Loved the week on the ship. Met some great people. Mostly from Australia, UK and USA. Particularly enjoyed the swim stops. Great food too. Be aware though that the ship docks late afternoon in each location so some of the advertised shore excursions will not happen. We found this disappointing and would recommend Sail Croatia only promote those excursions that have a realistic chance of going ahead.
- Rhys, 09/10/2024 09:12, Travelled in a Couple
This was a spectacular sailing experience. Our captain sailed the boat to wonderful swim spots and our cruise director Klara was charming, fun, and very energetic with interesting information of each Croatian Island we visited. The bar and food servers did a prompt, friendly, and outstanding job! And the cooks(Chefs)presented beautiful and delicious dishes! This experience was amazing. The only thing I would recommend is that we get an earlier email on what to bring and that it was a CASH only for your drinks and tips at the end of trip. A lot of people travel ahead of the sailing trip and don’t check on their emails. That info would have been better to know if it had been received at least 4 weeks before actual cruise date.
- Nancy, 02/10/2024 03:18, Travelled in a Couple
What a beautiful country to explore. The boat and the crew was excellent. Massive thank you to our wonderful tour guide Klara, her knowledge and laughter all week was amazing…..she needs a pay raise 😂👍.
- Adrian, 30/09/2024 08:36, Travelled in a Couple
The mix of people (staff and passengers) was great.
- Alan, 16/09/2024 17:50, Travelled in a Couple
Cheap! Great value and really like close to shore docking. Excellent staff, very friendly, helpful with suggestions, and knowledgeable. Rough edges: Broken stuff, no food choice at lunch.
- RL, 16/09/2024 05:56, Travelled in a Couple
Though awesome, a few notes…. -the ac in our room never cooled properly -noting or discussing that though breakfast & lunch are included it’s not forced to participate when we had docked at port early. we loved the lunches, but felt like if we didn’t attend, we would miss out on information -the crew and ivanna were very kind hosts
- Heather, 26/08/2024 15:12, Travelled in a Couple
Cabin larger than I expected. Food better than I expected. Really outstanding Staff were always friendly and helpful. Branko the barman is an asset to your company. I would secure him on a contract if I was you.
- Tim, 05/08/2024 09:30, Travelled in a Couple
We loved cruising the islands. Met all expectations. Each one with it's own uniqueness. However the highlight for us was the tour manager Marija. So organised, available, informative and went above and beyond to provide for any request. Thank you Marija, you are an asset to Sail Croatia.
- Maria & Tony, 02/08/2024 08:18, Travelled in a Couple
We had a fantastic time cruising from Dubrovnik to Split. The boat was ideal, meals fantastic, very attentive and helpful staff and best of all were the swimming stops each day. Being a swimmer, I've never swum is such magnificent blue water, that was the highlight for me!
- Anonymous, 29/07/2024 05:58, Travelled in a Couple
The crew, host, food and stunning locations we visited made our holiday absolutely fantastic! Klara was so accommodating and helpful that she really took all the thinking and organising out of each day for us. Thanks so much!
- Glenn, 22/07/2024 16:37, Travelled in a Couple
We had a wonderful week on the Katarina from Dubrovnik to Split. The crew were amazing, nothing was too much trouble, the boat was immaculate and Visko our tour manager was very approachable and helpful. Our only negative would be the inability to pay using card for some of the excursions and in particular the bar tab. It would have been nice to know in advance. We would definitely recommend travelling with Sail Croatia, you won’t regret it!!!
- Julie, 27/06/2024 19:05, Travelled in a Couple
The stunning coastline and scenery provided the backdrop for a very pleasant and relaxing cruise amongst the islands between Split and Dubrovnik. The crew were excellent and looked after us very well. Food quality was excellent. Fellow passengers became friends and added to the convivial atmosphere. The only negative we experienced was excessive noise at the berths in two of the ports where we were unfortunately berthed beside boats with raucous Americans who stayed up way beyond the general curfew. Some noise is always a risk and indeed, this was flagged. However when it comes from another boat it’s profoundly irritating and detracts from the cruising experience. We would recommend Sail Croatia products, with the advisory about noise.
