Filter Reviews
Product
Year
4.8 from 11814 reviews
Perfect autumn break

The trip was great for my restricted mobility. The railings on all walkways and stairwells made walking around the ship possible. The crew were always available to offer a helping hand or arm. One of the sailors - Mario - was exceptionally thoughtful. He carried my mobility scooter on and off the boat, storing and charging it overnight. He was sensitive to my fears, crossing from boat to boat, offering encouragement and praise, as well as physical help. Wonderful intuitive personal skills!

- Alison, 21/10/2024 05:43, Travelled with Family

Excellent trip

Ioana and the crew

- Georgette, 14/10/2024 19:24, Travelled with Family

Relaxing and Interesting Cruise

The "Tempera" cruise was interesting bc it stopped every day at a different island unlike other large cruise ships. The boat was small which allowed both the crew and the 36 passengers aboard to get to know each other. The food + its preparation were excellent. Above all, our guide, Ioana was so pleasant and knowledgeable, funny and accommodating. She got to know each one of her guests and always made sure we were happy with her options for us at each stop. Her briefings were engaging. Secondly, our meal server - M_____, was extremely kind and hard-working. Constructive criticism: In order to allow more sightseeing time, serve breakfast and DINNER instead of lunch. We felt a bit shortchanged by the current dining schedule. Overall, it was a lovely way to spend a vacation! Thank you to all for making us feel comfortable and safe!!

- Liz, 09/10/2024 21:13, Travelled with Friend/s

Explore Croaia

The staff were great on this trip, especially Ioana our guide! Food. On the ship was very good and plentiful. The captain adjusted our itinerary for the weather. We had options to join group activities and dinners. Only wish we had more time off the boat. This cruise would be difficult for someone with mobility issues-especially in lower cabins and needing to cross between boats at ports. We had daily swim stops in am.

- Lynne, 07/10/2024 14:26, Travelled with Friend/s

Thanks

Small boat, great staff

- Helen , 07/10/2024 07:01, Travelled with Friend/s

Charged Up⚡️

This was a spectacular sailing experience. Our captain sailed the boat to wonderful swim spots and our cruise director Klara was charming, fun, and very energetic with interesting information of each Croatian Island we visited. The bar and food servers did a prompt, friendly, and outstanding job! And the cooks(Chefs)presented beautiful and delicious dishes! This experience was amazing. The only thing I would recommend is that we get an earlier email on what to bring and that it was a CASH only for your drinks and tips at the end of trip. A lot of people travel ahead of the sailing trip and don’t check on their emails. That info would have been better to know if it had been received at least 4 weeks before actual cruise date.

- Nancy, 02/10/2024 03:18, Travelled in a Couple

Salve di Mare

Klara’s energy and enthusiasm was contagious. Every morning she had a spring in her step which set the tone for the entire cruise. She was very approachable and answered all questions and queries with a happy smile. The boat was clean and in good condition. Would have liked a little more time in port and less ‘swim’ time as the towns had a lot to experience. Would recommend Sail Croatia to my friends.

- Amanda, 30/09/2024 08:37, Travelled with Friend/s

Almissa 7 night explorer cruise

Friendly crew and clean boat. Itinerary had more swim stops than expected which was frustrating at 2 places. We should have asked and paid for tender rides to explore the towns longer. Felt like a waste of time. Not enough time in Hvar or Kumiža - definitely could have spent a full day exploring those towns. Bath towels are very thin and there is NO space in your cabin for large suitcases. Our carry-ons just fit under the bed - no idea where larger bags would go. Plenty of fresh water for showers but you need bottled water for cleaning your teeth. No frills but great way to see the Dalmatian Coast and explore the islands.

- KimR , 09/09/2024 02:53, Travelled with Friend/s

Salve Di Mare explorer cruise

Tonka and Loana were great cruise leaders . They and the rest of the crew were very friendly and always available to answer questions and /or help in any way. They were also very flexible with regard to on-boat activities . The swim stops were beautiful and safe. The boat was steady .It was a wonderful way to explore the small islands along the Croatian coast. It was great that the bar was open to the wee hours. However, a more diverse cocktail menu is suggested.The wines were great. There were a few snags on the boat. E.g. intermittent unpleasant sulphur-like oder in the cabin. The cabin could use brighter lighting , especially in the bathroom. Also, I would suggest washable flooring in the cabins to make them less prone to mildew. The Sail Croatia experience was spectacular! I would do it again.

