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4.8 from 1032 reviews
Split

Wonderful ship and crew were very accommodating.

- Anonymous, 22/10/2024 08:27, Travelled with Friend/s

Sail Croatia week ending 10/06/13 on Olimp

The crew was fantastic. Very friendly and accommodating. We were kept informed on a daily meeting about changes and weather situations concerning our travels. V our guide was great, suggesting restaurants and other things about the Croatia people. I would choose to do this trip again. It was a vacation of a lifetime! Most people were not happy that coffee couldn't be have after 9:00 am.

- Rick, 10/10/2024 17:24, Travelled with Friend/s

Rick Ball

Staff was great. Especially Klara and Pamela. We enjoyed the swim stops and island stops. The meals were so so too much fish for my liking. They’ve in our room didn’t work for 1/2 the week. The tours were great, Capains dinner/dance and wine tours as well I would include gratuity in the price and/or arrange for credit card payments for on board liquor purchases for some people I spoke to were surprised they needed so much euros at the end of the trip which may have an effect on gratuity’s We would highly recommend Sail Croatia to anyone that asks us

- Rick, 08/10/2024 13:54, Travelled with Friend/s

Ceira, Sales Rep at Sail Croatia replied 2024-10-17:

Hi Rick, thank you for your thoughtful review! We’re thrilled to hear you enjoyed the swim stops, island visits, excursions and Captain's Dinner, and we appreciate your compliments about Klara and Pamela. Our chefs always aim to provide a variety of exciting dishes, however we understand that tastes can differ. Your comments will be passed on to our culinary team. Regarding gratuities, we want to clarify that tipping is entirely optional and at our guests' discretion. While we provide guidance for those who inquire, there’s no pressure, and any amount is appreciated by our crew. Thank you for your recommendations, and we hope to welcome you aboard again soon!

Overview

Great crew all round. Extremely professional and courteous. Very high standards of comfort and cleanliness. Very professional Tour guide , perfect touch and interaction with all passengers. Only complaint is breakfast is too early to close at 9.00am, also it was a direct shut down at that time. Even at 9.o5 am the coffee and tea was closed, leaving the only option was to purchase. Tea and coffee. That station should be available all day subject to cruising condition.

- Graham, 08/10/2024 09:07, Travelled in a Couple

Perfect

We reserved a few years ago but then the COVID Pandemic landed. We had to cancel and Sail Croatia were so great to deal with. A full refund no hassle. We rebooked six months ago and just returned home. We were on the ESperanza Dubrovnik return. Boarding was easy. We met with Mia the cruise director. Such a lovely warm kind person. She was so organised . We got great information and recommendations where to go when ashore. The food was very good . Anna and Antonio were our servers and bar tenders. Nothing was too much trouble to them. The weather was not the best but the captain and the sailors had to rearrange the itinerary to avoid the rough seas at times. We felt safe at all times and managed swim stops in secluded bays every day. Overall we loved it. We made new friends who we will keep in contact with. Two small areas that could improve. The hairdryer in the room wasn't great so I'm told. Also the ladders for getting back onboard after swimming need to be longer. Excellent.

- John Philip Collins , 19/09/2024 18:40, Travelled in a Couple

Good experience overall

Captain very good at choosing swim locations and avoiding some inclement weather. Food/drinks/service & guides all good and great choice of ports of call. Engines noisy with downstairs cabins at back of boat.

- Anonymous, 17/09/2024 07:55, Travelled in a Couple

????

No snacks and coffee service only a few hours a day? Also couldn’t get a beverage while band was playing? Boat lost revenue during entertainment because couldn’t access the bar

- John, 17/09/2024 05:00, Travelled with Family

Exploring

Well it wasn’t Great, the crew were bored

- Brian, 03/09/2024 06:56, Travelled in a Couple

Great but....

Our tour/customer representative, Barbra, was great. The islands were good with a couple of things. We didn't get to explore Vis much since we stayed korcula.. Korcula was great. We stayed in Mijet which was not worth the stop. As for the food. Breakfast was good but could have had more options instead of eggs. Lunch was over the top each day. The food was good. The night before and the day of decorating, we felt rushed off the boat. We had to be off by 9am. Jacuzzi was emptied the night before and could not be used. Did not understand why decorating time could not have been around 11.. The staff was great and the swim stops we a pleasure.

