Our Tour Manager, and a professional crew The Group of wonderful people ( now friends) Croatia experience first time. Excellent planned Wine Cruise., very comfortable ship (Jelena) Reducing the rating from 5* to 4* only because the wine tastings fell short of my expectations.
- Catherine, 22/10/2024 10:02, Travelled with Family
The trip was great for my restricted mobility. The railings on all walkways and stairwells made walking around the ship possible. The crew were always available to offer a helping hand or arm. One of the sailors - Mario - was exceptionally thoughtful. He carried my mobility scooter on and off the boat, storing and charging it overnight. He was sensitive to my fears, crossing from boat to boat, offering encouragement and praise, as well as physical help. Wonderful intuitive personal skills!
- Alison, 21/10/2024 05:43, Travelled with Family
nice group 50 to 80 years old friendly people. Great bike rides on beautiful island boat ok, no sailing - there are no sails. friendly and helpfull staff
- Susanne, 20/10/2024 15:19, Travelled with Friend/s
Our guides Miranda and Tonia were the best! They were encouraging and helpful and knowledgeable! The boat was nice however I might mention a few things they could improve. Be more transparent about pricing of drinks. Choices of breakfast food could be better. Like more fruit and better toaster. Squeegee for showers to help with humidity in the rooms. Better WiFi in rooms. The ports were amazing and captain was great at parking the boat! I love Croatia and the people who live there are friendly and kind! We will be back!
- Demetria, 18/10/2024 10:01, Travelled with Friend/s
Ioana and the crew
- Georgette, 14/10/2024 19:24, Travelled with Family
The organization of the biking trip and the crew,
- Anonymous, 11/10/2024 08:33, Travelled with Friend/s
The "Tempera" cruise was interesting bc it stopped every day at a different island unlike other large cruise ships. The boat was small which allowed both the crew and the 36 passengers aboard to get to know each other. The food + its preparation were excellent. Above all, our guide, Ioana was so pleasant and knowledgeable, funny and accommodating. She got to know each one of her guests and always made sure we were happy with her options for us at each stop. Her briefings were engaging. Secondly, our meal server - M_____, was extremely kind and hard-working. Constructive criticism: In order to allow more sightseeing time, serve breakfast and DINNER instead of lunch. We felt a bit shortchanged by the current dining schedule. Overall, it was a lovely way to spend a vacation! Thank you to all for making us feel comfortable and safe!!
- Liz, 09/10/2024 21:13, Travelled with Friend/s
1. The wifi should work better. 2. For the price of the trip, I expected that we would have access to a good coffee machine 24/7. The urns provided were not satisfactory. 3. The excursions were overpriced. 4. The “included” tour of Dubrovnik should have included a bus to take passengers to the old town. 5. There should be enough treats during the coffee and tea hour (11-12) so everyone has a chance to get a snack. 6. The staff were friendly. 7. The boat was well kept. 8. Our rooms were kept clean. 9. The price of wine (bottles and glasses) were overpriced. 10. The captain’s dinner was very nice. It would have been better if wine was included.
- Anonymous, 09/10/2024 18:36, Travelled with Family
Hi there, thank you for your review! We're glad to hear you enjoyed the friendly staff, cleanliness of the ship, and the Captain’s Dinner. However, we are sorry to hear of your disappointment with some aspects. In regards to the Wi-Fi, it is subject to download limits and coverage can be inconsistent while out at sea. We aim to provide as much informaiton for the excursions offered and details are transparently outlined on our website. We appreciate your comments on the coffee machine. Coffee and tea is available during saloon hours, with additional snacks upon request. We strive for competitive drink prices and appreciate your suggestion of including wine with the Captain’s Dinner. Your feedback is valuable, and we appreciate all your comments, thank you.
The staff were great on this trip, especially Ioana our guide! Food. On the ship was very good and plentiful. The captain adjusted our itinerary for the weather. We had options to join group activities and dinners. Only wish we had more time off the boat. This cruise would be difficult for someone with mobility issues-especially in lower cabins and needing to cross between boats at ports. We had daily swim stops in am.
- Lynne, 07/10/2024 14:26, Travelled with Friend/s
The other cyclists on board made this holiday so much fun. They were all so friendly and easy going. All with a sense of adventure and fun. Having never visited Croatia before I was blown away by its beauty. A truly amazing holiday. I will definitely be back.