- juana, 01/09/2024 13:27, Travelled Solo

Great Experience

I thoroughly enjoyed my experience with sail Croatia. I enjoyed being on the boat and exploring all the amazing destinations. The swim stops each day were a massive highlight being able to jump straight in to the beautiful ocean waters. The team were very welcoming and accommodating, especially Branko! If we needed something he was on top of helping out in whatever way he could. I feel that the sheets should be changed half way through the trip and that the bathrooms need more of a deeper clean. The breakfast buffet was great and the food served each day for lunch included a variety of cultural dishes and more and although I don’t eat sea food, there were many that I enjoyed thoroughly. There were many excursions offered which I did, however for the price some were average. Overall I enjoyed myself and the trip was a trip of a lifetime meeting so many amazing people!

- Katelin, 27/08/2024 15:15, Travelled with Friend/s

Great experience

Though awesome, a few notes…. -the ac in our room never cooled properly -noting or discussing that though breakfast & lunch are included it’s not forced to participate when we had docked at port early. we loved the lunches, but felt like if we didn’t attend, we would miss out on information -the crew and ivanna were very kind hosts

- Heather, 26/08/2024 15:12, Travelled in a Couple

Not what you expect

For the price that you pay which is quite exorbitant I don’t think this experience lives up to the cost or the hype. While the crew and the staff on board as well as the guide are absolutely lovely and the service was great the boat is old, creaky and smelly.. The air-conditioning barely worked and people complained non-stop about the Aircon not working. There were no fans even on deck which are desperately needed to combat the unbearable European summer heat. Unfortunately it did not live up to the expectations and certainly not to the reviews I’ve seen on site. The boats need full renovations and need to be fully updated in order for them to be able to get a higher rating.

- Anonymous, 25/08/2024 14:46, Travelled Solo

Dizare, Sales Rep at Sail Croatia replied 2024-08-30:

Thank you for your review - we’re pleased to hear that you found our crew, staff, and service to be excellent. However, we regret to learn that the boat did not meet your expectations. We maintain a high rating of 4.7/5 stars for this departure, and our internal reports did not indicate any air-conditioning issues raised by yourself or any other guest. We encourage guests to raise any concerns with our Onboard Rep so we can address them swiftly. For transparency, we provide detailed imagery and information about each of our Explorer ships on our website to help guests make an informed decision about their accommodation. We appreciate your input and comments as we continue to enhance our services.

Fun

Cabin larger than I expected. Food better than I expected. Really outstanding Staff were always friendly and helpful. Branko the barman is an asset to your company. I would secure him on a contract if I was you.

- Tim, 05/08/2024 09:30, Travelled in a Couple

Delightful Cruising & Tour Manager

We loved cruising the islands. Met all expectations. Each one with it's own uniqueness. However the highlight for us was the tour manager Marija. So organised, available, informative and went above and beyond to provide for any request. Thank you Marija, you are an asset to Sail Croatia.

- Maria & Tony, 02/08/2024 08:18, Travelled in a Couple

Beautiful Cruise

We had a fantastic time cruising from Dubrovnik to Split. The boat was ideal, meals fantastic, very attentive and helpful staff and best of all were the swimming stops each day. Being a swimmer, I've never swum is such magnificent blue water, that was the highlight for me!

- Anonymous, 29/07/2024 05:58, Travelled in a Couple

What a great way to see some of Croatia

Have just returned from a week on the Almissa. The boat was lovely and our above deck cabin was perfect for a week, comfortable bed, enough storage for clothes and a lovely en suite. The crew were very friendly and nothing was too much. The islands we visited had stunning scenery and we loved the daily swim stops. Breakfast was plentiful, as was the three course lunch. Can highly recommend this way to holiday.

- Nicky, 08/07/2024 16:29, Travelled with Friend/s

An amazing way to see Croatia

Overall, the trip was great. It's a wonderful way to see Croatia in short period of time. The staff is so fun and friendly. And to be able to relax and swim everyday really added to the experience. While the experiences included are fun, it does not feel authentic but more focused on those on the similar cruise itinerary. It was tough only having a late afternoons and evenings in ports, I would have loved a mixed of mornings/early afternoons at port, and then afternoon swims.

- Lisa, 02/07/2024 19:16, Travelled with Friend/s

Holly, Sales Rep at Sail Croatia replied 2024-07-17:

Dear Lisa, Thank you for taking the time to leave us a 4-star review! We are delighted to hear that you found the cruise relaxing and our staff friendly. Your feedback on the swim stops is greatly appreciated, and we will certainly take it into consideration to enhance our guests' experience. Our ships do have specific itineraries and timings to follow, due to port authorities. We look forward to welcoming you aboard again in the future! Kind regards,

Amazing Week Cruising

We had a wonderful week on the Katarina from Dubrovnik to Split. The crew were amazing, nothing was too much trouble, the boat was immaculate and Visko our tour manager was very approachable and helpful. Our only negative would be the inability to pay using card for some of the excursions and in particular the bar tab. It would have been nice to know in advance. We would definitely recommend travelling with Sail Croatia, you won’t regret it!!!