- Steve, 06/08/2024 15:56, Travelled in a Couple

Exceeded our Expectations

On arrival we were greeted by Ioana who welcomed us in a very professional and courteous manner. The ship Olimp was amazing. Very modern and clean. The crew were equally professional and a special mention must go to our housekeeper. She was the BEST. Our cabin was always cleaned with fresh towels which made our experience even more enjoyable knowing that everything was clean. Ioana who was in charge of cruise went over and above to ensure everything was perfect for all the guests on board. She was a true professional and I cannot thank her enough for making our cruise so very special and memorable. Thank you!

- Nigel Fawkes , 23/07/2024 11:01, Travelled in a Couple

Wonderful experience

My wife and I had a wonderful experience sailing on Olimp. Beautiful vessel with everything being first class. Couple of minor things they could improve the experience with but overall wonderful. Excellent food, beautiful clean cabins, excellent staff/crew and stopped in fantastic swimming locations.

- Geoff, 09/07/2024 05:03, Travelled in a Couple

Please use name tags and introductions and perhaps seating changes at meals so people get to know each other, I'm sure most people leave the cruise without remembering most names

Friendly crew, great food and lovely venue

- Fabian Cohnen , 25/06/2024 12:06,

Split North

Overall the trip was excellent. However if you look into the fine details then you can find major issues. For example tipping policy is terrible ad should be scrapped. Company say one figure staff say a different figure and service you receive is not worth either amount. Some staff’s appearance could improve especially first thing in the morning at breakfast. Sail Croatia and crew of Jelena, have forgotten who the customer is, in respect of, a customer works hard to save money to go on holiday and we are all suffering with cost of living being expensive no different to the crew. Excellent on the face but poor in detail

- Pau, 18/06/2024 04:59, Travelled with Friend/s

Ceira, Sales Rep at Sail Croatia replied 2024-06-20:

Hi Paul, thank you for taking the time to provide your 4-star review. We are pleased to hear that you found the trip overall to be excellent, which is also reflected in the overall cruise rating of 4.8/5 stars. Our tipping policy is clearly outlined on our website and in pre-departure documents, and we apologise for any miscommunication that occurred during your cruise. Please be assured that we have addressed this issue to prevent any future confusion. Additionally, we appreciate your comments regarding staff appearance and service quality, especially during breakfast. Your feedback is invaluable, and we will use it to improve our services and ensure our team meets the high standards we strive for. Thank you for choosing to travel with Sail Croatia.

loved the boat and the crew

- Barry , 11/06/2024 21:31, Travelled in a Couple

Good trip

Good boat, nice crew, good food.

- C, 11/06/2024 09:23, Travelled in a Couple

Olimp. Review

What we liked about Sail Croatia: The boat was beautiful and the staff was courteous and helpful. We enjoyed the overnight stays, and the optional UNESCO dinner. What we did not like about Sail Croatia:: The hot tub was not hot, lukewarm at best. Meals choices were limited if you did not like the day’s meals you were out of luck as there were no other choice. No activities or music on board other than a swim stop (weather permitting). The included traditional dinner venue was nice but the food was too bland for our taste. The bar staff charged our account for a bottle of wine and several drinks that we did not order. They need a better accounting system for the onboard liquor. This cruise is better suited for people who want it quiet and with minimum people. For people who enjoy lounging in the sun reading books as there is little else to do when you are onboard. This type of cruise is not for us.

- Anonymous, 09/06/2024 18:27, Travelled with Friend/s

Marijana, Sales Rep at Sail Croatia replied 2024-06-11:

We're glad to hear that you enjoyed your beautiful ship, that you found the staff helpful onboard, and that the overnight stays were a memorable experience! We're sorry to hear that some elements of the cruise weren't as you expected. A daily buffet breakfast and 3-course lunch are included daily on all cruises. Set menus allow the onboard chef to prepare meals to a high standard using fresh, local ingredients. Unfortunately due to the size of the galley onboard our luxury small ships, an a la carte menu is not possible, however we are more than happy to accommodate dietary requirements. Unlike large cruise liners, Sail Croatia cruises are all about experiencing an authentic side of Croatia onboard luxury small ships, being shown the secrets of this incredible country by local, welcoming staff and experiencing culture, food and historical sights with like-minded travellers. Our cruises dock overnight in each destination, bringing guests into the midst of each town/harbour by mid-afternoon. After enjoying breakfast and lunch onboard, relaxing at a swim stop and cruising towards your next destination, ships are docked along the waterfront, ensuring guests are able to explore each destination at their leisure, participate in optional activities or indulge in local cuisine in one of the local restaurants.

