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4.9 from 2673 reviews
So close to being good

Firstly I would like to point out I have absolutely no issues with the staff whatsoever - they each deserve 5 stars as they were all so welcoming and helpful throughout the trip. Special mention for Marin, the best host we could have asked for arranged some great nights and made sure everyone was included. My main issue was that the week was poor value for money, the food was ok but I have to mention the BBQ night, 25 euro for what can only be described as a car crash. When I was offered it I was expecting a real bbq on the port but no - the meats (poor quality I’ll add) were grilled in the usual kitchen not on any sort of bbq - genuinely left me feeling ripped off. Drinks on the boat are extremely expensive for what they are, poor quality sprits other than real JD, and still charging full price. Excursions are overpriced we did the canyoning and it was not worth 75 euros at all. Any transfers to ports clubs or bars are always charged and EVERYTHING is cash only - disappointing.

- Anonymous, 30/09/2024 10:45, Travelled with Friend/s

Would not recommend this to anyone

The bedrooms for 3 people are just not big enough. The other people on the boat ruined my experience and expectations. Only good thing to come out of this trip was the bartender who was amazing

- Nathan , 26/08/2024 02:40, Travelled with Friend/s

Marijana, Sales Rep at Sail Croatia replied 2024-09-05:

Dear Nathan, thank you for taking the time to provide us with your review and feedback regarding your recent Sail Croatia Navigator cruise. It is wonderful to hear that your bartender was amazing and he was the highlight of the trip for you! We will be sure to let him know. We clearly advise our travellers when booking a Triple bed cabin that these are the same size as twin share hence why we offer 10% discount when a Triple bed cabin is booked. Thank you again for your feedback.

The BEST week!!

This trip was seriously one of the best experiences ever! We had an amazing crew, a great group of people and we visited some of the most beautiful places! Our ship was so much nicer and more spacious than we expected, the beds were comfortable and the air conditioning was amazing on those hot days! The swim stops were so beautiful and refreshing and exploring the islands and towns made for a perfect balance of a relaxing and activity filled trip! Dino and the rest of our crew were amazing, they worked so hard to make sure we had the best experience and nothing was ever too much trouble for them. Dino was fantastic, he was so friendly and welcoming and it felt as though he genuinely cared about us, taking our concerns seriously and taking care of any issues that came up.

- Emma, 23/08/2024 14:47, Travelled with Friend/s

Sail 2024

Had the most insane trip onboard the Pacific. Couldn’t ask for more with our tour guide Dino. He was so helpful and went out of his way to assist us in anything we needed. Even when some of the clubs were closed due to local happenings Dino sourced down the next best places to go and helped make the night the greatest it could be 😌😌

- Lucy, 23/08/2024 14:31, Travelled with Friend/s

Needs improvement

The tour guide needs to be more involved with the people on the boat. I understand that they might have been doing this for weeks already but the guide is the person who drives the moral on the ship, if they don’t want to get involved and leave it up to the group to make our own experience that is poor. Lucky the group of people I went on with was amazing and that alone is what made my trip. Certain experiences were cancelled months before we went on the boat and had no prior warning to these cancelations which for me were the only reasons why I signed up for sail Croatia. If Sail Croatia had known about the issues on Hvaar and Markaska then months before the boat had set sail an email should have been sent out to people and offered refunds for trips. It borderlines on a scam that people were sold an idea that was never going to be delivered.

- Alexander , 23/08/2024 11:11, Travelled with Friend/s

Dizare, Sales Rep at Sail Croatia replied 2024-08-30:

Dear Alexander, thank you for taking the time to provide your feedback on your recent Navigator Cruise. We appreciate hearing about your experience, and we are always striving to improve our services. We welcome your comments regarding our representative, so thank you for this. Please note that bars and nightclubs are not part of our cruise inclusions and are beyond our control. However, your feedback is valuable to us as we continually look to enhance the overall guest experience. We hope to have the pleasure of welcoming you on board again in the future!

Columbo

Matilda was amazing! The desserts weren’t the nicest and breakfast should have been a bit later but the rest of the crew were great too!

- Lauren, 21/08/2024 05:43, Travelled with Friend/s

Sail week

There’s wasn’t as many activities as I though there would be. The food wasn’t great and there was no food to snack on aka chips. I feel like since the towels weren’t drying they probably needed to be changed more often. My towel was wet all the time when showering. Sanja was great, crew were all fabulous. Sanja was well informative on each island and was very honest in which activity was better to do which was great.

