- manager and staff on the boat were fabulous- Friendly and helpful. Always available. - Bike tour guide- fun, patient and helpful. - location of the tour was great.
- Anonymous, 19/10/2024 16:58, Travelled in a Couple
Excellent manager Ana, cycle guide Dora and crew. They couldn't have been more helpful. Itinerary promptly and smoothly rearranged if necessary according to circumstances eg weather. Definitely recommend this trip with Sail Croatia.
- sylvia, 18/10/2024 09:52, Travelled in a Couple
We had a fabulous time meeting people from several countries. The Princess Diana was clean and comfortable and the guides and crew were friendly, knowledgeable and very welcoming. The daily schedule allowed for cycling, exploring the towns and either relaxing or swimming. There was plenty to eat and the food was well prepared and quite good overall. We learned about Croatian history, customs and culture from our extremely knowledgeable guides who made us feel that we were welcome guests in their country. The e-bike s were good quality and easy to get used to. I would recommend this tour to anyone at a reasonable level of fitness. Some rides were strenuous, but well worth the effort. Bravo Sail Croatia, well done!!
- Laurel, 15/10/2024 19:42, Travelled in a Couple
Good itinerary Well maintained boat with good captain and crew Great bikes, rides and support crew.
- Lesley, 14/10/2024 21:29, Travelled in a Couple
Enjoyed the cycling and swimming as well as the company of the other clients. We developed a real comraderie along with our two amazing guides and crew. There was much fun and laughter despite a very professional approach by the crew. Both guides had excellent knowledge of the islands and Croatia, making for some very interesting talks and discussions. Sailing gave an interesting and varied overview of the country. Advise bringing sand shoes for stony beaches
- Maeve, 14/10/2024 19:30, Travelled in a Couple
Once on board the very comfortable boat, we were well looked after by delightful guides, good chefs, bar staff and boat crew. Good quality e-bikes, excellent guiding around five beautiful Croatian islands, the crew having to adjust the itinerary due to the weather conditions. The other passengers were similar ages to us, loved cycling and the exploring of new places so there were plenty of common interests.
- Jeni, 14/10/2024 18:07, Travelled in a Couple
From day one, it was evident that both Anita and Evica have a passion for sharing their country and its history with everyone. Their attention to safety and the well being of everyone was ever present on each bike ride. . They were so patient and kind, making sure the varying degrees of ridership were comfortable with each ride. A very detailed pre-briefing of every ride was given the day before and via WhatsApp. I highly recommend both Anita and Evica!!!
- Lesley, 14/10/2024 06:42, Travelled in a Couple
Small group, great atmosphere , very good easy to ride well balanced e bikes. Stunning scenery, just the right amount of challenge and above all 2 fantastic guides. I do not cycle but am fit and love being outside and exploring and the e bikes made it so easy . The terrain is hilly but 35 to 50k per day was no problem even for someone who never rides a bike. All the harbours we moored in on the Split to Split southern route were wonderful. So much to explore . We travelled second week October and had great weather, Sea warm enough for daily swims. Totally recommend .
- Kate, 14/10/2024 06:21, Travelled in a Couple
Our guides were outstanding! They made me feel safe, comfortable, and heard. All questions were answered thoughtfully, and they projected a sense of fun and adventure. This was my first “group “ travel experience and I was pleasantly surprised each day at how well Marija and Josko managed 30 diverse guests! 5 stars for sure.
- Christy, 11/10/2024 09:54, Travelled in a Couple
The boat was lovely (bigger than another one I went on with another company), and the crew were excellent. The guides Ivan and Lucija, made it fun and interesting, and went above and beyond to ensure we had good things to do even when we to change the itinerary due to weather. The kitchen and boat crew were also fun, professional and helpful.