- Anonymous, 07/10/2024 08:33, Travelled with Friend/s
We spent a fantastic week with Sail Croatia exploring nearby islands. Night Sky was very clean and comfortable for our stay. Despite stormy weather, our Sail Croatia skipper ensured that we got the chance to visit as many destinations as possible and always provided information about where we were, as well as sailing advice. Hopefully we will be back!!
- Victoria, 07/10/2024 07:17, Travelled with Friend/s
Small boat, great staff
- Helen , 07/10/2024 07:01, Travelled with Friend/s
Beautiful scenery and history of Croatia!
- Cathy, 04/10/2024 15:35, Travelled with Friend/s
I enjoyed the sail/cycle cruise immensely and would do it again in a heartbeat if I had the opportunity. Our tour guides, Lola and Dora, were the very best we could have hoped for. They went above and beyond to make our time enjoyable, especially as we had to change the planned itinerary due to the weather. I can't speak highly enough of them, and the crew on our boat 'Columbia' from 14 to 21 September. Thank you!
- Caroline, 04/10/2024 11:26, Travelled with Friend/s
Friendly staff. Well organized guides. Clean ship
- Anonymous, 02/10/2024 08:07, Travelled with Family
We enjoyed each town we visited. The ship was beautiful and clean and the staff was friendly and accommodating.
- Denise, 01/10/2024 10:39, Travelled with Friend/s
Klara’s energy and enthusiasm was contagious. Every morning she had a spring in her step which set the tone for the entire cruise. She was very approachable and answered all questions and queries with a happy smile. The boat was clean and in good condition. Would have liked a little more time in port and less ‘swim’ time as the towns had a lot to experience. Would recommend Sail Croatia to my friends.
- Amanda, 30/09/2024 08:37, Travelled with Friend/s
Travelled with a group of 12. Overall a great experience,. Although, we all felt rushed when riding , I can appreciate that when on a boat there are things we don’t know that may cause the riding time to be rushed, like having to deal with weather and docking times. These things should be taken in to consideration when choosing routes and times of riding. More time for sightseeing and swimming would have made my experience a lot better. The crew and guides did an amazing job. Would definitely refer friends to Sail Croatia.
- Debbie, 30/09/2024 07:30, Travelled with Friend/s
Nice way to travel round Croatia to get to see islands Crew on ship very nice Organisation good Food plentyful Group were Nice like minded
- Louise , 24/09/2024 19:23, Travelled Solo
As the weather was inclement to keep to the original itinerary, the crew and tour guides were awesome in adapting our itinerary and cycle routes. The places they ported were just as amazing and beautiful.
- Kylie , 23/09/2024 16:37, Travelled with Friend/s
I really enjoyed my week sailing with sail Croatia. I went mid-september so unfortunately we were hit with some rainy weather but we had some sunny days and made the most of it. I got along well with the other travelers and our group leader was nice and answered our questions when we had them. The cabins were small but this was to be expected on a sailing boat, we all got pretty close sharing the same space for a week. The included breakfast was good and the supplies on board were just enough to make basic food. I would recommend this company to friends looking to have a good time, make new friends and go on adventures.
- Gabrielle, 23/09/2024 16:30, Travelled with Friend/s
Dora was great, however, the recommended dinner - the one not included- was just *fair* and they over charged us and we were left to deal with paying. I feel like payment is something the cruise director should handle. It was chaotic and a bad way to end our evening. Also, I would have done more yoga, but it was usually just a little bit too early- I was on holiday, so I didn’t want to set an alarm. The only other suggestion: have more drinks for non-drinkers. Don’t run out of Coke Zero. I’m sure non-drinkers are not your normal clientele, but it would have been nice to be offered something else to drink when wine tastings were offered. The last dinner (the one that was included did a fantastic job of that. We felt seen, rather than ignored. Thanks so much. Overall I would recommend this yoga cruise.
- Nellie, 19/09/2024 13:02, Travelled with Friend/s
The experience of being on the boat, swim spots, and visiting the different islands was great. For those looking for a more adventurous trip might want something different as this has a lot of downtime. Great intro to life on a boat!
- S B, 17/09/2024 13:48, Travelled Solo
We loved the bicycle part of the trip and the beautiful stops at night. Some of our itinerary changed due to bad weather and port issues, but the crew and guides worked to make it a good experience, and it was.. However guests got seasick. My only problem was caused by jumping into the water from the top of the boat, and that was due to my poor judgment. Swimming in the sea was fun!