- Julie, 27/06/2024 19:05, Travelled in a Couple

Great!! So much fun

The whole trip was awesome! Well organised and staff were fantastic

- Natalie , 25/06/2024 07:37, Travelled with Friend/s

Highlight of our trip

The people on board, Klara our on board tour director & the Island stops. Croatia is a fantastic destination & the islands are the icing on the cake. Easiest way to see them is an island hoping small boat cruise. Different destination each day with a swim stop in the beautiful Adriatic along the way.

- Anonymous, 21/06/2024 00:57, Travelled in a Couple

Very good trip

Pero and Branco were great - helpful, friendly, hard-working. We would love to sail with them again! We booked a twin (for our daughters) and a double room (for myself and my husband), but we were given 2 twin rooms, which was not ideal. We booked our trip well in advance and confirmed at the time of booking that we were reserving a twin and a double. The meals were great - however, I would love to see an option of a lighter lunch - maybe some good salads and a protein option, versus the heavy lunch meals. Anna’s lack of experience showed and it would have been nice to have someone who knew the history a bit better. Additionally, she would only give her daily update at the end of lunch, after dessert. If you skipped dessert, you missed the recap. It would be better for her to give the update at the beginning of lunch, as everyone was sitting down and waiting for the food. This way, people could discuss the excursions during lunch. Also, her directions & information were not great.

- Abby, 18/06/2024 04:27, Travelled with Family

Ceira, Sales Rep at Sail Croatia replied 2024-06-19:

Hi Abby, Thank you for your 4 star review. We are pleased to hear you found the Onboard Reps and crew helpful and friendly - your comments will be passed on to them. It's great to see your cruise rating received an overall score of 4.5 out of 5 stars. On some of our ships, the double beds can be two single beds pushed together to make a double bed and this was the case with your double bed cabin. Thank you for your kind comments on the meals served. We are pleased to hear you enjoyed this overall and we appreciate your suggestions for lighter options, thank you. That's a wonderful suggestion regarding the daily updates at the start of lunch. We appreciate your comments regarding your Onboard Rep, although we are a little surprised as this is one of our experienced Reps and our records show that she received ratings of 4.9 out of 5 for your departure. Thank you again for your comments and suggestions and we hope to have you join us again in the future.

Convenient, but over priced

A number of the excursions were cancelled and there was no replacements or suggestions to do. This was very disappointing as we specifically booked the trip for the excursions. The limited excursions that were offered were very disappointing.

- Kate, 17/06/2024 11:26, Travelled with Friend/s

Ceira, Sales Rep at Sail Croatia replied 2024-06-20:

Hi Kate, Thank you for sharing your feedback with us and for providing 5-star ratings for the crew and boat in general, it is appreciated. The excursions offered are through 3rd party providers and changes can occur at any time. We understand that excursions are a significant part of the experience, and we regret any inconvenience caused by their cancellation. It's great to see from your feedback you were able to enjoy other aspects of the cruise.

Bucket List trip

Sailed southern Croatia with Sail Croatia for 7 days Dubrovnik to Split. We had a wonderful crew (Klara, Bobbin, Antonio) and group who made the trip amazing. Their cooks made three course meals, we were all fed. Went to some beautiful islands, saw incredible sites and made new friends. I would have loved to have spent more time on some of stops. Glad I did this trip.

- Allison, 24/05/2024 10:05, Travelled with Friend/s

FOOD

We, as well as other guests, did NOT likethe food at all. Breakfast was good but the lunches were horrible. No fresh vegetables, all vegetables were frozen and mushy. Purées of I’m not sure what we’re always cold. Lasagna was good. A woman who only eats fish got what looked like frozen fish fingers. Basically the food was awful at lunch. The captains dinner was interrupted by Kara allowing the TV in for the rugby game Which followed by yelling and screaming. My husband had words with Klara. We left the dining room. It was ridiculous……chairs turned around toward the tv and we weren’t finished the main course. The partying that followed went on with very loud music and singing until after 1am. I think there were some complaints from other boats. The crew were always smoking at the window of the bar. The swim stops were amazing as were the islands and klara was a very good organizer. Would not recommend at this time.