- Anonymous, 27/06/2024 18:31, Travelled in a Couple
Hi there, Thank you for taking the time to share your experience with us on the Explorer Cruise aboard Tempera. We are thrilled to hear that you loved the coastline and scenery – our destinations are carefully selected to showcase the most beautiful and unique views, and it's wonderful to know they left a lasting impression on you. We are also delighted that our crew made you feel well looked after. Their dedication to providing exceptional service is something we take great pride in, and your kind words will surely motivate them even further. It's fantastic to hear that you enjoyed the quality of our food and made good friends with your fellow passengers. I'm sorry to hear about the noise disturbance from guests on nearby ships. We understand how this could affect your overall experience, and we sincerely apologize for any inconvenience it may have caused. Port Authorities manage curfews in each port, and unfortunately we are unable to control the behaviour on-bard other ships. Thank you once again for your valuable feedback. We hope to welcome you back on board the Tempera for another memorable journey soon. Warm regards,
The people on board, Klara our on board tour director & the Island stops. Croatia is a fantastic destination & the islands are the icing on the cake. Easiest way to see them is an island hoping small boat cruise. Different destination each day with a swim stop in the beautiful Adriatic along the way.
- Anonymous, 21/06/2024 00:57, Travelled in a Couple
The ship was clean, spacious and well laid out. Good facilities and very comfortable way to travel. The staff were a mixed bag, some you would rate as a 5 for hospitality and some a 1, inconsistent. Host (Vicko) was good, he engaged with all the groups based on each style that suited (i.e. more or less engaged). The chef was good (as was the bfast) but nothing else worked for me, I don't think serving a 3 course meal for lunch with the ingredients we ate worked. Our first meal was a Turkey breast - probably the last thing I wanted to eat when visiting Croatia. From meatloaf to chicken it felt a bit silly being served that food for 3 course meals. Whilst the captain's dinner was ok, our entire table had a second meal (coincidentally the best food we ate of the trip) in the one location they scheduled the captain's dinner. My recommendation: examine each ships reviews and ratings (food, staff etc) and then decide based on that. A bit too inconsistent across the Sail Croatia fleet.
- Anonymous, 16/10/2023 08:19, Travelled in a Couple
Me and my wife really liked the trip but definitely there are things that could be way better! The cabin, the breakfast were by far the best! The deck could be cleaner, the lunch was just ok, the crew except Vicko and Catarina could be nicer especially the captain and most the lack of flexibility on the schedule! Also the captain always choose the worst spot for the swimming time!
- luis , 02/10/2023 19:45, Travelled in a Couple
Hi Luis, we appreciate the 4-star review, thank you. It brings us immense joy to learn that you had a delightful experience with us and that you particularly cherished the cabin and breakfasts during your cruise. All cruises include 3-course lunches which is usually a starter, main and dessert - I'm sorry to hear you were unhappy with the lunches served, our chefs aim to provide a variety of meals using fresh, local produce. It's great to see from the feedback provided for your departure that the lunches were rated 4.6 out of 5 stars. We are saddened to hear of your disappointment with some of the crew and the captain. The swim stops for many are a highlight, and we are disheartened to hear of your experience. We will share all your feedback with our Operations Team and we thank you for all your input.
I would recommend Sail Croatia. We had a lovely trip. The boat had all the needed facilities. Staff were friendly and helpful. Swim stops were the highlight!
- Mikayla, 02/10/2023 11:49, Travelled in a Couple
Did the explorer trip from Split to Dubrovnik on Salve Di Mare. Beautiful ship and fabulous crew. Booked a below deck cabin which was very spacious and comfortable and air con worked well, but cabin could do with some hooks or rails to hang wet/damp items plus a hob to stop shower water going over bathroom floor. Breakfast and lunch served daily and coffee/tea available all day. Bath/shower towels provided plus swim towels (not enough for all). Swim stops beautiful. Very much a broad age group on board - we all mixed well and had a fabulous time. Small ship cruising is definitely the way to go around Croatia!
- Judy, 20/09/2023 20:40, Travelled in a Couple
Friendly staff, comfortable cabins and great food. All of the overnight stops were at beautiful islands with plenty of things to do. Only down sides were that our boat Almissa had no shade in the top deck and the only covered area downstairs was full of smokers. OK if you smoke but not if you don’t. They also need to be aware of where they empty sewer. On two occasions toilet paper and excrement was pumped out while we were swimming. Overall though, nice cruise.
