled with Friend/s

Ceira, Sales Rep at Sail Croatia replied 2022-10-06:

Thank you for taking the time to post your review. We are so pleased to hear that you enjoyed the Dalmatian Coast, friendly crew and the most beautiful destinations along the way. However, we are disappointed to hear you were unhappy with some aspects of the cruise including the food, swim stops and cabin. Our chefs aim to prepare fresh meals using local produce each day out of their small gulleys, we understand that this is not to everyone's taste. Having a look at the feedback rating for the meals served, the average rating is 4 stars. The ships anchor out at secluded bays for each swim stop which means we are unable to moor into beaches as this would require authorisation from port authorities and generally, ships would need to be moored into the approved docks. However, beaches are easily accesible from most islands for you to enjoy once you arrive at your destination. The swim stops are planned out each week, however we hope that you enjoyed some of the islands you passed. Upon request, the Captain may have been able to stop momentarily for pictures. We are sorry to hear you experienced some issues with the smell in your cabin. We have a rigorous process in place for such issues and if raised with the Onboard Representative, this will be resolved immediately. Upon checking our internal records, I cannot see that this was reported to our team onboard. The cruise ends at 8:30am on the Saturday. Thank you again for your review and we do hope that the flaws mentioned did not detract from your overall lovely experience.

Cycle tour 2022 May

We enjoyed the cruise and cycling although we were not b ooked on this specific tour, but lots of other things like we had to pay for park entrance, pay more for port taxes as specified. would have expected a more luxiurious cruise for the money we paid. Two guides were promised as we were not cyclist. You only allowed one. Unfotunately we had to change route, but that was due to weather so not really a problem.

- Sharon, 02/06/2022 10:19, Travelled in a Couple

Ceira, Sales Rep at Sail Croatia replied 2022-06-09:

Hi Sharon, thank you for your review. We are pleased to hear you enjoyed the cruise and cycling aspect, and we hope you enjoyed Croatia as a whole. Port taxes, entrances into the Mljet National Park are at an additional cost and are highlighted on the itinerary, and also the port taxes are mentioned on your invoice. Sorry if this was not made clear. At maximum capacity, we have 2 cycle guides. However, as this departure date was not at full capacity, we had 1x guide scheduled. We do hope that this didn't detract from your overall enjoyment on the cruise Sharon. Thank you.

Food review

We had a great time, exceeding our expectations. The guides were excellent, knowledgeable and friendly. The only negative was the food. Breakfast was fine but better quality coffee and juice is needed. Unfortunately the other meals can only be described as brutal. There were so many meals not eaten it was a waste of money for the ship. Too much salt and not enough salads. Prior to exercising and just following exercise it is difficult for the body to process such food. We would happily pay double the current food allowance to improve this situation. The cook needs to look at the guest profile and judge the style of food accordingly ( nationality, sex and age ). Is it a case of all ships cook the same meals on the same days , if so maybe this is part of the problem.? Also a daily menu should be displayed on the notice board to enable guests to choose what/how much they eat. I am aware that space is a factor but it would be very easy to improve the quality and reduce the waste. Good luck

- Hilary, 04/10/2021 13:42, Travelled in a Couple

Ceira, Sales Rep at Sail Croatia replied 2021-10-07:

Hi Hilary, Thank you for your review. I'm pleased you had a great time on our cruise and to hear that it exceeded your expectations is just wonderful! We know that your guide Ivana would have provided you with a wealth of knowledge, and detailed history about each destination. It's lovely to hear you had a nice time Hilary and after reading your feedback for breakfasts, you rated this 5- stars, and would highly recommend our cruise to others, thank you. However, we are disappointed to read of your dissatisfaction with the lunches onboard, mainly being too salty or not enough salad. Our chefs generally create a meal plan for the week, and aim to provide meals using fresh local produce, catering to a wide range of palettes and tastes, however we understand that this is not always possible. If our chef is made aware, they will look to make immediate improvements for the overall satisfaction of guests onboard. All your comments have been passed on to the chef via our Operations Manager and we will look to improve our services wherever possible. Thank you.

Good for the price

Larger berths. Better pillows. Longer rides with fewer stops. More room for sitting and conversing with other guests.