- Anonymous, 09/10/2023 03:51, Travelled in a Couple

Marijana, Sales Rep at Sail Croatia replied 2023-10-10:

Hi there, thank you for taking the time to review our services and provide us with your further feedback. We are very pleased to hear you have enjoyed the swim stops, destinations that you have visited and that your representative was a very good organiser. We thank you for these kind comments. We also appreciate your comments regarding the food and atmosphere onboard during the rugby game. We are disappointed to hear that you found the food provided was not of the expected high standard. We will be sure to pass these comments to our operations team so improvements can be made. Any big sporting event be it football or rugby brings some excitement all around - we are sorry to hear this was not managed to your liking. Smoking is only permitted at outdoor, designated areas and if one notices anything different, we welcome reporting this to the Onboard Representative. Thank you for joining us and for your feedback.

End of Season Tired Vibes

Unfortunately night one we were stuck in the port due to bad weather. Everyone was left to fend for themselves with little information other than the boat should depart the following morning. Upon returning from dinner several people were still sitting on the boat with no room allocation. There was little to no communication as to when we could take our bags to our allocated rooms. The Sail Croatia representitive disappeared for several hours and it did not start off well. The entire crew energy felt tired and like they just wanted to be somewhere else. Positives from the trip - The food was excellent up until the last day. Things that can be improved to make everyones time better utilised - Each day our Sail Croatia Representitive would give a detailed speach about the port/town we were arriving into and the local things on offer. This was also provided in a WhatsApp message. Google Map links would be beneficial along with pre-booking activies like bikes/scooters. Most tours close 3pm

- Anonymous, 05/10/2023 23:21, Travelled in a Couple

Ceira, Sales Rep at Sail Croatia replied 2023-10-10:

Hi there! Thank you for your 3-star review. We appreciate all your comments and are really pleased to hear you enjoyed the meals served and the detailed daily speeches, thank you. The safety and wellbeing of all our guests is paramount, and due to bad weather the boat spent the first night in Dubrovnik. This was also communicated by your Onboard Rep. We understand during your week there were extreme weather conditions which is very unfortunate. Upon checking our internal reports, we can confirm that all rooms were allocated before lunch and guests were advised that rooms will be ready by 12:30pm. This was communicated by the Onboard Rep. Please note that the cruise starts at 1pm and the Onboard Rep was onboard to assist. On our Sail Croatia App, which is highlighted in your pre-departure information, it provides map links and location details, which comes in handy during your cruise. This is a great tool to use whilst in Croatia and has many resources. We appreciate your suggestions and welcome all your comments, thank you. We hope you enjoyed your time in Croatia and we thank you for choosing to travel with us this season.

delightful moments sailing around the islands of Croatia

very good boat, cabin and breakfast, visiting beautiful historic cities, spending the night in the ports of the islands is always like staying in the best hotel in the best location

- Cynthia Müller , 03/10/2023 13:35,

Great Trip

I would recommend Sail Croatia. We had a lovely trip. The boat had all the needed facilities. Staff were friendly and helpful. Swim stops were the highlight!

- Mikayla, 02/10/2023 11:49, Travelled in a Couple

Explorer - Split to Croatia - Salve Di Mare

Did the explorer trip from Split to Dubrovnik on Salve Di Mare. Beautiful ship and fabulous crew. Booked a below deck cabin which was very spacious and comfortable and air con worked well, but cabin could do with some hooks or rails to hang wet/damp items plus a hob to stop shower water going over bathroom floor. Breakfast and lunch served daily and coffee/tea available all day. Bath/shower towels provided plus swim towels (not enough for all). Swim stops beautiful. Very much a broad age group on board - we all mixed well and had a fabulous time. Small ship cruising is definitely the way to go around Croatia!

- Judy, 20/09/2023 20:40, Travelled in a Couple

Dubrovnik to Split

We were a large group of friends/acquaintances travelling together and had a marvellous time. We even met new friends as well. All the guests got along and there were lots of laughs and fun had. Personal thou we had a room with the outer wall from a staircase on one wall and I was always banging my head on it, kind of peculiar! The crew was good but did not do a lot of extras.

- Wendy, 18/09/2023 08:37, Travelled with Friend/s

A few Changes

The food at lunch should be lighter and healthier.; not pasta and risotto. Sandwiches, salads, roasted vegetables, wraps, would be better. We don’t need dessert. Coffee needs to be out during the morning for longer that one hour. Keep coffee out until 11:00 AM. Happy Hour from 6-7. Drinks at bar poor quality. Quality of cabin was not great. I wasn’t expecting much, but the handle was off my drawer in the bathroom & bed and pillow VERY uncomfortable. I DID enjoy my trip as there was more to enjoy than these things and had a great time. Thank you.