- Anonymous, 11/09/2023 05:20, Travelled in a Couple
Food great except the 3d printed fish. The fish was always terrible. Everything else exceed expectations. Swim spots were the best part of the entire experience. One night on anchor for captins dinner should be apart of the cruise as having a great night for it to be cut short at 11 sucks. If people want to do things on the island have an agreed pick up time and pick up with the boat on the sundeck. Rooms all good. Crew amazing. Clara was good but she doesn't deviate from script when it came for things to do. Excursions were ok. The dinner was awesome. The buggies were the biggest ripoff ever. They were falling to pieces. Slow and break downs. 60€ pp for two people so €120 total for two hours.. I've hired brand new quads for 80€ and had for 24hrs and free exploration. Overall was great though Chepers
- Shaun, 10/09/2023 09:33, Travelled in a Couple
We had a fantastic holiday visiting so many beautiful islands, the cruise is very well organised, the breakfast and lunch was very nice. Plenty of lovely food. The drinks could’ve been a little cheaper as you can’t bring anything on board. A coffee machine and water should be available 24 hours. This was missing from our cruise.Boris gave lots of information talks on each island that we visited he was very good and also funny , The swim stops were lovely, such beautiful places to swim the boat could’ve had more canoes and floats , The personal touches having drinks and dinner with the other guest was fantastic lots of memories made !! The trips are very well organised and great fun we went on the zip line that was incredible!! I would recommend sail Croatia we had a fantastic holiday with so many memories !
- Anonymous, 21/08/2023 06:24, Travelled in a Couple
Great atmosphere on boat with good interaction amongst travellers from varying demographic and nationality. Ability to do other activities at stops would have been appreciated. Was a bit same same with dock in location and walk around town. Swimming stops were much appreciated but could have included a few more accessories like stand up board etc other than just flotation noodles. Tour guide did a good job but was reluctant to make recommendations. Internet access was just adequate. Meals were plentiful but lunch with a sit down meal was a bit heavy and a smorgasbord like breakfast would have sufficed. Ability to pay drinks bill at end by card would be preferred rather than cash with itemised account expected. Overall though thoroughly enjoyed and would recommend.
- Tim, 14/08/2023 05:42, Travelled in a Couple
Spacious cabin (more so than expected as we had an extra bed). The crew and fellow passengers were great, and the scenery of the country is simply awesome. Just a few very minor tweaks would have made all the difference; better pillows (flat and uncomfortable) and bedding; a catch to hold the bathroom door and stop it swinging when in motion. Setting off early (sometimes 6am) meant being awoken and a lack of sleep and wasn't always necessary, it seems. But overall a fantastic experience, a great holiday and a lovely trip. Highly recommended.
- Alan, 27/06/2023 22:52, Travelled in a Couple
Itinerary, boat and staff were all good, but some of us had a smell problem in the cabins at certain times. Not sure if this was an isolated problem on our trip or an ongoing problem? The design details in the cabins could have been better (need sliding door or lip at shower floor to prevent floor flooding, need shelves in bathroom to put stuff). The deck furniture was of low quality (cheap and thin foam cushions not very comfortable). Food was good but not excellent.
- David, 19/06/2023 12:19, Travelled in a Couple
Thank you for taking the time to provide us with your feedback and your lovely 4-star review. At times if there is bad weather, smell can occur in the bathroom emitting from the shower drains. This is due to the movement of the ships on the water whereby this movement opens up airflow at the back of the pipe and into the bathroom. This is addressed in the Welcome Speech by the Sail Croatia Representative on board. Your points regarding cabin decor have been noted and it was pleasing to read that the food provided was of good quality - we do appreciate there is always room for improvement so please rest assured your comments have been passed on to the relevant departments. We do hope to see you again soon!
Excellent customer service from the UK
- Anonymous, 28/05/2023 20:06, Travelled in a Couple
Better cleaning, more friendly, variety with the food, in rainy days have some entertaining even border games or something, the cruise itself is not cheap and of top of that we have to pay more more, a lot of my travellers wee really dissatisfied!!! Never ever will Travel again with you guys I will not recommended neither to my friends!!!!