- Kay, 16/09/2024 04:38, Travelled with Friend/s
We really enjoyed our trip on Almissa. Our cruise director did a good job informing us of the daily schedule and working with excursion providers to give us the best experience. We enjoyed the yoga sessions. There was a good variety of excursions for all activity levels. We enjoyed exploring the towns. A lot of history, shopping, food options and gelato! The ship was the perfect size. We had a fun group of passengers. The crew did a great job of keeping things clean and organized and the food was good too. We don’t have any complaints!
- Danae, 16/09/2024 00:42, Travelled with Friend/s
More info ahead of time about boarding place and process. Better communication about the agenda, activities etc. Maybe a "white board" with cycling distances, times, degree of difficulty, planned stops etc. Also, more info ahead for non cyclists and which stops we were having dinner on our own. Announcements were not made ahead of time and were difficult to hear with engines running. More time to explore port towns. Especially Brac....no time after the ride to see the port. Food and crew were fantastic. Trip was fantastic and the rides were great
- merci, 13/09/2024 10:25, Travelled with Friend/s
The land, the people and many others things, and most importantly the tour guides, Míla and Maren 👌👌
- Anonymous, 11/09/2024 08:30, Travelled with Friend/s
Landscape and surroundings were wonderful. Bicycle trips were very nice - I only regret having more time to take photos on the way. Staff on board were helpful and charming. And the best part:: getting to know and make friends with other international guests were fantastic!
- Anonymous, 10/09/2024 07:26, Travelled with Friend/s
Friendly crew and clean boat. Itinerary had more swim stops than expected which was frustrating at 2 places. We should have asked and paid for tender rides to explore the towns longer. Felt like a waste of time. Not enough time in Hvar or Kumiža - definitely could have spent a full day exploring those towns. Bath towels are very thin and there is NO space in your cabin for large suitcases. Our carry-ons just fit under the bed - no idea where larger bags would go. Plenty of fresh water for showers but you need bottled water for cleaning your teeth. No frills but great way to see the Dalmatian Coast and explore the islands.
- KimR , 09/09/2024 02:53, Travelled with Friend/s
Thoroughly enjoyed cruising the Croatian islands on our Dubrovnik to Split and return to Dubrovnik tour. Each port we stopped at represented a lesson in history. Thoroughly enjoyed our walking tour in Split and Dubrovnik with the local guides as well as the fabulous dinner with wine in Stari Grad at a local farm restaurant. Our morning swimming stops were a pleasure and the food served on the boat was divine. But there were negatives: 1. Our lower level cabins were adjacent to the engine room therefore when the boat left port early in the morning, no further sleep or talking could be had. These cabins were priced the same as the forward lower level cabins which seems unfair. 2. No itemised bar bills were provided so you had to assume that what you were billed for, you actually drank. 3. The boats internet was rubbish. 4. When rafted up at port with other boats, crossing over was difficult at times due to the height of each boat I.e. need individual ramps and not step up or down.
- Rosalie, 05/09/2024 14:17, Travelled with Family
Dear Rosalie, Thank you for your detailed review and for sharing both the highlights and suggestions on both of your tours. We’re delighted to hear you enjoyed the historical walking tours, the fabulous dinner in Stari Grad, and the divine food onboard, as well as the beautiful morning swim stops in lovely secluded bays. We regret to hear that there were some aspects that had an impact on your overall cruise experience. Regarding the noise from the engines, as our ships are small motor cruisers, the engines do make some unavoidable noise when in operation, similar to a running car. We understand this may affect travelers differently, but it is part of the small ship experience. We are pleased to advise that we received a total customer score rating of 4.4/5 for your week onboard. Regarding the bar bill, guests are welcome to request an itemised bill each day to track their consumption. The Wi-Fi can be temperamental as it is subject to download limits and can experience reduced coverage while out at sea. The ramps between boats are designed for ease of movement, but due to the unique designs of each vessel, some variations in height are expected - we appreciate your suggestion of individual ramps. We thank you again for all your feedback and hope you enjoyed the rest of your trip.