- Kathryn, 08/10/2024 06:51, Travelled in a Couple
The sailing and bike riding experience onboard Aphrodite was so enjoyable. By combining exercise and rest together I felt like I had a real holiday. The boat crew were all very friendly and made my trip very pleasant. The food was tasty and presented with flair. My room was comfortable and cosy. The bike manager was professional and always provided us with terrific routes through the islands. Our Tour guide was knowledgeable and kept our interest at all times.
- Kerrie, 07/10/2024 19:54, Travelled in a Couple
As ever people make great times, Ivica and Andro were our bike leaders and did a great job. Thier organisation and communication was superb and made our cycling soooooo enjoyable. The rest of the people on the cruise, we’re such great company also. The Croatian Islands are so beautiful with amazing swimming, food and sunshine. We had great food on board as well. It was a very special and memorable holiday.
- Angela Fergusson, 07/10/2024 15:18, Travelled in a Couple
My husband and I had a great time on the bike and sail cruise. The biking was fantastic we logged a lot of kms each day and saw a lot of countryside. The bike guides, Ivitca and Andro were the best. The meals onboard were fantastic and Andrj did an excellent job of serving and bartending. The only negative comment I have is the below deck rooms are a bit smelly and need a form of ventilation. Thanks for the great time and we will definitely recommend this trip to others.
- Beth, 07/10/2024 07:12, Travelled in a Couple
Loved the combination of seeing the islands by land and sea. The biking through the country side on each island was beautiful and so much fun, loved our e-bikes. We had amazing tour guides and boat crew! Unfortunately we had a couple of days of bad weather, but the crew and guides were quick to adjust our course and itinerary to avoid this as best they could and everything turned out great. Thank you! Highly recommend!
- Valerie, 07/10/2024 02:05, Travelled in a Couple
The guides we had were exceptional. The people we teamed up with were great company..
- Anonymous, 06/10/2024 05:23, Travelled in a Couple
This website was inaccurate.
- Marge, 05/10/2024 18:00, Travelled in a Couple
I did the Split to Dubrovnik cycle tour with Ivica and Andro as our guides aboard the Afrodita, alongside an amazing ship crew! They went above and beyond to make the experience great for everyone: from adjusting the itinerary to ensure we had the best weather possible, to increasing the length of our rides/adding bonus rides since we were a group of strong bikers, and arranging additional tours for us several of the evenings. The daily swim stops were a hit as well - perfect way to cool off after a big day of biking. It was an unforgettable week. Thanks Ivica, Andro, and the Afrodita crew for making it so special ❤️
- Kari, 03/10/2024 02:49, Travelled in a Couple
E bikes! Easy (almost too easy) beautiful routes. Great cycling guides.
- Tamara, 30/09/2024 16:12, Travelled in a Couple
The whole schedule felt very rushed. Once we reached each island we invariably had very little time to enjoy the destination of our cycle ride - which at times was quite arduous especially for those without e-bikes - before returning to the boat for lunch. The food provided was generally poor with limited fruit available at breakfast and no means of keeping the hot food hot for anyone who didn’t arrive at breakfast promptly at the start. The three course meal served at lunchtime with a hot main seemed totally inappropriate when a more relaxed cold buffet would have been preferred by most on board. Sometimes we were given no time to explore particular port as we had to cycle to the other side of the island to meet the boat in time for lunch and there were no impromptu swim stops off the boat as shown in your videos. On the whole I did really enjoy the week - the crew and guides were excellent although a little more flexibility from the captain would have been appreciated.
- Deborah, 30/09/2024 15:33, Travelled in a Couple
Thank you very much for taking the time to provide us with your detailed feedback. We are happy to hear that you really enjoyed the week overall and appreciated the efforts of our crew and guides. This September has been unusually challenging weather-wise, and our team worked hard to adapt routes to ensure we could still deliver a great cycling experience. We are sorry that due to the unusually poor weather conditions, swim stops were not possible and that at times, you felt the schedule was rushed. Regarding food provided onboard, our chefs aim to provide a variety of meals using fresh, local produce, and we have found with the small kitchen space onboard the 3 courses work best and produce less food waste than lunch buffets. We generally receive high ratings for our onboard meals - with a score of 4.64 out of 5 throughout the entire 2024 season on our Premier Ships. We do however appreciate all of your feedback which has been passed on to the relevant teams so we can continue to improve our services. Thank you again, and we hope to welcome you onboard again in the future.