- Marta, 22/05/2023 14:29, Travelled in a Couple
Dear Marta, thank you for taking the time to review your cruise with us this season. I am very sorry to hear you felt this way about your experience. Unfortunately we are unable to guarantee the weather, so it is a shame that you did not have the best weather during your time with us. Overall for your departure I can see most guests that joined the cruise have said in feedback that they would recommend us, so I am sorry to hear this is not the case for you. Thank you for joining us Marta and for taking the time to review your experience.
Great overall experience. The internet was unreliable in rooms while at sea.
- Anonymous, 22/05/2023 08:28, Travelled in a Couple
Everything was great! Just one downer was the lack of greens and cheese for vegetarians. The menu definitely need some creative attention
- Adriaan , 09/05/2023 08:43, Travelled in a Couple
Hi Adriaan, thank you so much for your review of your cruise with us this season - glad to hear everything was great. Feedback is very important to us, so I will be sure to pass your comments onto the relevant team. Thank you for joining us.
Went on the first tour of the year so most of the places we visited were quiet and many bars and restaurants not yet open. We still managed to have a good time though. The Tour Guide Dino was really friendly and helpful as well as knew a lot about places to go and what to see. Was good to see different places and added to the variety as well as being able to chill and relax between stops. There was a great group of people on board of mixed ages. We were looked after in the bar by Sime who made sure we had a good time there too. I was a bit disappointed that the Captain didn't interact with anyone even on the Captains Dinner! Didn't stop us having a good time though. There's plenty of food on board although not much variety, so expect meat and seafood. Overall was a great holiday and would definitely recommend although probably just once.
- Anonymous, 02/05/2023 18:15, Travelled in a Couple
Thank you for your 4-star review. We are really pleased to know you enjoyed your time with us and it sounds like you had a fabulous group of fellow travellers onboard the boat also! We appreciate your kind comments regarding Dino and Sime, and this will be passed on to them to enjoy! We welcome any suggestions for improvement, and we thank you for your comments on the Captain's Dinner and food, these comments have been passed on to the Operations Manager to address accordingly. It is great to hear you would recommend us to other travellers, and we do hope to have you join us again in the future.
We travelled on the Salve De Mare Ship which is a stunning ship, is kept extremely clean and in great condition. The crew all did their job well and the chef was exceptional. All meals were delicious. The only thing I would recommend is when booking a Sail Croatia tour ask the age group of the other guests on that trip. There was a 30+ year age gap between my husband and I and the other guests meaning we were much younger. It would have been nice to meet and holiday with people around a similar age to us too. We went in late September and half of our days were rainy, I would probably recommend doing this trip closer to the summer season also. Croatia is beautiful and well worth seeing and why not on a stunning ship?
- Keen travellers!, 03/10/2022 05:42, Travelled in a Couple
The food was super disappointing, the cabin bathrooms had zero amenities, the wifi was spotty at best, and the service provided from most of the crew was minimal. There are a lot of places where minimal effort and money could be spent to make the guest experience so much better. I don't feel like we received what we were sold and I could not recommend this to others.
- Tammy, 03/10/2022 01:33, Travelled in a Couple
We appreciate your review Tammy, thank you. We are so disappointed to read your comments. Some ships provide amenities however, this is unique to each ship and to avoid disappointment, we encourage guests to bring their own. Wifi is subject to download limits and coverage. We have taken all your comments into consideration and we appreciate you taking the time to share this with us.
The boat crew and the rep were excellent, nothing was to much trouble for them. Boat (Almissa) was fantastic and the itinerary was enjoyable. The only thing I didn't like was the fish (not Tuna steak) it don't know if it was fresh or frozen but didn't seem like the best representation of adriatic seafood considering we stopped at multiple ports. Thank you.
- Craig, 20/09/2022 06:46, Travelled in a Couple
Hi Craig, thank you for your review of your cruise with us on board Almissa. It's great to read you were happy with the ship and the crew - Almissa has been in our fleet for a long time now and we're truly proud of the vessel on the crew! I'll certainly pass your comments regarding the fish served, thank you for letting us know. We do hope you will join us again in the future.