Our crew was fantastic and the places we stopped were stunning! We started in Split and the boat captain "Mickey" rolled out the map so we could weigh in on what stops we wanted to make/important things on our list (Blue Cave, Mljet National Park, etc.) and made some great recommendations as well. Each place we visited offered a new experience, great food, beautiful scenery, architecture, people and on and on! What's preventing a 5 star review management could easily fix! FIRST and foremost: towels and sheets. When one is experiencing a luxury yacht adventure, don't expect them to use the SAME towels and sheets for 7 days in a row without replenishing them! Gross! We don't need fresh sheets and towels daily but please turn them over mid way through the trip. When we had a cut (blood) and our towels become soiled, the crew said there were no spare towels and sheets on board. Small thing that would make a big difference! Otherwise it was a lovely experience! I'd go back!
- Rebecca , 04/09/2024 13:25, Travelled with Friend/s
Vedran Ovčar was fantastic. Our crew and itinerary. The ship and our weather were lovely. Can't say enough. We all had such a memorable, great time!
- Anonymous, 03/09/2024 14:55, Travelled with Friend/s
Loved the islands and the sea was amazing. Our trip, in August, made for really hot biking but great swimming. The tour ran like a clockwork schedule. The right mix of hard work and down time. Our bike guide could have been a bit more personable. Food was great bur so much was a bit overwhelming. Because boats were anchored together with other boats overnight loud passengers crossing in and out often disturbed our sleep late into the night. A sign for "Quiet hours after 10pm" would have been great. Our room was very comfortable but more hooks on the walls are needed. Our stewardesses, Paula and Olga and our tour coordinator Mila were great as were the whole crew.
- stacey, 03/09/2024 09:11, Travelled with Friend/s
It was a lovely trip through the Dalmatian Islands, the cycling was challenging yet worthy, but I do think the bar prices on the boat could have been more competitive. We found ourselves preferring to be gathered in a bar or restaurant when we’d have rathered stay on board and have a drink on the top deck, etc. the dining room was often stiflingly hot, the AC may have been a good idea on some of the particularly hot days. The crew and staff were great, very efficient, and overall this was the best way to see this gorgeous country. Thank you!!
- Karen, 02/09/2024 04:37, Travelled with Friend/s
Tonka and Loana were great cruise leaders . They and the rest of the crew were very friendly and always available to answer questions and /or help in any way. They were also very flexible with regard to on-boat activities . The swim stops were beautiful and safe. The boat was steady .It was a wonderful way to explore the small islands along the Croatian coast. It was great that the bar was open to the wee hours. However, a more diverse cocktail menu is suggested.The wines were great. There were a few snags on the boat. E.g. intermittent unpleasant sulphur-like oder in the cabin. The cabin could use brighter lighting , especially in the bathroom. Also, I would suggest washable flooring in the cabins to make them less prone to mildew. The Sail Croatia experience was spectacular! I would do it again.
- juana, 01/09/2024 13:27, Travelled Solo
When they tell sail Croatia is one of the best weeks you’ll experience they aren’t lying!! Met the most amazing people, made the most amazing friends and got to experience some amazing scenery! I’m so grateful for our trip leader Ceili was an absolute legend I felt like she was one of us, she was so helpful, took the time to get to know us all and spent most of her time with us! The crew on the boat were incredible, so friendly, helpful, made sure everyone was happy and also joined us for a good time! So grateful and I couldn’t recommend this enough and I’ll be talking about it for years to come!! Big shout out to the crew on TRVDI you bloody legends thank you for giving us the best experience possible!!!
- Emma, 31/08/2024 15:50, Travelled Solo
At the end of our trip we were told that they had to hire two extra boats as they had over booked on yacht’s. The boat we were provided with did not have glass doors at the entrance which meant that the aircon did not stay indoors where as in the other non hired boats the air would be trapped in. This meant that it was very hot at night which was very annoying as we had paid extra for the aircon. It was also tricky having the skipper sleep in the lounge room as we couldn’t use that space later for group activities where light was required. Upstairs, there was no light on the deck table on our boat unlike the other boats, so it made playing card games with the group tricky and harder to bond with the others in the group. As soon as we entered the boat there was this smell of sewerage that did not leave the boat the entire trip to the point that the skipper had to buy spray to cover the smell.
