Loved the week on the ship. Met some great people. Mostly from Australia, UK and USA. Particularly enjoyed the swim stops. Great food too. Be aware though that the ship docks late afternoon in each location so some of the advertised shore excursions will not happen. We found this disappointing and would recommend Sail Croatia only promote those excursions that have a realistic chance of going ahead.
- Rhys, 09/10/2024 09:12, Travelled in a Couple
This was a spectacular sailing experience. Our captain sailed the boat to wonderful swim spots and our cruise director Klara was charming, fun, and very energetic with interesting information of each Croatian Island we visited. The bar and food servers did a prompt, friendly, and outstanding job! And the cooks(Chefs)presented beautiful and delicious dishes! This experience was amazing. The only thing I would recommend is that we get an earlier email on what to bring and that it was a CASH only for your drinks and tips at the end of trip. A lot of people travel ahead of the sailing trip and don’t check on their emails. That info would have been better to know if it had been received at least 4 weeks before actual cruise date.
- Nancy, 02/10/2024 03:18, Travelled in a Couple
What a beautiful country to explore. The boat and the crew was excellent. Massive thank you to our wonderful tour guide Klara, her knowledge and laughter all week was amazing…..she needs a pay raise 😂👍.
- Adrian, 30/09/2024 08:36, Travelled in a Couple
The mix of people (staff and passengers) was great.
- Alan, 16/09/2024 17:50, Travelled in a Couple
Cheap! Great value and really like close to shore docking. Excellent staff, very friendly, helpful with suggestions, and knowledgeable. Rough edges: Broken stuff, no food choice at lunch.
- RL, 16/09/2024 05:56, Travelled in a Couple
Though awesome, a few notes…. -the ac in our room never cooled properly -noting or discussing that though breakfast & lunch are included it’s not forced to participate when we had docked at port early. we loved the lunches, but felt like if we didn’t attend, we would miss out on information -the crew and ivanna were very kind hosts
- Heather, 26/08/2024 15:12, Travelled in a Couple
Cabin larger than I expected. Food better than I expected. Really outstanding Staff were always friendly and helpful. Branko the barman is an asset to your company. I would secure him on a contract if I was you.
- Tim, 05/08/2024 09:30, Travelled in a Couple
We loved cruising the islands. Met all expectations. Each one with it's own uniqueness. However the highlight for us was the tour manager Marija. So organised, available, informative and went above and beyond to provide for any request. Thank you Marija, you are an asset to Sail Croatia.
- Maria & Tony, 02/08/2024 08:18, Travelled in a Couple
We had a fantastic time cruising from Dubrovnik to Split. The boat was ideal, meals fantastic, very attentive and helpful staff and best of all were the swimming stops each day. Being a swimmer, I've never swum is such magnificent blue water, that was the highlight for me!
- Anonymous, 29/07/2024 05:58, Travelled in a Couple
The crew, host, food and stunning locations we visited made our holiday absolutely fantastic! Klara was so accommodating and helpful that she really took all the thinking and organising out of each day for us. Thanks so much!
- Glenn, 22/07/2024 16:37, Travelled in a Couple
We had a wonderful week on the Katarina from Dubrovnik to Split. The crew were amazing, nothing was too much trouble, the boat was immaculate and Visko our tour manager was very approachable and helpful. Our only negative would be the inability to pay using card for some of the excursions and in particular the bar tab. It would have been nice to know in advance. We would definitely recommend travelling with Sail Croatia, you won’t regret it!!!
- Julie, 27/06/2024 19:05, Travelled in a Couple
The stunning coastline and scenery provided the backdrop for a very pleasant and relaxing cruise amongst the islands between Split and Dubrovnik. The crew were excellent and looked after us very well. Food quality was excellent. Fellow passengers became friends and added to the convivial atmosphere. The only negative we experienced was excessive noise at the berths in two of the ports where we were unfortunately berthed beside boats with raucous Americans who stayed up way beyond the general curfew. Some noise is always a risk and indeed, this was flagged. However when it comes from another boat it’s profoundly irritating and detracts from the cruising experience. We would recommend Sail Croatia products, with the advisory about noise.