Dalmatia is all about boats! It is the way to see it. We did the Split to Split southern route. Add on the bike rides and you get away from the ports and see even more. Princess Diana was a comfortable boat with great staff. A special shout out to Nicolina on board. She made the onboard experience even more enjoyable. I would recommend this to everyone except maybe light sleeper. Boats can be noisy.
- Helene, 30/09/2024 13:52, Travelled in a Couple
We loved every aspect of our Sail Croatia trip. The guides, ship captain and staff worked hard to make our trip perfect. The bike rides were well organized and wonderful. The food was delicious and the swim stops were very special. I highly recommend this trip. I would suggest trying to avoid very hot times as the biking would be difficult and the dining room would probably be very hot.
- ginny, 27/09/2024 20:29, Travelled in a Couple
Just finished a fabulous week on sail / cycle tour great fun, beautiful scenery and great company
- Bev, 27/09/2024 18:24, Travelled in a Couple
Princesa Diana is a beautiful and well-maintained boat with friendly and efficient crew and staff. The meals were very tasty and well-presented by Nino and Nicolina, who were ever so kind. Our room, with private bathroom, was clean and the bed was comfortable, though being on the main level, it tended to be noisy secondary to partying on other boats nearby. The guides, Andro and Karla, did a great job of coordinating the bike rides relative to weather issues and docking schedules. The rides were 20- 40 km with significant climbs in some cases, but the e-bikes were of high quality and made it easy. The scenery was breath-taking! We are so glad that we were able to participate in this unforgettable adventure.
- Rae, 26/09/2024 15:39, Travelled in a Couple
With only 30 guests and the planned cycling and swimming opportunities each day I felt like we go to know and enjoy the company of other guests. The staff were friendly and the breakfasts and lunches each day were delicious. The 2 guides ensured that all cyclists enjoyed their cycling time. The Split return northern route is not a trip for serious cyclists wanting to do extensive rides each day, however if you are looking for a varied holiday with cycling, swimming and seeing the sites of islands and villages in this region, I highly recommend.
- Leanne, 25/09/2024 16:30, Travelled in a Couple
The trip exceeded my expectations in some respects - we had the most wonderful crew who went out of their way to navigate around bad weather to ensure we could continue to cycle. They went beyond their call of duty. The aspects I believe could have been better in particular, is the food. The offering is tremendous in quantity but lacks sophistication and creativity. I was looking forward to having a Mediterranean experience but if fell short. Why serve mostly apples and bananas when figs and grapes were in season and readily available. The coffee machine was not working, and no cappuccinos was on offer but rather just brewed coffee. I trust that effort in this area could go a long way to improve the overall experience. All in all, it was an enjoyable trip in a wonderful country with exquisite crew members.
- Anonymous, 25/09/2024 13:02, Travelled in a Couple
Thank you for taking the time to share your thoughts about your recent trip with us. We are thrilled to hear that the experience exceeded your expectations in several areas, particularly the outstanding efforts of our crew. They take great pride in providing the best possible service, and it’s wonderful to know they were able to make your trip enjoyable, even in challenging weather conditions. We sincerely appreciate your feedback regarding the food. While we strive to offer a generous selection, we do take your feedback onboard regarding incorporating seasonal fruits such as figs and grapes. Great suggestion! We regret the inconvenience caused by the coffee machine and the absence of cappuccinos during your trip. We do understand how important quality coffee is to many of our guests. Your insights are invaluable to us as we constantly work to enhance the overall experience, and we hope to welcome you back in the future. Thank you again for choosing us, and for your thoughtful feedback.