- Sarah, 11/09/2023 03:17, Travelled Solo

Ceira, Sales Rep at Sail Croatia replied 2023-09-14:

Hi Sarah, thank you for taking the time to share your experience with us. We are really pleased to hear you enjoyed your time on the cruise and Croatia as a whole. We are disheartened to hear of the issues raised. All cruises include 3-course lunches which is usually a starter, main and dessert - I'm sorry to hear you were unhappy with the lunches served, our chefs aim to provide a variety of meals using fresh, local produce. Upon viewing the feedback you provided, we are happy to know you enjoyed the Captain's Dinner and other aspects of your cruise. We are disappointed to read about the drawer handle and pillow - we have a rigorous process in place for any issues that arise onboard, which is outlined in your pre-departure information and following this process ensures that no incident is left unreported. Had we been made aware, we would have resolved this immediately for you. We understand that coffee is important to some, so we provide filtered coffee which is available during breakfast hours and complimentary instant coffee is also available during the day. You also have the option of capsual coffee payable via your bar tab. We appreciate your comments and are thrilled to know that the issues raised didn't deter from your overall enjoyment onboard.

Croatia Adventures

Our Tour Manager Ivana was so knowledgeable and friendly, she showed us great places to visit and joined the group for dancing and singing on the boat too.... Ivana took us on some great tours. Our waiter Eril on the Princes Diana cruise was very attentive, friendly and smiled even if was up early and to bed late...he couldn't do enough for you. The size of our room was surprisingly larger than I expected and could take the large suitcases under our bed...We had a room on main deck area which all the other boats had to pass to get from one ship to another when docked, but we never heard anyone pass our door late at night so that was a bonus... a wee tip, I felt our room was a bit damp with the air conditioning and door closed, however my brother kept his door open when we were sailing as money locked in safe and trusted our crew and travellers on board and the breeze would flow through which was refreshing.

- Bridie, 01/09/2023 15:57, Travelled with Family

Tempura

We had a fantastic holiday visiting so many beautiful islands, the cruise is very well organised, the breakfast and lunch was very nice. Plenty of lovely food. The drinks could’ve been a little cheaper as you can’t bring anything on board. A coffee machine and water should be available 24 hours. This was missing from our cruise.Boris gave lots of information talks on each island that we visited he was very good and also funny , The swim stops were lovely, such beautiful places to swim the boat could’ve had more canoes and floats , The personal touches having drinks and dinner with the other guest was fantastic lots of memories made !! The trips are very well organised and great fun we went on the zip line that was incredible!! I would recommend sail Croatia we had a fantastic holiday with so many memories !

- Anonymous, 21/08/2023 06:24, Travelled in a Couple

A beautiful experience

The boat was clean and very comfortable The bar crew were super friendly and the service was excellent. The food I found was not good, too heavy and over cooked. A lunch buffet would have been so much better similar to breakfast, greasy and light. Klara our guide was great, super friendly and always there for you. My only suggestion would be some more activities especially for the solo traveller. Some days were same same. I found in Split we were left with no guidance or suggestions on what we could do while waiting for our late afternoon plane departure Thanks Sail Croatia and Klara

- Anonymous, 14/08/2023 11:14, Travelled Solo

Almissa Review

Loves the boat and the crew and our host, Ivanna, was amazing, however food overall, cabin service change over, and upfrontness about our cabin, specifically, could be much improved. Pleasantly surprised at breakfast as more options than we were expecting, however, lunch service was very hit or miss. More vegetables at each meal, ability to know what the meal was ahead of time, in order to decide if we wanted to partake, as well as more snack options available through swim stops. Advised to not bring food on board but ledt hungry with no options until port. Enjoyed captains dinner but wished it had been during a different port that had limited dining. Stari Grad had great options we wanted to enjoy but due to planned dinner, missed, while other ports, such as Pomena, had very limited options. As for cabin, size, privacy, ensuite bathroom, and bed were great, but dealt with such heavy fumes with no way to air out and then had terrible pipe issue that could be proactively managed.

- Britney, 14/08/2023 10:01, Travelled with Friend/s

Ceira, Sales Rep at Sail Croatia replied 2023-08-14:

Hi Britney, thank you for your review. We greatly appreciate your positive feedback about the boat, cabin, crew, and Ivanna, our wonderful host. We're glad to hear you enjoyed your daily breakfasts, and upon checking our internal records, I can see that the fumes issue was resolved promptly after following our resolution process - thank you for following this process. We are also pleased to acknowledge your valuable feedback on our food service, Captain's Dinner and cabin experience. Your suggestions about meal options, and snack availability are noted, and we'll consider these for future improvements. The location of the Captain's dinner can vary as there are a number of factors that contribute to the location however, you will always be updated by your Onboard Representative once the location is confirmed. Your insights are important to us, and we're committed to enhancing your overall experience. We hope to welcome you back aboard in the future, providing you with an even more enjoyable journey.

