My partner and I had a great week on Sail Croatia thanks to Lauren, Mateo and the other crew members. The weather was average but Lauren went above and beyond to maintain morale and organise alternative activities. The crew were very easy-going and friendly and we enjoyed learning about Croatia from them. Our only suggestion is to Sail Croatia directly - we think the itinerary could be improved. The Sail Croatia website states the white water rafting is available on the Split to Dubrovnik tour (which was not the case). We also would have appreciated more time exploring the towns as opposed to spending hours at swim spots.
- Maya, 24/09/2024 10:22, Travelled in a Couple
This trip was seriously one of the best experiences ever! We had an amazing crew, a great group of people and we visited some of the most beautiful places! Our ship was so much nicer and more spacious than we expected, the beds were comfortable and the air conditioning was amazing on those hot days! The swim stops were so beautiful and refreshing and exploring the islands and towns made for a perfect balance of a relaxing and activity filled trip! Dino and the rest of our crew were amazing, they worked so hard to make sure we had the best experience and nothing was ever too much trouble for them. Dino was fantastic, he was so friendly and welcoming and it felt as though he genuinely cared about us, taking our concerns seriously and taking care of any issues that came up.
- Emma, 23/08/2024 14:47, Travelled with Friend/s
Had the most insane trip onboard the Pacific. Couldn’t ask for more with our tour guide Dino. He was so helpful and went out of his way to assist us in anything we needed. Even when some of the clubs were closed due to local happenings Dino sourced down the next best places to go and helped make the night the greatest it could be 😌😌
- Lucy, 23/08/2024 14:31, Travelled with Friend/s
The people - other travellers and the crew - are the highlight of this trip. Recommend for those who want to experience Croatia with new friends 😎
- Isabelle, 23/08/2024 13:31, Travelled in a Couple
Matilda was amazing! The desserts weren’t the nicest and breakfast should have been a bit later but the rest of the crew were great too!
- Lauren, 21/08/2024 05:43, Travelled with Friend/s
There’s wasn’t as many activities as I though there would be. The food wasn’t great and there was no food to snack on aka chips. I feel like since the towels weren’t drying they probably needed to be changed more often. My towel was wet all the time when showering. Sanja was great, crew were all fabulous. Sanja was well informative on each island and was very honest in which activity was better to do which was great.
- Olivia, 20/08/2024 16:34, Travelled with Friend/s
Dear Olivia, Thank you for your review and for sharing your feedback about your recent Sail Croatia Navigator cruise experience. We genuinely appreciate you taking the time to provide us with your thoughts, as it helps us to continually improve our services. We are pleased to hear that you found our representative, Sanja, to be informative and that both she and the crew made your trip enjoyable. We take great pride in our team and it's wonderful to know they contributed positively to your experience. We regret to hear that some aspects of your cruise did not meet your expectations. We appreciate your suggestions regarding the availability of more activities and snacks, as well as the quality of food onboard. Your feedback is invaluable to us, and we will review these areas to see how we can enhance the guest experience in the future. Our crew is always happy to assist with any requests to ensure your comfort, and we encourage guests to reach out to our onboard representative for any needs they may have so if you needed some fresh towels, all you needed to do is ask. Your feedback is crucial for us to improve, and we hope to have the opportunity to welcome you back on another Sail Croatia. Thank you once again for your comments, and for choosing Sail Croatia.
I definately think our guide Toni made us having the best time ever, he was really good at making the group become one and making sure that we were all having a great time. I find it admiring to see how quick we was at always answering our texts and questions whether it was late at night or during the day and he always made sure everone was safe and good especially during the party nights. He was a real and honest guide who made sure that our money was spent right and we didn't waste anything, giving us good recommendations of what to do see and eat and what not to do. I wanna thank him and sail croatia for a fantastic week!!
- Natalie Summer, 16/08/2024 12:35, Travelled with Friend/s
Marin was the best tour guide, he was so knowledgeable and very honest with his opinions. He would go out of his way to help you with anything you needed and made things run as smooth as possible. A great way to see the sights of Croatia!