- Bob, 12/10/2019 18:04, Travelled in a Couple

Ceira, Sales Rep at Sail Croatia replied 2019-10-14:

Hi there Bob, Thank you for your review. We appreciate your comments and we have taken your suggestion onboard, thank you. We hope that you were able to enjoy the cruise onboard Tuna with its amazing crew and your fellow travellers. Thanks again!

You get what you pay for!

PROS: The biking and scenery was wonderful. The cook did a nice job specifically with the lunches we had on board. NEUTRAL: As advertised the berths were very small. CONS: There was no WIFI in the lower berths.The crew smoked everywhere on the boat, so you were subjected to secondhand smoke. We had two bike accidents and there was limited access to medical attention. The lack of medical attention is not the fault of Sail Croatia, but it would be good to have this known. The crew should be asked to wear Sail Croatia shirts. On one day a crew member was wearing an offensive T-shirt.Unless you were the first in line for breakfast there was never enough breakfast cereal, coffee or yogurt. And, the crew member responsible for setting out breakfast food did not see it as his job to replenish any of the items.Last, Sail Croatia does their employees a disservice by not giving travelers some idea on the customary range for tipping.

- Karla, 09/10/2019 08:04, Travelled with Friend/s

Ceira, Sales Rep at Sail Croatia replied 2019-10-09:

Hi Karla, Thanks for taking the time to submit your review. We are really pleased to hear you enjoyed the cycling aspect of the cruise, the beautiful locations and the meals served. I just wanted to clarify a few points raised in your review; WIFI is subject to download limits and coverage. On all our ships there are designated smoking areas, we thank you for making us aware of your experience here and we will be looking into this further. All our ships are equipped with medical supplies and means to get to the nearest hospital if required. We thank you for your suggestion regarding the uniform - this has been passed on to the Operations Manager. Breakfast times are displayed on the board and advised by your representative, upon request, the crew can of course provide you with additional servings. We are sorry to hear the service was not up to standard and we will certainly be highlighting this to the captain for future improvements. Tipping is optional on all our ships and completely at your discretion. We do hope that you enjoyed your time in Croatia and hope that these issues didn't detract from your overall experience.

Sail croatia

De humidifiers in low cabins - very damp and lacking fresh air. Often smelled musty or like sewage at times Much too damp At port - we were parked beside party boats. Horrible noise - did not add to the experience. There should be time and noise level limits placed on boats Appropriate vegetarian selection - not everyone eats meat Had to buy meals off shore as there were no veggie options. Longer bike rides - most days were too short Staff were all great

- Heidi, 30/09/2019 06:20,

Ceira, Sales Rep at Sail Croatia replied 2019-09-30:

Hi Heidi, Thank you so much for your review. After viewing your onboard feedback, we are pleased to see that you enjoyed the meals served, rating them 4 stars, and the boat in general 4 stars also, thank you. We have a very strict process for any issues that may arise whilst on your cruise, upon checking our internal reports we can't find any reports for the issues mentioned. Had these been highlighted with your onboard Rep, these issues would've been resolved immediately. On all our ships we have a strict midnight curfew where music and noise is turned off by midnight, I'm afraid we are unable to comment on other companies noise policies. We appreciate your comments regarding the meals, our chef will always offer more of the foods you can eat, in saying this, we will pass these comments on to the Chef, thank you. We are really glad to hear the staff were great, and we hope that you enjoyed your cruise overall. Thank you!

Quality of ship

M/S Milena is not up to standard as a Premier ship. Several cabins need repairing and maintenance. Malfunctioning toilets and plumbing.in many cabins. Service from some staff members could be better. But very enjoyable trip. Very pleasant tour leader.

- Finn, 26/09/2019 08:34, Travelled in a Couple

Ceira, Sales Rep at Sail Croatia replied 2019-09-27:

Hi there and thanks for your review. It was a pleasure having you and your group join us this season and we are happy to hear your experience onboard was enjoyable, thank you for your 4-5 star feedback rating on your overall experience. We will be sure to pass your comments on to the Tour Leader. We are sorry to hear of your disappointment with the standard and plumbing issues. I have checked our records, and cannot see any reports raised regarding these issues. If we were made aware, these would have been rectified immediately, we thank you for bringing this to our attention to investigate further. Many thanks!