Good experience and would recommend!

Overall, I had a very lovely time and the Adriatic sea is beautiful. The highlight of the trip was our tour manager named Ivana. She was excellent, was giving great and truthful advice, and even helped me book my taxi to the airport. Without her, my trip would not have been as good. The captain was also very friendly and helpful! The boat was also in good condition and the sundeck was my highlight. The crew kept us safe and were very mindful that we always had water and electricity (a task in itself when we are sailing every day and the docks were extra busy during peak season). The food and cleanliness was ok. Given the price and the overall experience, I had a really great time and would recommend to others.

- Veronica, 24/07/2023 08:46, Travelled Solo

Brilliant itinerary

Our trip on Tempera was memorable for the lovely port schedule & tasty, well prepared meals. But since I have been asked to answer "what would I have changed to improve the product", here goes: Pre-departure information regarding the trip was patchy & very generic, including changing our boat (which we readily agreed to, without realising the trip would be accomodating such a young client profile) Some sailing times were very early in the morning, which meant no chance of getting a lie-in. There was quite a lot of hovering outside ports, so whilst not sailing, not able to sight-see either. Breakfast time could have been extended, especially on the days when we weren't in port until mid-afternoon, to enable a more leisurely start to the day. It was quite damp in our cabin, & noisy at night, with lots of smoking. Despite all of the above, we really did enjoy ourselves. Ioana, our guide, was enthusiastic & communicated very well. All staff worked tirelessly, especially catering: thanks.

- Janet, 27/06/2023 07:14, Travelled in a Couple

Marijana, Sales Rep at Sail Croatia replied 2023-06-27:

Hi Janet, Thank you for your review and for taking the time to provide us with your further feedback. We are pleased to read you thought your cruise itinerary was brilliant and you enjoyed the islands that you visited. Your suggestions for improvements to our pre-departure documents are very much welcome and have been passed on to our Marketing team. Thank you for your comments on sailing times, breakfast time and your accommodation onboard. It is great that these didn't detract from your experience onboard and you have truly enjoyed yourselves. Wonderful to hear your representative Ioana took good care of you and that the meals prepared by the outstanding chef were to your liking. Thank you again and do come back soon!

Great relaxing holiday

I felt that the prices for alcohol onboard were very expensive . The organizational skills of our host were non existent . We had to constantly ask for information and many times ( especially when on excursions) we were left trying to organise ourselves and sort out transportation issues !

- Arlene, 27/06/2023 04:54, Travelled in a Couple

Ceira, Sales Rep at Sail Croatia replied 2023-06-27:

Hi there, thank you for taking the time to write your review Arlene. After reviewing customer feedback, it's great to see you enjoyed some aspects of your cruise; Captain's Dinner, cabin, boat in general and the onboard crew, to name a few. We are pleased to inform you that our internal reporting shows that the majority of guests on your ship provided five-star feedback for the cruise and the service provided by our onboard Rep. However, we are disappointed to learn that your experience did not align with the rest of the group's positive feedback and this will be passed on. We hope to welcome you back to show the improvements made.

A week of magic in Croatia

Sail Croatia offers the best experience to see coastal Croatia w/ their Explorer cruise. As a 2nd time guest, we loved it enough to come back with friends and families and do it all again! Our host Vicko was FANTASTIC, his communication, commitment to creating an inclusive and fun experience that brought all the guests together stood out. The crew remembered everyone's dietary needs with accuracy. The other guests were amazing & everyone got on great! The food was beautiful + tasty. Needs improvement: the lingering sewage smell in the lower deck area that wasnt a problem the last time we travelled on the Almissa. Bedding needs changing mid week along with the towels seemed a bit worn. The crew were nice overall. Loved the swim spots in unique coves for that shallow water swim experience that was great for pics The daily excursions were fun, but wished we had more time in Korcula. Would be great to have sold snacks at the bar. Add the ability to take card payments on board. Thank you!

- Alyssa, 24/06/2023 02:56, Travelled with Friend/s

Needed changes

Much of the trip was fantastic but there are some changes that could improve the experience The food could be better and diners should be told what they are having beforehand. The captain never came to the captains dinner, and although he maneuvered the boat with great skill, he did not interact with passengers at all, even when there were difficulties. Many people had rooms and bathrooms that reeked of sewage. The bar prices were fair, but one of the bartender was completely unskilled and clearly unhappy with his job. The pours were so small we often had to go back or complain. Vishko was very friendly and interacted with the passengers well. The excursions were fun and well timed. The greatest fun was meeting and socializing with others from around the globe. They made the trip fantastic.