- Olivia, 20/08/2024 16:34, Travelled with Friend/s

Marijana, Sales Rep at Sail Croatia replied 2024-08-30:

Dear Olivia, Thank you for your review and for sharing your feedback about your recent Sail Croatia Navigator cruise experience. We genuinely appreciate you taking the time to provide us with your thoughts, as it helps us to continually improve our services. We are pleased to hear that you found our representative, Sanja, to be informative and that both she and the crew made your trip enjoyable. We take great pride in our team and it's wonderful to know they contributed positively to your experience. We regret to hear that some aspects of your cruise did not meet your expectations. We appreciate your suggestions regarding the availability of more activities and snacks, as well as the quality of food onboard. Your feedback is invaluable to us, and we will review these areas to see how we can enhance the guest experience in the future. Our crew is always happy to assist with any requests to ensure your comfort, and we encourage guests to reach out to our onboard representative for any needs they may have so if you needed some fresh towels, all you needed to do is ask. Your feedback is crucial for us to improve, and we hope to have the opportunity to welcome you back on another Sail Croatia. Thank you once again for your comments, and for choosing Sail Croatia.

Boat should be retired

Our boat was a huge let down, we were told when we booked that we would be on a boat with more people than we actually had, we were also shown photos of a boat that was MUCH nicer than the one we were put on. We had no deck chairs/loungers on the top of ours so there wasn’t a space to fully relax an unwind. Almost zero shade on top as well so the only place to lay and relax was in bed which was uncomfortable as well. One shower for 24 people (plus crew), and you had to hold the shower head as it had nothing to mount to. The bed wasn’t big enough for me to lay in so every night while sleeping I had to scrunch my body up, it was also extremely hot below deck while trying to sleep this made it more difficult to get a good nights sleep. Overall it was a let down, if I were to do it again I would want to go on a boat that should actually be in operation, unlike the mala Kate which is what we were on. If it weren’t for the great people I was with then it wouldn’t recommend it to anyone.

- Tom, 19/08/2024 07:31, Travelled with Friend/s

Dizare, Sales Rep at Sail Croatia replied 2024-08-30:

Dear Tom, Thank you for your review. We are pleased to hear you met some great people on your cruise and we hope you enjoyed Croatia as a whole. We're sorry to hear that your experience did not meet your expectations. The ship you booked is part of our Standard category, which is our most budget-friendly option. For guests seeking more comfort and amenities, we offer higher-category ships at different price points. We strive to provide clear information on our website, including photos and details for each ship category. We appreciate your comments, thank you.

a fun and eventful trip

I definately think our guide Toni made us having the best time ever, he was really good at making the group become one and making sure that we were all having a great time. I find it admiring to see how quick we was at always answering our texts and questions whether it was late at night or during the day and he always made sure everone was safe and good especially during the party nights. He was a real and honest guide who made sure that our money was spent right and we didn't waste anything, giving us good recommendations of what to do see and eat and what not to do. I wanna thank him and sail croatia for a fantastic week!!

- Natalie Summer, 16/08/2024 12:35, Travelled with Friend/s

Great fun

Honestly the vibe throughout the whole trip was great. We had a fantastic group leader named Clara who offered heaps of activities and the entire trip was just so fun

- Lucy , 07/08/2024 15:47, Travelled with Friend/s

Tour guide

Andro made the trip worth it all ! He is a legend

- Tayla , 09/07/2024 20:38, Travelled with Friend/s

Such a fun experience!!

I had such an amazing time meeting so many new people and travelling to the different beautiful cities of Croatia, definitely a memorable travelling experience!

- Anonymous, 09/07/2024 11:50, Travelled with Friend/s

Overall Good Experience!

Dino was a great host and the crew were amazing! Wish we spent more time in the water and breakfast wasn’t so early, but it was balance or rest and party. I also wish we got more history about Croatia when we got to the different ports.

- Mia, 05/07/2024 10:54, Travelled with Friend/s

Not enough time to explore the islands

I would’ve liked more opportunity on land to explore the islands, especially when we were docked at a port that was not in the town. Or the opportunity to get a water taxi in to explore i.e. Stari Grad.