Mr

The swimming stops for me was the Best part also the food was very good The staff was also really nice Thank you It would be nice to have afternoon coffee and tea included in the package Yours truly Antonio Bossio

- Antonio , 24/10/2023 13:06, Travelled in a Couple

Almost great

Sail Croatia is a customer oriented company and we are glad we sailed with them. The ports we visited were fantastic. The ability to select from a number of organized tours at each port or just do your own thing was much appreciated. Croatia is a beautiful country and we felt safe and welcomed everywhere we went. However, there are a few things you should consider. You don’t get to most ports until mid afternoon each day so might have less exploration time than you anticipated. The breakfast selections were great but lunches and dinners are at set times and set menus. We loved it but be aware you get what they serve. Our lower level room was very nice, but it was only serviced a couple times in the whole week and twice we had to ask for things like toilet paper, garbage to be emptied and dry towels. Oddly enough other rooms had the same issues while others were tended to daily which was weird. No idea why the discrepancy, but the final assessment is we had fun and would do it again.

- Ian, 17/10/2023 11:34, Travelled in a Couple

Cayley, Sales Rep at Sail Croatia replied 2023-10-23:

Thank you for your 4-star review and for choosing Sail Croatia. We're delighted to hear that you enjoyed the fantastic ports and the flexibility of the tour options.Your feedback about port arrival times, meal options, and room servicing is invaluable, and we'll use it to enhance our services. I would like to expand on these; arrival times in to harbour is heavily reliant on Port Authorities with permission to dock, so timings may vary however your Onboard Rep will provide frequent updates on arrival times. Menus are carefully crafted by the onboard chef and are set for the week, and include a starter, main and dessert - it's great to hear you loved the meals provided. Included is a daily cabin cleaning service and a thorough mid-week cabin service which includes linen and towel change. Upon request, our staff are more than happy to provide additional towels and toilet paper. We apologise for any inconsistencies experienced here and we will pass the feedback on to the relevant department. We're thrilled you had fun and would sail with us again. We look forward to welcoming you on board for another unforgettable journey.

Near perfection

Fantastic cruise on a clean efficiently managed ship.

- Paul, 17/10/2023 06:14, Travelled in a Couple

Esperanza Sail Croatia

Great Crew and hostess Mia were outstanding. Minor problems: AC went out last few days though. Need a stronger band width for Wifi. Very spotty reception. All in all a good cruise was had by my wife and I and the couple we came with.

- Dale, 17/10/2023 06:03, Travelled with Family

Cayley, Sales Rep at Sail Croatia replied 2023-10-23:

Hi Dale, thank you for your 4-star review. We appreciate your kind comments on the crew and hostess Mia, and we will surely pass this on. We understand that there were minor issues with the air-conditioning which was swiftly resolved upon arrival in to Dubrovnik. WIFI is subject to download limits and coverage, so can be spotty at times. We are pleased that that you all had a wonderful time overall, and we hope to welcome you back onboard soon.

Very pleasant!

After four weeks of independent traveling through major cities, the pace of the seven day cruise was very welcome and needed. The daily routine of a generous buffet breakfast, relaxing on the deck before a swim and then a three course lunch before departing for shore for the afternoon, was very pleasant in the beautiful weather we had. The cruise offered a glimpse of the beautiful cities and islands Croatia has to offer, which I would now like to explore further. We had two evening meals and a lavish wine and cheese night on board too. Daily activities are offered at an extra cost, with some requiring minimum numbers to go ahead. Most people on our cruise were retired or nearing retirement and shared many common interests, (particularly travel) which created a great atmosphere. Staff were terrific.