- Hanna, 10/08/2024 11:38, Travelled in a Couple
Honestly the vibe throughout the whole trip was great. We had a fantastic group leader named Clara who offered heaps of activities and the entire trip was just so fun
- Lucy , 07/08/2024 15:47, Travelled with Friend/s
I was told a couple weeks before our sail that unfortunately I was being put in a double bed with another male. I sent several emails back and forth and their response was always “it’s in the FAQs” and they couldn’t help me so bad luck. When I arrived to the ship I found out there was serval couples staying in 2 x single beds so the issue could have been resolved if they actually wanted to. Also they allowed a group of 20 friends/couples to book the ship (40 on the ship) (also a group of 7 so 13 people were strangers) It ruined everyone’s trip because they weren’t there to make New friends they were there to party with old ones and they had the monopoly on every thing in terms of dinners and that. It really ruined the vibe because everyone felt on the outside because they would take over the ship and leave the rest out, we made our own fun but would be nice. Very disappointing overall, the crew and rep were 5 starts but management side before the ship has sailed in the downfall.
- Daniel, 26/07/2024 07:54, Travelled with Friend/s
Thank you for your feedback, Daniel. We are pleased to hear the crew and rep were 5 stars however, we are are sorry to hear that your overall experience did not meet your expectations. As per our email correspondence, our FAQs and ship pages outline that bed configurations on our Navigator cruises can include double beds, and bedding configurations are not guaranteed at the time of booking. We understand how this situation might be disappointing, however, we aim to make this transparent via our website to avoid any disappointment and to set expectations. We also offered alternative cruise dates with waived cancellation fees to accommodate your preferences, but these options were not taken up. All the couples were in double bedded cabins. Regarding the group bookings, we strive to balance the needs of all guests, and we regret that this impacted your enjoyment. We are pleased that the overall customer feedback rating for your week onboard was 4.62/5 stars. Your feedback is important to us, and this is appreciated.
Lola our host & the crew were awesome and made us feel very welcome. Lola was very informative and helpful in a range of situations. The rooms were clean and tidy and the daily breakfast and lunch meals were delicious and kept us filled up for big days. The swim stops were beautiful. We had a great time on board the Mali Ante!
- Anonymous, 15/07/2024 12:13, Travelled in a Couple
The crew on board couldn’t have been any better they were honestly the nicest hardest workers you will meet always smiling and helping out in any way they could. The food was 5/5 amazing as well at the itinerary of the week with stops and swim spots. Only feedback would be the variety of drinks at the bar were not as advertised on the website and didn’t have the variety to suit some people we were with.
- Brayden , 12/07/2024 06:35, Travelled in a Couple
Andro made the trip worth it all ! He is a legend
- Tayla , 09/07/2024 20:38, Travelled with Friend/s
I had such an amazing time meeting so many new people and travelling to the different beautiful cities of Croatia, definitely a memorable travelling experience!
- Anonymous, 09/07/2024 11:50, Travelled with Friend/s
Dino was a great host and the crew were amazing! Wish we spent more time in the water and breakfast wasn’t so early, but it was balance or rest and party. I also wish we got more history about Croatia when we got to the different ports.
- Mia, 05/07/2024 10:54, Travelled with Friend/s
Sail Croatia was good. To make it better I would suggest more effort is put into the socialising of everyone on board e.g group drinking games, getting to know people etc. guided by the host. Also more time at each destination would be good! Not sooo long at swimming spots. Our host Clara did a good job for her first ever Sail!
- Annebelle , 03/07/2024 10:10, Travelled in a Couple
A great way to visit the highlights of Croatia! Beautiful towns, wonderful company, overall a fantastic week! Activities available were good, included food amazing (cheers Johnny) and Marin was a great guide! Definitely recommended!
