Our Tour Manager, and a professional crew The Group of wonderful people ( now friends) Croatia experience first time. Excellent planned Wine Cruise., very comfortable ship (Jelena) Reducing the rating from 5* to 4* only because the wine tastings fell short of my expectations.
- Catherine, 22/10/2024 10:02, Travelled with Family
The trip was great for my restricted mobility. The railings on all walkways and stairwells made walking around the ship possible. The crew were always available to offer a helping hand or arm. One of the sailors - Mario - was exceptionally thoughtful. He carried my mobility scooter on and off the boat, storing and charging it overnight. He was sensitive to my fears, crossing from boat to boat, offering encouragement and praise, as well as physical help. Wonderful intuitive personal skills!
- Alison, 21/10/2024 05:43, Travelled with Family
Ioana and the crew
- Georgette, 14/10/2024 19:24, Travelled with Family
Friendly staff. Well organized guides. Clean ship
- Anonymous, 02/10/2024 08:07, Travelled with Family
No snacks and coffee service only a few hours a day? Also couldn’t get a beverage while band was playing? Boat lost revenue during entertainment because couldn’t access the bar
- John, 17/09/2024 05:00, Travelled with Family
- Justin , 11/09/2024 08:40, Travelled with Family
Thoroughly enjoyed cruising the Croatian islands on our Dubrovnik to Split and return to Dubrovnik tour. Each port we stopped at represented a lesson in history. Thoroughly enjoyed our walking tour in Split and Dubrovnik with the local guides as well as the fabulous dinner with wine in Stari Grad at a local farm restaurant. Our morning swimming stops were a pleasure and the food served on the boat was divine. But there were negatives: 1. Our lower level cabins were adjacent to the engine room therefore when the boat left port early in the morning, no further sleep or talking could be had. These cabins were priced the same as the forward lower level cabins which seems unfair. 2. No itemised bar bills were provided so you had to assume that what you were billed for, you actually drank. 3. The boats internet was rubbish. 4. When rafted up at port with other boats, crossing over was difficult at times due to the height of each boat I.e. need individual ramps and not step up or down.
- Rosalie, 05/09/2024 14:17, Travelled with Family
Dear Rosalie, Thank you for your detailed review and for sharing both the highlights and suggestions on both of your tours. We’re delighted to hear you enjoyed the historical walking tours, the fabulous dinner in Stari Grad, and the divine food onboard, as well as the beautiful morning swim stops in lovely secluded bays. We regret to hear that there were some aspects that had an impact on your overall cruise experience. Regarding the noise from the engines, as our ships are small motor cruisers, the engines do make some unavoidable noise when in operation, similar to a running car. We understand this may affect travelers differently, but it is part of the small ship experience. We are pleased to advise that we received a total customer score rating of 4.4/5 for your week onboard. Regarding the bar bill, guests are welcome to request an itemised bill each day to track their consumption. The Wi-Fi can be temperamental as it is subject to download limits and can experience reduced coverage while out at sea. The ramps between boats are designed for ease of movement, but due to the unique designs of each vessel, some variations in height are expected - we appreciate your suggestion of individual ramps. We thank you again for all your feedback and hope you enjoyed the rest of your trip.
We had a nice trip on kingfisher. Our captain and hostess were nice and helpful on making our trip enjoyable. Thank you for a fun trip. A few recommendations yo improve the experience: 1. Please tell the guests to bring more cash for mooring fees and dinners. 2. It would be nice to spend the last night on an island vs split. You can just move check out to 10 am and that would really be a nice way to end the trip. 3. The 42 Lagoon catamaran only has 3 cabins if you use a skipper so that is an important description item as the skipper takes one of the cabins. When they sold us the catamaran they sold it to us as if it could sleep 8 people which is incorrect. It can only sleep 6 guests with a skipper.
- Jean , 22/08/2024 16:52, Travelled with Family
Dear Jean, Thank you for your review and for sharing your experience on Kingfisher. We're glad to hear that you enjoyed your trip and found the skipper and hostess helpful. We appreciate your recommendations and we agree that bringing extra cash is a good idea for mooring fees and dining, so that guests can prepare accordingly - we also outline this in our Pre-departure information provided. While we understand the desire to spend the last night on an island, late check-out is not possible due to the extensive safety checks and cleaning required before the next departure. Our website correctly states that this vessel has 4 cabins that can accommodate 8 guests. It's common in the sailing industry, particularly in Croatia, for the crew to use the salon area as a double bed if all cabins are occupied by guests. Thank you again for your valuable input, and we hope to welcome you on board again in the future.