- Anonymous, 05/07/2024 01:00, Travelled with Friend/s

Marijana, Sales Rep at Sail Croatia replied 2024-07-15:

Thank you for taking the time to review your recent Sail Croatia Navigator cruise. We truly appreciate your feedback and are delighted to hear that you enjoyed your experience with us. We understand that having more opportunities to explore the beautiful islands is important to you. Our team is always striving to enhance our itineraries, ensuring that our guests have ample time to discover the unique charm and beauty of each destination. We value your input and hope to welcome you back on board soon. Your insights help us to create unforgettable experiences for all our guests. Thank you once again for your valuable feedback.

Croatian Perfection

A great way to visit the highlights of Croatia! Beautiful towns, wonderful company, overall a fantastic week! Activities available were good, included food amazing (cheers Johnny) and Marin was a great guide! Definitely recommended!

- Anonymous, 28/06/2024 16:10, Travelled with Friend/s

Good time with friends partying in Croatia

- Anonymous, 28/06/2024 12:43, Travelled with Friend/s

Impossible not to love sailing the Adriatic Sea, if you’re willing to spend the money.

Overall we thoroughly enjoyed ourselves sailing through the open water and swimming in the most beautiful spots. The boat was charming and the cabins (and en-suite) were clean and spacious enough. We went on numerous excursions (top 3 - canyoning, wine tasting and bike ride) but thought most were overpriced (€20-80) and could have gotten cheaper local deals. Additionally, there were a number of unexpected and unavoidable transfers, taxis/buses to pay for (€6-10 each). Meals on board were tasty, except if you were vegetarian (don’t expect any variety). The crew was polite, yet did not engage with us. The owner, Marjan warmly welcomed us on his ship, made the best pina-coladas & was a sniper at beer pong. Our rep Luiis was the friendliest and funniest guide who made sure we enjoyed ourselves every step of the way. He excels at relating to people and trying to meet guest expectations. Would sail with Marijan and Luiis again, but not convinced of the benefit of the Sail Croatia brand.

- Michaela, 19/06/2024 17:04, Travelled with Friend/s

Ceira, Sales Rep at Sail Croatia replied 2024-06-20:

Hi Michael,a, thank you for your detailed feedback and for sharing your positive experiences on our trip. We're delighted that you enjoyed sailing around the Adriatic, swimming, the excursions, and the hospitality of Marjan and Luiis. Our Navigator cruises are aimed at those aged 18-39 years, so there will be travellers onboard within this age range. We aim to ensure a good mix on all our ships, athough it depends on who has booked any given date, taking into consideration solo travellers, genders, groups, and couples. Details about excursions are found on our website and the inclusions and further information are provided in our pre-departure materials. Our Sales Team is always available to answer any questions you may have to help with budgeting purposes. We thank you for your comments and we hope that you were able to enjoy your time overall.

Poor communication from company

I had friends who previously did sail Croatia and told me about all these amazing parties and events . When I got on board and asked my host about these she informed me that the Cave Party in Makasaka wasn’t open and wouldn’t be happening (this was one of the reasons I booked with this company) there was no communication from the company prior to our trip to inform us of this. Even though they knew it wasn’t open as it was start of season. There also was no theme night on board the ship which we were under the impression there would be since it is quite commonly posted on social media amongst participants. We didn’t know anything that was happening until the day of which was stressful and made taking money out become a daily task. I do not like the fact that everything had to be in cash and there was all these extra hidden charges on excursions that were not explained before we left! Overall pretty disappointed in the sail Croatia company. Enjoyed my time but wasn’t as much fun.

- Chloe, 13/06/2024 08:15, Travelled with Friend/s

Ceira, Sales Rep at Sail Croatia replied 2024-06-20:

Hi Chloe, Thank you for taking the time to share your feedback and we appreciate your 5-star rating for the Rep, Boat in General, Meals served and Crew. We are pleased to hear you enjoyed your time on the cruise. We are disheartened to hear of your disappointment regarding the Cave Party and theme night. As the themed parties are through external providers, we do not have control over their operating times or schedules as these can change at any time. We understand that dealing with daily cash requirements can be frustrating, and we will strive to provide clear communication and transparency in these areas by highlighting additional costs on our website and in our pre-departure information.Your feedback is valuable to us, and we will use it to enhance our services and ensure a better experience for future travelers. We appreciate your understanding and are glad to hear that you still enjoyed your time despite any issues experienced.

