Filter Reviews
Product
Year
4.8 from 11814 reviews
Fun & Fabulous

My partner and I had a great week on Sail Croatia thanks to Lauren, Mateo and the other crew members. The weather was average but Lauren went above and beyond to maintain morale and organise alternative activities. The crew were very easy-going and friendly and we enjoyed learning about Croatia from them. Our only suggestion is to Sail Croatia directly - we think the itinerary could be improved. The Sail Croatia website states the white water rafting is available on the Split to Dubrovnik tour (which was not the case). We also would have appreciated more time exploring the towns as opposed to spending hours at swim spots.

- Maya, 24/09/2024 10:22, Travelled in a Couple

Would not recommend this to anyone

The bedrooms for 3 people are just not big enough. The other people on the boat ruined my experience and expectations. Only good thing to come out of this trip was the bartender who was amazing

- Nathan , 26/08/2024 02:40, Travelled with Friend/s

Marijana, Sales Rep at Sail Croatia replied 2024-09-05:

Dear Nathan, thank you for taking the time to provide us with your review and feedback regarding your recent Sail Croatia Navigator cruise. It is wonderful to hear that your bartender was amazing and he was the highlight of the trip for you! We will be sure to let him know. We clearly advise our travellers when booking a Triple bed cabin that these are the same size as twin share hence why we offer 10% discount when a Triple bed cabin is booked. Thank you again for your feedback.

The BEST week!!

This trip was seriously one of the best experiences ever! We had an amazing crew, a great group of people and we visited some of the most beautiful places! Our ship was so much nicer and more spacious than we expected, the beds were comfortable and the air conditioning was amazing on those hot days! The swim stops were so beautiful and refreshing and exploring the islands and towns made for a perfect balance of a relaxing and activity filled trip! Dino and the rest of our crew were amazing, they worked so hard to make sure we had the best experience and nothing was ever too much trouble for them. Dino was fantastic, he was so friendly and welcoming and it felt as though he genuinely cared about us, taking our concerns seriously and taking care of any issues that came up.

- Emma, 23/08/2024 14:47, Travelled with Friend/s

Sail 2024

Had the most insane trip onboard the Pacific. Couldn’t ask for more with our tour guide Dino. He was so helpful and went out of his way to assist us in anything we needed. Even when some of the clubs were closed due to local happenings Dino sourced down the next best places to go and helped make the night the greatest it could be 😌😌

- Lucy, 23/08/2024 14:31, Travelled with Friend/s

Great trip!

The people - other travellers and the crew - are the highlight of this trip. Recommend for those who want to experience Croatia with new friends 😎

- Isabelle, 23/08/2024 13:31, Travelled in a Couple

Needs improvement

The tour guide needs to be more involved with the people on the boat. I understand that they might have been doing this for weeks already but the guide is the person who drives the moral on the ship, if they don’t want to get involved and leave it up to the group to make our own experience that is poor. Lucky the group of people I went on with was amazing and that alone is what made my trip. Certain experiences were cancelled months before we went on the boat and had no prior warning to these cancelations which for me were the only reasons why I signed up for sail Croatia. If Sail Croatia had known about the issues on Hvaar and Markaska then months before the boat had set sail an email should have been sent out to people and offered refunds for trips. It borderlines on a scam that people were sold an idea that was never going to be delivered.

- Alexander , 23/08/2024 11:11, Travelled with Friend/s

Dizare, Sales Rep at Sail Croatia replied 2024-08-30:

Dear Alexander, thank you for taking the time to provide your feedback on your recent Navigator Cruise. We appreciate hearing about your experience, and we are always striving to improve our services. We welcome your comments regarding our representative, so thank you for this. Please note that bars and nightclubs are not part of our cruise inclusions and are beyond our control. However, your feedback is valuable to us as we continually look to enhance the overall guest experience. We hope to have the pleasure of welcoming you on board again in the future!

Columbo

Matilda was amazing! The desserts weren’t the nicest and breakfast should have been a bit later but the rest of the crew were great too!

