4.8 from 11812 reviews
Great option from BIG Cruise Ships

We were a group of friends (8) who joined Sail Croatia for the Dubrovnik to Split 7 day cruise. The cabins were comfortable, the bathroom more spacious than the normal cruise ship. With only 40 people onboard I was concerned that we would be in each others pockets. There is more than enough space onboard to ensure you can read a book quietly if you want. The staff on our cruise (Salve de Mere) were supurb, from the maid throufg to the Captain, we were all in excellent hands. I loved the fact that we docked in small ports each night so we could enjoy local restaurants and bars. Each morning we stopped for a swim...as it was late season a few of us decamped to the jaquizzi where we had pre lunch cocktails...great fun! Each afternoon we were given options of excursions we could take, from walking and exploring, to bike rides and wine tasting. I would probably give the Buggies a miss as you travel in convoy at about 20kms per hour...very boring and a waste of money..

- Simon, 23/10/2024 11:31, Travelled with Friend/s

Split

Wonderful ship and crew were very accommodating.

- Anonymous, 22/10/2024 08:27, Travelled with Friend/s

Great Tour!

nice group 50 to 80 years old friendly people. Great bike rides on beautiful island boat ok, no sailing - there are no sails. friendly and helpfull staff

- Susanne, 20/10/2024 15:19, Travelled with Friend/s

Wonderful Guides

Our guides Miranda and Tonia were the best! They were encouraging and helpful and knowledgeable! The boat was nice however I might mention a few things they could improve. Be more transparent about pricing of drinks. Choices of breakfast food could be better. Like more fruit and better toaster. Squeegee for showers to help with humidity in the rooms. Better WiFi in rooms. The ports were amazing and captain was great at parking the boat! I love Croatia and the people who live there are friendly and kind! We will be back!

- Demetria, 18/10/2024 10:01, Travelled with Friend/s

Good trip

The organization of the biking trip and the crew,

- Anonymous, 11/10/2024 08:33, Travelled with Friend/s

Sail Croatia week ending 10/06/13 on Olimp

The crew was fantastic. Very friendly and accommodating. We were kept informed on a daily meeting about changes and weather situations concerning our travels. V our guide was great, suggesting restaurants and other things about the Croatia people. I would choose to do this trip again. It was a vacation of a lifetime! Most people were not happy that coffee couldn't be have after 9:00 am.

- Rick, 10/10/2024 17:24, Travelled with Friend/s

Relaxing and Interesting Cruise

The "Tempera" cruise was interesting bc it stopped every day at a different island unlike other large cruise ships. The boat was small which allowed both the crew and the 36 passengers aboard to get to know each other. The food + its preparation were excellent. Above all, our guide, Ioana was so pleasant and knowledgeable, funny and accommodating. She got to know each one of her guests and always made sure we were happy with her options for us at each stop. Her briefings were engaging. Secondly, our meal server - M_____, was extremely kind and hard-working. Constructive criticism: In order to allow more sightseeing time, serve breakfast and DINNER instead of lunch. We felt a bit shortchanged by the current dining schedule. Overall, it was a lovely way to spend a vacation! Thank you to all for making us feel comfortable and safe!!

- Liz, 09/10/2024 21:13, Travelled with Friend/s

An amazing adventure!

Our tour hosts Ivan and Lucija were wonderful hard working guides. Thanks. Lucy and the rest of the kitchen staff were amazing. Thanks. The ship, crew and captain were amazing. Thanks. To be at a beautiful Croatian port, on the Adriatic sea in the morning and not allowed to have any type of coffee on the ship till 7:30 is a sad fact.

- Rob, 09/10/2024 16:36, Travelled with Friend/s

Rick Ball

Staff was great. Especially Klara and Pamela. We enjoyed the swim stops and island stops. The meals were so so too much fish for my liking. They’ve in our room didn’t work for 1/2 the week. The tours were great, Capains dinner/dance and wine tours as well I would include gratuity in the price and/or arrange for credit card payments for on board liquor purchases for some people I spoke to were surprised they needed so much euros at the end of the trip which may have an effect on gratuity’s We would highly recommend Sail Croatia to anyone that asks us

- Rick, 08/10/2024 13:54, Travelled with Friend/s

Ceira, Sales Rep at Sail Croatia replied 2024-10-17:

Hi Rick, thank you for your thoughtful review! We’re thrilled to hear you enjoyed the swim stops, island visits, excursions and Captain's Dinner, and we appreciate your compliments about Klara and Pamela. Our chefs always aim to provide a variety of exciting dishes, however we understand that tastes can differ. Your comments will be passed on to our culinary team. Regarding gratuities, we want to clarify that tipping is entirely optional and at our guests' discretion. While we provide guidance for those who inquire, there’s no pressure, and any amount is appreciated by our crew. Thank you for your recommendations, and we hope to welcome you aboard again soon!

