Dear Sail Croatia Firstly I want to say Alex and I very much enjoyed the accommodation on the boat and we were very impressed with the helpful friendly staff. Generally we thought the holiday was good value. My only criticism was the quality of the lunches and the repetitive breakfast menu. Cordial substituted for orange juice wasn't appealing. On most days I couldn't eat the main meal. The food offered was poorly cooked. On one occasion the fish was undercooked and covered in a very thick sauce, inedible. The vegetables were often overcooked. The chicken breast was dry and tough.. The entrees and desserts were generally acceptable. Our group of 6 travellers discussed the food and we all agreed a barbecue or smorgasbord of fresh salads could be offered. I understand some guests enjoy a hearty 3 course lunch however I do think there is room for improvement with the food. I'm not sure whether its your budget or the skill of the cook, or both..
- Anonymous, 27/06/2019 06:17, Travelled in a Couple
Hi there, thank you for taking time to leave us a review. We are really pleased to hear that you liked the accommodation on board and that you were impressed with the on board staff. Thank you for your comments on the food. Our chef tries to cater to a wide range of tastes, however at times we understand this is not always possible. We will pass your comments onto the relevant team so we can improve in the future. Thank you.
Meals were not up to my expectations. There were no attempts by staff to help the travellers mingle and get to know each other at the beginning of the cruise. A wine and cheese on the first night would have been good.
- Anonymous, 29/05/2018 13:44, Travelled in a Couple
Thank you for your review. Customer satisfaction is important to us, and we’re sorry to hear that meals didn't meet your expectations. I have looked into all reviews provided for your departure and have found that rating and traveller satisfaction was very high for this week. Thank you for your recommendation in regards to wine and cheese being offered on the first night. We will be sure to pass your feedback to our team. We thank you again for submitting your review and we hope that you enjoyed your time in Croatia overall.