Improvement in cycle distances

The holiday itself was very enjoyable and the crew and guides were very helpful and friendly as usual and we had lots of fun as a group. However the cycle rides were too short in distance which was very disappointing. I am aware that the journey from Split to Dubrovnik and the return journey took some hours of travelling, so more emphasis should have been placed on actual distance covered by bike when not travelling. Due to bad weather forecast around Omis on the Thursday it was agreed after travelling for 6 hours that we should carry on to Split (Thurs) for safety reasons. However, there were no alternative arrangements for cycling on the Friday morning which again was disappointing and we wondered if we could have gone to one of the other islands nearer to Split on the Thurs. I will be travelling with Sail Croatia again next year with the same group of friends and hope that normal service will be resumed as far as the cycling is concerned.

- Anonymous, 23/09/2019 16:10, Travelled with Friend/s

Ceira, Sales Rep at Sail Croatia replied 2019-09-27:

Thank you for your review on our Cycle cruises, this is appreciated. We are really happy to hear that the guides, crew and your representative was helpful and friendly, but also you were onboard with a lovely group of fellow travellers. In regards to the Cycling aspect of the cruise, we aim to provide cycling holidays catering to all fitness levels, from beginners to advanced. On each of our cycle cruises, we advertise the cycle specifications for each day which includes the distance, difficulty, maximum altitude, total ascent/descent and surface levels. This is so that each of our customers can make an informed decision as to which route would be the best match. We understand that due to adverse weather conditions the captain decided for the safety and wellbeing of all guests, to continue to Split with minimal disruption to the end of your cruise. I can see that you are scheduled to join us again next season, and we are sure you will have an overall enjoyable experience! Thanks again.

In comparison

The boat. Outdated, cramped, badly ventilated in the downstairs cabin. Cupboard space inadequate for two people as there was no shelving. Dining room space just coped. Crockery inadequate with just one cup per person and some had chips out. Insufficient glasses for morning juice. Breakfast was a race as there limited yogurts, fruit drinks, poor choice of cereal, very poor coffee, real milk not always available. Main leader was disorganised speaking before all holiday members were there so it became. Chinese’s whispers to find information. Meeting times announced were not kept to by leader and he would start early. Boat left port before announced times. I could go on.

- Colin, 23/09/2019 05:29, Travelled Solo

Ceira, Sales Rep at Sail Croatia replied 2019-09-27:

Hi there and thank you for your review. We are really sorry to hear you were disappointed with your accommodation for the week. Our lovely Tuna crew are highly experienced, completing numerous Cycle cruises over several years and I understand that our crew and representative did everything possible to ensure all guests were comfortable and enjoying their cruise experience so we are disappointed to read your comments here. In regards to breakfasts, additional supplies can of course be provided upon request, also we are sorry to hear that the crockery was not of standard - we will pass this on to our relevant departments, thank you.

Could have been so much better

I booked Sail Croatia expecting a full on cycling tour. I had hoped to be cycling a fair distance everyday and for most of the day. I was disappointed as the week went on that the cycling seem to lessen rather than increase and by the last day we did a mere 11k. With the longest day being around 40K. To me this is not a cycle holiday. I was also disappointed with the standard of the boat which was very old and tired. My cabin was in the basement and was very tatty and rather grubby. The water would not drain from the floor area around the toilet and the smells which came from the bathroom were revolting. These were fixed quickly whenever pointed out but there was a definite problem with the plumbing. The general state of the boat was similar, there was insufficient seating outside and only deckchairs for 10 holding a boat of 22 so nowhere to relax. As it stands I would not book with Sail Croatia again as I feel the standard of accomodation and cycling rather poor.

- Ellen, 16/09/2019 06:49, Travelled with Friend/s

Ceira, Sales Rep at Sail Croatia replied 2019-09-27:

Hi there and thank you for your review. It was a pleasure having you join our Cycle cruise this season and we hope you enjoyed some aspects of your cruise. However, we are disappointed to read of your disappointment with the cycling and accommodation aspect of your cruise. On our website we display the cycle specifications including the distance, difficulty, max altitude, total ascent/descent and surface levels, this is so that our potential customer's can choose a route that best suits them. Our cycle cruises also offer a balance of relaxation, sightseeing and cycling, and gives our guests the opportunity to see some of the most amazing places. I see that you booked our Ensuite option, I would recommend a Premier cabin in future, as these are much more comfortable offering spacious cabins, ensuite and air-conditioning. We are pleased to hear that the issues were quickly resolved once our representative was made aware, we thank you for following our Resolution Process. We do hope that you join us sometime in the future on a Premier ship and perhaps on one of our more challenging routes, as we are sure you will enjoy yourself! Thanks again.