Explore Croaia

The staff were great on this trip, especially Ioana our guide! Food. On the ship was very good and plentiful. The captain adjusted our itinerary for the weather. We had options to join group activities and dinners. Only wish we had more time off the boat. This cruise would be difficult for someone with mobility issues-especially in lower cabins and needing to cross between boats at ports. We had daily swim stops in am.

- Lynne, 07/10/2024 14:26, Travelled with Friend/s

Croatia September 2024

The other cyclists on board made this holiday so much fun. They were all so friendly and easy going. All with a sense of adventure and fun. Having never visited Croatia before I was blown away by its beauty. A truly amazing holiday. I will definitely be back.

- Anonymous, 07/10/2024 08:33, Travelled with Friend/s

Fantastic week aboard the Night Sky!

We spent a fantastic week with Sail Croatia exploring nearby islands. Night Sky was very clean and comfortable for our stay. Despite stormy weather, our Sail Croatia skipper ensured that we got the chance to visit as many destinations as possible and always provided information about where we were, as well as sailing advice. Hopefully we will be back!!

- Victoria, 07/10/2024 07:17, Travelled with Friend/s

Thanks

Small boat, great staff

- Helen , 07/10/2024 07:01, Travelled with Friend/s

Croatia

Beautiful scenery and history of Croatia!

- Cathy, 04/10/2024 15:35, Travelled with Friend/s

Highly recommend!

I enjoyed the sail/cycle cruise immensely and would do it again in a heartbeat if I had the opportunity. Our tour guides, Lola and Dora, were the very best we could have hoped for. They went above and beyond to make our time enjoyable, especially as we had to change the planned itinerary due to the weather. I can't speak highly enough of them, and the crew on our boat 'Columbia' from 14 to 21 September. Thank you!

- Caroline, 04/10/2024 11:26, Travelled with Friend/s

Great trip. Boat was fun - though not terribly comfortable.

Lots of great people on this trip including two great guides and the ships crew. The biking was challenging and fun though 32 people are rather a lot to organize. The boat was not as good as we hoped, but probably our fault as we thought we had gone premium plus rather than premium. Cabins were very small and the food was OK but not great.

- Peter, 02/10/2024 23:12, Travelled with Friend/s

Mrs. S

We enjoyed each town we visited. The ship was beautiful and clean and the staff was friendly and accommodating.

- Denise, 01/10/2024 10:39, Travelled with Friend/s

Split to Dubrovnik

Good communication before trip. Attentive staff during our trip. Nice hand off after our trip.

- Paul, 30/09/2024 14:35, Travelled with Friend/s

So close to being good

Firstly I would like to point out I have absolutely no issues with the staff whatsoever - they each deserve 5 stars as they were all so welcoming and helpful throughout the trip. Special mention for Marin, the best host we could have asked for arranged some great nights and made sure everyone was included. My main issue was that the week was poor value for money, the food was ok but I have to mention the BBQ night, 25 euro for what can only be described as a car crash. When I was offered it I was expecting a real bbq on the port but no - the meats (poor quality I’ll add) were grilled in the usual kitchen not on any sort of bbq - genuinely left me feeling ripped off. Drinks on the boat are extremely expensive for what they are, poor quality sprits other than real JD, and still charging full price. Excursions are overpriced we did the canyoning and it was not worth 75 euros at all. Any transfers to ports clubs or bars are always charged and EVERYTHING is cash only - disappointing.

- Anonymous, 30/09/2024 10:45, Travelled with Friend/s

Salve di Mare

Klara’s energy and enthusiasm was contagious. Every morning she had a spring in her step which set the tone for the entire cruise. She was very approachable and answered all questions and queries with a happy smile. The boat was clean and in good condition. Would have liked a little more time in port and less ‘swim’ time as the towns had a lot to experience. Would recommend Sail Croatia to my friends.