- Catherine , 20/06/2023 21:35, Travelled with Friend/s

Cayley, Sales Rep at Sail Croatia replied 2023-06-21:

Hi Catherine, thank you for your review and for taking the time to provide us with further feedback on your cruise. We are so pleased that your cruise was fantastic, we were happy to have you join us for the week in Croatia. I will be sure to pass your kind words and comments onto Vishko, thank you for this. Your feedback is very important to us and the points raised will be passed over to the relevant departments where improvements will be made where possible. Thanks again for joining us this season!

Fantastic…..but!!!

Crew fab, food fab, majority or stops fab ! BUT drinks FAR FAR FAR too expensive ! Bottle of wine on boat 100 euros, off boat 30/40 euros!! Bottle of grey goose 180 euros , Really ??????? Why not sell more for less ?????

- Sally Rowley , 19/06/2023 09:23, Travelled with Friend/s

Marijana, Sales Rep at Sail Croatia replied 2023-06-19:

Thank you for taking the time to review our services, Sally. Those drink prices do sound pricey! We have passed your feedback to our operations team including the Captain so these can be looked into. It is great to hear that everything was fabulous and we can't wait to welcome you onboard again!

Sail Croatia Explorer Cruise

A small group of 30 people made our experience intimate and extremely enjoyable. We had an amazing experience with the other travellers and loved the knowledge and company of our tour guide Mila. Our bartender Maryan was also a stand out, so friendly and great service. The only recommendations I would have to further enhance the trip would be more regular changing of towels and sheets and more engagement from the other ship members (captain and sailors).

- Emma, 14/06/2023 11:34, Travelled with Family

Croatian Cruise -Almissa

Everything was lovely, crew and guide fantastic! Can’t wait to do it again!!

- Christie, 12/06/2023 12:38, Travelled with Friend/s

Not Great

We travelled as 4 singles and all had our own room. One of the room had a disgusting sewerage smell the entire trip. They do not have a maintenance person on the boat. The BBQ meal at €25 was disappointing. The dining room has plastic tables and chairs and is set up like a school event rather than a cruise. Unlike other boats that we could see, you are not allowed to eat outside.

- Therese, 29/05/2023 02:55, Travelled with Friend/s

Marijana, Sales Rep at Sail Croatia replied 2023-05-31:

Hi Therese, Thank you for taking the time to provide us with your feedback. At times if there is bad weather, smell can occur in the bathroom emitting from the shower drains. This is due to the movement of the ships on the water whereby this movement opens up airflow at the back of the pipe and into the bathroom. This is addressed in the Welcome Speech by the Sail Croatia Representative on board. Your points raised regarding BBQ and decor have been noted and this will be communicated with the relevant teams so we can make improvements where possible. Your feedback is very important to us, so we appreciate this and wish to thank you.

Dissatisfied

Better cleaning, more friendly, variety with the food, in rainy days have some entertaining even border games or something, the cruise itself is not cheap and of top of that we have to pay more more, a lot of my travellers wee really dissatisfied!!! Never ever will Travel again with you guys I will not recommended neither to my friends!!!!

- Marta, 22/05/2023 14:29, Travelled in a Couple

Cayley, Sales Rep at Sail Croatia replied 2023-05-31:

Dear Marta, thank you for taking the time to review your cruise with us this season. I am very sorry to hear you felt this way about your experience. Unfortunately we are unable to guarantee the weather, so it is a shame that you did not have the best weather during your time with us. Overall for your departure I can see most guests that joined the cruise have said in feedback that they would recommend us, so I am sorry to hear this is not the case for you. Thank you for joining us Marta and for taking the time to review your experience.

Experience was 5 but there’s a lot they can improve

Overall the experience was a 5. Croatia is amazing, the different stops provided a more enjoyable experience, each one having its own unique atmosphere. The ship was nice, fellow passengers were great! again making for a great experience. Our room was great but many others had issues with various different things noise from generators, and rubbing of ropes etc. ( bring ear plugs) The food was prepared and plated like a nice meal but the flavor and choices were not good. Roasted turkey, polenta (3 times) stew like beef (2 times) , fish, etc all very bland or dry and chewy. Breakfast is always the same breads, scrambled eggs, cooked veggies zucchini, bell pepper, runny yogurt, & some fruit. They ran out of food often even though it ran until 9 am it was often gone early and not replenished. Drinks were ok. Best to get wine or beer. They don’t make traditional drinks very well at all. A mojito was green with unrecognizable sweetener. And somewhat pricy.

