- Anonymous, 02/11/2024 23:01, Travelled in a Couple
Loved the week on the ship. Met some great people. Mostly from Australia, UK and USA. Particularly enjoyed the swim stops. Great food too. Be aware though that the ship docks late afternoon in each location so some of the advertised shore excursions will not happen. We found this disappointing and would recommend Sail Croatia only promote those excursions that have a realistic chance of going ahead.
- Rhys, 09/10/2024 09:12, Travelled in a Couple
Great crew all round. Extremely professional and courteous. Very high standards of comfort and cleanliness. Very professional Tour guide , perfect touch and interaction with all passengers. Only complaint is breakfast is too early to close at 9.00am, also it was a direct shut down at that time. Even at 9.o5 am the coffee and tea was closed, leaving the only option was to purchase. Tea and coffee. That station should be available all day subject to cruising condition.
- Graham, 08/10/2024 09:07, Travelled in a Couple
Beautiful Croatian coast and a good crew
- Tony, 07/10/2024 12:52, Travelled in a Couple
The food. No need for a 3 course meal at lunchtime. How about a salad type buffet. Anyway, the quality of the food left much to be desired(too stodgy. Breakfast hot food wasn’t kept warm Cabin was good, especially the shower No swimming spots as advertised Sail Croatia staff excellent, crew not so Bicycling very good. Excellent concept
- Anonymous, 07/10/2024 08:25, Travelled in a Couple
Hi there - Thank you for your review! We’re glad to hear you enjoyed the cabin, especially the shower, and that you found our bicycling concept to be excellent. It's also great to know that our staff made a positive impression on you. We appreciate your thoughts on the meal structure and quality and regret your disappointment. Our chefs aim to provide a variety of meals using fresh, local produce, and we have found with the small kitchen space onboard, the 3 courses work best and produce less food waste than lunch bufftets. We are sorry that due to the unusually poor weather conditions, some swim stops were not possible.Your insights are invaluable to us, and we hope to enhance your experience in the future. Thank you once again for your review!
Places we visited, people we met, local culture.
- Craig, 30/09/2024 11:29, Travelled in a Couple
What a beautiful country to explore. The boat and the crew was excellent. Massive thank you to our wonderful tour guide Klara, her knowledge and laughter all week was amazing…..she needs a pay raise 😂👍.
- Adrian, 30/09/2024 08:36, Travelled in a Couple
The Croatian islands are so beautiful to see when biking. The EOS ship was not as nice as other pictures on the website. The staff were all pleasant. Vegetarian options were limited. Despite rain, the staff worked very hard to reroute us and gave us a wonderful experience.
- Anonymous, 27/09/2024 19:47, Travelled in a Couple
Anton and Karla our cruise / bike leaders did well with the large group of cyclists that were on-board the Princez Diana. Delaying a couple of rides due to weather and adding an additional ride for the island that we missed due to the weather. However, some of the riders did not like the fact that the additional 20km added for this additional ride were not given the option of missing it as it was stated before the start of the ride the group was told the additional ride would be optional. The kitchen staff were outstanding with excellent choices made for B / L and Dinners that we were given on the boat. I would've appreciated coffee included with lunch or dinner though not just breakfast. As for the room (Cabin #5) it was adequate as we did not have a working safe - staff said someone would fix it but that was never done. The venting in the bathroom was not good and the annoying relay pump sound was pretty bad when anyone was using water on the boat. I would recommend the cruise.
- David, 23/09/2024 14:42, Travelled in a Couple
We reserved a few years ago but then the COVID Pandemic landed. We had to cancel and Sail Croatia were so great to deal with. A full refund no hassle. We rebooked six months ago and just returned home. We were on the ESperanza Dubrovnik return. Boarding was easy. We met with Mia the cruise director. Such a lovely warm kind person. She was so organised . We got great information and recommendations where to go when ashore. The food was very good . Anna and Antonio were our servers and bar tenders. Nothing was too much trouble to them. The weather was not the best but the captain and the sailors had to rearrange the itinerary to avoid the rough seas at times. We felt safe at all times and managed swim stops in secluded bays every day. Overall we loved it. We made new friends who we will keep in contact with. Two small areas that could improve. The hairdryer in the room wasn't great so I'm told. Also the ladders for getting back onboard after swimming need to be longer. Excellent.