- Anonymous, 27/06/2024 18:31, Travelled in a Couple
Hi there, Thank you for taking the time to share your experience with us on the Explorer Cruise aboard Tempera. We are thrilled to hear that you loved the coastline and scenery – our destinations are carefully selected to showcase the most beautiful and unique views, and it's wonderful to know they left a lasting impression on you. We are also delighted that our crew made you feel well looked after. Their dedication to providing exceptional service is something we take great pride in, and your kind words will surely motivate them even further. It's fantastic to hear that you enjoyed the quality of our food and made good friends with your fellow passengers. I'm sorry to hear about the noise disturbance from guests on nearby ships. We understand how this could affect your overall experience, and we sincerely apologize for any inconvenience it may have caused. Port Authorities manage curfews in each port, and unfortunately we are unable to control the behaviour on-bard other ships. Thank you once again for your valuable feedback. We hope to welcome you back on board the Tempera for another memorable journey soon. Warm regards,
The people on board, Klara our on board tour director & the Island stops. Croatia is a fantastic destination & the islands are the icing on the cake. Easiest way to see them is an island hoping small boat cruise. Different destination each day with a swim stop in the beautiful Adriatic along the way.
- Anonymous, 21/06/2024 00:57, Travelled in a Couple
The ship was clean, spacious and well laid out. Good facilities and very comfortable way to travel. The staff were a mixed bag, some you would rate as a 5 for hospitality and some a 1, inconsistent. Host (Vicko) was good, he engaged with all the groups based on each style that suited (i.e. more or less engaged). The chef was good (as was the bfast) but nothing else worked for me, I don't think serving a 3 course meal for lunch with the ingredients we ate worked. Our first meal was a Turkey breast - probably the last thing I wanted to eat when visiting Croatia. From meatloaf to chicken it felt a bit silly being served that food for 3 course meals. Whilst the captain's dinner was ok, our entire table had a second meal (coincidentally the best food we ate of the trip) in the one location they scheduled the captain's dinner. My recommendation: examine each ships reviews and ratings (food, staff etc) and then decide based on that. A bit too inconsistent across the Sail Croatia fleet.
- Anonymous, 16/10/2023 08:19, Travelled in a Couple
Me and my wife really liked the trip but definitely there are things that could be way better! The cabin, the breakfast were by far the best! The deck could be cleaner, the lunch was just ok, the crew except Vicko and Catarina could be nicer especially the captain and most the lack of flexibility on the schedule! Also the captain always choose the worst spot for the swimming time!
- luis , 02/10/2023 19:45, Travelled in a Couple
Hi Luis, we appreciate the 4-star review, thank you. It brings us immense joy to learn that you had a delightful experience with us and that you particularly cherished the cabin and breakfasts during your cruise. All cruises include 3-course lunches which is usually a starter, main and dessert - I'm sorry to hear you were unhappy with the lunches served, our chefs aim to provide a variety of meals using fresh, local produce. It's great to see from the feedback provided for your departure that the lunches were rated 4.6 out of 5 stars. We are saddened to hear of your disappointment with some of the crew and the captain. The swim stops for many are a highlight, and we are disheartened to hear of your experience. We will share all your feedback with our Operations Team and we thank you for all your input.
I would recommend Sail Croatia. We had a lovely trip. The boat had all the needed facilities. Staff were friendly and helpful. Swim stops were the highlight!
- Mikayla, 02/10/2023 11:49, Travelled in a Couple
Did the explorer trip from Split to Dubrovnik on Salve Di Mare. Beautiful ship and fabulous crew. Booked a below deck cabin which was very spacious and comfortable and air con worked well, but cabin could do with some hooks or rails to hang wet/damp items plus a hob to stop shower water going over bathroom floor. Breakfast and lunch served daily and coffee/tea available all day. Bath/shower towels provided plus swim towels (not enough for all). Swim stops beautiful. Very much a broad age group on board - we all mixed well and had a fabulous time. Small ship cruising is definitely the way to go around Croatia!
- Judy, 20/09/2023 20:40, Travelled in a Couple
Friendly staff, comfortable cabins and great food. All of the overnight stops were at beautiful islands with plenty of things to do. Only down sides were that our boat Almissa had no shade in the top deck and the only covered area downstairs was full of smokers. OK if you smoke but not if you don’t. They also need to be aware of where they empty sewer. On two occasions toilet paper and excrement was pumped out while we were swimming. Overall though, nice cruise.