I would have given this experience a 5* as almost everything was perfect with the exception of a few things. Beach towel for one person for the entire week is not acceptable. Changing of the bath towels every few days is also not acceptable. Breakfast time should be longer. Everything else was great !
- Cristina, 20/08/2024 17:31, Travelled with Family
Great way to see the islands and party through Croatia. Katarina our guide was so lovely, helpful and knowledgeable. Food was nothing special but our guide and the experiences they provided made up for it,
- Camille, 09/08/2024 17:08, Travelled with Family
We had a lovely time on board the Morpheus from 15th of July till 22nd. The holiday started a bit unfortunate due to a delay of our flight and as a consequence our luggage arrived a day later than expected. Our skipper Marco suggested an alternative route which made we could easily collect our luggage the following day from Trogir. We had a lovely trip, enjoyed the islands, Marco suggested a nice itinerary which suited our family needs. He was discrete when we wanted it and available when we needed it. Overall, a wonderful experience, definitely also thanks to Marco's professional attitude. We will definitely do this again. Best regards, Koen, Veerle, Lucas, Ella and Tess
- Veerle, 28/07/2024 14:50, Travelled with Family
The trip was terrific! The guests on board were great and the crew was fantastic. We had so much fun in all the ports except Vela Luca was a terrible port. The wine tasting was mediocre and expensive and the restaurant options and night life there were terrible. Also, the village meal in Korcula was terrible. The town of Korcula was fun with many great restaurants, including a Michelin star restaurant. I would have MUCH preferred to be on my own that night. Lastly, when pulling into Dubrovnik, it would have been nice if the boat passed by the old city before heading to the port.
- Anonymous, 25/06/2024 06:07, Travelled with Family
Pero and Branco were great - helpful, friendly, hard-working. We would love to sail with them again! We booked a twin (for our daughters) and a double room (for myself and my husband), but we were given 2 twin rooms, which was not ideal. We booked our trip well in advance and confirmed at the time of booking that we were reserving a twin and a double. The meals were great - however, I would love to see an option of a lighter lunch - maybe some good salads and a protein option, versus the heavy lunch meals. Anna’s lack of experience showed and it would have been nice to have someone who knew the history a bit better. Additionally, she would only give her daily update at the end of lunch, after dessert. If you skipped dessert, you missed the recap. It would be better for her to give the update at the beginning of lunch, as everyone was sitting down and waiting for the food. This way, people could discuss the excursions during lunch. Also, her directions & information were not great.
- Abby, 18/06/2024 04:27, Travelled with Family
Hi Abby, Thank you for your 4 star review. We are pleased to hear you found the Onboard Reps and crew helpful and friendly - your comments will be passed on to them. It's great to see your cruise rating received an overall score of 4.5 out of 5 stars. On some of our ships, the double beds can be two single beds pushed together to make a double bed and this was the case with your double bed cabin. Thank you for your kind comments on the meals served. We are pleased to hear you enjoyed this overall and we appreciate your suggestions for lighter options, thank you. That's a wonderful suggestion regarding the daily updates at the start of lunch. We appreciate your comments regarding your Onboard Rep, although we are a little surprised as this is one of our experienced Reps and our records show that she received ratings of 4.9 out of 5 for your departure. Thank you again for your comments and suggestions and we hope to have you join us again in the future.
Our guides were so kind,helpful and great knowledge of the islands.
- Dorothy , 27/05/2024 05:13, Travelled with Family
seeing all the beautiful sights of Croatia was amazing and the ebike made it all possible. I would have loved a little book/hand out of our bike paths and information about the culture in each area-It's not easy to remember everything the guides tell us. The room did smell a bit which was unpleasant and I wish we could've opened the windows. I wish we had more leisure time to explore the little towns. I loved the free coffee drinks on board and the staff was great. Loved having this experience staying on a beautiful boat- thank you!
- Anonymous, 04/05/2024 13:27, Travelled with Family
Hi there, thank you for your 4-star review. We appreciate your feedback and are pleased to hear that you had an amazing time seeing Croatia's beautiful sights, the E-Bikes are certainly a great addition to a Cycle Cruise! Thank you for the feedback. At times if there is bad weather, smell can occur in the bathroom emitting from the shower drains. This is due to the movement of the ships on the water whereby this movement opens up airflow at the back of the pipe and into the bathroom. This is addressed in the Welcome Speech by the Sail Croatia Representative on board. Thank you for the kind words for the staff on-board, we will be sure to pass this on, and we hope to welcome you on-board again in the future.