- Anonymous, 28/06/2024 16:10, Travelled with Friend/s
- Anonymous, 28/06/2024 12:43, Travelled with Friend/s
You don’t have enough characters to accurately describe my disappointment. My partner has a deadly allergy to peanuts and this was not taken seriously by the crew or comply. Was served a meal with peanuts in it and after only a small bite had an immediate reaction. Upon medicating herself other guest sort her out to ask her if her if she had eaten the meal since they could taste and see peanut chunks. The chef lied and said no nuts only to confirm to myself and another guest that the stuff that was in peanut was in the meal but he “only put a little bit in” so thought it would be okay. After being informed my partner could have died then changed his story again to say there was no nuts. This company did not follow any precautions to make sure the safety of my girlfriend’s life and then has gone on to say she is at fault and can not blame them since she didn’t need the hospital. We had an ED nurse on board and multiple epipens so we were able to assess and monitor the situation ourselfs
- CJ, 21/06/2024 05:14, Travelled in a Couple
Hi CJ, Thank you for taking the time to leave us a review. We cater to many dietary requests on our cruises, and I can confirm that the crew onboard your ship were aware of your partner's nut allergy. While we take every precaution to reduce the likelihood of cross-contamination, due to the nature of the small kitchens onboard our ships, we cannot guarantee a completely nut-free environment. As outlined in our terms and conditions, all special requests must be advised in writing at the time of booking. We received your request the day before departure. Although we strive to pass on any reasonable requests to the relevant supplier, we cannot guarantee that every request will be met unless specifically confirmed. It is essential to obtain written confirmation that a special request will be complied with, especially where it is crucial for your safety. We have been in contact with the appropriate parties, including the Operations Team, Captain, Crew, and the Onboard Representative. We can confirm that peanuts are not a standard ingredient in burritos. Additionally, there were no nuts intentionally added to the meal. While we strive to ensure the safety of our guests, it is standard practice that individuals with severe nut allergies carry their medication with them. We appreciate that your partner had the necessary precautions in place and are relieved to hear there was no allergic reaction. Given that there was no allergic reaction, we regret that we cannot offer a refund for something that could have happened. We appreciate you raising this matter and providing us with feedback, as it is only through feedback like yours that we can continue to improve our services.
Boat was a bit ordinary and not what’s in the photos and videos. Food was okay. Advertised that dinner isn’t included so assumed find something ourselves however it was organised every night which felt like we had strict time lines and did not have much freedom to explore. The dinners organised were overpriced and average. I don’t want to be eating Japanese on my first night in Croatia. I want traditional food and seafood!!! The night clubs we were taken too were small and pretty average and some overpriced!! 11€ for one drink is stupid. I also was charged wrong prices for my drinks on board, I ended up having to pay 30€ extra for drinks when I was just charged wrong. Ceili was amazing though! Best rep we could’ve asked for and she made the week so special! Have made friends for life
- Anonymous, 10/06/2024 06:36, Travelled with Friend/s
Thank you for taking the time to provide us with your detailed feedback! We are thrilled to hear about your positive experience with Ceili. It’s wonderful to know she made your week special and helped you form lasting friendships. Regarding the dinners, we would like to clarify that while these meals are optional, we understand that many guests prefer to dine together, which is why we organise group dinners. In regards to drinks prices, you are welcome to request a daily bar tab receipt by checking with a staff member. They will happily provide this information and address any concerns you may have. We appreciate your feedback and are committed to making improvements based on your comments. Thank you for sharing your thoughts with us, and we hope to have the opportunity to provide you with a more enjoyable experience in the future.
We were on the "Big Blue" ship, and to start with the only negative, the ship was smaller then we anticipated. The Navigator Cruise has 2 or 3 ships you can be put on depending on the price you pay. I would describe the accommodation has a hostel on a boat. However, this did not stop us all from having the best week, I would actually say it helped! Everyone was always together having chats, listening to music on the top deck, jumping from the top deck and making a memorable week for us. Lastly the crew and tour rep were all incredible!!! Highly Recommended 🥳
- Christina , 03/06/2024 10:46, Travelled with Friend/s
Our guide Anita did an amazing job and displayed a lot of care and made sure that everyone was comfortable and were having a good time. Anton and his crew were extremely welcoming towards us. The itinerary was well thought out and locations were unreal.
- Hamish, 02/06/2024 08:57, Travelled with Friend/s
Loanna had great organisation and listened to the group as a whole Repeated important information multiple times individually and as a group to make sure we all knew what was happening She was very funny
- Anonymous, 03/10/2023 08:34, Travelled with Friend/s
I was with Katarina on Zaramaris, Kat was incredible and made the whole trip incredible. Overall had a great time but some of the meals could have been better and felt some facilities were lacking, but this may have been due to being end of season.
- Melanie, 22/09/2023 19:28, Travelled in a Couple
The crew was helpful and friendly! The food was really good, overall an amazing experience
- Ryan, 14/09/2023 12:54, Travelled with Friend/s
Sail Croatia was amazing! Trip of a lifetime! I do recommend! Although it was very expensive, the day activities and offered meals on board are very over priced. Although it all is a lot of fun and over all I would do it again!
- Gemma, 12/09/2023 20:04, Travelled with Friend/s
Loved all the locations and met heaps of friends. Food and chef was great! However crew themselves weren’t the most enthusiastic about the trip particularly our guide/organiser. But you get out what you put in. Overall had a great time!