- Anonymous, 11/09/2023 05:20, Travelled in a Couple
Food great except the 3d printed fish. The fish was always terrible. Everything else exceed expectations. Swim spots were the best part of the entire experience. One night on anchor for captins dinner should be apart of the cruise as having a great night for it to be cut short at 11 sucks. If people want to do things on the island have an agreed pick up time and pick up with the boat on the sundeck. Rooms all good. Crew amazing. Clara was good but she doesn't deviate from script when it came for things to do. Excursions were ok. The dinner was awesome. The buggies were the biggest ripoff ever. They were falling to pieces. Slow and break downs. 60€ pp for two people so €120 total for two hours.. I've hired brand new quads for 80€ and had for 24hrs and free exploration. Overall was great though Chepers
- Shaun, 10/09/2023 09:33, Travelled in a Couple
We had a fantastic holiday visiting so many beautiful islands, the cruise is very well organised, the breakfast and lunch was very nice. Plenty of lovely food. The drinks could’ve been a little cheaper as you can’t bring anything on board. A coffee machine and water should be available 24 hours. This was missing from our cruise.Boris gave lots of information talks on each island that we visited he was very good and also funny , The swim stops were lovely, such beautiful places to swim the boat could’ve had more canoes and floats , The personal touches having drinks and dinner with the other guest was fantastic lots of memories made !! The trips are very well organised and great fun we went on the zip line that was incredible!! I would recommend sail Croatia we had a fantastic holiday with so many memories !
- Anonymous, 21/08/2023 06:24, Travelled in a Couple
Great atmosphere on boat with good interaction amongst travellers from varying demographic and nationality. Ability to do other activities at stops would have been appreciated. Was a bit same same with dock in location and walk around town. Swimming stops were much appreciated but could have included a few more accessories like stand up board etc other than just flotation noodles. Tour guide did a good job but was reluctant to make recommendations. Internet access was just adequate. Meals were plentiful but lunch with a sit down meal was a bit heavy and a smorgasbord like breakfast would have sufficed. Ability to pay drinks bill at end by card would be preferred rather than cash with itemised account expected. Overall though thoroughly enjoyed and would recommend.
- Tim, 14/08/2023 05:42, Travelled in a Couple
Spacious cabin (more so than expected as we had an extra bed). The crew and fellow passengers were great, and the scenery of the country is simply awesome. Just a few very minor tweaks would have made all the difference; better pillows (flat and uncomfortable) and bedding; a catch to hold the bathroom door and stop it swinging when in motion. Setting off early (sometimes 6am) meant being awoken and a lack of sleep and wasn't always necessary, it seems. But overall a fantastic experience, a great holiday and a lovely trip. Highly recommended.
- Alan, 27/06/2023 22:52, Travelled in a Couple
Itinerary, boat and staff were all good, but some of us had a smell problem in the cabins at certain times. Not sure if this was an isolated problem on our trip or an ongoing problem? The design details in the cabins could have been better (need sliding door or lip at shower floor to prevent floor flooding, need shelves in bathroom to put stuff). The deck furniture was of low quality (cheap and thin foam cushions not very comfortable). Food was good but not excellent.
- David, 19/06/2023 12:19, Travelled in a Couple
Thank you for taking the time to provide us with your feedback and your lovely 4-star review. At times if there is bad weather, smell can occur in the bathroom emitting from the shower drains. This is due to the movement of the ships on the water whereby this movement opens up airflow at the back of the pipe and into the bathroom. This is addressed in the Welcome Speech by the Sail Croatia Representative on board. Your points regarding cabin decor have been noted and it was pleasing to read that the food provided was of good quality - we do appreciate there is always room for improvement so please rest assured your comments have been passed on to the relevant departments. We do hope to see you again soon!
Excellent customer service from the UK
- Anonymous, 28/05/2023 20:06, Travelled in a Couple
Great overall experience. The internet was unreliable in rooms while at sea.