Sail week

Boat was a bit ordinary and not what’s in the photos and videos. Food was okay. Advertised that dinner isn’t included so assumed find something ourselves however it was organised every night which felt like we had strict time lines and did not have much freedom to explore. The dinners organised were overpriced and average. I don’t want to be eating Japanese on my first night in Croatia. I want traditional food and seafood!!! The night clubs we were taken too were small and pretty average and some overpriced!! 11€ for one drink is stupid. I also was charged wrong prices for my drinks on board, I ended up having to pay 30€ extra for drinks when I was just charged wrong. Ceili was amazing though! Best rep we could’ve asked for and she made the week so special! Have made friends for life

- Anonymous, 10/06/2024 06:36, Travelled with Friend/s

Dizare, Sales Rep at Sail Croatia replied 2024-06-13:

Thank you for taking the time to provide us with your detailed feedback! We are thrilled to hear about your positive experience with Ceili. It’s wonderful to know she made your week special and helped you form lasting friendships. Regarding the dinners, we would like to clarify that while these meals are optional, we understand that many guests prefer to dine together, which is why we organise group dinners. In regards to drinks prices, you are welcome to request a daily bar tab receipt by checking with a staff member. They will happily provide this information and address any concerns you may have. We appreciate your feedback and are committed to making improvements based on your comments. Thank you for sharing your thoughts with us, and we hope to have the opportunity to provide you with a more enjoyable experience in the future.

Sail Croatia

Great group of people and some awesome experiences. Not all of them were running as it wasn't peak season and we weren't notified about this until the day of. In a whole it was a good time but communication could have been improved

- Victoria, 04/06/2024 09:12, Travelled with Friend/s

The most incredible and memorable week!

We were on the "Big Blue" ship, and to start with the only negative, the ship was smaller then we anticipated. The Navigator Cruise has 2 or 3 ships you can be put on depending on the price you pay. I would describe the accommodation has a hostel on a boat. However, this did not stop us all from having the best week, I would actually say it helped! Everyone was always together having chats, listening to music on the top deck, jumping from the top deck and making a memorable week for us. Lastly the crew and tour rep were all incredible!!! Highly Recommended 🥳

- Christina , 03/06/2024 10:46, Travelled with Friend/s

Sail

Our guide Anita did an amazing job and displayed a lot of care and made sure that everyone was comfortable and were having a good time. Anton and his crew were extremely welcoming towards us. The itinerary was well thought out and locations were unreal.

- Hamish, 02/06/2024 08:57, Travelled with Friend/s

Great trip

Loanna had great organisation and listened to the group as a whole Repeated important information multiple times individually and as a group to make sure we all knew what was happening She was very funny

- Anonymous, 03/10/2023 08:34, Travelled with Friend/s

Marija Magdalena

The crew was helpful and friendly! The food was really good, overall an amazing experience

- Ryan, 14/09/2023 12:54, Travelled with Friend/s

Loved it!

Sail Croatia was amazing! Trip of a lifetime! I do recommend! Although it was very expensive, the day activities and offered meals on board are very over priced. Although it all is a lot of fun and over all I would do it again!

- Gemma, 12/09/2023 20:04, Travelled with Friend/s

Could’ve been a better trip

Different crew, more organisation, better food and to actually go to the planned destinations. Not be lied to by the captain and made to pay for the bbq when told there is no restaurants and then when we arrive at the destination there were a lot of restaurants. Drink prices are too high as well. Cleaner rooms and the air cons need to be cleaned out

- Lachlan, 11/09/2023 08:08, Travelled with Friend/s

Cayley, Sales Rep at Sail Croatia replied 2023-09-13:

Hi Lachlan, thank you for taking the time to review your cruise with us this season. Feedback is important to us, so I will be sure to pass on the comments you have raised, thank you for this. I understand it can be frustrating when there are changes to an itinerary, however this is at the Captain's discretion and usually due to safety reasons, which is our number one priority. Thank you for joining us.

Good experience

Had a good time on sail and enjoyed my time sailing through Croatia. Had a great group on board and an amazing sail crew on the boat. However, we got unlucky with wind and rain while sailing which limited swimming and excursions. Also got unlucky with a tour guide who showed little interest in making it a good time on the boat. He had no sense of fun and poor organisation and communication of daily activities. In my time travelling through Europe being on several short and long tours, he was the most disappointing tour guide I’ve ever had. Overall, I was very thankful to have a great group of other travellers on board who were keen to have fun and make best of an average situation.