We loved the boat and the travel guides on our trip to Croatia. Our itinerary was well planned, and our cycling guides were experienced and have been doing this for many years. The kitchen catered to our dietary requirements, vegetarian and vegan. Thankyou Sam Croatia team
- Shane, 01/05/2024 05:14, Travelled with Family
Great Crew and hostess Mia were outstanding. Minor problems: AC went out last few days though. Need a stronger band width for Wifi. Very spotty reception. All in all a good cruise was had by my wife and I and the couple we came with.
- Dale, 17/10/2023 06:03, Travelled with Family
Hi Dale, thank you for your 4-star review. We appreciate your kind comments on the crew and hostess Mia, and we will surely pass this on. We understand that there were minor issues with the air-conditioning which was swiftly resolved upon arrival in to Dubrovnik. WIFI is subject to download limits and coverage, so can be spotty at times. We are pleased that that you all had a wonderful time overall, and we hope to welcome you back onboard soon.
I should have ridden on an e-bike instead, even though I ride a bike regularly I was not prepared for the challenge of riding the climbs. The guides were extremely supportive and patient with me on this trip. The islands were great to explore on a bike ride, as the scenery was amazing and varied from day to day.
- Anonymous, 04/09/2023 05:51, Travelled with Family
Our Tour Manager Ivana was so knowledgeable and friendly, she showed us great places to visit and joined the group for dancing and singing on the boat too.... Ivana took us on some great tours. Our waiter Eril on the Princes Diana cruise was very attentive, friendly and smiled even if was up early and to bed late...he couldn't do enough for you. The size of our room was surprisingly larger than I expected and could take the large suitcases under our bed...We had a room on main deck area which all the other boats had to pass to get from one ship to another when docked, but we never heard anyone pass our door late at night so that was a bonus... a wee tip, I felt our room was a bit damp with the air conditioning and door closed, however my brother kept his door open when we were sailing as money locked in safe and trusted our crew and travellers on board and the breeze would flow through which was refreshing.
- Bridie, 01/09/2023 15:57, Travelled with Family
Wonderful way of exploring the Croatian islands. The boat was clean and comfortable, the AC was a must during our vacation time as it was in a mist of a heat wave. The entire equipage from the captain to the chef was great, and especially our tour director Ivana. Ivana you made everything better, you lift any worries that appeared , and you made everyone’s day, Thank you. The only suggestion I have to improve this beautiful sailing experience is to have a better coffee, the coffee on any place we stopped on the islands was real good coffee but the one on the boat. Bravo to Sail Croatia, we had an amazing Vacation!
- Melania, 29/08/2023 10:20, Travelled with Family
Our family had a wonderful week aboard Sizzle sailing from Split to Dubrovnik. Our skipper, Ana, was friendly and knowledgeable of the area and a pleasure to spend time with. The boat is new and comfortable with well appointed kitchen area. Very nice way to travel this beautiful country!
- Anonymous, 25/08/2023 12:54, Travelled with Family
Great boat and great skipper. The air con did not always work as electricity variable. I would want one with a generator if I came back.
- Bruce , 25/07/2023 05:14, Travelled with Family
Hi Bruce, thank you so much for joining us this season in Croatia. We are so pleased to read you enjoyed your time on board Sundance and you were happy with your skipper, Mislav! I will be sure to pass your kind words onto him. We certainly recommend a vessel with a generator if you wish to have power and air-conditioning when you'e not hooked up to power from the marina. I can confirm the aic-con and electricity was always 'working', just not available to use without power as there is no generator on Sundance. Thanks for a fantastic week and we hope to see you again in the future.
We had a great time cycling the Dalmatian Islands with the Mali Ante crew. Our guides Mila and Miranda provided great historical information about the towns and were very fun to ride with. The onboard crew was wonderful as well, taking care of our rooms and providing great food. We even got them to dance with us on the night of Captain's dinner. The only recommendation I have is to consider an eBike. I'm a cyclist at home, but was happy to have an eBike to get over those beautiful (but steep!) hills.