The Princeza Diana is a lovely ship with spacious cabins, great dining saloon, plenty of relaxation stations (tan deck, patio and lounge areas) and some special/unique features on board. The boat crew was amazing and we ate like kings. Our Sail Croatia tour guide was also wonderful and provided a lot of insights and recommendations for our islands visited. All in all a fun adventure had
- Anonymous, 18/08/2022 10:52, Travelled in a Couple
Nice, clean and functional ship. Food decent and satisfactory. Setting aside weather, scenery, swim stops etc, the crew were very nice and mannerly. In particularly Ionana the rep. She clearly was very passionate about her work and ensuring the passengers were at ease. Excellent people skills, very open and approachable, and went beyond expectation with queries, help and advice.
- Peter, 09/08/2022 07:52, Travelled in a Couple
Ivana and the crew were lovely, the highlight for us was meeting up so many fantastic people. We loved the swim stops and all the places we visited. Croatia is a truly amazing place and we will always keep fond memories of our time at Almissa.
- Paul , 18/07/2022 10:19, Travelled in a Couple
My wife and I just came back from a week on the Salve De Mare. Croatia is such an awesome country and has so much to See and do our hostess Kalmia, planned our excursions and reservations with ease Our wait staff, Daniel and Ivana were so amazing I can honestly say daniel is a special guy he is so professional, attentive caring, witty and made our my/our stay so much better.. he quickly remembered all the guests names drinks and treated us like family… He was Such a gem and I can see that young man will be successful in life and wish him the best.. As for Our chef Palve he is so passionate and you can see he truly loves being a Chef my only thing is I wish there was some sort of way we could have the option of having a couple options for lunches such as wraps salads burgers etc I found I was having meals that would be fit for dinner for lunch and often felt too full and needed a nap lol All in all a great experience and would definitely recommend sail Croatia!
- Anonymous, 04/07/2022 20:56, Travelled in a Couple
The trip overall has been amazing. The staff (Sail Croatia and crew) has been very helpful. Also big shout-out to the chef, that spoiled us with an delicious three-course meal every day! Some small improvements can be made (e.g. transparency on check-in process), however we would definitely book this trip again!
- Franz, 11/08/2021 16:06, Travelled in a Couple
The size of the small boat and that is was able to get into small ports of call. Size of the cabins and bathrooms
- Nancy, 19/10/2019 14:44, Travelled in a Couple
Hi Nancy, Thank you for your comments - we're glad you had an enjoyable experience.
It took visiting another sail croatia ship to learn what we were missing. We were made acutely aware our voyage was the last of the season by the staff and how much they looked forward to commencing their vacation. We found the excursions to be underwhelming, poorly (even ineptly) lead and over valued. The kitchen staff and Maria are great friendly workers. The captain aloof. Boris and his two helpers, the shipboard lovers, should be marooned. Guest alcohol supplies were low or non-existant and the coffee machine is a bad joke. Being tied up to other vessels, where we were warmly welcomed to tour, made us aware the competition offers an elevated experience and of essentially the same cost as SC. BTW, there is signficiant bruisng on my right buttock and lower back from where I slipped on the wet interior stairs and fell. Boris never thought to follow up on if I needed any help (other then giving me a towel to dry the stairs so I could try and help others avoid a similar fate). Hmmmmm!!?
- Steven, 14/10/2019 07:18, Travelled in a Couple
Hi Steven, Thank you for taking the time to submit your review. We are pleased to hear you enjoyed some aspects of your cruise and we thank you for your comments on the kitchen staff and Maria, however we are sorry to hear of your disappointment in some areas. Our extensive range of excursions are our most popular and have received raving reviews so we are disappointed to hear this. Our ships are equipped with both alcoholic and non-alcoholic beverages , if there is a particular beverage you wish to enjoy then the staff can try to source this for you. We have a vigorous process in place for any issues that may arise on our cruises, upon checking, I am unable to locate any reports for the incident which took place. I have also spoken with your representative Boris, and he has advised that a towel was requested at one of your swim stops, as there was water on the floor but there were no incidences of anyone falling on your cruise. We hope that you enjoyed your time in Croatia overall, and that the issues onboard didn't detract from this.