The Guides were great. friendly, helpful, knowledgable. The islands were stunning. However, the boat was only standard. The food was quite basic. The cabin was very cramped, the bathroom smelled bad and the bed sheets were a problem. Two single sheets on a double bed! We were in a tangle all night. A double sheet or duvet would have been much better.
- Anonymous, 24/09/2024 19:49, Travelled in a Couple
Thank you for taking the time to share your experience on our Cycle Croatia cruise and for your 4-Star score. We’re thrilled to hear that you enjoyed the stunning beauty of the islands and found our guides to be friendly, knowledgeable, and a highlight of your trip. Our team always strives to create an exceptional experience for our guests, and it’s wonderful to know they made a positive impression. We appreciate your candid feedback regarding the accommodation, particularly the cabin size and the issue with the bed linens. Cabins on our Premier ships are cozy and functional and range in size from 6 to 8m2. We have our 'ship types' displayed via our website so guests can view images and details about each ship category. This gives indepth information of the amenities to ensure that our advertising accurately represents the accommodations provided. We highly recommend checking this prior to booking your cabin to avoid disappointment. For more spacious cabins, we recommend checking our Premier Plus ships. Our representatives are always very happy to help resolve any issues that arise and had you asked them for another set of sheets more suitable, they would have been very happy to arrange these. I have checked with the Captain and Crew and the weather was very unfortunate during your week onboard with us. At times if there is bad weather, smell can occur in the bathroom emitting from the shower drains. This is due to the movement of the ships on the water whereby this movement opens up airflow at the back of the pipe and into the bathroom. This is addressed in the Welcome Speech by the Sail Croatia Representative on board. Thanks again for your valuable feedback, and we hope to welcome you on board again in the future.
This experience was by far my favorite travel experience! The Princess Diana ship was beautiful, clean, well appointed and our berth was spacious. The crew were fun, efficient and knowledgeable and the food was beyond expectations! Our tour guides were personable, informed and professional. We biked to amazing locations at a great pace for our age group.. I would recommend this and would love to do something similar again!
- Leslie, 24/09/2024 13:32, Travelled in a Couple
The so called premier ship was nothing like, much smaller than expected, the cabins were small and several needed attention. However the Captain and crew were very good at their job with boat and passenger safety spot on. They were all very friendly and helpful, with the male crew having to man handle over 30 bikes on and off the boat at every port, well done them. The cycle tours were rather disappointing as there were over 30 cyclist of varying ability, the front runners would be way ahead leaving the slower ones way behind. Not enough stops to enjoy the wonderful scenery and a chance for photos, ☹️ 25.00€, in cash, per person to enter the Mljet National Park, bit steep to cycle around the lakes, no stops to enjoy! Cycle guides would stop and give a little talk about the history of which ever island we were on. The food on the boat was OK but far too much at lunch time, so lots of waste, shame. The weather was not the best but that is not a fault! ⛈️ It was an experience for sure!
- Cymraes, 22/09/2024 13:23, Travelled in a Couple
Dear Cymraes, Thank you for your feedback. We’re glad to hear that you appreciated the professionalism of our captain and crew, as well as their efforts with the bikes. Our Cycle Cruises are designed to accommodate all levels of cyclists, from beginners to advanced. By providing two guides - one at the front and one at the back - we aim to ensure everyone can cycle at their own pace. We're sorry to hear that you felt there weren’t enough opportunities to stop for photos. We will share this with the relevant department for review, and we appreciate your input on this. Mljet National Park is spectacular and definitely worth the visit. We advise on our website that the entrance fee is at an additional cost and payable locally. We’re disappointed to hear about the issues with the meals, as this is not reflective of the experience we aim to provide. We hope to welcome you back, with better weather, to experience another Cycle adventure.