- Sarah, 28/08/2024 18:41, Travelled with Friend/s
Dear Sarah, Thank you for sharing your feedback on your recent Flotilla Tour with us. We’d like to confirm that the yachts used during your tour had been in operation throughout the season and were not added at the last minute. It is quite common in Croatia and across the sailing industry for skippers to sleep in the salon area on these types of yacht tours. We also appreciate your suggestions regarding the air conditioning and the need for additional lighting in the cockpit area. Your feedback is invaluable as we continually seek to improve our guests' experience. Thank you once again, and we hope to welcome you aboard for another memorable trip in the future. Kind regards,
I thoroughly enjoyed my experience with sail Croatia. I enjoyed being on the boat and exploring all the amazing destinations. The swim stops each day were a massive highlight being able to jump straight in to the beautiful ocean waters. The team were very welcoming and accommodating, especially Branko! If we needed something he was on top of helping out in whatever way he could. I feel that the sheets should be changed half way through the trip and that the bathrooms need more of a deeper clean. The breakfast buffet was great and the food served each day for lunch included a variety of cultural dishes and more and although I don’t eat sea food, there were many that I enjoyed thoroughly. There were many excursions offered which I did, however for the price some were average. Overall I enjoyed myself and the trip was a trip of a lifetime meeting so many amazing people!
- Katelin, 27/08/2024 15:15, Travelled with Friend/s
This trip was seriously one of the best experiences ever! We had an amazing crew, a great group of people and we visited some of the most beautiful places! Our ship was so much nicer and more spacious than we expected, the beds were comfortable and the air conditioning was amazing on those hot days! The swim stops were so beautiful and refreshing and exploring the islands and towns made for a perfect balance of a relaxing and activity filled trip! Dino and the rest of our crew were amazing, they worked so hard to make sure we had the best experience and nothing was ever too much trouble for them. Dino was fantastic, he was so friendly and welcoming and it felt as though he genuinely cared about us, taking our concerns seriously and taking care of any issues that came up.
- Emma, 23/08/2024 14:47, Travelled with Friend/s
Had the most insane trip onboard the Pacific. Couldn’t ask for more with our tour guide Dino. He was so helpful and went out of his way to assist us in anything we needed. Even when some of the clubs were closed due to local happenings Dino sourced down the next best places to go and helped make the night the greatest it could be 😌😌
- Lucy, 23/08/2024 14:31, Travelled with Friend/s
Matilda was amazing! The desserts weren’t the nicest and breakfast should have been a bit later but the rest of the crew were great too!
- Lauren, 21/08/2024 05:43, Travelled with Friend/s
I would have given this experience a 5* as almost everything was perfect with the exception of a few things. Beach towel for one person for the entire week is not acceptable. Changing of the bath towels every few days is also not acceptable. Breakfast time should be longer. Everything else was great !
- Cristina, 20/08/2024 17:31, Travelled with Family
There’s wasn’t as many activities as I though there would be. The food wasn’t great and there was no food to snack on aka chips. I feel like since the towels weren’t drying they probably needed to be changed more often. My towel was wet all the time when showering. Sanja was great, crew were all fabulous. Sanja was well informative on each island and was very honest in which activity was better to do which was great.
- Olivia, 20/08/2024 16:34, Travelled with Friend/s
Dear Olivia, Thank you for your review and for sharing your feedback about your recent Sail Croatia Navigator cruise experience. We genuinely appreciate you taking the time to provide us with your thoughts, as it helps us to continually improve our services. We are pleased to hear that you found our representative, Sanja, to be informative and that both she and the crew made your trip enjoyable. We take great pride in our team and it's wonderful to know they contributed positively to your experience. We regret to hear that some aspects of your cruise did not meet your expectations. We appreciate your suggestions regarding the availability of more activities and snacks, as well as the quality of food onboard. Your feedback is invaluable to us, and we will review these areas to see how we can enhance the guest experience in the future. Our crew is always happy to assist with any requests to ensure your comfort, and we encourage guests to reach out to our onboard representative for any needs they may have so if you needed some fresh towels, all you needed to do is ask. Your feedback is crucial for us to improve, and we hope to have the opportunity to welcome you back on another Sail Croatia. Thank you once again for your comments, and for choosing Sail Croatia.
I definately think our guide Toni made us having the best time ever, he was really good at making the group become one and making sure that we were all having a great time. I find it admiring to see how quick we was at always answering our texts and questions whether it was late at night or during the day and he always made sure everone was safe and good especially during the party nights. He was a real and honest guide who made sure that our money was spent right and we didn't waste anything, giving us good recommendations of what to do see and eat and what not to do. I wanna thank him and sail croatia for a fantastic week!!