- Amanda, 30/09/2024 08:37, Travelled with Friend/s

Good

Travelled with a group of 12. Overall a great experience,. Although, we all felt rushed when riding , I can appreciate that when on a boat there are things we don’t know that may cause the riding time to be rushed, like having to deal with weather and docking times. These things should be taken in to consideration when choosing routes and times of riding. More time for sightseeing and swimming would have made my experience a lot better. The crew and guides did an amazing job. Would definitely refer friends to Sail Croatia.

- Debbie, 30/09/2024 07:30, Travelled with Friend/s

Other options

We did a Sail Croatia hike trip. Sail Croatia knew ahead of time some of the people were unable to hike but were interested in the islands we were visiting to see the towns and the history. I would have expected that the coordinators would have given suggestions for things to do and historical information. If you weren't hiking you received limited attention.

- Greggory, 26/09/2024 03:02, Travelled with Friend/s

Split to Dubrobnik

Had a great trip. Anthony and Matea were wonderful Captain and host.

- Anonymous, 25/09/2024 10:11, Travelled with Friend/s

Amazing Sail and Cycling Experience

As the weather was inclement to keep to the original itinerary, the crew and tour guides were awesome in adapting our itinerary and cycle routes. The places they ported were just as amazing and beautiful.

- Kylie , 23/09/2024 16:37, Travelled with Friend/s

Memorable week sailing, going on adventures and making new friends

I really enjoyed my week sailing with sail Croatia. I went mid-september so unfortunately we were hit with some rainy weather but we had some sunny days and made the most of it. I got along well with the other travelers and our group leader was nice and answered our questions when we had them. The cabins were small but this was to be expected on a sailing boat, we all got pretty close sharing the same space for a week. The included breakfast was good and the supplies on board were just enough to make basic food. I would recommend this company to friends looking to have a good time, make new friends and go on adventures.

- Gabrielle, 23/09/2024 16:30, Travelled with Friend/s

Crofty1

Best way to see Croatia by Boat and Bike. Biking tge islands on ebikes is the only way to go!!! Fantastic. Staff and Crew were awesome. Food was Great. Chef was awesome and full of exuberance. I only downgraded to 4 stars due to Cabin comfort. Need better air circulation and climate control for sleeping.

- John, 23/09/2024 10:06, Travelled with Friend/s

Express and unite the love of both people and nature

I was very happy with the tour. The crew was happy going and all operations were smooth, The guides were well qualified, engaged and expressed kindness towards the the guests every day of the tour. Indeed a very good experienced, the second time I go with Sail Croatia in the beautiful area. My suggestions are: 1) Slow down the bike tours, make more brief stops to enjoy the splendor of nature. 2) Make the diet more in accordance with environmental and dietary recommendation (less meat, more vegetables and fruits). Furthermore, take measures to reduce food wast. As a first step, measure the food waste on board and calculate how much it costs. 3) Express your concern for nature in the selections of all materials and operation; including detergents, sorting of waste, motor efficiency; even the use of sails when possible. 4) Improve considerably the quality of the coffee you serve. For many people a good cup of coffee makes even a rainy day bright and sunny.

- Tryggvi Felixson, 23/09/2024 08:47, Travelled with Friend/s

Split Sept 2024

Boat was pretty good, weather was rubbish, staff were very good but organisation needs some work! Lots of defects on the boat. Rain, thunder and lightning almost every day. The check in, shopping and hand over was utterly chaotic. Sail Croatia need to do a deal with the supermarket to take an order and deliver. There were hundreds of people, traffic chaos and no trolleys to be had.

- Nick Wilmshurst, 23/09/2024 06:45, Travelled with Friend/s

Really fun cruise

Dora was great, however, the recommended dinner - the one not included- was just *fair* and they over charged us and we were left to deal with paying. I feel like payment is something the cruise director should handle. It was chaotic and a bad way to end our evening. Also, I would have done more yoga, but it was usually just a little bit too early- I was on holiday, so I didn’t want to set an alarm. The only other suggestion: have more drinks for non-drinkers. Don’t run out of Coke Zero. I’m sure non-drinkers are not your normal clientele, but it would have been nice to be offered something else to drink when wine tastings were offered. The last dinner (the one that was included did a fantastic job of that. We felt seen, rather than ignored. Thanks so much. Overall I would recommend this yoga cruise.

- Nellie, 19/09/2024 13:02, Travelled with Friend/s

Cycle, Swim, Sightee Dalmatian Coast

This is a well organised & experienced company who deliver what they claim. We visited scenic port villages, ate well, did some cycling (not as much as we wanted due to inclement weather) and made new friends from around the world. The crew & guides worked really hard to meet the varied needs of the guests.