- Julie, 07/07/2023 18:36, Travelled with Family
A great bunch of people to travel with A great tour guide (Mila) was exceptional The crew were good especially Maryan Good food thanks to the chef One complaint is the fact that there was a spare room and a very shy young lady asked if she could have her own room instead of boarding with a complete stranger. I was discussed to hear that your company charged her an extra $600 euro in cash on top of what she had already paid that was cruel Steve Whitmore
- Stephen , 14/06/2023 11:41, Travelled with Family
Thank you so much for your 4 star review and all your comments. We are so glad you had a great time and that you found your representative Mila to be exceptional. Thank you for your kind comments regarding Marijan and the chef onboard. We will be sure to pass your comments to our team as they will appreciate very much hearing this. Our cabins are based on two person sharing a cabin and if there is a traveller travelling solo, then they are offered the option of booking a cabin with added Single Supplement cost which is 50% on top of per person pricing. This is offered at the time of booking and is advertised on our website under FAQ's. It isn't possible to waive this fee whilst on the cruise as it would be unfair to solo travellers onboard who booked and paid for a single occupancy cabin. Thank you for your feedback and we do hope we will welcome you again onboard sometime soon!
A small group of 30 people made our experience intimate and extremely enjoyable. We had an amazing experience with the other travellers and loved the knowledge and company of our tour guide Mila. Our bartender Maryan was also a stand out, so friendly and great service. The only recommendations I would have to further enhance the trip would be more regular changing of towels and sheets and more engagement from the other ship members (captain and sailors).
- Emma, 14/06/2023 11:34, Travelled with Family
Our hostess, Lucea, was the best! She prepared the most delicious baked goods in the morning and snacks a few late afternoons and surprised us with cocktails once in the afternoon. Ivan, our captain, was very helpful in organizing island activities. We appreciated the flexibility to go to the islands where we wanted to visit.
- Bobbye Lou, 08/06/2023 14:02, Travelled with Family
The guides and staff were friendly and knowledgeable. The bikes were comfortable and ran smoothly.The only complaint was the lunch which at times the protein was over cooked.
- Barbara, 25/05/2023 09:26, Travelled with Family
This was my 3rd trip with sail Croatia. Split-Dubrovnik. It did not disappoint Travelled with family & friend. After some minor issue at booking with cabin allocation. Swiftly sorted. Despite the bad weather for early part of the week we had a great time. The itinary was changed slightly due to weather conditions & guest safety. Marin & Ivan did their very best to ensure alternative sight seeing trips were available to accommodate this. The cycling was challenging enough for those on hybrid bikes. Captain & crew really friendly. Boat was clean. Food plentiful. If there was anything I would change.. please maybe longer circular cycling routes rather than there & back.. we were a larger group of 30 but safety was second to none. A massive thank you to Marin & Ivan for their friendliness, and showing us some stunning places. And providing us with great laughs. WE made some lovely friends and great memories. Would highly recommend sail Croatia 🙂
- Anonymous, 22/05/2023 20:38, Travelled with Family
The boat, the food and the crew are excellent. The route could be shorter. We spend many days doing nothing in the mornings, we could do more than one island per day.
- Kharina, 15/05/2023 11:02, Travelled with Family
Hi Kharina, thank you for your review and feedback. I will be sure to pass your suggestions onto the relevant teams. Thank you!
The passenger coordinator, Ioana, was amazing - great communication regarding what was ahead and very responsive to any passenger needs. There was food aplenty; we joked about getting three dinners every day. Best of all were the stops - every island is rich in history and allowed for easy access to the key sites. I wish we had more time at each stop so maybe next time I'll book a longer cruise.
- Anonymous, 11/05/2023 16:04, Travelled with Family
Hi there, thank you so much for your review of your cruise with us on board Esperanza. I will be sure to pass your comments and kind words onto Ioana, thank you so much for this and for an amazing week in Croatia.
Fantastic cruise with great people who made the experience even better. Dino worked hard to make sure the cruise itinerary was best for the weather which ensured we had the best opportunities to see and do as much as possible.
- Grant, 07/05/2023 21:25, Travelled with Family
Thank you for your review of your cruise with us on board Salve di Mare Grant!
Very nice boat with good cabins. For the most part, the organization was good however in the last 2 days they sent us back to our final port because they were worried about the weather however they got the weather completely wrong (which id fine), but they made u stay at port for 2 extra days and instead of going out for a swim stop or out of the port they just left us for 2 days in the same port. We were all not happy about that, pity as the rest of it was incredible!