- John Philip Collins , 19/09/2024 18:40, Travelled in a Couple
Captain very good at choosing swim locations and avoiding some inclement weather. Food/drinks/service & guides all good and great choice of ports of call. Engines noisy with downstairs cabins at back of boat.
- Anonymous, 17/09/2024 07:55, Travelled in a Couple
The mix of people (staff and passengers) was great.
- Alan, 16/09/2024 17:50, Travelled in a Couple
Cheap! Great value and really like close to shore docking. Excellent staff, very friendly, helpful with suggestions, and knowledgeable. Rough edges: Broken stuff, no food choice at lunch.
- RL, 16/09/2024 05:56, Travelled in a Couple
We had a great time, all 28 people from all over the world, got on fantastically well. The bikes were of a good quality and everyone managed to get on really well with the e-bike I would have liked some longer rides, the longest ride was only about 50 kms, I would have liked to do this every day. The sail Croatia jersey, should be free to all and a day set aside when everyone wears it. I was the only person that bought a jersey and it certainly was not worth the £50 paid. We only swam off the boat twice and this was something we were looking forward to, This trip is not cheap and I realise we had one of the better boats, but with payment of food when off the boat and more expensive drinks when on the boat, our limit of spending was soon exceeded, to be then expected to pay for tips and what was an expensive payment was above what we could afford. The crew should not have to rely on tips and should be covered on the initial spend. I would be happy to talk more if requested.
- Martyn, 09/09/2024 07:39, Travelled in a Couple
Well it wasn’t Great, the crew were bored
- Brian, 03/09/2024 06:56, Travelled in a Couple
Thoroughly enjoyed the trip. Excellent exercise to work off the meals! Our guides were super, well organized, and very hospitable. Met people from all over the world. Comfortable ship, Well organized itinerary. Enjoyed the swimming, particularly on hot August days! One thing to note is that it was not clear on the website nor from the saleswoman with whom we corresponded if the "total ascent/descent" for a day is combined ascent & descent or the amount one ascends and additionally descends. It is the amount one ascends and then descends as well. For example if a day's total ascend/descend is 640 meters (as ours was listed on Day 3), that means you will climb a total of 640m and then descend a total of 640m.
- Anonymous, 21/08/2024 00:23, Travelled in a Couple
The staff were all impressively friendly , helpful, knowledgeable , accommodating and extremely hard working.. The communication regarding daily rides, activities were impressive and able to be flexible when needed The other guests made the trip exceptional sharing the boat and bike rides but life experiences and stories. We are confident we made friends from around the world that we will maintain and see in the future
- David, 19/08/2024 09:16, Travelled in a Couple
Some more thought into the details would be recommended. I.e having food that suits the cultures on board/having an option for those that don’t eat fish/seafood for example. Some rooms Air Con didn’t work Some of the decisions and recommendations for activities dinner etc seemed strange and almost like there were “kick backs” or back scratching for certain places vs others. (Some of the organised dinner recommendations weren’t good) Lots/most of the activities that we saw online were not available. The boat owner needs to be much more friendly, less grumpy and controlling. Some of the logistics around swimming stops were obviously just to suit the boat and to be the most fuel/time efficient, which meant we were sometimes docked too early or swimming with boats passing by, not the crystal clear water advertised. Some of the staff were doing the bare minimum. The rep has potential but was barely engaging with the guests above giving a talk each day after lunchtime.