- Anonymous, 22/05/2023 08:28, Travelled in a Couple
Everything was great! Just one downer was the lack of greens and cheese for vegetarians. The menu definitely need some creative attention
- Adriaan , 09/05/2023 08:43, Travelled in a Couple
Hi Adriaan, thank you so much for your review of your cruise with us this season - glad to hear everything was great. Feedback is very important to us, so I will be sure to pass your comments onto the relevant team. Thank you for joining us.
Went on the first tour of the year so most of the places we visited were quiet and many bars and restaurants not yet open. We still managed to have a good time though. The Tour Guide Dino was really friendly and helpful as well as knew a lot about places to go and what to see. Was good to see different places and added to the variety as well as being able to chill and relax between stops. There was a great group of people on board of mixed ages. We were looked after in the bar by Sime who made sure we had a good time there too. I was a bit disappointed that the Captain didn't interact with anyone even on the Captains Dinner! Didn't stop us having a good time though. There's plenty of food on board although not much variety, so expect meat and seafood. Overall was a great holiday and would definitely recommend although probably just once.
- Anonymous, 02/05/2023 18:15, Travelled in a Couple
Thank you for your 4-star review. We are really pleased to know you enjoyed your time with us and it sounds like you had a fabulous group of fellow travellers onboard the boat also! We appreciate your kind comments regarding Dino and Sime, and this will be passed on to them to enjoy! We welcome any suggestions for improvement, and we thank you for your comments on the Captain's Dinner and food, these comments have been passed on to the Operations Manager to address accordingly. It is great to hear you would recommend us to other travellers, and we do hope to have you join us again in the future.
We travelled on the Salve De Mare Ship which is a stunning ship, is kept extremely clean and in great condition. The crew all did their job well and the chef was exceptional. All meals were delicious. The only thing I would recommend is when booking a Sail Croatia tour ask the age group of the other guests on that trip. There was a 30+ year age gap between my husband and I and the other guests meaning we were much younger. It would have been nice to meet and holiday with people around a similar age to us too. We went in late September and half of our days were rainy, I would probably recommend doing this trip closer to the summer season also. Croatia is beautiful and well worth seeing and why not on a stunning ship?
- Keen travellers!, 03/10/2022 05:42, Travelled in a Couple
The boat crew and the rep were excellent, nothing was to much trouble for them. Boat (Almissa) was fantastic and the itinerary was enjoyable. The only thing I didn't like was the fish (not Tuna steak) it don't know if it was fresh or frozen but didn't seem like the best representation of adriatic seafood considering we stopped at multiple ports. Thank you.
- Craig, 20/09/2022 06:46, Travelled in a Couple
Hi Craig, thank you for your review of your cruise with us on board Almissa. It's great to read you were happy with the ship and the crew - Almissa has been in our fleet for a long time now and we're truly proud of the vessel on the crew! I'll certainly pass your comments regarding the fish served, thank you for letting us know. We do hope you will join us again in the future.
The Princeza Diana is a lovely ship with spacious cabins, great dining saloon, plenty of relaxation stations (tan deck, patio and lounge areas) and some special/unique features on board. The boat crew was amazing and we ate like kings. Our Sail Croatia tour guide was also wonderful and provided a lot of insights and recommendations for our islands visited. All in all a fun adventure had
- Anonymous, 18/08/2022 10:52, Travelled in a Couple
Nice, clean and functional ship. Food decent and satisfactory. Setting aside weather, scenery, swim stops etc, the crew were very nice and mannerly. In particularly Ionana the rep. She clearly was very passionate about her work and ensuring the passengers were at ease. Excellent people skills, very open and approachable, and went beyond expectation with queries, help and advice.
- Peter, 09/08/2022 07:52, Travelled in a Couple
Ivana and the crew were lovely, the highlight for us was meeting up so many fantastic people. We loved the swim stops and all the places we visited. Croatia is a truly amazing place and we will always keep fond memories of our time at Almissa.
- Paul , 18/07/2022 10:19, Travelled in a Couple
My wife and I just came back from a week on the Salve De Mare. Croatia is such an awesome country and has so much to See and do our hostess Kalmia, planned our excursions and reservations with ease Our wait staff, Daniel and Ivana were so amazing I can honestly say daniel is a special guy he is so professional, attentive caring, witty and made our my/our stay so much better.. he quickly remembered all the guests names drinks and treated us like family… He was Such a gem and I can see that young man will be successful in life and wish him the best.. As for Our chef Palve he is so passionate and you can see he truly loves being a Chef my only thing is I wish there was some sort of way we could have the option of having a couple options for lunches such as wraps salads burgers etc I found I was having meals that would be fit for dinner for lunch and often felt too full and needed a nap lol All in all a great experience and would definitely recommend sail Croatia!