- Courtney , 06/09/2023 11:01, Travelled with Friend/s

Ceira, Sales Rep at Sail Croatia replied 2023-09-08:

Hi Courtney, thank you for taking the time to share your experience with us. We are pleased to know you enjoyed your time in Croatia with your fellow travellers and amazing crew. The safety and well-being of our customers is important to us, and we understand that weather-related itinerary changes are made at times, which can result in limited swimming time - we do hope you were able to enjoy some of the amazing local beaches during the week. We are disheartened to read your comments regarding your Rep as we pride ourselves on having the best local and experienced Reps that provide helpful information and recommendations to enhance your journey, and we are pleased your rep was rated 4.4 out of 5 stars for your week. We thank you for all your comments and we hope that you will consider giving us another opportunity to provide you with a more enjoyable cruise experience in the future.

Navigator Cruise

Loved all the locations and met heaps of friends. Food and chef was great! However crew themselves weren’t the most enthusiastic about the trip particularly our guide/organiser. But you get out what you put in. Overall had a great time!

- Emily, 29/08/2023 13:38, Travelled with Friend/s

Great Experience!

The people Some of the crew were amazing and the captain was very accomodating. We wanted to do more swimming

- Shelby , 29/08/2023 11:32, Travelled with Friend/s

We love Ana

Ana was amazing, she looked after us and gave us the best tips to make our trip easy and memorable.

- Rikki, 28/08/2023 09:18, Travelled with Friend/s

Rowdy crowd

Had a great, rowdy group which made the week really good and entertaining! So much fun and great memories made! The crew was so lovely, food was yummy! We had 4 deck chairs between the 34 of us and 1 floaty. There were also no spare towels when they blew away while hung up. Those were the only downsides. But overall the girls and I had fun.

- Leanna, 25/08/2023 05:02, Travelled with Friend/s

Excellent week but room for improvement

Had a great week on Sail on the boat Afrodita! Great way to see beautiful parts of Croatia and meet people from all walks of life. The crew and tour manager were all excellent. The bar tab method could be improved significantly and at least one room clean should be provided during this period. Would definitely recommend but some room for improvement.

- Nouzar, 24/08/2023 12:44, Travelled with Friend/s

Week to Remember

Sail Croatia was one of the best weeks of my life. We had an amazing group that was all super welcoming and ready for anything. Barb was an exceptional guide that was always smiling and willing to have a laugh with us. The crew on board worked so hard and did not stop cleaning up after us and making sure our drinks were full. Only down side is I didn’t realise how expensive the week would be. Bar tabs, excursions and tips and the end. The week itself is already not cheap and then there was a whole lot of cots that really added up. However, that is just small part. You can make money back but the experience was well worth every penny!

- Anonymous, 22/08/2023 10:52, Travelled with Friend/s

A great week you won’t regret!

We were travelling with 7 friends on a boat of 30. The crew and staff were wonderful and the itinerary was amazing. If you plan on spending a relaxing 7 days this Sail isn’t for you, it’s a more of a 7 day bender with no let up. Our fellow sail mates were great fun and people on other boats also made the trip one to remember. However, the rooms and bathrooms were tiny, the free breakfast is irrelevant as no one is ever awake for it and the lunches were what I would describe as a 3rd world counties school camp. I would definitely recommend trying a KJU while you’re in Croatia!

- Ben, 21/08/2023 16:53, Travelled with Friend/s

Sail

Enjoyable experience with friends. Crew and staff were great!

- Josh, 21/08/2023 16:48, Travelled with Friend/s

Dubrovnik to Split - Navigator

- Lachlan, 16/08/2023 10:14, Travelled with Friend/s

A lot of room for improvement

Whilst Croatia is absolutely beautiful, prepare yourself for the low quality of the boat and the extremely tiny confines of your room. Our shower, if you could call it that, didn’t even have a holder on the wall, you had to hold it yourself like a tap and shower on top of the toilet. The smell in the bathroom was horrific and with three people crammed in a room hardly fit for one person, it was certainly an experience. The tour leader and crew however were absolutely lovely and made the experience more bareable. If you’re not into budget travelling, sail Croatia is not for you.

- Keiran, 14/08/2023 13:10, Travelled with Friend/s

Ceira, Sales Rep at Sail Croatia replied 2023-08-14:

Thank you for your review. We appreciate your kind words about the tour leader and crew, and we're glad they were able to enhance your journey. We are disheartened to hear of your disappointment with the accommodation. It's important to us that our guests have a comfortable stay. We would like to mention that our Ensuite cabins are of a similar size to the Standard cabins, and our website provides images that depict the layout of the bathrooms, including the shower over the sink. We regret that you didn't have an optimal experience, but we encourage guests to notify us of any issues during their cruise, as our team is always ready to address concerns promptly. Our resolution process aims to ensure guest satisfaction, and had we been informed during your cruise, we would have taken immediate steps to find a suitable solution. Thank you for all your comments and thank you for travelling with us this season.