- Levi Smith , 13/08/2024 05:33, Travelled in a Couple
Dear Levi, Thank you for your review about your recent Explorer Cruise, Levi. We're sorry to hear that your experience didn't fully meet your expectations, and we truly value the time you took to share your thoughts. I can see we have received high feedback scores from your fellow travellers onboard, so we're sad to see that your experience fell short. The excursions are subject to minimum numbers and are organised by local supplierse in Croatia - we're sorry to hear that you were unable to take part in some of these. With regards to the logisitcs and the itinerary, it is not possible to reserve timeslots in port in Croatia, so our Captains try their best to arrive ahead of other ships to get the best placement for our guests, and also to ensure there is the perfect balance of time spent both on and off of the ship. Thank you for your feedback regarding the swim stops. We certainly do take food preferences and dietary requests onboard - we do ask our customers to let us know in advance if you have preferences and these are passed onto the Chef onboard. After looking into our communication with you, unfortunately we did not receive any preferences with regards to seafood or special requests. Lastly, your comments about the staff have been noted, and we’ll use your feedback to ensure better service across the board. We hope to welcome you in the future. Kind Regards
The boat has everything from under 18 to 65 year Olds plus. Given we spend most of the time on the boat it's frustrating that you put people who have limited interest groups or different stages of life. We were told this was suited to 30 to 40 year Olds. The experiences and tours were all for old people and the boat has very limited toys or experiences so all you can do is eat bad food, sunbake and drink to put up with the small talk - give more information to people prior to joining as Croatia is lovely but this isn't a great way to do it
- Jeremy , 13/08/2024 02:58, Travelled in a Couple
Dear Jeremy, Thank you for your review. We are pleased to hear you found Croatia lovely and we hope you enjoyed visiting the various islands. We're sorry to hear the cruise didn't meet your expectations. We couldn't find any correspondence regarding the age range advised to you, however this cruise type is open to all ages over 18, but typically appeals to a more mature traveler. We aim to offer a variety of meals using fresh local produce, so we regret any disappointment in this area and water toys aren't included, but can be brought on board. We provide detailed pre-departure information via email and on your Online Account, which includes everything you need to prepare for the cruise. We appreciate your input and thank you for your review!
Our tour/customer representative, Barbra, was great. The islands were good with a couple of things. We didn't get to explore Vis much since we stayed korcula.. Korcula was great. We stayed in Mijet which was not worth the stop. As for the food. Breakfast was good but could have had more options instead of eggs. Lunch was over the top each day. The food was good. The night before and the day of decorating, we felt rushed off the boat. We had to be off by 9am. Jacuzzi was emptied the night before and could not be used. Did not understand why decorating time could not have been around 11.. The staff was great and the swim stops we a pleasure.
- Steve, 06/08/2024 15:56, Travelled in a Couple
On arrival we were greeted by Ioana who welcomed us in a very professional and courteous manner. The ship Olimp was amazing. Very modern and clean. The crew were equally professional and a special mention must go to our housekeeper. She was the BEST. Our cabin was always cleaned with fresh towels which made our experience even more enjoyable knowing that everything was clean. Ioana who was in charge of cruise went over and above to ensure everything was perfect for all the guests on board. She was a true professional and I cannot thank her enough for making our cruise so very special and memorable. Thank you!
- Nigel Fawkes , 23/07/2024 11:01, Travelled in a Couple
The crew, host, food and stunning locations we visited made our holiday absolutely fantastic! Klara was so accommodating and helpful that she really took all the thinking and organising out of each day for us. Thanks so much!
- Glenn, 22/07/2024 16:37, Travelled in a Couple
The crew on board couldn’t have been any better they were honestly the nicest hardest workers you will meet always smiling and helping out in any way they could. The food was 5/5 amazing as well at the itinerary of the week with stops and swim spots. Only feedback would be the variety of drinks at the bar were not as advertised on the website and didn’t have the variety to suit some people we were with.