The entire week was so wonderful. The guides, Marin and Ilana were so enjoyable to be with. The crew of Emitza and Matte (cooks) served up more than enough delicious meals. Mario showed much care towards my health which was fragile. Ivan and his son Ioni? were friendly and served a good beer. And the captain! Emitza was wise to keep us safe during one nasty storm. It was a superb catered trip overall.
- Desiree, 21/09/2024 22:36, Travelled in a Couple
Cycling was great, tour guides very knowledgeable of the area.
- Deanna , 20/09/2024 07:28, Travelled in a Couple
The small boat, wonderful cycling, great guides, delicious food, and fellow passengers were the best part of the trip.
- Anonymous, 17/09/2024 22:43, Travelled in a Couple
The staff on Princeza Diana were all excellent ! Our cycling leaders, Josko & Anita were a perfect pair. They were excellent communicators with each days activities and were always willing and available to make dinner reservations or direct us towards attractions. We encountered some dangerous weather conditions but our captain and crew kept our safety a first priority. The food was excellent. Lunches were so large we often didn’t need much for dinner. The mixed drinks and wine on board were a little expensive. An opportunity to pre order your wine selection and spirits would be a nice feature, since you are not allowed to bring your own on board. Our room was on the bottom level. It was quite spacious with surprisingly plenty of room for storage. Our only complaint was the smell in our room. It was VERY musty. We did notify the crew that the air conditioning unit was leaking water on the floor and perhaps that’s what the musty smell was from. Other than that, AMAZING !
- Melanie, 16/09/2024 21:14, Travelled in a Couple
We had such fun on the cycle cruise with Josko and Anita as our guides. They were fun, safety conscious, kind and extremely understanding and well organised and couldn't have done a better job. The boat was awesome, the food was amazing, this will be a highlight of our European holiday. We had a great group, and hope to do it all again with friends from home.
- Shelley, 16/09/2024 19:21, Travelled in a Couple
We had a wonderful 7 days sailing and cycling around the Islands of Croatia aboard the Princeza Diana. The most amazing part about the trip were our guides, Josco and Anita! They were extremely supportive, informative, encouraging, fun loving, safety conscious and they made our trip! Thank you to them.. when our itinerary was altered due to bad weather they remained positive and created alternate itineraries that were fantastic. The two crew members, Nico and Nicolina were wonderful, friendly, so hard working and helpful. The sailors were friendly and together with the captain kept us safe and we had confidence in them at all times! Our cooks... produced amazing food at every meal time and catered to the vegetarian incredibly well! The ship is beautiful but is a little tired and could do with maintenance in the cabins and bathrooms. All in all an incredible trip and I would highly recommend Sail Croatia and our guides in particular.
- Bev, 16/09/2024 16:45, Travelled in a Couple
The attention to detail. Being flexible and creative when the weather was not cooperating. The rides we amazing well paced. Great look out points. Right amount of stops. Really good food and excellent accommodation I have already passed this tour onto others :)
- Rhonda, 16/09/2024 06:25, Travelled in a Couple
We loved the size of our boat. Not too big. Not too small. We loved the cycling. Some challenging routes in very hot weather but made easier by e bikes! Fabulous scenery & the best cycle guides., Anita & Miranda. Great local knowledge. I’ve done a lot of group cycling but these fabulous ladies always made sure we road safely as a group & they really had a great awareness of group riding & safety. They were very capable of dealing with any techie issues. Loved the swim stops. The crew were super. The chef didn’t really get enough credit for his efforts. Visited beautiful places.
- M Ruth, 09/09/2024 20:48, Travelled in a Couple
What an amazing experience. All the staff were friendly and happy to help out in any way. Our guides Mila and Marin had a wealth of local knowledge that they passed on to us. Cycling the island meant we got to see some lovely small villages and experience their life style. It was a great balance of cycling and relaxing. The captain and crew always found us the most amazing swim stops. The whole trip far exceeded my expectations. I would firmly recommend Sail Croatia.