Great trip

- Sarah, 14/08/2023 11:24, Travelled with Friend/s

The people make this trip worth it, not the company itself

Im just curious where my $1700AUD actually went. I understand maintenance, docking, wages etc of the ship is probably more than I anticipate. But the rooms were tiny, no space for luggage. Food was atrocious, i didnt bother eating it half the time. It would Not have Been Hard to offer a shower towel, or spare linen. I slept in my own sweat, salt and dirt for 7 days. We also had to pay for all transfers (water taxi, buses etc) even when I saw they were affiliated with Sail Croatia. Don’t get me wrong, I had an amazing week that I will never forget - but it’s the other customers on the boat that have made the trip memorable, not the company Sail Croatia itself. If all 30 people on that boat paid $1700AUD, that is over $50,000 AUD, which you are making every week. And for what? We still had to tip all the staff on the boat After as well because they rely on Tips. Like I said, the people on this trip made it worth it, not the company. Thanks for a fun week, lots to be improved on though

- Erica, 07/08/2023 09:51, Travelled with Friend/s

Cayley, Sales Rep at Sail Croatia replied 2023-08-07:

Hi Erica, thank you for taking the time to review your cruise with us this summer. It is wonderful to read you had an amazing week on board and made some friends for life! I am quite disappointed to see some points did not live up to your expectations. Inclusions and any additional costs can be found on the Navigator cruise page, your pre-departure information and the FAQs section on the website to allow guests to budget ahead of time. You joined us on board a Standard ship which is our most budget-friendly option for a Navigator cruise and it is the cheapest price in the market. Our Standard ships offer shared bathroom facilities, so showering towels are not provided. We have our 'ship types' displayed via our website so guests can view images and details about each ship category. This gives in-depth information of the amenities to ensure that our advertising accurately represents the accommodations provided. Our higher category ships such as the Premier and VIP Navigator ships provide more space onboard, ensuite bathrooms and AC, so we highly recommend checking this prior to booking your cabin to avoid disappointment. Thank you again for joining is in Croatia Erica and we would love to welcome you on board again soon.

Not what we paid for

Firstly we were one guy one girl FRIENDS only travelling and we booked two single beds. A week before going on the cruise we were told that there were to many solo travellers on the boat so we had to share a double bed. If we knew this could happen before booking then we wouldn't of chosen this cruise. When we got onthe boat we found out that there was only one solo traveller out of the 36 of us..A group of 8 girls all had separate beds and said if they were asked to share then they would of been more than happy too. It made the trip not so pleasant sleeping next to someone of the opposite sex that you are not in a relationship with. Secondly our host/guide or whatever you call him was useless. He was unapproachable, unfriendly, not helpful, grumpy alot of the time and wouldn't cater to everyone. Would say comments like "I'm the guide, you do it my way" All and all I didn't enjoy this and wouldnt recommend it

- Jess, 01/08/2023 07:29, Travelled with Friend/s

Cayley, Sales Rep at Sail Croatia replied 2023-08-02:

Hi Jess, thank you for taking the time to review your cruise with us this season. We are sad to read this as we receive such high rated feedback from other travellers for your cruise and ship throughout the season, so this is a shame. It is not possible to pre-book twin or double bedding on the Navigator cruise type Jess, so I can confirm you did not book for two single beds, I'm afraid. Our ships can be twin, bunk, or double bed cabins as stated in the FAQS, and also on the Premier Ship page. Feedback is very important to us and I will be sure to pass your comments on to the relevant teams. Thank you for joining us this season in Croatia.

Navigator Pacific

Our guide Dino made this experience unforgettable. Amazing dude with great knowledge

- Logan, 28/07/2023 00:37, Travelled with Friend/s

Underwhelming experience

The toilet was broken on lower deck which meant we had to constantly walk upstairs. This was inconvenient and not what we were promised for what we paid. We also paid for air conditioning which often turned off, meaning we woke up extremely hot. We wouldn’t have bought it if we had known it would randomly stop working. We didn’t have access to any tissues/toilet paper downstairs which was also frustrating as we had nothing to wipe things up with. When we arrived home from clubs we had been taken to the water was always empty which meant we had to ask other boats for water. When I called our representative he said all the deck crew were asleep and to buy it. This was completely unacceptable as we were meant to be supplied water. On our last night we didn’t get a family dinner or barbecue or cocktail which was on our itinerary. Often weren’t told about happy hour on the boat. It was not worth the amount money we paid.