- Brayden , 12/07/2024 06:35, Travelled in a Couple
My wife and I had a wonderful experience sailing on Olimp. Beautiful vessel with everything being first class. Couple of minor things they could improve the experience with but overall wonderful. Excellent food, beautiful clean cabins, excellent staff/crew and stopped in fantastic swimming locations.
- Geoff, 09/07/2024 05:03, Travelled in a Couple
The cycle crew (Miranda and Andro) were friendly and knowledgeable giving us history and insight into all the islands we visited. We started off as strangers and left as friends - each person on board cheering on others in the group To ride through the villages was a real treat. The crew onboard the ship Emanuel were also friendly and accommodating
- Scott, 04/07/2024 12:32, Travelled in a Couple
The stunning coastline and scenery provided the backdrop for a very pleasant and relaxing cruise amongst the islands between Split and Dubrovnik. The crew were excellent and looked after us very well. Food quality was excellent. Fellow passengers became friends and added to the convivial atmosphere. The only negative we experienced was excessive noise at the berths in two of the ports where we were unfortunately berthed beside boats with raucous Americans who stayed up way beyond the general curfew. Some noise is always a risk and indeed, this was flagged. However when it comes from another boat it’s profoundly irritating and detracts from the cruising experience. We would recommend Sail Croatia products, with the advisory about noise.
- Anonymous, 27/06/2024 18:31, Travelled in a Couple
Hi there, Thank you for taking the time to share your experience with us on the Explorer Cruise aboard Tempera. We are thrilled to hear that you loved the coastline and scenery – our destinations are carefully selected to showcase the most beautiful and unique views, and it's wonderful to know they left a lasting impression on you. We are also delighted that our crew made you feel well looked after. Their dedication to providing exceptional service is something we take great pride in, and your kind words will surely motivate them even further. It's fantastic to hear that you enjoyed the quality of our food and made good friends with your fellow passengers. I'm sorry to hear about the noise disturbance from guests on nearby ships. We understand how this could affect your overall experience, and we sincerely apologize for any inconvenience it may have caused. Port Authorities manage curfews in each port, and unfortunately we are unable to control the behaviour on-bard other ships. Thank you once again for your valuable feedback. We hope to welcome you back on board the Tempera for another memorable journey soon. Warm regards,
Meals and cycling should receive separate ratings. Our biking experience was better than we could have anticipated. Milah was professional and delightful. Andre was a great host and server; however, meal times degraded the experience for us. Breakfasts were never served hot, and lunches often consisted of lots of heavy noodles with heavy cream sauce and tenderized meat. Portions were always large, but the food was generally unappealing. We'd read reviews about gourmet fare on this experience and found nearly universally unappealing meals. The Captain's meal demonstrated the cook's capacity to make fine food, but it had been hiding until then. I would heartily recommend Sail Croatia for the challenging cycling experience, but would warn potential participants that meal time may more closely resemble a teenager's summer camp experience than an upscale adult experience.
- Harry, 24/06/2024 10:24, Travelled in a Couple
Hi Harry, thank you for taking the time to share your experience with us. We are thrilled to hear that you enjoyed your biking experience and that it exceeded your expectations! It’s wonderful to know that our crew and your guide contributed positively to your trip. We appreciate your kind words and your willingness to recommend us. Your feedback is invaluable as it helps us improve our services continuously. We are sorry to hear that the quality of the food did not meet your expectations. We take all feedback seriously and will be addressing this with our team to ensure that we can enhance our culinary offerings for future trips. Thank you once again for your feedback and for choosing our Cycle Croatia cruise. We hope to have the pleasure of welcoming you on another adventure soon.