- PCali, 22/05/2023 07:16,

Cayley, Sales Rep at Sail Croatia replied 2023-05-31:

Hi there - thank you for your review and for joining us this season in Croatia. We are so pleased to read you had a great experience overall on your cruise with us. We must agree, Croatia really is such a beautiful country to explore and it is wonderful how you enjoyed all the different stops on your itinerary. The points raised in your review have been noted and will be communicated with the correct teams so that we can make improvements where possible. Your feedback and suggestions are very important to us, so we appreciate this and wish to thank you.

Wonderful time

The boat, the food and the crew are excellent. The route could be shorter. We spend many days doing nothing in the mornings, we could do more than one island per day.

- Kharina, 15/05/2023 11:02, Travelled with Family

Cayley, Sales Rep at Sail Croatia replied 2023-05-18:

Hi Kharina, thank you for your review and feedback. I will be sure to pass your suggestions onto the relevant teams. Thank you!

Poor sales and customer service

A great little cruise totally let down by sales staff, allocations staff and after sales customer service. Information on booking was inaccurate and misleading. After sales customer service lame, defensive and frankly frustrating. Were unable to grasp the gravity of the situation. My separate complaint refers. On a positive Dino the Tour Guide did everything he could on board to offset the frustration and disappointment. Other than that great Tour Guide and Crew - thank you especially Dino and Sime! ❤️. Food service staff friendly but service sometimes slow and haphazard- half serving tables before moving to the next. Room cleanliness good. Food good but ran out of breakfast items - bananas and muesli. Captain didn't engage throughout even on Captains Night. Enjoyable and relevant excursions. Tour schedule altered one day due to inclement weather - saved the day! Perfect!

- Stephanie, 01/05/2023 08:37, Travelled in a Couple

Ceira, Sales Rep at Sail Croatia replied 2023-05-04:

Thank you for your review Stephanie. We are pleased to hear Dino was helpful and available at all times and we will be sure to share your comments with him and Sime. We encourage guests to request more supplies if they run out, and our crew will be more than happy to replenish this. The onboard crew work tirelessly to provide outstanding customer service and we are disappointed to hear that there was some slow meal service at times, thank you for letting us know. We hope you managed to book some of the amazing excursions on offer during your week with us! In regards to the customer service levels provided, we are very disappointed to read this as we pride ourselves on providing an unbeatable customer service experience. Our records show that you did indeed have a request for a front cabin which was correctly noted by our Sales staff. We are aware that unfortunately this request was not met immediately at check-in however our Operations team reacted swiftly and were indeed able to accommodate your request of a front cabin soon after check-in on the first day. You initially decided to stay in your allocated cabin but we were pleased to learn that you decided to relocate during the cruise. Again, we thank you for all your comments.

Was ok

Sail Croatia has some fine tuning to work on. Food was mediocre and cold at times. Repetitive breakfast and no options for customers. Rooms were amazing. Sime and Dino were amazing. Overall, I will not be a repeat customer which is unfortunate as I was hoping to be.

- Daniela, 01/05/2023 00:51, Travelled with Family

Ceira, Sales Rep at Sail Croatia replied 2023-05-04:

Hi Daniela, thank you for your review. We appreciate your comments regarding Dino and Sime and we will be sure to pass your lovely comments on to them. It's great to know you enjoyed your room onboard the boat, we agree, they are spacious and light. In regards to the food, we have passed your comments on to the Chef via our Operations Manager and we appreciate you highlighting this to us so we can look to improve this aspect of our cruise. Thank you.

Great - but bad organisation at the end

Very nice boat with good cabins. For the most part, the organization was good however in the last 2 days they sent us back to our final port because they were worried about the weather however they got the weather completely wrong (which id fine), but they made u stay at port for 2 extra days and instead of going out for a swim stop or out of the port they just left us for 2 days in the same port. We were all not happy about that, pity as the rest of it was incredible!

- Anonymous, 04/10/2022 06:33, Travelled with Family

Croatia is beautiful

We travelled on the Salve De Mare Ship which is a stunning ship, is kept extremely clean and in great condition. The crew all did their job well and the chef was exceptional. All meals were delicious. The only thing I would recommend is when booking a Sail Croatia tour ask the age group of the other guests on that trip. There was a 30+ year age gap between my husband and I and the other guests meaning we were much younger. It would have been nice to meet and holiday with people around a similar age to us too. We went in late September and half of our days were rainy, I would probably recommend doing this trip closer to the summer season also. Croatia is beautiful and well worth seeing and why not on a stunning ship?

- Keen travellers!, 03/10/2022 05:42, Travelled in a Couple