- Natalie Summer, 16/08/2024 12:35, Travelled with Friend/s
The advert just makes it look like we are having sea parties with the masses of boats with inflatables that didn’t happen. There was only one time the 5 sailing boats were merged together at sea and happened to be a day it was raining so wasn’t great timing unfortunately. It also takes a lot of timing and our boat was last to get linked but first to leave. The breakfast could be done better as sometimes didn’t know what in the fridge was for the breakfast, although could ask. It did vary but not to everyone’s likings etc. If there is a budget for breakfast then maybe at the start of the week suggest to write a list from everyone of what they would want and keep in a section of the fridge. I was disappointed not doing the zip line. Canyoning was offered as alternative as it wasn’t running but I heard other boats had done the zip line so just unlucky on that day. Although no fault of Sail Croatia, there was around 6-7 males and 33-34 females, so maybe ask before if prefer a mix.
- Anonymous, 12/08/2024 08:42, Travelled Solo
Thank you for taking the time to leave us a 4 star review of your recent Sail Croatia Flotilla Week tour. We genuinely appreciate your feedback, as it helps us improve our tours and ensure our guests have the best possible experience. We are glad to hear that overall you enjoyed the trip, though we’re sorry to hear some aspects didn’t quite meet your expectations. We strive to create memorable experiences, and your feedback is invaluable in helping us improve. Factors such as weather conditions sometimes influence the itinerary, yacht link ups and available optional excursions. We are sorry that you were unable to join the Zip Line excursion as a result, however it is great to hear you were able to join Canyoning which is a great, fun excursion! Thank you again for all of your constructive comments and for choosing to travel with Sail Croatia. We hope to have the pleasure of welcoming you back on another adventure soon!
Great way to see the islands and party through Croatia. Katarina our guide was so lovely, helpful and knowledgeable. Food was nothing special but our guide and the experiences they provided made up for it,
- Camille, 09/08/2024 17:08, Travelled with Family
It really depends on the group & crew that makes the trip. The bartender on the boat wasn't the most pleasant and the chef was horrible. I knew going on the boat that the food was not going to be the best but it was horrible. Also, I didn't like how we didn't have to much free time and the swim spots were okay, nothing great either. Overall, the trip was okay.
- Jessica, 09/08/2024 14:15, Travelled Solo
Dear Jessica, thank you for sharing your review of your recent Navigator Cruise. We appreciate your feedback. Thank you for the feedback regarding the food, bartender, and chef. Rest assured, your feedback will be passed on to the team. We hope to welcome you again in the future!
Honestly the vibe throughout the whole trip was great. We had a fantastic group leader named Clara who offered heaps of activities and the entire trip was just so fun
- Lucy , 07/08/2024 15:47, Travelled with Friend/s
Was very happy with the room, both the bedroom and bathroom were decently sized and had good facilities. The food on the boat was really great, we were never hungry. The crew were kind and hardworking. I wish we could’ve been informed on our swim spots more. The boat would just depart from them without notice so you might miss out or jump in without realising we were about to leave. I think our tour manager could’ve gave us better suggestions on what to do in town. Sail is a great way to travel and I really enjoyed my week!
- Anonymous, 05/08/2024 09:35, Travelled Solo
Sail Croatia really let me down with my experience by not mixing the people on our boat. Out of 30 people there were 29 women (13 of which were one big group that were not very interested in socialising outside of their group) the one male was a partner of the only couple on the boat. I believe variety in people would have most definitely improved everyone's experience. While our tour manager was absolutely lovely and kind I was disappointed with their lack of knowledge of Croatia in general. Unfortunately their inexperience showed when they struggled to comand respect and order when addressing the group. This showed when organising activities or even getting people excited meet up to learn about our beautiful scenic stops. The crew onboard were so lovely and accommodating. The food was great. After stopping at a few ports and seeing the variety in types of Sail Croatia Boats I was also disappointed that when booking I was not given options to upgrade to a boat with better facilities.
- Caris, 03/08/2024 08:31, Travelled Solo
Dear Caris, Thank you for taking the time to leave a review and for completing our feedback form. We are delighted to hear that you enjoyed your experience with the crew and the swim stops, and we truly appreciate the high scores you provided on the feedback form. While we always strive to provide the best possible experience for all our clients, we unfortunately cannot guarantee or control the bookings and other clients we receive, including the ratios. As per your enquiry and request, we booked the Ensuite ship category for you. Please note that we do offer higher-tier options, such as our Premier and Premier Plus ships, which were available at the time of your booking. Should you have wished to upgrade, we would have been more than happy to arrange this for you. Once again, thank you for your feedback, and we hope to welcome you on board again in the future. Kind regards,