Really great trip

The cabin rooms could have been a bit more spacious. While we spent very little time in our cabins ( except to sleep), they really were small.

- Patrick, 10/09/2019 04:31, Travelled in a Couple

Cayley, Sales Rep at Sail Croatia replied 2019-09-26:

Hi there. It's great to hear you had a really great trip! Our Standard ship cabins are smaller than the other ship types, this is stated on the website. I'm sorry to hear you were disappointed with the size of your cabin but pleased that you still enjoyed your time in Croatia. Thank you for joining us!

Mediocre experience

I have done 4other cycling trips. This was my least favorite for 3 reasons:. The very hot uncomfortable bunk room, the short uneventful cycle trips, and the amount of smoking from the crew. This was the smallest room we have ever stayed in. The person on the top bunk did not get any sleep. We have never been given 1 towel,for a week,trip. The smoking was excessive. Because the room was so uncomfortable, you had no choice but to be on deck.. because the cycling time was so short, there was an excessive amount of time on the boat. Smoke came in our front porthole even though smoking was limited to the back. It made my throat burn. I think only 1 other passenger smoked occasionally. On other trips we left after breakfast, packed a lunch and returned some time before dinner. There were places to visit along the bike route. The guides gave tours of the loactions we passed. We had one rain day with no rain, and they cut our last day in 1/2 due other people messed up travel pl

- Pam , 09/09/2019 09:44, Travelled with Friend/s

Ceira, Sales Rep at Sail Croatia replied 2019-09-27:

Hi there and thank you for your review. We are truly sorry to hear that our Northern route was your least favourite amongst the other cycle trips completed. We offer a range of accommodation styles to suit everyone's requirements and budgets, our Ensuite cabins exclude air-conditioning however, do have a fan for additional comfort. We recommend a Premier ship as these cabins are spacious, include ensuite and air-conditioning, so are perfect for the warmer months. We provide 1x bath towel, however you are welcome to request an additional towel subject to availability. We understand that you were scheduled to join this ship however, as you had friends on another ship, we managed to accommodate your last minute request and moved you from an Ensuite Lower Deck cabin to an Ensuite Above Deck cabin, where you were much more comfortable. On each of our ships there is a designated smoking area which is generally located towards the back of the ship. In saying this, I have highlighted the smoking issue to the Operations Manager to discuss further with the captain. We hope that you enjoyed the meals served, the tours of each location and the bike routes. We hope that overall the issues didn't detract from your overall enjoyment of Croatia. Thank you again!

Not bad

Staff hangs around community areas and smokes cigarettes. Extremely offensive to passengers. All cruises should be smoke free. This is ridiculous in this day and age. Also, more time should be dedicated to biking and less on “boat time”.

- I, 09/09/2019 01:44, Travelled with Family

Ceira, Sales Rep at Sail Croatia replied 2019-09-27:

Hi there, Thank you for your review. Our cruises are open to all travellers, smokers and non-smokers. On each of our ships there is a designated smoking area generally towards the back of the boat. We appreciate your comments and we hope that you enjoyed the wonderful locations, meals onboard and your informative and friendly representative. Thank you!

Good and not so good

Boat is not owned by sail Croatia. Its sub contracted. We asked for our 2 rooms with our daughter s to be next to each Other . The boat never got the request. The grey water tank overflowed into our bathroom. It was really gross The roof leaked from the ice machine above and soaked our mattresses The shower floor leaked and the bathroom floor was entirely flooded. The beds had broken springs and uncomfortable No ventilation in the lower cabins . Dank musty and moldy. No portholes to open. Sealed shut. After 3 days crew finally turned in air conditioning. Captain did this not sail Croatia. The crew were awesome and apologetic. Lead guide /Sail Croatia did not offer to compensate for these issues at all. Gordana the 2nd guide was very nice. Food was excellent. Great views and cycling for the most part very good. We would like to see a partial refund for the accommodations. The 20" wheel ebikes are wrong for the terrain. The newer 26" mobiles we saw for next cruise were correct.