- Anonymous, 04/10/2022 06:33, Travelled with Family
Great cruise, fantastic host in Stjepan, a bit disappointed that we had to spend 2 days in Dubrovnik. A little irritated that you would not accept Credit cards on board. In Croatia ALL ATMs are a rip off and as you accpet payment for the cruise on a credit card, why not onboard? No doubt you dont want the charges to your account but the inconvenience and extra cost we had to bear spoiled a little what was otherwise a great trip
- DAVID, 03/10/2022 08:08, Travelled with Family
The best part of the trip was the company of others who attended the same week, but everything else about the trip that was handled by Sail Croatia was pitiful. Horrible food, poor planning, disgusting cabins, and more than evident cost-cutting. The wifi was nonexistent and no soap, shampoo, or conditioner was provided. The bath towels provided were dirty and disgusting. I signed for a triple occupancy cabin and it ended up being a mattress on the floor. That is unacceptable. The other participants bonded on the boat over Sail Croatia's failings as a cruise liner. If I knew the lack of amenities provided and the poor organizing, I would not attend.
- Kalee, 01/10/2022 18:52, Travelled with Family
Thank you for your review Kalee. We are sorry to hear you were unhappy with your cabin arrangements and boat in general. I have gone through all the feedback ratings and we were given 4 stars for the 'boat overall'. Our chefs prepare all meals in their small gulleys located onboard the boat, aiming to provide a variety of meals however we understand that this is not always to everyone's taste. Soap, shampoo and conditioning is not included and we advise guests to bring their own onboard to avoid disappointment. Triple cabin consists of a small double bed and single bunk, as advised prior to booking this room type. As they are the same size as a twin share (2 people per cabin) we provide a 10% discount. I understand that you were moved to another cabin free of charge. We hope this was more than suitable. After reviewing the organisation of the cruise by the Onboard Representative, they were rated all 5 stars which includes; destination, organisation and friendliness. We thank you for your review.
We enjoyed great group of people and nice weather condition. Room service was great, our room was made during our breakfast, very efficient. Swim stops were private and well chosen. Good food, the chef was creative. The National Park tour in Mljet was great. We enjoyed cycling around the Lake. The view was fantastic.
- Sima, 27/09/2022 08:20, Travelled with Family
The staff were wonderful and Stephanie took great care of keeping us informed and organized for port calls. The food was great with the minor exception of too much olive oil use for me on some dishes. The tuna steak was perfect! I would suggest shorter swim times to allow earlier port stops. Some excursions were not enough time to do them well. Some activities for poor weather days would be nice also.
- Dean, 19/09/2022 10:41, Travelled with Family
26 friends and family sailed on the Emanuel from Split to Dubrovnik. Nina from Sail Croatia was a great guide the food on the Emanuel was delicious and each port was somehow nicer than the last. I only wish was spending more time on the bikes exploring the islands. The schedule keep us fairly tied to the A To B trip with little time for side trips. Also, much of the biking day was spent waiting for slower riders which would have made my trip even better…..
- John, 19/09/2022 08:57, Travelled with Family
Explorer cruise on the Almissa in June. We had beautiful weather every day & enjoyed the daily swim stops. The other guests were GREAT & made the week enjoyable for us. Ivan, our guide, was informative & shared his love for his country & its history. The boat was quiet & smooth sailing. The Captain was skilled bringing the boat in to dock. The crew was mostly good with Mario, Ivan & the junior deck hand being hard working & friendly. The food was average. Starters were excellent but the mains were hit or miss. Fish was prepared well but other proteins were dry & bland. Lasagna was the best meal. Fruit was old by end of week. Be aware: there is only 1 choice for lunch so if you don't want to eat octopus or squid ink pasta, be specific on your eating preferences as extra portions/options aren't available unless specified ahead of time. Food is only available at meal times & no snacks available to buy. Asst chef wasn't friendly & made some feel uncomfortable. Good Trip overall.
- JT, 20/07/2022 18:09, Travelled with Family
Great trek leaders - great boat (Afrodita) - great crew - great guests! We were hoping there would be other families with older teens to be with, but there were no age barriers here: the other guests welcomed our kids and they responded with maturity! The cycling was challenging without e-bikes in the extreme heat but everyone was accommodating and encouraging. We swam off the boat a couple of times and found beaches every day which was brilliant. The ship was great- but shade on the sun deck would have made it more useful, as it was too hot to go up there at all. I was surprised that there was no cleaning of bathrooms all week, and no change of towels offered, but the food was abundant and amazing. A drink with main meals (even water!) would have been appreciated. Overall, a wonderful week.