- Frank, 19/09/2024 05:23, Travelled with Friend/s

Great trip, even with bad weather

We loved the bicycle part of the trip and the beautiful stops at night. Some of our itinerary changed due to bad weather and port issues, but the crew and guides worked to make it a good experience, and it was.. However guests got seasick. My only problem was caused by jumping into the water from the top of the boat, and that was due to my poor judgment. Swimming in the sea was fun!

- Kay, 16/09/2024 04:38, Travelled with Friend/s

Really fun trip

We really enjoyed our trip on Almissa. Our cruise director did a good job informing us of the daily schedule and working with excursion providers to give us the best experience. We enjoyed the yoga sessions. There was a good variety of excursions for all activity levels. We enjoyed exploring the towns. A lot of history, shopping, food options and gelato! The ship was the perfect size. We had a fun group of passengers. The crew did a great job of keeping things clean and organized and the food was good too. We don’t have any complaints!

- Danae, 16/09/2024 00:42, Travelled with Friend/s

Great trip but

Fabulous trip great meeting people worldwide the islands we stopped at were amazing tour was well a organised food was ok drinks were very expensive on the boat I think a lot more drinks would be served if this was not so excessive also hidden costs should be told up front paying for national parks and also the city tax was a lot more expensive than hotels city tax ?why ? we paid 3 times more than normal city tax when i questioned this I was told this was for staff for lifting bikes on and off ? is that not part of the holiday fees? need to be up front to people with all these charges shame only thing that put dampner on an exciting holiday

- mario, 15/09/2024 18:42, Travelled with Friend/s

Holly, Sales Rep at Sail Croatia replied 2024-10-01:

Dear Mario, Thank you for your recent 4 star review. I'm pleased to see you had a fabulous time on-board your recent Cycle Cruise, and you appreciated the organisation of the tour. We do advise on our FAQS, and also your Online Account that there is a "A local payment of 40 Euros per person is payable onboard your Sail Croatia Cruise. This payment incorporates port fees and tourist taxes throughout the week and is subject to change." so that is not a surprise to guests when on-board the cruise. Thank you for your feedback on the food and drinks, this is appreciated and will be passed onto our Operations Team. We do appreciate you as a valued customer of ours and are glad the feedback raised in your review did not deter you from having a great time on board. We hope to welcome you again in the future!

Cycle and Sail

More info ahead of time about boarding place and process. Better communication about the agenda, activities etc. Maybe a "white board" with cycling distances, times, degree of difficulty, planned stops etc. Also, more info ahead for non cyclists and which stops we were having dinner on our own. Announcements were not made ahead of time and were difficult to hear with engines running. More time to explore port towns. Especially Brac....no time after the ride to see the port. Food and crew were fantastic. Trip was fantastic and the rides were great

- merci, 13/09/2024 10:25, Travelled with Friend/s

Great trip

The land, the people and many others things, and most importantly the tour guides, Míla and Maren 👌👌

- Anonymous, 11/09/2024 08:30, Travelled with Friend/s

Lovely trip

Landscape and surroundings were wonderful. Bicycle trips were very nice - I only regret having more time to take photos on the way. Staff on board were helpful and charming. And the best part:: getting to know and make friends with other international guests were fantastic!

- Anonymous, 10/09/2024 07:26, Travelled with Friend/s

Lillevik

A. Make aircondition in cabin to work. B. Reduce information from the Cycling guide. Too much Information for the next day. C. More time to swim during time on board from one port to another D. We all had electric bikes. The Cycling was shorter Than expected.

- Henning, 09/09/2024 13:46, Travelled with Friend/s

Marijana, Sales Rep at Sail Croatia replied 2024-10-01:

Dear Henning, Thank you for taking the time to share your feedback. We genuinely value all input, as it helps us improve and ensure that our trips meet the diverse expectations of our guests. We understand that you felt the cycling routes were shorter than expected and that there could have been more opportunities for swim stops. We aim to balance both activities in a way that suits the varying preferences of our guests, but we appreciate your thoughts and will certainly take them into consideration. Regarding the information provided by the cycle guide, it’s our goal to ensure that all guests have the context and details they need for a safe and enjoyable experience. However, we understand that preferences for information can vary, and we will review how we can provide a balance between giving useful details while not overwhelming our guests. Upon checking our internal reports, there were no reports of issues regarding the air-conditioning in your cabin. We have a rigorous process in place for any issues that arise onboard, which is outlined in your pre-departure information. Following this process ensures that no incident is left unreported and gives us the best chance to resolve this during the cruise for you. Your feedback is invaluable to us so we do thank you for taking the time to provide it. We hope to welcome you back on another adventure soon.