- Emily, 29/08/2023 13:38, Travelled with Friend/s
The people Some of the crew were amazing and the captain was very accomodating. We wanted to do more swimming
- Shelby , 29/08/2023 11:32, Travelled with Friend/s
Ana was amazing, she looked after us and gave us the best tips to make our trip easy and memorable.
- Rikki, 28/08/2023 09:18, Travelled with Friend/s
Had a great, rowdy group which made the week really good and entertaining! So much fun and great memories made! The crew was so lovely, food was yummy! We had 4 deck chairs between the 34 of us and 1 floaty. There were also no spare towels when they blew away while hung up. Those were the only downsides. But overall the girls and I had fun.
- Leanna, 25/08/2023 05:02, Travelled with Friend/s
Had a great week on Sail on the boat Afrodita! Great way to see beautiful parts of Croatia and meet people from all walks of life. The crew and tour manager were all excellent. The bar tab method could be improved significantly and at least one room clean should be provided during this period. Would definitely recommend but some room for improvement.
- Nouzar, 24/08/2023 12:44, Travelled with Friend/s
Sail Croatia was one of the best weeks of my life. We had an amazing group that was all super welcoming and ready for anything. Barb was an exceptional guide that was always smiling and willing to have a laugh with us. The crew on board worked so hard and did not stop cleaning up after us and making sure our drinks were full. Only down side is I didn’t realise how expensive the week would be. Bar tabs, excursions and tips and the end. The week itself is already not cheap and then there was a whole lot of cots that really added up. However, that is just small part. You can make money back but the experience was well worth every penny!
- Anonymous, 22/08/2023 10:52, Travelled with Friend/s
We were travelling with 7 friends on a boat of 30. The crew and staff were wonderful and the itinerary was amazing. If you plan on spending a relaxing 7 days this Sail isn’t for you, it’s a more of a 7 day bender with no let up. Our fellow sail mates were great fun and people on other boats also made the trip one to remember. However, the rooms and bathrooms were tiny, the free breakfast is irrelevant as no one is ever awake for it and the lunches were what I would describe as a 3rd world counties school camp. I would definitely recommend trying a KJU while you’re in Croatia!
- Ben, 21/08/2023 16:53, Travelled with Friend/s
Enjoyable experience with friends. Crew and staff were great!
- Josh, 21/08/2023 16:48, Travelled with Friend/s
- Lachlan, 16/08/2023 10:14, Travelled with Friend/s
- Sarah, 14/08/2023 11:24, Travelled with Friend/s
Overall had such a fun week with an amazing bunch of people! Ioana our sail leader was incredible and went above and beyond for everyone, she made the trip unforgettable. Loved the boat and swim stops. Due to weather conditions we had a few schedule changes which should have been made up for! But overall was a bucket list trip I’ll never forget!
- Josie , 01/08/2023 08:59, Travelled in a Couple
Our guide Dino made this experience unforgettable. Amazing dude with great knowledge
- Logan, 28/07/2023 00:37, Travelled with Friend/s
I feel it is very misleading, you pay a lot of money and don’t even get aircon or a toilet or shower in your room. The food was very average and all the extra cost reallt add up. Sail was one of the things I was most excited for but I was so disappointed with it. The bed situation was disgusting, try sleeping in 38 degree weather without aircon!
- Olivia, 25/07/2023 01:57, Travelled with Friend/s
Hi Olivia, thank you for taking the time to write your review and provide us with your feedback. We are disheartened to read of your disappointment with the accommodation provided onboard. We have our 'ship types' displayed via our website so guests can view images and details about each ship category. This gives indepth information of the amenities to ensure that our advertising accurately represents the accommodations provided. We highly recommend checking this prior to booking your cabin to avoid disappointment. You booked and were accommodated on one of our Standard ships where cabins are with shared facilities and don't have air conditioning as advertised. I would recommend booking next time accommodation onboard a Premier ship where cabins have private ensuite facilities and air conditioning as advertised. Thank you again for your feedback and we do hope to see you with us at another opportunity on one of our Premier ships.
Our boat waiter, Marijan Skocibusic was an absolute legend! He kept the vibes up for the boat the entire week and it wouldn't have been the week it was without him. Sail's number one employee, THANK YOU MARIJAN!