Bonne nourriture Vélo trop programmé en fonction de l'horaire du capitaine du bateau ( manque de temps pour prendre des photos) Cabine trop spartiate, confort à améliorer ( rangement minimaliste et difficilement accessible) Climatisation qui ne fonctionne pas ou trop Navigation trop matinale (réveil au bruit des moteurs à l'aube) Paiement en argent comptant sur le bateau pas pratique Personnel de cabine attentif et serviable
- Daniel, 14/06/2024 19:50, Travelled in a Couple
Hi Daniel, Thank you for your 3-star review. We are pleased to hear you enjoyed the delicious meals onboard and our helpful crew - your comments are appreciated and we are very pleased to see the overall rating for your week onboard was 4.6 out of 5 stars. We are disheartened to hear you were disappointed with some aspects of the cruise. Our captain's work in line with the itinerary, ensuring all guests enjoy the entire experience; onboard at sea vs Cycling through the various islands, whilst ensuring the boat is docked in to each port in a timely manner. We appreciate your comments on the cabin, air-conditioning and cash payments. Sailing times can vary and your helpful Onboard Rep will advise every day of the departure times to set expectations. Thank you again for your valued comments and suggestions.
- Barry , 11/06/2024 21:31, Travelled in a Couple
Good boat, nice crew, good food.
- C, 11/06/2024 09:23, Travelled in a Couple
Enjoyed the trip and the other passengers with similar interests. We were all generally the same age group with extensive travel experience. It was a great group of people I rated it 3-1/2 out of 5 because having to keep 34 cyclists together was VERY time consuming. We ended up stopping and waiting often on busy roads or uphills.. which made it difficult for some to start again. . I feel you should break the groups to 16 per. One group slower and one faster. We had traditional cyclist in the group (kudos to them, as there were some steep sections) but it had us waiting often. one time more than 45 minutes.. I feel we could have seen more and done a lot more cycling if it was split out. I think most of the participants felt that way.. I would do another trip based on my experience. If all the cyclists were on e-bikes. The food was delicious and plentiful and the cooks, waiters, seaman and staff were amazing.
- Anonymous, 28/05/2024 18:08, Travelled in a Couple
Thank you for your valuable feedback about your recent trip with us. We're delighted to hear that you enjoyed the company of fellow travelers, the delicious food, and the exceptional service from our staff. We understand your concerns regarding the group size and the challenges of keeping 34 cyclists together, especially on busy roads and uphill sections. While splitting the group into smaller ones sounds like a practical solution, unfortunately, we cannot implement this due to health and safety regulations that require us to maintain a certain group size for optimal supervision and support. However, we are committed to improving the experience for all our guests. We will explore alternative ways to manage group dynamics more efficiently, such as scheduling more frequent breaks or providing additional support for those on traditional bikes. Your feedback is invaluable to us, and we appreciate your understanding and patience. We're glad to hear that despite these challenges, you are considering another trip with us. Thank you once again for choosing to travel with us and for your constructive feedback. We look forward to welcoming you on another adventure soon.
I had a good time but there were minor improvements I think that could be made to make it a great time. 1. When ocean is not great to swim in (Due to heat) offer to get the zodiac boat out and take few ppl to the little islands where we anchor. 2. Variety in breakfast 3. Everyone feels like lunch is v heavy and a lot (could scale back as u feel compelled to eat it 4. Bedroom designs: A) more hooks around the room given the limited space B) additional coat hangers C) ability to order some late night snacks or have them to purchase Lastly i was disappointed that when we got to split the crew had kinda given up it felt. They were disengaged and seemed like they were winding down Thursday night when we still have 2 days.
- Ryan, 21/05/2024 09:27, Travelled in a Couple
Hi Ryan, thank you for taking the time to leave a review. We are pleased to hear you had a good time. We also appreciate your suggestions which we have already passed onto our Operations team for their review. We are a little disappointed to read your comment regarding the crew as from the feedback we can see that they received an impressive score of 4.94/5. Thank you again for your feedback and we hope to welcome you again in the future.