- Lauren, 21/08/2024 05:43, Travelled with Friend/s

Sail week

There’s wasn’t as many activities as I though there would be. The food wasn’t great and there was no food to snack on aka chips. I feel like since the towels weren’t drying they probably needed to be changed more often. My towel was wet all the time when showering. Sanja was great, crew were all fabulous. Sanja was well informative on each island and was very honest in which activity was better to do which was great.

- Olivia, 20/08/2024 16:34, Travelled with Friend/s

Marijana, Sales Rep at Sail Croatia replied 2024-08-30:

Dear Olivia, Thank you for your review and for sharing your feedback about your recent Sail Croatia Navigator cruise experience. We genuinely appreciate you taking the time to provide us with your thoughts, as it helps us to continually improve our services. We are pleased to hear that you found our representative, Sanja, to be informative and that both she and the crew made your trip enjoyable. We take great pride in our team and it's wonderful to know they contributed positively to your experience. We regret to hear that some aspects of your cruise did not meet your expectations. We appreciate your suggestions regarding the availability of more activities and snacks, as well as the quality of food onboard. Your feedback is invaluable to us, and we will review these areas to see how we can enhance the guest experience in the future. Our crew is always happy to assist with any requests to ensure your comfort, and we encourage guests to reach out to our onboard representative for any needs they may have so if you needed some fresh towels, all you needed to do is ask. Your feedback is crucial for us to improve, and we hope to have the opportunity to welcome you back on another Sail Croatia. Thank you once again for your comments, and for choosing Sail Croatia.

Boat should be retired

Our boat was a huge let down, we were told when we booked that we would be on a boat with more people than we actually had, we were also shown photos of a boat that was MUCH nicer than the one we were put on. We had no deck chairs/loungers on the top of ours so there wasn’t a space to fully relax an unwind. Almost zero shade on top as well so the only place to lay and relax was in bed which was uncomfortable as well. One shower for 24 people (plus crew), and you had to hold the shower head as it had nothing to mount to. The bed wasn’t big enough for me to lay in so every night while sleeping I had to scrunch my body up, it was also extremely hot below deck while trying to sleep this made it more difficult to get a good nights sleep. Overall it was a let down, if I were to do it again I would want to go on a boat that should actually be in operation, unlike the mala Kate which is what we were on. If it weren’t for the great people I was with then it wouldn’t recommend it to anyone.

- Tom, 19/08/2024 07:31, Travelled with Friend/s

Dizare, Sales Rep at Sail Croatia replied 2024-08-30:

Dear Tom, Thank you for your review. We are pleased to hear you met some great people on your cruise and we hope you enjoyed Croatia as a whole. We're sorry to hear that your experience did not meet your expectations. The ship you booked is part of our Standard category, which is our most budget-friendly option. For guests seeking more comfort and amenities, we offer higher-category ships at different price points. We strive to provide clear information on our website, including photos and details for each ship category. We appreciate your comments, thank you.

a fun and eventful trip

I definately think our guide Toni made us having the best time ever, he was really good at making the group become one and making sure that we were all having a great time. I find it admiring to see how quick we was at always answering our texts and questions whether it was late at night or during the day and he always made sure everone was safe and good especially during the party nights. He was a real and honest guide who made sure that our money was spent right and we didn't waste anything, giving us good recommendations of what to do see and eat and what not to do. I wanna thank him and sail croatia for a fantastic week!!

- Natalie Summer, 16/08/2024 12:35, Travelled with Friend/s

Great way to see Croatia

Marin was the best tour guide, he was so knowledgeable and very honest with his opinions. He would go out of his way to help you with anything you needed and made things run as smooth as possible. A great way to see the sights of Croatia!

- Hanna, 10/08/2024 11:38, Travelled in a Couple

Great fun

Honestly the vibe throughout the whole trip was great. We had a fantastic group leader named Clara who offered heaps of activities and the entire trip was just so fun

- Lucy , 07/08/2024 15:47, Travelled with Friend/s

Boat needs maintenance

The bedrooms need a major upgrade they’re a sauna and the boat is in need of maintenance as water leaked through the roof in the dining whilst eating lunch

- Jack, 23/07/2024 11:22, Travelled in a Couple

Dizare, Sales Rep at Sail Croatia replied 2024-08-30:

Dear Jack, Thank you for leaving us with your review. Our Standard Ships are popular with budget conscious, independent travellers on extended travels throughout Europe. Our Premier and Ensuite ships offer the added benefit of air-condtioned cabins compared to our Standard ships which you chose to travel on. We regret any issues experienced during your cruise. It is common for the more traditional, wooden ships, which are full of charm and history, to face occasional leaks during severe weather conditions, which was unfortunately experienced in the small part of the dining room during your week. Your comments help us in our ongoing efforts to maintain and enhance our vessels. Thank you.