Almissa 7 night explorer cruise

Friendly crew and clean boat. Itinerary had more swim stops than expected which was frustrating at 2 places. We should have asked and paid for tender rides to explore the towns longer. Felt like a waste of time. Not enough time in Hvar or Kumiža - definitely could have spent a full day exploring those towns. Bath towels are very thin and there is NO space in your cabin for large suitcases. Our carry-ons just fit under the bed - no idea where larger bags would go. Plenty of fresh water for showers but you need bottled water for cleaning your teeth. No frills but great way to see the Dalmatian Coast and explore the islands.

- KimR , 09/09/2024 02:53, Travelled with Friend/s

Almost 5 stars...gorgeous week, great crew!

Our crew was fantastic and the places we stopped were stunning! We started in Split and the boat captain "Mickey" rolled out the map so we could weigh in on what stops we wanted to make/important things on our list (Blue Cave, Mljet National Park, etc.) and made some great recommendations as well. Each place we visited offered a new experience, great food, beautiful scenery, architecture, people and on and on! What's preventing a 5 star review management could easily fix! FIRST and foremost: towels and sheets. When one is experiencing a luxury yacht adventure, don't expect them to use the SAME towels and sheets for 7 days in a row without replenishing them! Gross! We don't need fresh sheets and towels daily but please turn them over mid way through the trip. When we had a cut (blood) and our towels become soiled, the crew said there were no spare towels and sheets on board. Small thing that would make a big difference! Otherwise it was a lovely experience! I'd go back!

- Rebecca , 04/09/2024 13:25, Travelled with Friend/s

Ms

Vedran Ovčar was fantastic. Our crew and itinerary. The ship and our weather were lovely. Can't say enough. We all had such a memorable, great time!

- Anonymous, 03/09/2024 14:55, Travelled with Friend/s

Fun trip

Loved the islands and the sea was amazing. Our trip, in August, made for really hot biking but great swimming. The tour ran like a clockwork schedule. The right mix of hard work and down time. Our bike guide could have been a bit more personable. Food was great bur so much was a bit overwhelming. Because boats were anchored together with other boats overnight loud passengers crossing in and out often disturbed our sleep late into the night. A sign for "Quiet hours after 10pm" would have been great. Our room was very comfortable but more hooks on the walls are needed. Our stewardesses, Paula and Olga and our tour coordinator Mila were great as were the whole crew.

- stacey, 03/09/2024 09:11, Travelled with Friend/s

Great time

The combination of riding to touring was great. Last couple of days would have been nice to have some more cycling but I recognize this is dictated by the size of the island.

- Ian, 02/09/2024 12:17, Travelled with Friend/s

Beautiful

It was a lovely trip through the Dalmatian Islands, the cycling was challenging yet worthy, but I do think the bar prices on the boat could have been more competitive. We found ourselves preferring to be gathered in a bar or restaurant when we’d have rathered stay on board and have a drink on the top deck, etc. the dining room was often stiflingly hot, the AC may have been a good idea on some of the particularly hot days. The crew and staff were great, very efficient, and overall this was the best way to see this gorgeous country. Thank you!!

- Karen, 02/09/2024 04:37, Travelled with Friend/s

Afroditi

The crew was amazing. From Andre our server to Matek and Christiana the sailors, everyone was friendly, helpful and competent. The cabins were small and cramped. Not much storage space. But we were only in our cabins to sleep or shower. Katarina and Mila were excellent cycling guides. Meals were substantial- no need to ever go hungry! It would be great if there was some decent coffee at breakfast. The coffee was terrible! The cycling was made easier with the e-assist bikes. One suggestions is to divide the cycling groups. Those on e bikes and those on standard bikes. Those on e bikes were always waiting for the standard cyclists to catch up. It felt like we were constantly interrupting our ride.

- Anonymous, 30/08/2024 21:03, Travelled with Friend/s

Poor execution

At the end of our trip we were told that they had to hire two extra boats as they had over booked on yacht’s. The boat we were provided with did not have glass doors at the entrance which meant that the aircon did not stay indoors where as in the other non hired boats the air would be trapped in. This meant that it was very hot at night which was very annoying as we had paid extra for the aircon. It was also tricky having the skipper sleep in the lounge room as we couldn’t use that space later for group activities where light was required. Upstairs, there was no light on the deck table on our boat unlike the other boats, so it made playing card games with the group tricky and harder to bond with the others in the group. As soon as we entered the boat there was this smell of sewerage that did not leave the boat the entire trip to the point that the skipper had to buy spray to cover the smell.