We decided to enjoy the bike/sail option from Split to Dubrovnik. Every portion of the trip found beautiful scenery. Our guides and the boat crew were excellent, and were quick to make adjustments as rough sea weather rolled in one day. Even though we do a lot of biking at home, we were very thankful to have gone with the e-bike bike option for this trip. We were disappointed the hot tub on our boat was not available. Having that as an option after biking or swimming would have been nice. The crew did a great job of accommodating individual food requirements. Thanks for a very nice week!
- Paul, 21/05/2024 07:00, Travelled in a Couple
Hi Paul, thank you for your recent 4 star review. It's great to hear you enjoyed the beautiful scenery of Croatia on your rides, and that the guides and crew were an excellent addition to the ship. We understand your view regarding the Jacuzzis however they are not an added inclusion on our Active Cruise Product as per our website. Thank you again for your feedback on this, and we hope to welcome you on-board in the future Paul.
Nice bike ride, good food and enjoyable guides and staff.
- André, 20/05/2024 15:18, Travelled in a Couple
The crew on the Afrodita were brilliant very helpful and obliging. They were 5 star the only reason l submitted a 4 star was because of the poor ventilation In the below deck cabins. There was quite a bit of moisture in the air. However the crew and cycle guides were the shining light for us. Highly recommending this trip to friends.
- Spencer, 13/05/2024 14:36, Travelled in a Couple
The trip was good! The food was average! Would have liked to gone on longer bike rides on all seven islands. The boat did not provide blankets for bedding. The Itinerary changed sometimes, just needed to be informed sooner. The two guides were excellent, provided a safe and enjoyable experience. I would like the tip to be included in the price of the trip, it becomes awkward to find a medium price. The bikes were good but longer rides would have been great! I would recommend this trip to my colleagues. Thank you!
- Randy, 13/05/2024 06:51, Travelled in a Couple
Hi Randy, thank you for your review and taking the time to share this feedback with us. We are happy to see you enjoyed your trip, thank you for the feedback you have provided. I'm sorry to hear you did not have blankets provided along with the bed linen, the team on-board would have been happy to provide these. As tipping is not a compulsory process, and is based on the individual experience we are unable to add these into the cruise price. We are pleased to see you would recommend us, and we hope to welcome you again in the future!
Boat crew and guides were excellent. Daily rides were manageable but recommend Ebikes as there is plenty of hills. Cabins were comfortable. Crew catered for a variety of diets. Captain and boat have a great story. We look forward to returning for another sail cycle holiday
- Will, 05/05/2024 16:38, Travelled in a Couple
The swimming stops for me was the Best part also the food was very good The staff was also really nice Thank you It would be nice to have afternoon coffee and tea included in the package Yours truly Antonio Bossio
- Antonio , 24/10/2023 13:06, Travelled in a Couple
Sail Croatia is a customer oriented company and we are glad we sailed with them. The ports we visited were fantastic. The ability to select from a number of organized tours at each port or just do your own thing was much appreciated. Croatia is a beautiful country and we felt safe and welcomed everywhere we went. However, there are a few things you should consider. You don’t get to most ports until mid afternoon each day so might have less exploration time than you anticipated. The breakfast selections were great but lunches and dinners are at set times and set menus. We loved it but be aware you get what they serve. Our lower level room was very nice, but it was only serviced a couple times in the whole week and twice we had to ask for things like toilet paper, garbage to be emptied and dry towels. Oddly enough other rooms had the same issues while others were tended to daily which was weird. No idea why the discrepancy, but the final assessment is we had fun and would do it again.
- Ian, 17/10/2023 11:34, Travelled in a Couple
Thank you for your 4-star review and for choosing Sail Croatia. We're delighted to hear that you enjoyed the fantastic ports and the flexibility of the tour options.Your feedback about port arrival times, meal options, and room servicing is invaluable, and we'll use it to enhance our services. I would like to expand on these; arrival times in to harbour is heavily reliant on Port Authorities with permission to dock, so timings may vary however your Onboard Rep will provide frequent updates on arrival times. Menus are carefully crafted by the onboard chef and are set for the week, and include a starter, main and dessert - it's great to hear you loved the meals provided. Included is a daily cabin cleaning service and a thorough mid-week cabin service which includes linen and towel change. Upon request, our staff are more than happy to provide additional towels and toilet paper. We apologise for any inconsistencies experienced here and we will pass the feedback on to the relevant department. We're thrilled you had fun and would sail with us again. We look forward to welcoming you on board for another unforgettable journey.