- Rebecca, 19/07/2022 09:18, Travelled with Family
1. The transfer car from the airport at Split dropped us off by the harbour, a long way from our hotel (which we had to locate ourselves). We could have been driven closer or shown where we could hire a 'golf car' to take us to our hotel. 2. On the boat the air conditioning unit drew air from the rear deck where the crew smoked. This made the atmosphere in our cabin very unpleasant. 3. Please supply black-tea (eg. English or Irish Breakfast Tea) on board. It would be much appreciated by British / Australian / New Zealand guests. Other than this we enjoyed the cruise.
- Anonymous, 07/10/2019 11:18, Travelled with Family
Thank you for your review. We are glad to hear you enjoyed your cruise experience overall. However, we are sorry to hear that you were disappointed with some aspects, which I wish to clarify for you. Our airport transfers will collect you from the airport and drop you as close as possible to the hotel. As your hotel was based in central Split, this is a highly pedestrianised area and does not allow vehicle access I'm afraid. We are sorry that this was not made clear prior to your arrival. We have designated smoking areas, generally towards the back of the boat however, we do appreciate your comments on this and we will pass this on to the Operations Team. Thanks for your suggestion of a variety of tea bags, we will pass this on to the relevant team. We appreciate all your suggestions here, thank you!
Staff was very friendly and supportive! Variety of activities were available.
- Anonymous, 19/09/2019 20:01, Travelled with Family
Thank you for your review of your Hike cruise with us this season on board Milena.
The boat Cristal was a new Sail Croatia boat and was very comfortable with lots of space to unwind. A sun lounger for every guest and a hot tub which was cold but we needed that !! Our group of travellers were great fun and we thoroughly enjoyed our week.
- Sarah, 04/09/2019 07:37, Travelled with Family
Amazing that you had such a wonderful week on board Cristal - we are so pleased to hear this. Thanks for joining us!
Had a wonderful time aboard the Esperanza sailing Dub to Split. All crew members were friendly and helpful . The fact that o Kt small ships could access these Bays and Ports was a super experience and we all had a superb time . Thanks Boris, Tomo , Carlos and the rest of the crew .
- Willie, 13/08/2019 11:19, Travelled with Family
Thank you for the review - it was a real pleasure having you both join our lovely ship Esperanza. Thank you!
Ana the onboard rep took the worry out of every decision (places to go, dining, problems, transfers etc), and was absolutely outstanding. Her dedication was exemplary. Amongst the guests, a community spirit developed & we all had a ball, whatever the event. Boat was kept spotlessly clean throughout. Lunches were nicely presented and although a little simple, they were always imaginative and enjoyable. While relaxing, felt you were on your own boat! Breakfasts were lacking and as they were buffet style, if you were not first in you often missed out! Cabin had all amenities but the wardrobe was very small & problematic. Hooks on walls needed. Bed & linens comfy but needed extra pillows. The swim stops would have benefited by having some “toys” and canoes would have been welcome. Main disappointment was I specifically asked not to be allocated the noisy cabin (upper deck!) next to the engine as it was wife's special birthday — and that’s where we were put! All in all - a fantastic time!
- Bull, 13/08/2019 10:10, Travelled with Family
Hi there and thank you for your review. We pride ourselves on having the most knowledgeable, friendly, fun and dedicated representatives in Croatia - we are so happy to know you agree! I just wanted to highlight a few points in your review for guests thinking of joining us in the future, the breakfasts are generally buffet style and if more food is required, our chef is happy to prepare additional servings. We appreciate all your comments regarding the wardrobe, hooks, bed linen and water toys - we will pass these comments on to the relevant team. We will be investigating further, as we always try to cater to specific cabin requests, thank you for making us aware. We're glad you enjoyed your overall cruise experience and we thank you for choosing us!
The crew was not the friendliest or nicest to majority of passengers on the boat. The amount of tips they expect at the end is ridiculous. If they want tips they should provide better service. They need a better variety of food. You aren’t allowed to bring snacks on and they don’t have any on board. The actual sail was the best week of my life. You go to some amazing places and meet some of the best people. I would do it again but i know what to expect next time.
- Anonymous, 12/08/2019 16:26, Travelled with Family
Hi! Thank you for your review and for joining us this season on board Navigator. We are pleased to read this was the best week with a great bunch of fellow travellers - it would be amazing to see you join us again in the future! I have passed your feedback onto our Operations Manager, thank you for bringing this to our attention.