Credit card payment should be accepted for the bar tab. When I placed my towels on the floor to be replaced - after day 2- the cleaner hung it back up No toilet paper on the second last day - I had to go ask for it Overall great experience
- Connie, 02/10/2019 06:47, Travelled in a Couple
Hi Connie, Thank you for your review - our ships are not equipped with credit card facilities yet. However, there are cashpoint machines at almost every destination if you want to avoid carrying cash. We are sorry to hear that your towels were not replaced, upon request and subject to availability, you will be provided a replacement towel. This will be highlighted to our Operations Manager, thank you for making us aware. Overall, we are pleased to know you had a great experience, thank you!
Cristal was a beautiful ship, well equipped and presented. Lara did a great job as host and bonding the group and kept us well informed. She was passionate about Croatia and wanted us all to have the best time. Nothing was too much trouble for her. The other staff members didn't feature quite so prominently but were obviously working very hard in the background as everywhere was kept spotless, the food was good and the service was great. I do think the schedule could be improved slightly. It was to rushed at the start and docked too early (so ended) to soon in Split, which was a shame. Great bunch of fellow passengers who made the trip so enjoyable.
- Nicci, 10/09/2019 20:05, Travelled in a Couple
Hi there, thank you for your review of your Explorer cruise on board Cristal. She really is a beautifully built ship and we're also pleased to read what a great job Lara did as your Representative, I will be sure to pass your kind words onto her. I will be sure to pass your feedback onto our Operations Manager, Thanks so much for joining us!
We had a great time and enjoyed ourselves but there were a few things that need to be improved. Charging $10 for a glass of wine from a bottle that costs $10 is a bit much especially since you can't bring our own alcohol on board. Staff could be happier in the beginning and not sigh when you need to be served a drink because they are watching a show on their phones. They should be roaming the deck and cleaning glasses and taking drinks orders rather than us taking our own glasses back to the bar. They tried to change our last 2 days but didn't give us all the info which would have meant 2 days simply docked in Dubrovnik. They made it sound like it was special but didn't tell us the boat wouldn't leave the port during the day again which means a wasted day.
- Nick, 10/09/2019 11:44, Travelled in a Couple
Hi, thank you for taking the time to review your Explorer cruise with us this season on board Cristal. It is great to hear you had a great time and did enjoy yourself on board! I will be sure to pass all of your comments onto our Operations Manager, thank you for this. Thanks so much for joining us!
Let me start by saying this was my 3rd trip with Sail Croatia so they do know what they’re doing to keep bringing me back. However, this time was disastrous and much lower quality than I expected: at one of the swim stops the boat left us, the jacuzzi was non-operational for half the trip and cold water for the second half. It was one of the things I was looking forward to is enjoying the jacuzzi on the top deck. The guide and crew only apologized for leaving us in the water and sailing away after an email was sent to the company. They made a good effort by comping the entire bar bill for the week and a bottle of great red wine which was a nice gesture. But not even a hint of apology prior to written communication still left a bad taste in my mouth. This should never have happened. The crew needs to watch their guests in the water very attentively and the guide take responsibility instead of deflecting blame on the passengers themselves.
- Mark, 13/08/2019 22:24, Travelled in a Couple
Hi there and thank you for your review. We value your comments, especially as this is your 3rd cruise experience with Sail Croatia. We're sorry to hear there were issues with the jacuzzi, at times it may not be available due to conditions such as electricity consumption, fresh water usage onboard and weather conditions. Upon checking our internal reports, I can see that your Representative was in constant communication with you regarding the swim stop rules. We advise all our guests that everyone must stay close to the boat, for health and safety reasons, this is also reiterated in our Pre-departure information, our Sail Croatia App and advised during your welcome speech. We are sorry to hear this had happened - upon checking our records, once the swim stop concluded, the sailor called out to all guests to advise the swim stop was over. As you were further away and behind another boat, our sailor didn't see you, nor did you hear the call out, so the boat had departed. After speaking with your representative, Kate was immediately apologetic and offered to reduce your bar tab and provide a free bottle of wine as a gesture. We will pass your comments on to our Operations Manager to ensure that our sailors reiterate the importance of the swim stop rules. Thank you again for all your comments here and we do hope that the issues onboard didn't detract from your overall experience.