Fantastic cruise on a clean efficiently managed ship.
- Paul, 17/10/2023 06:14, Travelled in a Couple
Room was ok, but noisy, never again sleep in the back of the boot/ breakfast ok/ lunch ok/ship fine/ crew friendly and good/ bikes good/ biketours on the island great/ leader of the bike group Andrej did a very good job/
- Ton, 16/10/2023 08:20, Travelled in a Couple
The ship was clean, spacious and well laid out. Good facilities and very comfortable way to travel. The staff were a mixed bag, some you would rate as a 5 for hospitality and some a 1, inconsistent. Host (Vicko) was good, he engaged with all the groups based on each style that suited (i.e. more or less engaged). The chef was good (as was the bfast) but nothing else worked for me, I don't think serving a 3 course meal for lunch with the ingredients we ate worked. Our first meal was a Turkey breast - probably the last thing I wanted to eat when visiting Croatia. From meatloaf to chicken it felt a bit silly being served that food for 3 course meals. Whilst the captain's dinner was ok, our entire table had a second meal (coincidentally the best food we ate of the trip) in the one location they scheduled the captain's dinner. My recommendation: examine each ships reviews and ratings (food, staff etc) and then decide based on that. A bit too inconsistent across the Sail Croatia fleet.
- Anonymous, 16/10/2023 08:19, Travelled in a Couple
After four weeks of independent traveling through major cities, the pace of the seven day cruise was very welcome and needed. The daily routine of a generous buffet breakfast, relaxing on the deck before a swim and then a three course lunch before departing for shore for the afternoon, was very pleasant in the beautiful weather we had. The cruise offered a glimpse of the beautiful cities and islands Croatia has to offer, which I would now like to explore further. We had two evening meals and a lavish wine and cheese night on board too. Daily activities are offered at an extra cost, with some requiring minimum numbers to go ahead. Most people on our cruise were retired or nearing retirement and shared many common interests, (particularly travel) which created a great atmosphere. Staff were terrific.
- Marianne , 12/10/2023 13:41, Travelled in a Couple
Staff .... we're all fantastic.
- Anonymous, 10/10/2023 05:00, Travelled in a Couple
Me and my wife really liked the trip but definitely there are things that could be way better! The cabin, the breakfast were by far the best! The deck could be cleaner, the lunch was just ok, the crew except Vicko and Catarina could be nicer especially the captain and most the lack of flexibility on the schedule! Also the captain always choose the worst spot for the swimming time!
- luis , 02/10/2023 19:45, Travelled in a Couple
Hi Luis, we appreciate the 4-star review, thank you. It brings us immense joy to learn that you had a delightful experience with us and that you particularly cherished the cabin and breakfasts during your cruise. All cruises include 3-course lunches which is usually a starter, main and dessert - I'm sorry to hear you were unhappy with the lunches served, our chefs aim to provide a variety of meals using fresh, local produce. It's great to see from the feedback provided for your departure that the lunches were rated 4.6 out of 5 stars. We are saddened to hear of your disappointment with some of the crew and the captain. The swim stops for many are a highlight, and we are disheartened to hear of your experience. We will share all your feedback with our Operations Team and we thank you for all your input.
We loved our trip with Sail Croatia on the Olimp. Wonderful ports, beautiful swim stops, lovely food, pleasant hard working staff. However, our trip was spoilt but poor communication prior to us leaving home as we did not know that all payments once on board were to be in cash. For a cruise of this luxury status, we find this unbelievable, but prior knowledge would have enabled us to better prepared and not worry every day about what we were spending.