- Anonymous, 04/07/2022 20:56, Travelled in a Couple
The trip overall has been amazing. The staff (Sail Croatia and crew) has been very helpful. Also big shout-out to the chef, that spoiled us with an delicious three-course meal every day! Some small improvements can be made (e.g. transparency on check-in process), however we would definitely book this trip again!
- Franz, 11/08/2021 16:06, Travelled in a Couple
The size of the small boat and that is was able to get into small ports of call. Size of the cabins and bathrooms
- Nancy, 19/10/2019 14:44, Travelled in a Couple
Hi Nancy, Thank you for your comments - we're glad you had an enjoyable experience.
Credit card payment should be accepted for the bar tab. When I placed my towels on the floor to be replaced - after day 2- the cleaner hung it back up No toilet paper on the second last day - I had to go ask for it Overall great experience
- Connie, 02/10/2019 06:47, Travelled in a Couple
Hi Connie, Thank you for your review - our ships are not equipped with credit card facilities yet. However, there are cashpoint machines at almost every destination if you want to avoid carrying cash. We are sorry to hear that your towels were not replaced, upon request and subject to availability, you will be provided a replacement towel. This will be highlighted to our Operations Manager, thank you for making us aware. Overall, we are pleased to know you had a great experience, thank you!
Cristal was a beautiful ship, well equipped and presented. Lara did a great job as host and bonding the group and kept us well informed. She was passionate about Croatia and wanted us all to have the best time. Nothing was too much trouble for her. The other staff members didn't feature quite so prominently but were obviously working very hard in the background as everywhere was kept spotless, the food was good and the service was great. I do think the schedule could be improved slightly. It was to rushed at the start and docked too early (so ended) to soon in Split, which was a shame. Great bunch of fellow passengers who made the trip so enjoyable.
- Nicci, 10/09/2019 20:05, Travelled in a Couple
Hi there, thank you for your review of your Explorer cruise on board Cristal. She really is a beautifully built ship and we're also pleased to read what a great job Lara did as your Representative, I will be sure to pass your kind words onto her. I will be sure to pass your feedback onto our Operations Manager, Thanks so much for joining us!
We had a great time and enjoyed ourselves but there were a few things that need to be improved. Charging $10 for a glass of wine from a bottle that costs $10 is a bit much especially since you can't bring our own alcohol on board. Staff could be happier in the beginning and not sigh when you need to be served a drink because they are watching a show on their phones. They should be roaming the deck and cleaning glasses and taking drinks orders rather than us taking our own glasses back to the bar. They tried to change our last 2 days but didn't give us all the info which would have meant 2 days simply docked in Dubrovnik. They made it sound like it was special but didn't tell us the boat wouldn't leave the port during the day again which means a wasted day.
- Nick, 10/09/2019 11:44, Travelled in a Couple
Hi, thank you for taking the time to review your Explorer cruise with us this season on board Cristal. It is great to hear you had a great time and did enjoy yourself on board! I will be sure to pass all of your comments onto our Operations Manager, thank you for this. Thanks so much for joining us!
We had a great time on Emanuel, saw some amazing islands and met some awesome people. The food and crew were fantastic! The only issue we had was that our room had no ventilation of any kind and got a bit damp and smelly by the end of the week. Would highly recommend for anyone to book this trip though, it was a blast!
- Ben, 05/08/2019 06:35, Travelled in a Couple
Thanks for your review of your Explorer cruise with us this season on board Emanuel. We are pleased to hear you had a great time on board with awesome people and exploring beautiful Croatia! Amazing that you were pleased with the delicious meals served and the service provided by your on board crew. I'll be sure to pass your comments regarding the cabin onto our Operations manager so we can make improvements for the future. Thank you for your recommendation!
PLUS side: We met fun people and had a great time. The excursions were well organised and catered to the crowd. MINUS side: Bar service could have been friendlier and the staff/team really looked exhausted and kept remiding us that they need to get up early... we found out they work without any days off...