- Sally, 09/09/2024 10:17, Travelled in a Couple
I recently enjoyed an 8-day, 7-night boat trip along Croatia's coast, from Dubrovnik to Split. We explored different islands each day by bike, swam in beautiful spots, and had delicious meals on board. The staff was exceptional, working hard to make our trip memorable. The new e-bikes were fantastic for tackling the coastal hills, and the swim stops were refreshing. The cabins were clean, and the meals were well-prepared. Our guide used WhatsApp to share helpful information about restaurants and excursions. However, there was some confusion about the daily agenda, activities, and what to pack. A whiteboard in the common area or more updates through WhatsApp could help improve communication, especially given our diverse group (8 Icelanders, 2 New Zealanders, 2 Aussies, 1 Chinese, 4 British, and 14 Americans). Overall, it was a fantastic trip and I’d recommend it to anyone looking for a great way to see Croatia’s coast.
- Anonymous, 09/09/2024 08:41, Travelled in a Couple
Our cycle tour guides, Miranda and Dbart, planned and led us on such beautiful rides on different islands each day. By cycling, we were able to see more scenery and towns on the different islands we visited than probably most visitors. Some rides included steep uphills and downhills which were manageable and fun with e-bikes. There were plenty in our group without e-bikes who did fine as well. The crew members on the yacht were always helpful and kind, the food served at each meal was delicious, the other people we met on the yacht (from many different countries) were so much fun, the swim stops each day were wonderful, and having some free time everyday made for an amazing, adventurous trip that will go down as one of our best trips ever in such a beautiful country! Thank you!
- Cheryl, 05/09/2024 12:02, Travelled in a Couple
Overall we had a great experience and highly recommend! A few suggestions/tips: - We realize that it’s challenging to prepare food on a boat and to meet different preferences. We would suggest having at least some lunch buffets, where people could choose (e.g., salads, sandwiches) instead of 3-course meals. A buffet would be quicker and enable people to sit on the desk rather than the often very hot and stuffy dining room. - The food was often very heavy (fried meats, limited vegetables/salads). If guests were warned about this, they could request vegetarian or other accommodations. - We were not allowed to bring food on board so snacks should be available (free or not). There was fruit but nothing else and often we were unable to leave the boat. We were often quite hungry after the ride but had to wait to eat. - It would be helpful if the trip leader provided information about the towns further in advance than the afternoon that we arrived so there would be enough time to plan.
- Anonymous, 04/09/2024 07:34, Travelled in a Couple
What a fantastic cycle sail holiday. The crew and tour leaders on our boat Afrodita were first class nothing was ever a problem, they were knowledgeable and friendly and because of this our group came together like we had known each other for a long time. Thanks Sail Croatia for a wonderful time Denise & Murray from New Zealand
- Denise, 02/09/2024 17:25, Travelled in a Couple
Our cycling guides, and the crew on board, were very helpful and friendly. The food was very good.
- Janet, 02/09/2024 08:38, Travelled in a Couple
The whole seven days was 100% fun! From the magnificent islands that you fall in love with, our boat that became our home, our ship mates who became our friends, the cycling that added awe and wonder everyday, to our guides, crew and captain who seamlessly pulled the whole adventure together....amazing! Loved every minute, we had an exceptional time.
- Belinda, 31/08/2024 07:11, Travelled in a Couple
This was a way to enjoy the charms of the Croatian islands on an active holiday. Recommend e-bikes in August.
- Linda, 28/08/2024 08:20, Travelled in a Couple
We had great hosts who were very knowledgeable of where we were and the history behind it and offered some extra excursions which were interesting. The islands were absolutely beautiful and all different from each other. The cycling was great not too busy even though it was the middle of August and not at all difficult on an e bike even though the weather was extremely hot. We usually stopped to have a drink or a swim half way which was definitely needed ! It was the best holiday that I’ve been on as it offered everything that I love and more. I would highly recommend it.