Mali Ante

Lola our host & the crew were awesome and made us feel very welcome. Lola was very informative and helpful in a range of situations. The rooms were clean and tidy and the daily breakfast and lunch meals were delicious and kept us filled up for big days. The swim stops were beautiful. We had a great time on board the Mali Ante!

- Anonymous, 15/07/2024 12:13, Travelled in a Couple

Unforgettable week

The crew on board couldn’t have been any better they were honestly the nicest hardest workers you will meet always smiling and helping out in any way they could. The food was 5/5 amazing as well at the itinerary of the week with stops and swim spots. Only feedback would be the variety of drinks at the bar were not as advertised on the website and didn’t have the variety to suit some people we were with.

- Brayden , 12/07/2024 06:35, Travelled in a Couple

Tour guide

Andro made the trip worth it all ! He is a legend

- Tayla , 09/07/2024 20:38, Travelled with Friend/s

Such a fun experience!!

I had such an amazing time meeting so many new people and travelling to the different beautiful cities of Croatia, definitely a memorable travelling experience!

- Anonymous, 09/07/2024 11:50, Travelled with Friend/s

Overall Good Experience!

Dino was a great host and the crew were amazing! Wish we spent more time in the water and breakfast wasn’t so early, but it was balance or rest and party. I also wish we got more history about Croatia when we got to the different ports.

- Mia, 05/07/2024 10:54, Travelled with Friend/s

General

Sail Croatia was good. To make it better I would suggest more effort is put into the socialising of everyone on board e.g group drinking games, getting to know people etc. guided by the host. Also more time at each destination would be good! Not sooo long at swimming spots. Our host Clara did a good job for her first ever Sail!

- Annebelle , 03/07/2024 10:10, Travelled in a Couple

Croatian Perfection

A great way to visit the highlights of Croatia! Beautiful towns, wonderful company, overall a fantastic week! Activities available were good, included food amazing (cheers Johnny) and Marin was a great guide! Definitely recommended!

- Anonymous, 28/06/2024 16:10, Travelled with Friend/s

Good time with friends partying in Croatia

- Anonymous, 28/06/2024 12:43, Travelled with Friend/s

Sail week

Boat was a bit ordinary and not what’s in the photos and videos. Food was okay. Advertised that dinner isn’t included so assumed find something ourselves however it was organised every night which felt like we had strict time lines and did not have much freedom to explore. The dinners organised were overpriced and average. I don’t want to be eating Japanese on my first night in Croatia. I want traditional food and seafood!!! The night clubs we were taken too were small and pretty average and some overpriced!! 11€ for one drink is stupid. I also was charged wrong prices for my drinks on board, I ended up having to pay 30€ extra for drinks when I was just charged wrong. Ceili was amazing though! Best rep we could’ve asked for and she made the week so special! Have made friends for life

- Anonymous, 10/06/2024 06:36, Travelled with Friend/s

Dizare, Sales Rep at Sail Croatia replied 2024-06-13:

Thank you for taking the time to provide us with your detailed feedback! We are thrilled to hear about your positive experience with Ceili. It’s wonderful to know she made your week special and helped you form lasting friendships. Regarding the dinners, we would like to clarify that while these meals are optional, we understand that many guests prefer to dine together, which is why we organise group dinners. In regards to drinks prices, you are welcome to request a daily bar tab receipt by checking with a staff member. They will happily provide this information and address any concerns you may have. We appreciate your feedback and are committed to making improvements based on your comments. Thank you for sharing your thoughts with us, and we hope to have the opportunity to provide you with a more enjoyable experience in the future.

The most incredible and memorable week!