- Anonymous, 23/07/2023 17:44, Travelled with Friend/s
had the most amazing week on sail however tour manager was extremely disorganised and rude - fortunately i had a great group on my boat however i would not recommend the tour manager i had
- Matilda, 14/07/2023 04:17, Travelled with Friend/s
Thank you for your 4 star review! We are so pleased to hear you had the most amazing week! We appreciate your constructive feedback regarding our representative. We have in place a robust system for training, monitoring, evaluating performance, and providing mentorship to our representatives, aiming to maintain the highest industry standards. Please rest assured your feedback has been passed on to our Operations Manager who will provide further training as applicable. We thank you again and hope to see you with us again sometime soon!
Not only did we have the most amazing group of people who are now lifelong friends we had the most amazing crew on board. Ante our captain made us all feel very safe and comfortable. Gloria was a darling and always made sure we were fed and happy. Faruk was very knowledgeable and recommended some great activities for all of us within our budgets. Marin and Kula were so lovely and kind and always did Thier best to accommodate our needs. Boshco is an amazing chef and I have been missing his cooking since i left the boat. Will be bringing my friends who missed out back again next year and we will hopefully be onboard Vosicia again. Thank you all for such an amazing week. Xxxx
- Bella, 10/07/2023 11:37, Travelled with Friend/s
Had such a good time, the crew were amazing and very friendly
- Anonymous, 28/06/2023 07:16, Travelled with Friend/s
The people! We weren’t so lucky with the weather with a few rainy days, but the company made up for it. Everyone on our ship were so inviting and fun to hang out with, have definitely made some friends for life. The crew were also amazing! Romeo in particular deserves a raise!! He made this trip the best it could be!
- Anonymous, 20/06/2023 10:20, Travelled with Friend/s
Great if you want to party all week. Not ideal for a good night sleep. Toma our leader was great. Knew alot about the areas and organised everything well .
- Josh, 19/06/2023 15:24, Travelled in a Couple
We really enjoyed our time on board Kapetan Jure with sail rep Beatrix and the awesome crew! Although weather didn’t permit us to see everywhere we still had a great time exploring Croatia ! Special thanks to deck hand Mikola for fixing my suitcase and saving the day- really went above and beyond !
- Alex, 19/06/2023 10:46, Travelled with Friend/s
Had an awesome time, our boat crew and tour rep were incredible! They took really good care of us and helped us navigate the terrible weather we had for the first 4 days of Sail. Would honestly do it again it was so much fun, the group we had was amazing. I just wouldn't do it in May so the weather would be better. We could only do 3 out of 12 of our optional activities because of weather and a lot of bars/clubs were closed still. Our crew definately made sure to look out for us though and make sure our time was still fun #ClubCorridor
- Ethan, 25/05/2023 14:50, Travelled with Friend/s
The whole trip was fantastic but I would like to really highlight Aoife. She was the best person we could have had to be in charge of our boat. She was always involved and gave the best tips about all of the places we stopped. Could not recommend her enough!!!
- Anonymous, 21/09/2022 11:03, Travelled with Friend/s
Hi there, thank you for your review of your Navigator cruise with us this season on board Marija Magdalena. It's great to see you had a fantastic trip with us exploring Croatia and thank you so much for your kind words on Aoife, we will be sure to pass your comments onto the Team! Thank you so much.
Poor customer service from day one. Food was uneatable, bar closed during happy hour, staff unapproachable, asked multiple times for toilet paper and clean towels, staff complaints of fatigue, poor engagement to everyone
- Amy, 15/09/2022 12:10, Travelled with Friend/s
Thank you for your review - we are sorry to hear that you were unimpressed by the customer service provided. We pride ourselves on providing guests with as much information as possible, to ensure they are ready for their cruise with us. Information is emailed to guests, can also be found on your Online Account and we have information on our website. Toilet paper and clean towels can be provided upon request - we are disappointed to hear that you had to request this multiple times and we will be speaking with our Operations Team regarding this. We hope you enjoyed your time in Croatia as a whole and the issues didn't detract from your overall enjoyment. Thank you
The sail itself was amazing, not only were the crew and our host Mia so welcoming and attentive, there was plenty to see! The food on board pleasantly surprised me and we had a swim stop each day. The extra activities are loads of fun however some of them do overlap so you have to choose which one you prefer. If you are looking for more of a party boat definitely book in the peak season as I booked late august and we had a few chillers but that didn’t stop us from having a ball. Overall a great week, thanks again!
- Tayla, 05/09/2022 07:30, Travelled with Friend/s