- Marianne , 12/10/2023 13:41, Travelled in a Couple

Unbiased

The boat was modern and comfortable. The meals were excellent most of the time. The crew was courteous and helpful. V was informative and entertaining. My suggestions would be that Sail Croatia should model their cruises after Viking. Include a drink package and include the daily excursions in the initial price. It would make the cruise more carefree, more relaxed and enjoyable.

- AAA, 10/10/2023 09:06,

Mr

Staff .... we're all fantastic.

- Anonymous, 10/10/2023 05:00, Travelled in a Couple

Croatia did not disappoint!

Great staff, beautiful boat. Our cabin was unusually small compared to others on our cruise - even single person cabins were significantly larger, notably the shower. Cabins need more hooks or places to dry things. Food on the cruise was great - though breakfast could have had more variety. Itinerary took us to fantastic locations. Wish we could have spent more time exploring the locales on our own. Our cruise director Mia was spectacular! The two group events on the boat needed some help. The cocktail hour on the top deck was lit with horrible emergency lighting and not conducive to a party atmosphere. The captain's dinner concept was nice, but we would have preferred to eat in a local village restaurant, The entertainment at the captain's dinner was clearly skewed to an older audience and half the room left before the music was finished. But overall we really enjoyed our experience.

- Anonymous, 26/09/2023 11:32, Travelled with Friend/s

Marijana, Sales Rep at Sail Croatia replied 2023-09-28:

Thank you for taking the time to review your cruise with us this summer. I'm so pleased to read you were happy with the fantastic destinations you visited, it was a pleasure to have you join us on board. Thank you for your kind comments regarding your representative Mia - we will be sure to pass these along as it is nice to be appreciated. Thank you for your further feedback which has been passed on to the relevant departments. Thank you again for joining us.

Should have been five stars, except……

We loved our trip with Sail Croatia on the Olimp. Wonderful ports, beautiful swim stops, lovely food, pleasant hard working staff. However, our trip was spoilt but poor communication prior to us leaving home as we did not know that all payments once on board were to be in cash. For a cruise of this luxury status, we find this unbelievable, but prior knowledge would have enabled us to better prepared and not worry every day about what we were spending.

- Kerrie Jacobson , 26/09/2023 07:39, Travelled in a Couple

Marijana, Sales Rep at Sail Croatia replied 2023-09-28:

Hi Kerrie, thank you for your 4 star review! We are so pleased to hear you had such wonderful time onboard our cruise. We appreciate all your comments regarding the destinations, beautiful swim stops, lovely food served and staff that took such great care of you! We provide information regarding the method for bar tab payments on our 'Pre-departure' document which is indeed emailed to our guests 1 week before departure, however, this document can also be found via the Online account as soon as the final balance is paid, 12 weeks before the departure. There we outline that bar tabs are payable in cash (Euros) at the end of the cruise. You are also welcome to ask for a daily tally of your bar tab. Thank you again for your feedback and we hope to see you with us again sometime soon!

great week

ship is very nice, ports of call excellent.

- Anonymous, 22/09/2023 20:22, Travelled with Friend/s

Food & Smiles make for a perfect score

The ship was very nicely appointed. It was clean and comfortable. The cruise destinations were all very special and memorable. I really enjoyed my time with Sail Croatia. Our tour guide, Mia, was excellent. Pamela and Toemo stood out amongst the crew. They worked diligently and were very pleasant. There were a few areas of opportunity for improvement. The crew (Sailors) could have been much more friendlier. A simple smile and hello when passing guest would make a big difference. They would not even acknowledge you. The food presentation and service was very good. The food quality and taste needs a lot of improvement. The food was either very bland (no flavor) or very salty. The desserts were good, but the meals (lunches/dinner) were not. The coffee on the boat was terrible! This is such a simple offering that goes a long way. It was instant coffee and it was only offered until noon everyday. Thank you

- Steven A, 21/09/2023 14:57, Travelled in a Couple

Great cruise

Great cruise The food could have been better.