Undoubtly, the better way to visit islands and seaside of Croatia. BRAC - The stop at Milna is pointless.... better should we dock in Bol, just like other boats.
- Anonymous, 09/08/2019 20:44, Travelled with Family
Thank you for your review. We completely agree - there is something unique about visiting the islands by sea. Upon request, our chef is more than happy to provide you with additional portions. We try to get a good balance of islands on our cruises and we find the mix of the more popular, tourist attraction spots amongst the moor quant and quieter islands is a great combination for our guests to enjoy. We thank you for your suggestion here and will pass this on to the relevant team! Thank you.
Ana was wonderful and created a fantastic experience. The other staff members could have been a little friendlier but they were also great. We would have loved at least one full length mirror on the boat. The food was fantastic but breakfast was too early. Perhaps if breakfast was served from 9-10 that would have been more convenient. The rooms were wonderful and the rest of the boat was also great. The captain also created a lovely atmosphere and everyone loved him!
- Megan, 07/08/2019 10:23, Travelled with Family
Hi there. Thank you for your review of your Explorer cruise with us this season. I will be sure to pass your kind words onto Ana, she will enjoy the read! I will also be passing your comments and suggestions onto our Operations Manager so that improvements can be made in the future, we do appreciate your feedback here. Thanks so much for joining us, we're so pleased to hear you had a great time.
This trip was great because: excellent swim tops, excursions, chef & Croatia. I would do it again. NOT GREAT: Terrible scheduling: schedule was set but not conveyed. Ex: We had a swim stop & the tender boat brought me to shore. I knew I had to be back on at 1 pm but the guy who dropped me never said what time to meet the tender. At 12:30 my family and I head back to where the boat dropped us figuring 1/2 hour is plenty of time. We met Ivana the cruise director on the way and she flipped out “ WHERE have you been!? You knew to meet the tender at noon! You are sooo late.!!” We said we didn’t know - no one told us, there’s no written schedule given to passengers & the hand-written schedule Ivana put up didn’t say it either. She nagged the whole way back! “ How did the others know and not you?!!” Dunno - you told them and not us? Instead of saying “Apologies. We will do better to say the schedule. Glad I found you and all’s is well.” Instead she kept nagging. It was awful. No apology.
- Catherine, 29/07/2019 06:33, Travelled with Family
Hi there. I want to thank you for your feedback, we do really appreciate this as this enables us to improve for the future. It's wonderful to hear you had a great trip and that you would do it all again! We would love to have you again 😊 With regards to your comments on the scheduling and your Representative Ivana, I'm sorry to hear this. I have made our Operations Manager aware of this so that we can improve on this for the future. Thank you for brining these points to our attention. We do appreciate you as a valued customer of ours and are glad the issues raised did not deter you from having a great time on board. Thank you!
Cristal is one of the newer and largest offered by Sail Croatia. The cabins and baths are very spacious and there are many well designed areas to relax and be with or away from the other guests. The ship is kept very clean by the crew and housekeeping staff. The captain is very welcoming. Our trip had a wonderful group of fellow travelers of all ages from around the world. The food quality could be substantially improved. Many of the port stops are too short and much time is spent at very long swim stops waiting for free public docks to become available at the end of the day. The boat must leave these public docks very early with engines starting at 7 or 8am. The cruse director was enthusiastic, excursion quality highly variable and local port information limited.so do your own homework.
- Steve, 15/07/2019 10:58, Travelled with Family
Hi there, thank you for taking the time to leave us an honest review of your cruise on board Cristal with us this season. I'm so pleased to hear you liked the ship and were happy also with service provided by the crew on board by keeping it clean and tidy. Your fellow travellers really can make the trip sometimes, so it's great that you all got on well! We appreciate your feedback and these comments will be passed onto the relevant teams so that we can make improvements for the future. Thank you so much for joining us!
We very much enjoyed the sampling of islands on this trip. The crew was great, the water crystal clear and relatively warm - swimming off the boat was awesome.
- Helen Wellons, 27/06/2019 19:27, Travelled with Family
Hi there, thank you for your review. It's great to hear you enjoyed your time on board with us in Croatia visiting all of the different locations - we agree, our cruises are a great way to see Croatia. Awesome that you enjoyed the swim stops too! :) Thank you.