Food on board was average at best,some days great some days terrible. Breakfast needs a rethink and an upgrade to the coffee machine is required. Maybe brunch rather than breakfast and lunch given we all go for dinner in the evening. Staff were great and the boat was brilliant. Menu card and restaurant recommendations at the start of the trip would be helpful rather than when we arrive in port. Overall a great experience and one we would recommend to friends and family.
- Ian , 05/08/2019 18:59, Travelled in a Couple
Thank you for your review - we appreciate all your comments. We are pleased to know that you would recommend us to family and friends and that you enjoyed your accommodation and the inclusion of the lovely staff onboard. Our chefs aim to cater to all tastes and at times, we understand that this may not be possible. However, upon request the chef may be able to provide you with more of the foods you enjoy. We appreciate your comments on the coffee machine and this will be passed on to the captain. We find that having breakfasts and lunches included on our cruises, gives our guests just the one meal to budget for and gives guests the opportunity to go out and try the delicious local cuisine for dinner. Our representatives provide guests with all the information for each port daily as we feel our guests enjoy receiving this information just as you are arriving into port. Thank you for choosing to sail with us!
We had a great time on Emanuel, saw some amazing islands and met some awesome people. The food and crew were fantastic! The only issue we had was that our room had no ventilation of any kind and got a bit damp and smelly by the end of the week. Would highly recommend for anyone to book this trip though, it was a blast!
- Ben, 05/08/2019 06:35, Travelled in a Couple
Thanks for your review of your Explorer cruise with us this season on board Emanuel. We are pleased to hear you had a great time on board with awesome people and exploring beautiful Croatia! Amazing that you were pleased with the delicious meals served and the service provided by your on board crew. I'll be sure to pass your comments regarding the cabin onto our Operations manager so we can make improvements for the future. Thank you for your recommendation!
PLUS side: We met fun people and had a great time. The excursions were well organised and catered to the crowd. MINUS side: Bar service could have been friendlier and the staff/team really looked exhausted and kept remiding us that they need to get up early... we found out they work without any days off...
- Fredrik, 05/08/2019 04:39, Travelled in a Couple
Hi there and thank you for your review. It's great to know you had a lovely time on the cruise and found the excursions offered to be well organised. We have highlighted the bar service to our Operations Manager and we thank you for bringing this to our attention. We hope that this did not deter from your overall experience. The staff generally work through the summer, any leave requests would be at the discretion and approval of the captain. We thank you again for taking the time to send us your review. Thank you.
We really enjoyed sailing around the Dalmation Islands and waking up somewhere new each day. Our Rep was incredibly helpful and lovely... and I thought the whole trip was well thought out and planned. For us it has been a great introduction to Croatia and I have found more than a few places I would love to revisit and spend more time, plus one or two I now know I would not return to. The crew worked really hard, the food was delicious and the cabins cooler and nicer than I expected. It would have been better if there had been tea and coffee making facilities, and I would have liked longer on some of the Islands... that said overall the balance between swim stops, lunch and time in port was pretty good. Overall a very enjoyable experience.
- Stephanie, 29/07/2019 15:27, Travelled in a Couple
Hi there, thank you for your detailed review. We're so pleased to hear that you enjoyed your time sailing along the Adriatic coastline! Thank you for your kind words about your Representative and the crew, I will be sure to pass this on as I know they will enjoy the read. With regards to your comments on the tea and coffee, I will be sure to pass this on so that we can improve for the future. We really do appreciate your feedback here. Thank you for joining us!
- Navigator cruise was advertised for Young Professionals, yet our boat had a vast majority being over 50. Thankfully we (24y/o's) had two other amazing couples to experience it with. I heard the week prior only had 1 couple under 50 (I would of requested a refund if I was them). They need to ensure the weight of ages is reasonable so each generation can experience it their way. - Staff were atrocious. Incredibly rude, dismissive, literally rolled their eyes at all of us when we would enter the salon to get a drink. Had the audacity to leave a tip envelope on our last day (of which we gave nothing). Sail Croatia MUST have involvement in the selection of crew as it knocked 2 stars of our review, easily. - Recommendations for restaurants, bars and the tours offered were way below expectations. Again, this is a cruise for a "Young Professionals", so we want beautiful food, amazing cocktails and awesome experiences. Need to have different recommendations for each cruise type.