- Sarah, 28/08/2024 18:41, Travelled with Friend/s

Holly, Sales Rep at Sail Croatia replied 2024-09-05:

Dear Sarah, Thank you for sharing your feedback on your recent Flotilla Tour with us. We’d like to confirm that the yachts used during your tour had been in operation throughout the season and were not added at the last minute. It is quite common in Croatia and across the sailing industry for skippers to sleep in the salon area on these types of yacht tours. We also appreciate your suggestions regarding the air conditioning and the need for additional lighting in the cockpit area. Your feedback is invaluable as we continually seek to improve our guests' experience. Thank you once again, and we hope to welcome you aboard for another memorable trip in the future. Kind regards,

Great Experience

I thoroughly enjoyed my experience with sail Croatia. I enjoyed being on the boat and exploring all the amazing destinations. The swim stops each day were a massive highlight being able to jump straight in to the beautiful ocean waters. The team were very welcoming and accommodating, especially Branko! If we needed something he was on top of helping out in whatever way he could. I feel that the sheets should be changed half way through the trip and that the bathrooms need more of a deeper clean. The breakfast buffet was great and the food served each day for lunch included a variety of cultural dishes and more and although I don’t eat sea food, there were many that I enjoyed thoroughly. There were many excursions offered which I did, however for the price some were average. Overall I enjoyed myself and the trip was a trip of a lifetime meeting so many amazing people!

- Katelin, 27/08/2024 15:15, Travelled with Friend/s

The BEST week!!

This trip was seriously one of the best experiences ever! We had an amazing crew, a great group of people and we visited some of the most beautiful places! Our ship was so much nicer and more spacious than we expected, the beds were comfortable and the air conditioning was amazing on those hot days! The swim stops were so beautiful and refreshing and exploring the islands and towns made for a perfect balance of a relaxing and activity filled trip! Dino and the rest of our crew were amazing, they worked so hard to make sure we had the best experience and nothing was ever too much trouble for them. Dino was fantastic, he was so friendly and welcoming and it felt as though he genuinely cared about us, taking our concerns seriously and taking care of any issues that came up.

- Emma, 23/08/2024 14:47, Travelled with Friend/s

Sail 2024

Had the most insane trip onboard the Pacific. Couldn’t ask for more with our tour guide Dino. He was so helpful and went out of his way to assist us in anything we needed. Even when some of the clubs were closed due to local happenings Dino sourced down the next best places to go and helped make the night the greatest it could be 😌😌

- Lucy, 23/08/2024 14:31, Travelled with Friend/s

Columbo

Matilda was amazing! The desserts weren’t the nicest and breakfast should have been a bit later but the rest of the crew were great too!

- Lauren, 21/08/2024 05:43, Travelled with Friend/s

Sail week

There’s wasn’t as many activities as I though there would be. The food wasn’t great and there was no food to snack on aka chips. I feel like since the towels weren’t drying they probably needed to be changed more often. My towel was wet all the time when showering. Sanja was great, crew were all fabulous. Sanja was well informative on each island and was very honest in which activity was better to do which was great.

- Olivia, 20/08/2024 16:34, Travelled with Friend/s

Marijana, Sales Rep at Sail Croatia replied 2024-08-30:

Dear Olivia, Thank you for your review and for sharing your feedback about your recent Sail Croatia Navigator cruise experience. We genuinely appreciate you taking the time to provide us with your thoughts, as it helps us to continually improve our services. We are pleased to hear that you found our representative, Sanja, to be informative and that both she and the crew made your trip enjoyable. We take great pride in our team and it's wonderful to know they contributed positively to your experience. We regret to hear that some aspects of your cruise did not meet your expectations. We appreciate your suggestions regarding the availability of more activities and snacks, as well as the quality of food onboard. Your feedback is invaluable to us, and we will review these areas to see how we can enhance the guest experience in the future. Our crew is always happy to assist with any requests to ensure your comfort, and we encourage guests to reach out to our onboard representative for any needs they may have so if you needed some fresh towels, all you needed to do is ask. Your feedback is crucial for us to improve, and we hope to have the opportunity to welcome you back on another Sail Croatia. Thank you once again for your comments, and for choosing Sail Croatia.