- Mark, 05/07/2019 02:41, Travelled with Family

Ceira, Sales Rep at Sail Croatia replied 2019-07-11:

Hi there and thank you for your review. It's great to hear you enjoyed the inclusion of our knowledgeable guides and found the food excellent. We agree - the views are just stunning so we're really happy to hear you enjoyed the cycling aspect and the amazing scenery. We are family owned and each of the ships we work with are also family-owned and operated. Together we make up Sail Croatia. I have had a look into this for you and can see that the cabins that were allocated to you were directly opposite each other. There are a couple of points in your review that I just need to clarify for other travellers considering booking with us. We have a rigorous process in place for any issues that may arise on our cruises and this process is emailed to guests prior to departure, is available via your Online Account and pre-departure information, and is also reiterated onboard the ship by your Representative. Thank you for following this process and making your Representative aware of the leak in your cabin which had wet the end of the beds, we can see via our reports that this was resolved immediately. Upon checking our records, I cannot see that the flooded floors or the broken spring issues were reported to the Representative. As you booked an Ensuite ship, unfortunately Air-conditioning is not included in the cabin price. However, some ships are have the functionality of turning the air-conditioning on for the entire ship and this is charged at a per person rate. I can see that from the first day the Captain decided to turn this on for all guests to enjoy at no additional cost. The 20" wheels that are advertised on our website for our Cycle cruises have been trialed and tested, in saying this we are currently trialing a larger 26" wheel bicycle and may release these for future seasons. Thank you again for your review and we are glad you enjoyed parts of your cruise, and Croatia as a whole.

Lucky to have good ship mates

The rooms had NO air movement in them. Stuffy, smelly and uncomfortable for sleeping. Bath could also be rather smelly from backed up gases. Breakfast was just adequate, same thing everyday, but you better get there first thing or they’ed run out of certain items. There should have been more options for things to do if you didn’t want to cycle one day. Fortunately the entire crew was great and also fortunate for us that we had good shipmates or this could have been a very unpleasant week. The cycling was good, but too much of a heard mentality. I might do something like this again, but not on that boat. Also, keep good records of the type and amount of drinks you buy.

- John, 24/06/2019 16:22,

Ceira, Sales Rep at Sail Croatia replied 2019-06-27:

Hi there and thank you for your review. We are pleased to hear you enjoyed the cycling aspect of the cruise and were accompanied by some amazing fellow passengers and crew. There are a couple of points in your review that I just need to clarify for other travellers considering joining us, the ship you booked was an Ensuite ship which excludes air-conditioning however, fans are included in each room for additional ventilation. We also have Premier ships which include ensuite and air-conditioning if preferred. In regards to the meals served, if you were to miss out on breakfast, please do ask the wait staff as they would be more than happy to provide you with additional supplies. We totally agree - you can keep an eye on the bar tab at any time by requesting a copy of it. Thank you again for all your comments - these are appreciated.

Great adventure!

Our trip was amazing! Touring by sea & bike was an incredible way to see Croatia. The views were incredible, the rides great, and the taste of towns small & large great! The crew was great and the captain did an amazing job navigating the ports (for smooth loading/unloading of bikes) and optimal porting position,. I do have suggestions for improvement. Our cabin was below deck. While we didn’t pay for air conditioning we did not realize the portholes would be sealed shut and the airflow VERY limited. As the upper deck didn’t experience this it took some time, but we are grateful the crew resolved this after a few days. It was necessary to breathe & sleep. Also, there were several changes to the advertised rides. While we appreciate the difficulty tailoring rides to a mixed group, Discussion with the group about changes would have been much appreciated. Perhaps have an extra e-bike or 2 on board for those who find the rides are too difficult & want to upgrade would allow all to ride

- Stacie, 24/06/2019 13:22, Travelled with Family

Ceira, Sales Rep at Sail Croatia replied 2019-06-27:

Thank you for taking the time to review our cruise. We are glad you enjoyed the trip overall and found it to be amazing, thank you! We agree, our Cycle cruises give the perfect balance of touring by sea and discovering by bike - we're so happy you enjoyed the views, the rides and the taste of all the towns. All our Ensuite cabins exclude air-conditioning, however do include a small fan for added ventilation. We will pass your thanks on the amazing captain and crew! We appreciate all your suggestions and ideas, and will certainly pass these on to the appropriate team - thank you and again, we are pleased you enjoyed your great adventure!