- Piyush, 19/09/2023 11:41,

Needs a few tweeks but a fun time

The concept is great. The ports we visited were fantastic. I loved the swimming each day and we were very fortunate to have an awesome group on board. The group would mean the difference between a good time and an awesome time. We were lucky. I did find the breakfasts a little tedious with the same items served up every day with almost no variety. The cabins were clean, but the curtains need to be upgraded to block out light. Having a cabin directly under the dining room meant we could hear every chair movement after each meal with the staff cleaning the floors. Ivana the cruise director was sensational. She made the adventure fun. Aside from the few recommendations it was a fun trip,

- Anonymous, 04/09/2023 03:03, Travelled in a Couple

Cayley, Sales Rep at Sail Croatia replied 2023-09-04:

Hi there, thank you so much for your review and for joining us this season! We are so pleased to read you had a great time and enjoyed the experience of cruising with us - this is wonderful to see. I will be sure to pass your kind words onto Ivana, thank you for this. Feedback is important to us, so I will share the points you have noted in your review with the Operations Manager. Thank you for a fantastic week on board!

So close to absolute perfection

The Boat is immaculate and the staff superb. The swim stops and overnight mooring locations were amazing. Food was very impressive. Room was plenty large enough and finished to an extremely high standard. Everything had a luxury feel to it. The Staff were very friendly and efficient.

- Graham, 09/08/2023 13:29, Travelled in a Couple

Queen Jelena

- Tihomir, 09/08/2023 00:45, Travelled Solo

Esperanza boat

We though sail Croatia was good value for money but later found better boats for way cheaper. Disappointed in the service, cleanliness and food . Room floor was not washed once, luckily small and washed ourself. , The shower not cleaned once. Had to ask to change the linen, when we were informed that it will be changed on the Wednesday. It was eventually done on Thursday. Food quality of an old age home. Asked for double bed slept on two single beds. Later found that owner of ship children work on the boat. Thats maybe why! Stops on islands was however amazing and Boris / tour operator working for the boat was very helpful and assisting us with places to visit and Restaurants suggestions on the islands. The boat was way more expensive that a big cruise liner and does not justify the cost of this small boat travelling. When we got of the boat there was no farewell greeting by the staff or someone helping with the luggage. 😪😢.

- Pierre, 08/08/2023 15:47, Travelled with Friend/s

Cayley, Sales Rep at Sail Croatia replied 2023-08-09:

Hi Pierre, thank you so much for taking the time to review your cruise with us this summer in Croatia. I am quite disappointed to read your review, especially as I can see guests from your week on board provided both positive reviews and feedback of their experience. In saying this, we do appreciate you taking the time to provide us with your feedback and this will be passed on to our Operations Manager in Split, thank you for your points raised.

Croatian Islands Fun Cruise

Islands and Ports visited were outstanding. Passengers were fun and cohesive.

- Steven , 08/08/2023 10:26, Travelled in a Couple

Cruising m

Decent rooms, decent food, decent staff

- Al knoll, 08/08/2023 06:54,

Esperanza

Direction and information from tour director Service and attitude of staff on board Not being rushed at every meal Not removing the breakfast buffet at exactly 9am every morning and then asking everyone to leave the area immediately. Extending the bar closing hours and if it is to close so early allow guests to bring alcohol on board Would have liked to see the director and crew on our final morning to bid us farewell. Felt like a very cold exit.

- Serge , 08/08/2023 06:15, Travelled in a Couple

Cayley, Sales Rep at Sail Croatia replied 2023-08-09:

Dear Serge, thank you for taking the time to review your cruise with us this season, it was a pleasure to have you join us. I am disappointed to read your review as I can see we received positive feedback from other guests during your cruise with us. Feedback is very important to us at Sail Croatia, as it enables us to make improvements to our services where necessary. Please rest assured, your feedback is well received and will be passed over to the Operations Manager in Split so that this can be communicated with the right Team. Thank you for a fantastic week on board exploring Croatia with us and we look forward to welcoming you back in the future.

Elegance Cruise

It was a great 7 days on the Queen Jelena and the schedule saw us visit fantastic islands from Split to Dubrovnik. We had a great crowd of people on our trip, and swim stops were amazing. Cabin was better than we anticipated. Food was bland and lacking vegetables and salads of any kind, soup on a 35 degree day is not ideal. There is an opportunity in this area. Our tour guide was pretty absent, apart from his lunch time speech, although he was humorous. Would recommend doing this trip.