- Anonymous, 16/07/2019 22:53, Travelled in a Couple
Hi there, thank you for your review. I've looked further into the ages of the passengers that were on board Cristal with you and around a third of your fellow travellers were in their thirties or under. The rest of the passengers on board were in their forties, fifties and 4 were in their sixties. Our Explorer cruises are designed for young professional and ‘young at heart’ travellers looking to blend socialising, sightseeing and relaxation with an average age on-board from 25-60. In your review you mentioned Navigator cruises which is a different type of cruise to the one you booked which was an Explorer cruise. Our Navigator cruises are for passengers aged 18 to 35 years old looking to party, socialise and explore Croatia. I have passed your comments onto our Operations Manager with regards to the crew on board Cristal. Thank you for brining this to our attention and for joining us this season :)
The boat was new and had first class facilities. It’s a good way to see a different place each day and not to have to bother moving luggage or driving. Having everything organised for you is great but there is also flexibility to do your own thing if you wish. The boat was big enough to socialise as well as have your own space if needed. The Croatian islands are beautiful and all the people were friendly and happy. Each island is different and had its own special charms.
- Michelle, 01/07/2019 21:32, Travelled in a Couple
Thank you so much for your review - it was a real pleasure having you join us this season. We completely agree with you - having the freedom and flexibility to tour each island with the convenience of leaving your luggage onboard your ship, makes the trip much more seamless. We're so happy that you enjoyed all aspects of the cruise and hope to see you again soon.
The cruise itself was very nice and entertaining, The boat was immaculate and the captain and Ivan were amazing. To be honest, the crew was a big part that let the experience down, Very, very poor service. My wife felt ashamed and embarrassed asking them to do anything (while they were sitting on their phones doing nothing in the saloon). We got groans and eye rolls when we asked for a drink or anything. The main issue for us was communication, In the first hour on the boat, the sail Croatia representative said everyone got ONE free drink during meals. It was not specified what kind of drink, I got a beer or coke and my wife got the one cocktail they new how to make every day with lunch. We did buy a few other drinks at nights etc that we knew we had to pay for. On the last day we got our bill and got laughed at by the crew due to our reaction to seeing EVERY drink had been charged for. No explanation or reasoning just that we had to pay or we do not get our passports back...
- Scott, 01/07/2019 21:26, Travelled in a Couple
Hi there and thank you for your review. It was a pleasure having you onboard the cruise and it really is nice to hear that you enjoyed your time on the cruise, found the boat immaculate and the captain amazing. There are a few points in your review I wish to clarify for any guests thinking of joining one of our cruises, we are family owned and each of the ships we work with are also family-owned and operated. Together we make up Sail Croatia. Although our Reps are employed and trained by Sail Croatia, our ships and their captains are in charge of employing their own crew, ensuring their staff maintain a high level of service throughout the cruise. We are sorry to hear that you felt that service was very poor - this is something that will be highlighted to the captain via our Operations Manager, thank you. We hope that this did not deter from your overall experience! Thank you
Great week on the Cristal - a really nice boat with great amenities. 3 course lunch every day, beautiful swimming spots, and stunning towns. Lots of flexibility to do what you want throughout the day and night. Good mix of ages and a great bunch of people - We were lucky given that you don’t know who will be on your boat until the first day. Only cons were that the crew were a little bit rude at times, and there’s lots of noise when the engine starts up early each morning, regardless of whether you’re above or below deck.
- Anonymous, 01/07/2019 07:21, Travelled in a Couple
Hi there and thank you for your 5-star review. We're delighted to hear you had a great week onboard Cristal and enjoyed your accommodation entirely with a good mix of fellow travellers. As our cruises are on small ships (averaging 38-42 people onboard), engine noise at times can be expected upon engine start-up, although generally causing minimal disruption to your stay. Thank you again and we hope to have you back onboard Cristal with us!