- Francesca, 20/08/2024 10:57, Travelled in a Couple
From the moment we got on board the staff we accommodating our every need. The destinations were so beautiful we couldn't stop sharing them with family and friends. My husband and I woke early every day to say goodbye to one port and eagerly search for the first sightings of the next. We had perfect weather and loved the combination of relaxing free time and the adventures of our rides. Sail Croatia and the our guides gave us a holiday to remember. We will be back.
- Korina , 19/08/2024 05:18, Travelled in a Couple
We had 2 amazing, funny guides who made the whole experience so enjoyable. The briefings prior to rides were just right and really helpful, making whole experience really relaxing. The rides themselves were amazing, beautiful locations and electric bikes great. We also had a great bunch of like minded people on board. Boat had everything we needed - would only like to have changed the lunches- a little to heavy after cycling and lacked salad.
- Bridget, 17/08/2024 08:08, Travelled in a Couple
The whole experience was fantastic from start to finish. The boat, the crew, the other guests. The crew went above and beyond to make sure we had a memorable adventure.. The chef looked after our stomachs while the rest of the crew looked after our safety on and off the boat, with a sense of humour and fun.. The care our guides Miranda and Carla gave was 1st class. Their knowledge of the islands and the history made every day interesting and entertaining.. Mali-ante
- Mandy, 14/08/2024 14:15, Travelled in a Couple
Booking system, we booked 6 mths in advanced, requested an above cabin but was told none available, several passengers got above cabin and only booked weeks in advance. Also check the actual names on the booking, we were husband and wife, they thought 2 females so got single beds! Food - very basic, military/camp style. Lots of hearty foods for colder weather, minimal salads or fresh foods, it was summer! It doesn't take much to be creative and add some flare to the meals - fresh herbs, chopped fresh fruit not tinned fruit salad!!!!! Cocktails - needs attention to detail - use proper cocktail glasses, get the fruit and decorations, make it an experience we want to repeat. Also very costly, if cheaper with flare more would have been bought. Option for more group activities, especially in the evenings. Offer group dinner on the last night. I'm sure there are plenty of restaurants in Split that would welcome a group of 30+ or you have a business relationship with that could offer this.
- Anonymous, 14/08/2024 03:18, Travelled in a Couple
Thank you for sharing your feedback regarding your recent Sail Croatia Cycle Cruise. We truly appreciate the time you've taken to provide your thoughts, as it helps us to understand where we can make improvements and enhance the experience for our guests. At the time of your booking, we only had Lower Deck cabins available which is what you booked. Our availability does change quickly based on any cancellations and new bookings that we receive, so we always encourage our travellers to check back with us in case of an opening. It is also possible to upgrade whilst on the cruise when there is availability. You simply needed to liaise with your onboard representative who would have been happy to facilitate this for you. We apologize for the mix-up regarding the genders of your travelling party. We will ensure that our team is more attentive to such details to avoid similar situations. This however had no bearing regarding the bed type in your cabin as any particular bedding needs to be requested to us as a preference. I have checked our correspondence with yourself and I was unable to locate any double bed preference advised to our sales team. We appreciate your feedback on the food selection. Our aim is to provide meals that cater to a wide range of tastes and dietary needs, but we understand that in summer, guests may prefer lighter options. We do appreciate your suggestions for more group activities, particularly in the evenings, and the idea of a group dinner on the final night is fantastic. We have certainly passed all your comments to our relevant teams as these insights and suggestions will help us improve, and we look forward to the opportunity to welcome you back on board in the future.
Our guides, Karla and Miranda were outstanding, attentive, supportive, informative, fun and just beautiful spirits. Their love of country and their cheery dispositions were an utter delight. We had a wonderful crew, captain and chef. for the ship. Kind, respectful, thoughtful Our chef was absolutely outstanding. The boat was clean and welcoming and the rooms were spotless.
- Anonymous, 13/08/2024 10:43, Travelled in a Couple