- Simon, 02/08/2023 16:03, Travelled with Friend/s

Elegance Cruise on Esperanza - Split to Dubrovnik

Calm sea, daily swim off back of boat, perfect passenger numbers 38 in 19 cabins, getting to see a new Croatian island every day, fantastic sea water temperature - easy to stay in water for an hour, fantastic scenery and sightseeing particularly in the older areas of Split, Dubrovnik and Korcula, visit to Blue Cave in Viz, watching/dancing at the battle of the bands (Beatles v Rolling Stones), Captain’s Dinner & live music. excellent quality of food & staff, impressive cabins with excellent shower, fantastic group of passengers of similar age

- Anthony, 25/07/2023 10:50, Travelled in a Couple

Beautiful Croatia

We enjoyed the cruise particularly the islands we stopped however there certainly are areas for improvement.

- Anonymous, 21/07/2023 08:54, Travelled in a Couple

A Great holiday

Croatia, its people and its islands. The boat, its crew and our fellow guests. Memories and friends for life

- Richard, 21/06/2023 07:01, Travelled in a Couple

Wonderful way to see the best of Croatia

A laid back experience combined with a beautiful boat and excellent service from the crew. Cabins were spacious compared to some larger cruise experiences we have had and the food was excellent. Will definitely think about another cruise with Sail Croatia.

- Gus, 20/06/2023 13:32, Travelled in a Couple

Sometimes Good, but ended badly

The collection from the airport on arrival was somewhat disorganised - but we were dropped off at our hotel eventually. Unfortunately, on the 5th day, my wife and I were violently sick along with several others on the boat at the same time. The tour manager thought it must be a bug as they had a similar problem the previous week, however, as 8 people came down at the same time, we felt it was possibly food poisoning. Unfortunately it ruined the holiday and made our journey home quite difficult. We were told that breakfast on the day of departure would be starting at 7am, but none was available by 7:20am when we left for our bus to the airport. We were hoping for some toast.

- Chris, 20/06/2023 13:21, Travelled in a Couple

Ceira, Sales Rep at Sail Croatia replied 2023-06-21:

Thank you for sharing your feedback Chris. It is disappointing to hear you were unsatisfied with some aspects of the cruise, and we would like to provide clarification. While we were eventually able to drop you off at your hotel, we understand the importance of a smooth and efficient transfer process. There were many flight delays that day, which may have contributed to this. With regards to the illness experienced, our tour manager initially attributed it to possible effects of the weather conditions experienced previously, and upon checking our internal records, there are no reports of bugs from previous weeks. We regret that breakfast was not available at the specified time on the day of your departure. We will address this issue with our team to avoid such delays in the future - thank you for bringing this to our attention. We hope these issues didn't detract from your overall experience. Thank you.

La grande Bleue Sea Dream

Amazing sea coastal island sceneries cruising on a luxury Yatch. Great sunrise each morning, and will remember for ever my Turkish cafe. The best daily swim in theses clear Dalmatian waters with a captain who found great quite safe water spot paradise for us. A fantastic cruise team on board on this week in particular, top front house waiters, doing their best, and always pleasant with the guests..amazing guys Great adventure expedition journey in each town well organized and explained by Slavran. Love his character, and passion for his country Croatia. About the chef, and his delivery product, a very poor results, and a no interest in what he does. The breakfast buffet were fine, and sorry but the lunch menu and food were a shame in relation to the image and the service that your company want to achieve. That would be the issue that you need to work on it. Simple fresh food with care , attention, balance of the menu, and a touch of imagination, this is what the people like.

- Dominique, 16/06/2023 12:17, Travelled in a Couple

Cayley, Sales Rep at Sail Croatia replied 2023-06-19:

Hi Dominique, thank you for your 4 star review - this is wonderful. We do take your feedback very seriously and implement positive changes wherever possible, especially with your many years of experience in the restaurant and food industry, we really do appreciate this. Please rest assured that your comments have been passed on to the relevant departments as we know there is always room for improvement. Thank you for a fantastic week enjoying beautiful Croatia with us.

Failed to meet expectations

Compared to recent cruises in the region, the food quality and choice offered was poor and repetitive. Bar closed too early in the evening. Pillows in the room were substandard and uncomfortable. Often had bad drain smell in cabin. The Tour Guide, Stjephan, was outstanding and the rest of the crew very good.