We were on the "Big Blue" ship, and to start with the only negative, the ship was smaller then we anticipated. The Navigator Cruise has 2 or 3 ships you can be put on depending on the price you pay. I would describe the accommodation has a hostel on a boat. However, this did not stop us all from having the best week, I would actually say it helped! Everyone was always together having chats, listening to music on the top deck, jumping from the top deck and making a memorable week for us. Lastly the crew and tour rep were all incredible!!! Highly Recommended 🥳

- Christina , 03/06/2024 10:46, Travelled with Friend/s

Sail

Our guide Anita did an amazing job and displayed a lot of care and made sure that everyone was comfortable and were having a good time. Anton and his crew were extremely welcoming towards us. The itinerary was well thought out and locations were unreal.

- Hamish, 02/06/2024 08:57, Travelled with Friend/s

Great trip

Loanna had great organisation and listened to the group as a whole Repeated important information multiple times individually and as a group to make sure we all knew what was happening She was very funny

- Anonymous, 03/10/2023 08:34, Travelled with Friend/s

Fantastic guide!!!!

I was with Katarina on Zaramaris, Kat was incredible and made the whole trip incredible. Overall had a great time but some of the meals could have been better and felt some facilities were lacking, but this may have been due to being end of season.

- Melanie, 22/09/2023 19:28, Travelled in a Couple

Marija Magdalena

The crew was helpful and friendly! The food was really good, overall an amazing experience

- Ryan, 14/09/2023 12:54, Travelled with Friend/s

Loved it!

Sail Croatia was amazing! Trip of a lifetime! I do recommend! Although it was very expensive, the day activities and offered meals on board are very over priced. Although it all is a lot of fun and over all I would do it again!

- Gemma, 12/09/2023 20:04, Travelled with Friend/s

Could’ve been a better trip

Different crew, more organisation, better food and to actually go to the planned destinations. Not be lied to by the captain and made to pay for the bbq when told there is no restaurants and then when we arrive at the destination there were a lot of restaurants. Drink prices are too high as well. Cleaner rooms and the air cons need to be cleaned out

- Lachlan, 11/09/2023 08:08, Travelled with Friend/s

Cayley, Sales Rep at Sail Croatia replied 2023-09-13:

Hi Lachlan, thank you for taking the time to review your cruise with us this season. Feedback is important to us, so I will be sure to pass on the comments you have raised, thank you for this. I understand it can be frustrating when there are changes to an itinerary, however this is at the Captain's discretion and usually due to safety reasons, which is our number one priority. Thank you for joining us.

Not what we were expecting

Croatia as a country was amazing and beautiful. However, the sail was disappointing. Our representative was not very engaging and for the price you pay, you don’t get a lot for it. Considering you pay prior, the drinks at the bar are expensive and ‘happy hour’ is only 10% off which isn’t worth it. They offered limited water and if you wanted a bottle of water you had to pay. Even when unwell, there is no bottled water that is accessible and you are not able to bring bottles from off the boat. As a couple, we were given two single beds and other groups of friends that requested single beds were in rooms with doubles. Overall, not worth the price you pay and we weren’t very satisfied and actually left the boat early due to being unwell and not being able to access cold water.

- Nikita, 04/09/2023 05:18, Travelled in a Couple

Ceira, Sales Rep at Sail Croatia replied 2023-09-06:

Hi Nikita, thank you for your review. We are pleased to hear you enjoyed your time in Croatia and its beautiful coastline. However, we are disappointed to learn of your lack of enjoyment onboard. The drinks prices are set per ship and an estimated price list is available for your perusal via our website. The bedding configurations onboard our Navigator cruises are not confirmed until 1 week prior to departure, and these can either be made up of; bunk bed, twin bed or double bed configurations. I can see that a double bed wasn't requested in this instance. In regards to the water cooler, water is available onboard this boat 24/7 from outside the saloon area and you are welcome to re-use your own water bottle. Upon checking our internal reports, I can see that our Onboard representative had tried to make you as comfortable as possible whilst your partner was unwell by bringing tea and water to your cabin, and even offering further medical assistance - we hope that he has made a full recovery.

Aircon bad when we paid for it

Aircon was not working properly and the bedroom fascilities were terrible. No changing of sheets, towels or pillows when we were in a HEAT WAVE and many on board were sick was not good. Whole experience was uncomfortable. Chef also prepared wintery hot meals when we were in a HEAT WAVE. Very disspointed with the experience.