- Ruby, 24/07/2023 14:39, Travelled with Friend/s

Cayley, Sales Rep at Sail Croatia replied 2023-07-26:

Hi Ruby, thank you for taking the time to write your review and provide us with your feedback. It is a shame to read you were unhappy with certain aspects of your cruise, especially as I can see we received a lot of positive feedback from guests during your cruise and for this ship and throughout the season in general. We do understand it is very hot in Croatia during the summer, especially when you joined up which can make it difficult to sleep. We have our 'ship types' displayed via our website so guests can view images and details about each ship category. This gives in-depth information of the amenities to ensure that our advertising accurately represents the accommodations provided. We highly recommend checking this prior to booking your cabin to avoid disappointment. You booked and were accommodated on one of our Standard ships where cabins are with shared facilities and don't have air conditioning as advertised. I would recommend booking next time accommodation onboard a Premier ship where cabins have private ensuite facilities and air conditioning as advertised. As feedback is very important to us, I will be sure to pass your comments onto the relevant teams. Thank you for joining us.

Slightly disappointed

Same bedding and towels for the entire week. Horrible smell in bathrooms. Tasks appeared to be too difficult for crew members, e.g my friend reached out to staff after collision with a sea urchin and they bluntly suggested to pee on it. They should’ve looked at it, tried to assist, help make a doctors appointment, discuss possible options. Rafting excursion was cancelled, no one was advised. Staff expected a tip despite average service and when being tipped there was no appreciation demonstrated, no ‘thank you’, but a careful eye was watching the amount tipped. Our boat leader didn’t make an effort to hype everyone up, it resulted in a mellow experience unlike what was advertised and expected when travelling with the navigator cruise. The itinerary suggests that there should be a group dinner followed by cocktails on our final night, but after money was collected earlier in the day, all staff were unreachable. No one organised a group dinner and our group felt disassembled.

- Anonymous, 24/07/2023 09:11, Travelled with Friend/s

Marijana, Sales Rep at Sail Croatia replied 2023-07-26:

Thank you for taking the time to write your review and provide us with your feedback. It is a shame to read you were unhappy with certain aspects of your cruise, especially as I can see we received a lot of positive feedback from guests during your cruise and for your ship throughout the season in general. We have a rigorous process in place for handling any issues that may arise whilst you are on the sail, which is included in the Pre-departure information emailed to you before the tour. It can be found under ‘Resolving Problems Onboard’. As you have provided your review anonymously I am unable to check if you have raised any of the issues mentioned in your review with your representative onboard. I have however checked with our Operations Manager and no issue has been raised with him on your departure which is an action required if you are unhappy with the actions of your representative and their service. We do thank you for your feedback and thank you for joining us.

Sail Croatia Review

Our boat waiter, Marijan Skocibusic was an absolute legend! He kept the vibes up for the boat the entire week and it wouldn't have been the week it was without him. Sail's number one employee, THANK YOU MARIJAN!

- Anonymous, 23/07/2023 17:44, Travelled with Friend/s

Sail Croatia week

The people and staff on boat made my experience one of the best weeks of my life the activity’s were so much fun and the islands and towns we went into were beautiful even the group dinners were amazing but the only let down was the rooms on boat I’m not sure if all rooms were like that but to even class it as a room was ridiculous me and my sister could barely walk into our room before hitting the bunk beds, the so called “on suite” we paid extra for was a shower head over the toilet, it was so gross, the pipe works in the bathroom smelt so bad we tried to create airflow by opening the door but then the aircon we paid 50 euro for would turn off as soon as the door opened we had no space to open our suit cases let alone go climb onto the top bunk. After talking to people on board learning what we paid for a room like that I’m so disappointed. this is sail Croatias fault for false advertising you show the big white boat with so much space but that’s not what we got

- Jade, 17/07/2023 07:46, Travelled with Friend/s

Ceira, Sales Rep at Sail Croatia replied 2023-07-19:

Thank you for sharing your feedback about your recent cruise experience. We appreciate your positive comments about the activities, destinations, and group dinners. It's also great to see from your feedback rating that your overall experience was 5-stars and that you would also recommend us to others. However, we are disheartened to read of your disappointment caused by the room you were assigned. We have our 'ship types' displayed via our website so guests can view images and details about each ship category. This gives indepth information on the amenities to ensure that our advertising accurately represents the accommodations provided. Your feedback is important to us so thank you for all your input.