- Kerrie Jacobson , 26/09/2023 07:39, Travelled in a Couple
Hi Kerrie, thank you for your 4 star review! We are so pleased to hear you had such wonderful time onboard our cruise. We appreciate all your comments regarding the destinations, beautiful swim stops, lovely food served and staff that took such great care of you! We provide information regarding the method for bar tab payments on our 'Pre-departure' document which is indeed emailed to our guests 1 week before departure, however, this document can also be found via the Online account as soon as the final balance is paid, 12 weeks before the departure. There we outline that bar tabs are payable in cash (Euros) at the end of the cruise. You are also welcome to ask for a daily tally of your bar tab. Thank you again for your feedback and we hope to see you with us again sometime soon!
First impression on boarding our allocated ship Eos, a three masted motor sailer, was we had drawn the short straw. It wasn’t as modern or sleek as most of the cruisers around us in Split harbour and our below deck cabin was tiny and cramped. However what followed was a week of brilliant fun and adventure that made the shortcomings of the accommodation seem a minor point. A new picture postcard location every day, beautiful ports, swim stops in secluded bays and a great group of fellow travellers from around the globe who we got to know on our daily hikes and evenings in the local bars cafes and restaurants. Our guides Mate and Lola were knowledgeable, responsible but also fun. The crew were great and the food on board was varied and tasty. The hikes were challenging but rewarding too, though I personally would have preferred more climbs with a bar at the top! We made some great friends and have fabulous memories of our week around the Islands of Croatia. Thanks to all.
- Tony, 26/09/2023 06:21, Travelled in a Couple
Hi Tony! Thank you for your 4-star review! We loved reading about your adventures on our Hike cruise and we are really happy to hear you had a wonderful time onboard. We appreciate all your comments regarding the destinations, delicious meals served, daily hikes and swimming out at sea in lovely secluded bays, thank you. Your kind comments will be passed on to the crew to enjoy also. I see you booked a Premier ship, which are more traditional in style. We have a wide range of ships in our fleet and the ships you refer to in the harbour, were likely to be a higher category ship such as Premier Plus ships, as these are more modern in style. We are thrilled to know you enjoyed your cruise overall, and you had a week full of fun and adventure and also made some new friends on your cruise - we're sure memories to last a lifetime! We hope to welcome you back for another Active Adventure soon!
The actual tour itinerary was very good, although the 30km days need to be longer. The guides communications skills need to be improved and the rooms are EXTREMELY basic. Food was filling and had a home cooked flair to it. We were on a premier boat and really would have liked something with better rooms. Boat staff were excellent.
- Norman, 22/09/2023 23:15, Travelled in a Couple
The ship was very nicely appointed. It was clean and comfortable. The cruise destinations were all very special and memorable. I really enjoyed my time with Sail Croatia. Our tour guide, Mia, was excellent. Pamela and Toemo stood out amongst the crew. They worked diligently and were very pleasant. There were a few areas of opportunity for improvement. The crew (Sailors) could have been much more friendlier. A simple smile and hello when passing guest would make a big difference. They would not even acknowledge you. The food presentation and service was very good. The food quality and taste needs a lot of improvement. The food was either very bland (no flavor) or very salty. The desserts were good, but the meals (lunches/dinner) were not. The coffee on the boat was terrible! This is such a simple offering that goes a long way. It was instant coffee and it was only offered until noon everyday. Thank you
- Steven A, 21/09/2023 14:57, Travelled in a Couple
The tour guides and boat crew were all fantastic, friendly people that knew what they were doing and were super accommodating. The bike rides were great. We saw a lot of the islands by bike. The meals on the ship were ok, but not great. Certainly, there was plenty of food. Our cabin was not great. It was always damp even with the A/C running. Towels never dried out and the bed always felt clammy.
- Bob, 19/09/2023 15:40, Travelled in a Couple