- A, 03/09/2023 14:02, Travelled in a Couple

Ceira, Sales Rep at Sail Croatia replied 2023-09-06:

Hi A, thank you for your review. We are disheartened to hear of your experience and we hope that you were able to enjoy other aspects of your cruise. Our Premier ships include a mid-week cabin service which includes rubbish removal, floor and bathroom cleaned and a bed linen change. Additional towels can be provided upon request. All cruises include 3-course lunches which is usually a starter, main and dessert - I'm sorry to hear you were unhappy with the meals served, our chefs aim to provide a variety of meals using fresh, local produce and we are pleased to see that the overall feedback rating for the meals served during your week was rated 4.6 out of 5 stars. We understand that there was another group onboard who experienced sickness for less than 24 hours, due to reasons not relating to the cruise. Upon checking our internal reports, there were no reports of issues with the air-conditioning onboard. We have a rigorous process in place for any issues that arise onboard, which is outlined in your pre-departure information. Following this process ensures that no incident is left unreported and gives us the best chance to resolve this during the cruise for you. Again we thank you for your feedback, and we hope you enjoyed your time in Croatia as a whole.

Navigator Cruise

Loved all the locations and met heaps of friends. Food and chef was great! However crew themselves weren’t the most enthusiastic about the trip particularly our guide/organiser. But you get out what you put in. Overall had a great time!

- Emily, 29/08/2023 13:38, Travelled with Friend/s

Great Experience!

The people Some of the crew were amazing and the captain was very accomodating. We wanted to do more swimming

- Shelby , 29/08/2023 11:32, Travelled with Friend/s

We love Ana

Ana was amazing, she looked after us and gave us the best tips to make our trip easy and memorable.

- Rikki, 28/08/2023 09:18, Travelled with Friend/s

Rowdy crowd

Had a great, rowdy group which made the week really good and entertaining! So much fun and great memories made! The crew was so lovely, food was yummy! We had 4 deck chairs between the 34 of us and 1 floaty. There were also no spare towels when they blew away while hung up. Those were the only downsides. But overall the girls and I had fun.

- Leanna, 25/08/2023 05:02, Travelled with Friend/s

Excellent week but room for improvement

Had a great week on Sail on the boat Afrodita! Great way to see beautiful parts of Croatia and meet people from all walks of life. The crew and tour manager were all excellent. The bar tab method could be improved significantly and at least one room clean should be provided during this period. Would definitely recommend but some room for improvement.

- Nouzar, 24/08/2023 12:44, Travelled with Friend/s

Week to Remember

Sail Croatia was one of the best weeks of my life. We had an amazing group that was all super welcoming and ready for anything. Barb was an exceptional guide that was always smiling and willing to have a laugh with us. The crew on board worked so hard and did not stop cleaning up after us and making sure our drinks were full. Only down side is I didn’t realise how expensive the week would be. Bar tabs, excursions and tips and the end. The week itself is already not cheap and then there was a whole lot of cots that really added up. However, that is just small part. You can make money back but the experience was well worth every penny!

- Anonymous, 22/08/2023 10:52, Travelled with Friend/s

A great week you won’t regret!

We were travelling with 7 friends on a boat of 30. The crew and staff were wonderful and the itinerary was amazing. If you plan on spending a relaxing 7 days this Sail isn’t for you, it’s a more of a 7 day bender with no let up. Our fellow sail mates were great fun and people on other boats also made the trip one to remember. However, the rooms and bathrooms were tiny, the free breakfast is irrelevant as no one is ever awake for it and the lunches were what I would describe as a 3rd world counties school camp. I would definitely recommend trying a KJU while you’re in Croatia!

- Ben, 21/08/2023 16:53, Travelled with Friend/s

Sail

Enjoyable experience with friends. Crew and staff were great!