- Fredrik, 05/08/2019 04:39, Travelled in a Couple
Hi there and thank you for your review. It's great to know you had a lovely time on the cruise and found the excursions offered to be well organised. We have highlighted the bar service to our Operations Manager and we thank you for bringing this to our attention. We hope that this did not deter from your overall experience. The staff generally work through the summer, any leave requests would be at the discretion and approval of the captain. We thank you again for taking the time to send us your review. Thank you.
We really enjoyed sailing around the Dalmation Islands and waking up somewhere new each day. Our Rep was incredibly helpful and lovely... and I thought the whole trip was well thought out and planned. For us it has been a great introduction to Croatia and I have found more than a few places I would love to revisit and spend more time, plus one or two I now know I would not return to. The crew worked really hard, the food was delicious and the cabins cooler and nicer than I expected. It would have been better if there had been tea and coffee making facilities, and I would have liked longer on some of the Islands... that said overall the balance between swim stops, lunch and time in port was pretty good. Overall a very enjoyable experience.
- Stephanie, 29/07/2019 15:27, Travelled in a Couple
Hi there, thank you for your detailed review. We're so pleased to hear that you enjoyed your time sailing along the Adriatic coastline! Thank you for your kind words about your Representative and the crew, I will be sure to pass this on as I know they will enjoy the read. With regards to your comments on the tea and coffee, I will be sure to pass this on so that we can improve for the future. We really do appreciate your feedback here. Thank you for joining us!
The boat was new and had first class facilities. It’s a good way to see a different place each day and not to have to bother moving luggage or driving. Having everything organised for you is great but there is also flexibility to do your own thing if you wish. The boat was big enough to socialise as well as have your own space if needed. The Croatian islands are beautiful and all the people were friendly and happy. Each island is different and had its own special charms.
- Michelle, 01/07/2019 21:32, Travelled in a Couple
Thank you so much for your review - it was a real pleasure having you join us this season. We completely agree with you - having the freedom and flexibility to tour each island with the convenience of leaving your luggage onboard your ship, makes the trip much more seamless. We're so happy that you enjoyed all aspects of the cruise and hope to see you again soon.
The cruise itself was very nice and entertaining, The boat was immaculate and the captain and Ivan were amazing. To be honest, the crew was a big part that let the experience down, Very, very poor service. My wife felt ashamed and embarrassed asking them to do anything (while they were sitting on their phones doing nothing in the saloon). We got groans and eye rolls when we asked for a drink or anything. The main issue for us was communication, In the first hour on the boat, the sail Croatia representative said everyone got ONE free drink during meals. It was not specified what kind of drink, I got a beer or coke and my wife got the one cocktail they new how to make every day with lunch. We did buy a few other drinks at nights etc that we knew we had to pay for. On the last day we got our bill and got laughed at by the crew due to our reaction to seeing EVERY drink had been charged for. No explanation or reasoning just that we had to pay or we do not get our passports back...
- Scott, 01/07/2019 21:26, Travelled in a Couple
Hi there and thank you for your review. It was a pleasure having you onboard the cruise and it really is nice to hear that you enjoyed your time on the cruise, found the boat immaculate and the captain amazing. There are a few points in your review I wish to clarify for any guests thinking of joining one of our cruises, we are family owned and each of the ships we work with are also family-owned and operated. Together we make up Sail Croatia. Although our Reps are employed and trained by Sail Croatia, our ships and their captains are in charge of employing their own crew, ensuring their staff maintain a high level of service throughout the cruise. We are sorry to hear that you felt that service was very poor - this is something that will be highlighted to the captain via our Operations Manager, thank you. We hope that this did not deter from your overall experience! Thank you
Great week on the Cristal - a really nice boat with great amenities. 3 course lunch every day, beautiful swimming spots, and stunning towns. Lots of flexibility to do what you want throughout the day and night. Good mix of ages and a great bunch of people - We were lucky given that you don’t know who will be on your boat until the first day. Only cons were that the crew were a little bit rude at times, and there’s lots of noise when the engine starts up early each morning, regardless of whether you’re above or below deck.