best week!!

had the most amazing week on sail however tour manager was extremely disorganised and rude - fortunately i had a great group on my boat however i would not recommend the tour manager i had

- Matilda, 14/07/2023 04:17, Travelled with Friend/s

Marijana, Sales Rep at Sail Croatia replied 2023-07-14:

Thank you for your 4 star review! We are so pleased to hear you had the most amazing week! We appreciate your constructive feedback regarding our representative. We have in place a robust system for training, monitoring, evaluating performance, and providing mentorship to our representatives, aiming to maintain the highest industry standards. Please rest assured your feedback has been passed on to our Operations Manager who will provide further training as applicable. We thank you again and hope to see you with us again sometime soon!

AMAZING WILL BE BACK AGAIN

Not only did we have the most amazing group of people who are now lifelong friends we had the most amazing crew on board. Ante our captain made us all feel very safe and comfortable. Gloria was a darling and always made sure we were fed and happy. Faruk was very knowledgeable and recommended some great activities for all of us within our budgets. Marin and Kula were so lovely and kind and always did Thier best to accommodate our needs. Boshco is an amazing chef and I have been missing his cooking since i left the boat. Will be bringing my friends who missed out back again next year and we will hopefully be onboard Vosicia again. Thank you all for such an amazing week. Xxxx

- Bella, 10/07/2023 11:37, Travelled with Friend/s

Was not as advertised

Quite a few things. The boat was disappointing. It looked nothing like the pictures and when we met people from another navigator boat who paid the same price we found out their boat was as advertised where as ours was not. Our boat was the oldest and was falling apart, the day that it rained, water was leaking through lights. Very concerning. Drinks were more expensive than advertised We also missed out on half of the excursions due to unscheduled changes in the itinerary and missed staying at two locations. We were only made aware this would happen because of weather but this was not the case here. The changes were very sudden and not well communicated and as a result we missed half of the excursions. Quite disappointing. We also found that on some excursions we were charged more than if you booked directly with the company. When we are already paying so much it was very disappointing to find out. The swimming, food and Croatia was beautiful, just unfortunate about the rest.

- Aysha, 05/07/2023 14:28, Travelled with Friend/s

Ceira, Sales Rep at Sail Croatia replied 2023-07-07:

Hi Aysha, Thank you for your review. I'm pleased to hear you enjoyed the swimming, food and Croatia as a whole. Upon checking the feedback you submitted, we are pleased to know you would recommend us! However, we are disheartened to hear of your disappointment with some aspects. The boat you were on is advertised on our website and is in the main video for Standard ships. Furthermore, we follow strict Health and Safety procedures and each ship is inspected by the Registry of Shipping and certified each year before the start of the season. Upon checking our internal reports, I couldn't find anything relating to leaks - had we been made aware, this would have been resolved immediately. The drinks prices are estimated only, and up to date prices are available onboard. Our internal reports confirm that all guests were made aware of the slight itinerary change, and the boat had visited all destinations outlined on the itinerary, however Mljet was replaced with Korcula due to port restrictions. Like most travel operators, we include our markup in the overall package to provide a convenient and seamless experience for our guests. We hope that these issues didn't detract from your overall enjoyment.

Sail Croatia EOS

Had such a good time, the crew were amazing and very friendly

- Anonymous, 28/06/2023 07:16, Travelled with Friend/s

Felt Ripped off

The bar service needs changing, I was charged for drinks that I know I didnt not consume. There were extra soft drinks and cocktails on my bill that I simply never ordered. The bar staff refused to returnn my passport unless I paid the bill, and could not explain these extra drinks which totalled to an extra 100 euro than what I actually ordered. Dissapointing way to end a fun week.

- Benjamin, 26/06/2023 10:31, Travelled with Friend/s

Marijana, Sales Rep at Sail Croatia replied 2023-06-27:

Hi Benjamin, Thank you for taking the time to write your review. It is fantastic to hear you had a fun week onboard! Regarding transparency, we strive to ensure accurate and transparent billing for all our guests. You are welcome to ask for a daily tally of your bar tab to be able to keep track of what was consumed during the cruise. It is easy to lose track of these as the week goes on so it is always good to check daily. We do appreciate your feedback and any suggestions are always welcome as we are always looking to make improvements. Please rest assured your feedback has been passed on to the relevant departments. Thank you again and we do hope to see you with us again!