- Josh, 21/08/2023 16:48, Travelled with Friend/s

Dubrovnik to Split - Navigator

- Lachlan, 16/08/2023 10:14, Travelled with Friend/s

A lot of room for improvement

Whilst Croatia is absolutely beautiful, prepare yourself for the low quality of the boat and the extremely tiny confines of your room. Our shower, if you could call it that, didn’t even have a holder on the wall, you had to hold it yourself like a tap and shower on top of the toilet. The smell in the bathroom was horrific and with three people crammed in a room hardly fit for one person, it was certainly an experience. The tour leader and crew however were absolutely lovely and made the experience more bareable. If you’re not into budget travelling, sail Croatia is not for you.

- Keiran, 14/08/2023 13:10, Travelled with Friend/s

Ceira, Sales Rep at Sail Croatia replied 2023-08-14:

Thank you for your review. We appreciate your kind words about the tour leader and crew, and we're glad they were able to enhance your journey. We are disheartened to hear of your disappointment with the accommodation. It's important to us that our guests have a comfortable stay. We would like to mention that our Ensuite cabins are of a similar size to the Standard cabins, and our website provides images that depict the layout of the bathrooms, including the shower over the sink. We regret that you didn't have an optimal experience, but we encourage guests to notify us of any issues during their cruise, as our team is always ready to address concerns promptly. Our resolution process aims to ensure guest satisfaction, and had we been informed during your cruise, we would have taken immediate steps to find a suitable solution. Thank you for all your comments and thank you for travelling with us this season.

Great trip

- Sarah, 14/08/2023 11:24, Travelled with Friend/s

Great Experience!

Overall had such a fun week with an amazing bunch of people! Ioana our sail leader was incredible and went above and beyond for everyone, she made the trip unforgettable. Loved the boat and swim stops. Due to weather conditions we had a few schedule changes which should have been made up for! But overall was a bucket list trip I’ll never forget!

- Josie , 01/08/2023 08:59, Travelled in a Couple

Not what we paid for

Firstly we were one guy one girl FRIENDS only travelling and we booked two single beds. A week before going on the cruise we were told that there were to many solo travellers on the boat so we had to share a double bed. If we knew this could happen before booking then we wouldn't of chosen this cruise. When we got onthe boat we found out that there was only one solo traveller out of the 36 of us..A group of 8 girls all had separate beds and said if they were asked to share then they would of been more than happy too. It made the trip not so pleasant sleeping next to someone of the opposite sex that you are not in a relationship with. Secondly our host/guide or whatever you call him was useless. He was unapproachable, unfriendly, not helpful, grumpy alot of the time and wouldn't cater to everyone. Would say comments like "I'm the guide, you do it my way" All and all I didn't enjoy this and wouldnt recommend it

- Jess, 01/08/2023 07:29, Travelled with Friend/s

Cayley, Sales Rep at Sail Croatia replied 2023-08-02:

Hi Jess, thank you for taking the time to review your cruise with us this season. We are sad to read this as we receive such high rated feedback from other travellers for your cruise and ship throughout the season, so this is a shame. It is not possible to pre-book twin or double bedding on the Navigator cruise type Jess, so I can confirm you did not book for two single beds, I'm afraid. Our ships can be twin, bunk, or double bed cabins as stated in the FAQS, and also on the Premier Ship page. Feedback is very important to us and I will be sure to pass your comments on to the relevant teams. Thank you for joining us this season in Croatia.

Navigator Pacific

Our guide Dino made this experience unforgettable. Amazing dude with great knowledge

- Logan, 28/07/2023 00:37, Travelled with Friend/s

Underwhelming experience

The toilet was broken on lower deck which meant we had to constantly walk upstairs. This was inconvenient and not what we were promised for what we paid. We also paid for air conditioning which often turned off, meaning we woke up extremely hot. We wouldn’t have bought it if we had known it would randomly stop working. We didn’t have access to any tissues/toilet paper downstairs which was also frustrating as we had nothing to wipe things up with. When we arrived home from clubs we had been taken to the water was always empty which meant we had to ask other boats for water. When I called our representative he said all the deck crew were asleep and to buy it. This was completely unacceptable as we were meant to be supplied water. On our last night we didn’t get a family dinner or barbecue or cocktail which was on our itinerary. Often weren’t told about happy hour on the boat. It was not worth the amount money we paid.