- Brian, 13/06/2023 06:23, Travelled with Friend/s

Cayley, Sales Rep at Sail Croatia replied 2023-06-15:

Hi Brian, thank you for your review and for joining us in Croatia this season. I am sorry to hear we did not meet your expectations on this occasion. Please be assured that your feedback is very important to us and your remarks will be passed onto the relevant team so that improvements can be made. Thank you for this and also for your kind words on Stjepan, I will be sure to pass this along to him. Thank you!

Nice voyage

Our guide, Stefan, was excellent and did his best to make it a great experience - even if we had some very bad weather at the beginning. The boat and the crew were fine and the service excellent. We think there could be more attention paid to safety - a clearer set of instructions what to do in case of emergency and a member of the crew on duty 24 hours per day. The food was fine but at some points they ran out of salad bar and fruit salad. There should MORE than enough of everything like that.

- Victor, 25/05/2023 05:31, Travelled in a Couple

Marijana, Sales Rep at Sail Croatia replied 2023-05-31:

Hi Victor, thank you for your 4-star review - we are so pleased you had a great experience onboard! Thank you for your points regarding safety procedures. These are outlined in the Welcome Speech by the Sail Croatia Representative on board at the check in who is always available for you should you need further assistance. Thank you again for all your comments and we hope to see you on board with us again in the future.

Feedback

Overall we enjoyed our time on the beautiful Queen Jelena. We unfortunately missed out on 2 of the islands due to weather and whilst we understand you can not control the weather we feel a small compensation (another dinner on the boat, free tab for the day etc) could have been offered, as the ship would have saved significant amounts of money by NOT sailing.

- Wayne, 23/05/2023 13:53, Travelled in a Couple

Overall great time.

The staff are fantastic and go above and beyond to make the cruise a great experience. As an example, a guest suffered a family tragedy; and within minutes the staff was already coordinating arrangements for her to get to her family. Our only complaint is that they weren't able to modify the agenda to accommodate weather conditions unsuitable for swimming. We spent a lot of dead time waiting for an afternoon docking slot because the weather wasn't suitable for swimming at the selected swimming locations.

- William, 23/05/2023 12:25, Travelled in a Couple

Split Return

Great cruise director who kept everyone's spirits up despite the weather. Service by rest of crew, average. Food mixed, some very good, rest average Boat very nice but mattress was hard and needs to be replaced along with pillows

- Robin, 23/05/2023 11:54, Travelled in a Couple

Trip

I would like to suggest that you don’t start your cruise season while the islands are still closed and not much open. The bar staff should also understand how to make drinks if have them on the list of drinks. May yea and coffee should be free all day ( not a big cost to you )We had a good cruise besides these minor things.

- Martin, 20/05/2023 13:00, Travelled with Friend/s

Cayley, Sales Rep at Sail Croatia replied 2023-05-31:

Hi Martin, thank you for taking the time to review your Elegance cruise with us this season. Your feedback is very important to us, so we appreciate that you have taken the time to write to us with your suggestions. There are many benefits to travelling to Croatia outside of peak season in April and May, including cheaper cruise and flight prices, as well as fewer crowds of tourists - this is usually down to personal preference. I will be sure to pass your comments regarding drinks onto the relevant team, thank you for bringing this to our attention and we are pleased that you had a good time. Thank you!

So much fun!

The passenger coordinator, Ioana, was amazing - great communication regarding what was ahead and very responsive to any passenger needs. There was food aplenty; we joked about getting three dinners every day. Best of all were the stops - every island is rich in history and allowed for easy access to the key sites. I wish we had more time at each stop so maybe next time I'll book a longer cruise.

- Anonymous, 11/05/2023 16:04, Travelled with Family

Cayley, Sales Rep at Sail Croatia replied 2023-05-12:

Hi there, thank you so much for your review of your cruise with us on board Esperanza. I will be sure to pass your comments and kind words onto Ioana, thank you so much for this and for an amazing week in Croatia.

Great ship - Great views - Great time !

We really enjoyed the freedom to explore each location in our own time .

- Anonymous, 27/10/2022 07:16, Travelled in a Couple