- Anonymous, 01/07/2019 07:21, Travelled in a Couple
Hi there and thank you for your 5-star review. We're delighted to hear you had a great week onboard Cristal and enjoyed your accommodation entirely with a good mix of fellow travellers. As our cruises are on small ships (averaging 38-42 people onboard), engine noise at times can be expected upon engine start-up, although generally causing minimal disruption to your stay. Thank you again and we hope to have you back onboard Cristal with us!
We really enjoyed the Cristal and its Crew. Our room was spacious, the Cristal is a beautiful ship. Pristine and new.
- Tracey, 01/07/2019 05:17, Travelled in a Couple
Thank you - it was a pleasure having you onboard Cristal!
My partner and I decided to go with Sail Croatia as we had heard amazing reviews about the company. For the most part the trip was absolutely to die for, our host Evon was awesome, making the trip fun and informative the entire time. The only downfall on the trip was the waitstaff. I completely understand they are on the boat working back to back for 7 months, however it does affect your holiday when you are greeted with scowls and misery daily. It was clear from the first day that going to the bar and asking for a drink that we paid additionally for was a burden to the bartender as it drew her away from her phone. The lack of communication regarding our free drink included with our lunch even when enquired further resulted in us all not having it included. The remaining staff were an absolute dream to deal with and would greet you happily whenever you passed them on the boat.
- Anonymous, 24/06/2019 14:06, Travelled in a Couple
Thank you for your honest review - it was a pleasure having you join us this season. Evon is just brilliant, full of knowledge, fun and friendly and we will let him know you agree! We are sorry to hear of the only downfall to this trip and your comments have been passed on to the Operations Manager to investigate further - thank you for making us aware. We are really pleased that overall, you enjoyed your week with us and hope to have you join us again in the future!
So firstly, I would like to say that my experience on board the Cristal was overall satisfactory but I do think that there could be improvements. We were lucky that we had a good mix of people, however I think aiming the cruise at “young professional couples and young at heart travelers” leaves you with an odd mix of people. I think that maybe having a more upmarket option for younger couples and young professionals where they don’t feel like they have to be on basic party boats with the 20 year olds would be better. One of the more disappointing aspects of the tour was that the bar wasn’t open late and that spa wasn’t always available to use, including in the middle of the day and two full days it remained off.Maybe for other groups that don’t want as much of a party, this might have worked but for us it was disappointing and we felt a little ripped off that we couldn’t use all the available facilities. However our tour manager Boris was great and very professional.
- Anonymous, 04/06/2019 14:50, Travelled in a Couple
Hi there and thank you for your review. We are really pleased to hear you enjoyed your time on our cruise and that you were satisfied with your overall experience. We are glad you had a good mix of people onboard our Explorer cruise. This cruise type is aimed at people who feel as though they fit into the 'young professionals' or 'young at heart' category. We will pass on your feedback to our Operations Team, and we thank you for letting us know about the bar times and onboard spa. Once our onboard representative is made aware of any such concerns, they will be able to rectify this for you immediately. We are pleased to hear that your Tour Manager Boris was very professional. Thank you again and we are pleased that overall, you had a great week onboard with great people!
The weather was not great for our week out but Boris and the great staff of Cristal made sure we were well looked after!! We feel this week was definitely a highlight for us due to the extra effort of all the staff members. Thank you for the great hospitality!!
- Karen, 30/05/2019 22:53, Travelled in a Couple
Thank you for your review - we are really happy to know you enjoyed your cruise despite adverse weather conditions. We are really pleased to hear you were well looked after during your cruise and your comments regarding the staff will be passed on to them. Thank you!
We were lucky enough to have a mixed bag of great people on the cruise and we all got on really well. The boat crew were wonderful and accomodating and made our trip very enjoyable. Lara, was our guide and made sure we were organised for day trips, restaurant recommendations and nightclub visits. She did a fantastic job! Our cabins were a good size and the food was nice. Even though we were the last cruise of the season, we were lucky enough to have nice weather for the whole week except for the first two days. It was a really great experience for us and we would highly recommend it.
- Ross, 15/10/2018 14:33, Travelled in a Couple
Lara the cruise director was very capable and helpful and cheerful at all times. All the crew were great and the itinerary very interesting.
- Chris, 15/10/2018 14:12, Travelled in a Couple