- Ruby, 24/07/2023 14:39, Travelled with Friend/s

Cayley, Sales Rep at Sail Croatia replied 2023-07-26:

Hi Ruby, thank you for taking the time to write your review and provide us with your feedback. It is a shame to read you were unhappy with certain aspects of your cruise, especially as I can see we received a lot of positive feedback from guests during your cruise and for this ship and throughout the season in general. We do understand it is very hot in Croatia during the summer, especially when you joined up which can make it difficult to sleep. We have our 'ship types' displayed via our website so guests can view images and details about each ship category. This gives in-depth information of the amenities to ensure that our advertising accurately represents the accommodations provided. We highly recommend checking this prior to booking your cabin to avoid disappointment. You booked and were accommodated on one of our Standard ships where cabins are with shared facilities and don't have air conditioning as advertised. I would recommend booking next time accommodation onboard a Premier ship where cabins have private ensuite facilities and air conditioning as advertised. As feedback is very important to us, I will be sure to pass your comments onto the relevant teams. Thank you for joining us.

Slightly disappointed

Same bedding and towels for the entire week. Horrible smell in bathrooms. Tasks appeared to be too difficult for crew members, e.g my friend reached out to staff after collision with a sea urchin and they bluntly suggested to pee on it. They should’ve looked at it, tried to assist, help make a doctors appointment, discuss possible options. Rafting excursion was cancelled, no one was advised. Staff expected a tip despite average service and when being tipped there was no appreciation demonstrated, no ‘thank you’, but a careful eye was watching the amount tipped. Our boat leader didn’t make an effort to hype everyone up, it resulted in a mellow experience unlike what was advertised and expected when travelling with the navigator cruise. The itinerary suggests that there should be a group dinner followed by cocktails on our final night, but after money was collected earlier in the day, all staff were unreachable. No one organised a group dinner and our group felt disassembled.

- Anonymous, 24/07/2023 09:11, Travelled with Friend/s

Marijana, Sales Rep at Sail Croatia replied 2023-07-26:

Thank you for taking the time to write your review and provide us with your feedback. It is a shame to read you were unhappy with certain aspects of your cruise, especially as I can see we received a lot of positive feedback from guests during your cruise and for your ship throughout the season in general. We have a rigorous process in place for handling any issues that may arise whilst you are on the sail, which is included in the Pre-departure information emailed to you before the tour. It can be found under ‘Resolving Problems Onboard’. As you have provided your review anonymously I am unable to check if you have raised any of the issues mentioned in your review with your representative onboard. I have however checked with our Operations Manager and no issue has been raised with him on your departure which is an action required if you are unhappy with the actions of your representative and their service. We do thank you for your feedback and thank you for joining us.

Sail Croatia Review

Our boat waiter, Marijan Skocibusic was an absolute legend! He kept the vibes up for the boat the entire week and it wouldn't have been the week it was without him. Sail's number one employee, THANK YOU MARIJAN!

- Anonymous, 23/07/2023 17:44, Travelled with Friend/s

best week!!

had the most amazing week on sail however tour manager was extremely disorganised and rude - fortunately i had a great group on my boat however i would not recommend the tour manager i had

- Matilda, 14/07/2023 04:17, Travelled with Friend/s

Marijana, Sales Rep at Sail Croatia replied 2023-07-14:

Thank you for your 4 star review! We are so pleased to hear you had the most amazing week! We appreciate your constructive feedback regarding our representative. We have in place a robust system for training, monitoring, evaluating performance, and providing mentorship to our representatives, aiming to maintain the highest industry standards. Please rest assured your feedback has been passed on to our Operations Manager who will provide further training as applicable. We thank you again and hope to see you with us again sometime soon!

AMAZING WILL BE BACK AGAIN

Not only did we have the most amazing group of people who are now lifelong friends we had the most amazing crew on board. Ante our captain made us all feel very safe and comfortable. Gloria was a darling and always made sure we were fed and happy. Faruk was very knowledgeable and recommended some great activities for all of us within our budgets. Marin and Kula were so lovely and kind and always did Thier best to accommodate our needs. Boshco is an amazing chef and I have been missing his cooking since i left the boat. Will be bringing my friends who missed out back again next year and we will hopefully be onboard Vosicia again. Thank you all for such an amazing week. Xxxx

- Bella, 10/07/2023 11:37, Travelled with Friend/s