Not what we booked

The boat needs to be a higher standard the accommodation and food were disappointing. The staff need to recognize that they cyclist were of differing ability, working to the lowest was very frustrating for experienced cyclists. Communication is key and often we were confused about itineraries and routes.

- Sue, 07/06/2019 08:41, Travelled with Friend/s

Ceira, Sales Rep at Sail Croatia replied 2019-07-28:

Thank you for providing us with a review. I can see that you had booked a cabin on our Ensuite ship as we had no availability on our higher category ship - Premier. We have a guide and a representative travelling with our cycle guests daily, one at the front and one at the back. We feel that this allows for flexibility and to ensure that all fitness levels are catered for. Those of a higher fitness level are more than welcome to stick with our guide at the front. Daily scheduling is outlined by the representative each day, as this will provide you with all the information required before taking off on your cycle journey. We hope that you were able to enjoy other aspects of the cruise and we thank you again.

Great crew, itinerary adapted

The boat crew, Steph, and Dimitri were great. Providing information about the local area and the cycle routes. Itinerary was adapted to meet needs of the group, and weather. Although this meant routes were different to those advertised. Lunch was served on board the boat each day, therefore dinner was bought in the local villages. Bring your tea bags as access to T&C limited.

- Kay , 29/05/2019 21:10, Travelled in a Couple

Ceira, Sales Rep at Sail Croatia replied 2019-06-20:

Hi there and thank you for your review. We are pleased to hear that the boat crew were very informative and helpful. We understand that you had experienced some adverse weather conditions and we are glad that an alternative solution was offered and that the itinerary was amended slightly to cater to this. We don't include all meals, as we encourage you to try the local cuisine whilst you are out cycling during the day/in port for the evening as it's simply delicious. We will pass on your comments regarding T&C - thank you!

Southern island tour - The Tuna

Cycling was great : quality of the accommodation and food was very poor: company and staff were great fun

- Lesley, 28/05/2019 06:44, Travelled with Friend/s

Ceira, Sales Rep at Sail Croatia replied 2019-06-20:

Thank you for your review. We are pleased to hear you enjoyed the cycling aspect of the cruise and found the company and staff were great fun! We appreciate your comments on the accommodation and food, and this will be passed on to the appropriate departments. Thank you again!

Dinner on board

I suggest more freecycling, Hand out a map and give a time to be back on the boat. It was nice to have a guide, but really not necessary, the islands are small and not much chance of getting too lost. It would be different if the guide was giving tourist/historical information along the way, but that wasn't the case. Lunches would be better had in the villages or a picnic giving Time to explore the villages & countryside. Dinner would be better on the boat, giving time to get to know other passengers over a beer or 2 and would up the bar takings.! I suggest dedicating one smoking zone away from the meals area. (which we did manage to negotiate) but that should be automatic practice. We had an amazing Captain, Vedran, He could get that boat in and out of anywhere and was Always open to sharing information with us if we visited him. Lara did a great job with her briefings before rides. And Tamara, super pleasant, was faultless in the meals and bar area. All in all a fun week.

- Judy, 27/05/2019 13:58, Travelled with Friend/s

Ceira, Sales Rep at Sail Croatia replied 2019-06-20:

Hi there and thank you for your review. We are really please do to hear you found the captain amazing and informative and in regards to Lara and Tamara, we are happy to hear you were well informed prior to your cycle journey each day and well fed and served at the bar - we will pass your comments on to them. Map books are provided and given out at the beginning of the cruise, and we will be following this up for you. You are welcome if there are days where you would prefer to go off on your own and meet the rest of the group at a later stage, you would just need to make your Representative aware. On some days, dinner may be provided instead of lunch if this fits in better with the day’s itinerary – the guide will advise you of this during the week. We have dedicated smoking areas, towards the back of the boat and we are pleased that this was all sorted for you. We thank you for all your comments and are pleased you had a fun week!

Boat

larger cabin without bunkbeds Provide evening meals instead of lunch only

- Colin, 27/05/2019 05:37, Travelled with Friend/s

Ceira, Sales Rep at Sail Croatia replied 2019-06-20:

Hi there and thanks for your review. We hope you enjoyed your time on our cycle cruise. I can see that you booked a cabin on our Ensuite ship which is equipped with a mix of bunk and double beds. On some days, dinner may be provided instead of lunch if this fits in better with the day’s itinerary – the guide will always advise during the week. Thanks again!